Hotel De Mag

Hotels
Independent
6.6 (18 reviews)
Igusule Street, off Mwinyijuma road, Kinondoni, Dar es Salaam, 22520 , Dar es Salaam , TZ

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good hospitality
Cons:
Unclean rooms
Poor service communication
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.5
Guests had multiple complaints about cleanliness, mentioning unclean rooms and unsatisfactory hygiene standards.
Service
2.8
Service was severely criticized for poor communication, unprofessionalism, and understaffing issues.
Location
5.7
Mixed reviews about the location due to noise pollution from surrounding places of worship and inconvenience.
Room Quality
4.8
Guests reported uncomfortable rooms, noise disturbances, and maintenance issues, detracting from the overall experience.
Amenities
4
Amenities were considered unsatisfactory, with complaints about understaffing, restaurant service, and lack of room servicing convenience.
Value for Money
5
Mixed opinions on value for money, with some guests feeling the services did not justify the cost.
Food and Beverage
3.6
The restaurant received negative feedback for food quality, menu availability, and service efficiency.
Overall Experience
3.3
Overall experience was marred by a combination of cleanliness, service, and value concerns, leading to poor guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 13:58

Property Description

Recreational Amenities

Indulge in leisure activities at the outdoor pool or the 24-hour fitness center for a rejuvenating stay.

Dining and Beverage Options

Satisfy your palate at the hotel's 2 restaurants, poolside bar, or one of the 2 bars/lounges offering a variety of culinary delights and refreshing drinks.

Convenient Facilities and Services

Benefit from complimentary wireless internet, concierge services, and a business center. Experience a hassle-free stay with amenities like express check-in, airport shuttle, and daily breakfast offerings.

Secure your stay at Hotel De Mag today and explore nearby attractions effortlessly.

Important information:

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

6.6
Based on 18 reviews
Cleanliness: 4.5
Service: 2.8
Location: 5.7
Room Quality: 4.8
Amenities: 4
Value for Money: 5
Food and Beverage: 3.6
Overall Experience: 3.3
L
Lea
4
Pros:

Hotellet kunne ikke finde vores reservation da vi ankom, og hende der tog i mod os, virkede som om at det var det sidste hun havde lyst til. Vi fik vores værelse, der var mega beskidt - tyggegummi, der sad fast på gulvet og skjolder på møblerne. Poolen var lukket, hvilket ikke var til at se, før bookingen. Morgenmaden var fin ift. prisen, og personalet var meget søde og imødekommende, under resten af opholdet. Bortset fra rengøringen (og den lukkede pool!), er det et ok hotel til prisen.

2025-06-05 via Nuitee
D
Darren
4
Do not stay here.
Pros:

The staff barely speak English, despite them saying they do, they are rude and unprofessional. The hotel is surrounded by churches and mosques which all seem to blare out sermons in loudspeakers at all hours eevwn until midnight and there is no soundproofing to speak of in the rooms. The restaurant is terrible and constantly out of half the menu. I ended up ordering grilled chicken and ingot a wing and a neck, 90% bones. Not only that, but it is horribly understaffed to the point where I stood in the restraint for 15 minutes calling for someone before I just walked back to the kitchen to find it empty. I also got a call on a Sunday morning at 7 AM, waking me up just to ask how I was. No purpose, just an annoyance. Also if you want your room to be serviced you have to give back your room key as they apparently don't have complied for the housekeeping staff. Then you have to wait at the front desk for them to come give it back to you. I asked for a late check out because my flight wasn't until the evening and they made me pay an additional half day. Absolutely horrible.

2025-05-22 via Nuitee
H
Humayun
10
Pros:

Good hospitality

2025-03-10 via Nuitee
V
Verified traveler
6
mediocre
Pros:

mediocre

2025-02-19 via Nuitee
E
Erwin
8
Pros:

Not a luxury hotel but a good place for the price. There is a restaurant in the building open 24/7. I felt very comfortable there. The only crticism is that wifi quality was very poor.

2024-08-15 via Nuitee
I
I.P J
8
Goed hotel
Pros:

Schoon en netjes

2023-03-03 via Nuitee
V
Verified traveler partner
8
Pros:

Kein Luxus, aber gutes Preis-Leistungs-Verhältnis. Gutes Frühstück und sehr freundliches und zuvorkommendes Personal.

2019-10-15 via Nuitee
C
Cornelia
2
Got food poisoning while staying there!
Pros:

We stayed at this hotel for two nights because we were going on a safri trip nearby, The night before we went to the safari we ate dinner at the restaurant, and during the night/early morning, before departured to the trip, we got food poisoning.

Later, we tried to explain to the staff/manger what had happened, to prevent this from happen agian to anyone else, but they didn't listen and didn't do anything to make it right and did not even apologize for what happened. They just said "you can not prove this". Very rude and terrible service!!

2019-02-07 via Nuitee
J
Julie
6
Pros:

Det var fint, men morgenmaden var rigtig dårlig og aircondition virkede ikke. Vi var der i alt i tre dage, hvor der blev holdt kæmpe fest alle afterne.

2018-11-26 via Nuitee
H
HOUMADI
8
Pros:

En période de pluie les environs sont trop sales . Pas beaucoup apprécié la piscine .
Pour le reste tout est acceptable .Le personnel est très serviable et gentille .

2018-04-10 via Nuitee
Y
Yung Yung
4
Disappointing Hotel
Pros:

The hotel location was different from google where we found, and it took us 30 mins to ask the local. Most of them don't know the location. Besides, the room condition was bad, e.g. Dirty Bed, Smelly Refrigerator, Broken Wardrobe, Rusted Sink, Half-used Toiletries, Water-leaked A/C.....

2018-03-18 via Nuitee
G
Gideon
6
Well priced and clean
Pros:

Very responsive staff. For the price, my expectation was exceeded. I will likely stay here again on a solo trip.

2018-02-25 via Nuitee
K
Kyösti
8
Hotelli autenttisella tansanialaisella lähiöllä
Pros:

Hotelli oli loistava ja sijainti erittäin kiinnostava. Hotelli sijaitsi lähiössä vähän kauempana kaupungin keskustasta. Alue oli upeaa tavanomaista Tansanialaista arkea. Hotellin henkilökunta oli ystävällistä ja avuliasta. Saimme muun muassa opastusta kaupungilla ja apua erilaisissa käytännön asioissa. Lämmin suositus hotel de magille!

2018-02-12 via Nuitee
S
Sara
10
Pros:

Jag var väldigt nöjd med mitt rum och framförallt servicen som personalen gav utöver det vanliga. Glory i receptionen var otroligt trevlig och hjälpsam!

2018-02-02 via Nuitee
M
MAGNUS
8
Pros:

Vi blev incheckade i ett litet rum utan balkong. Vid kontakt med receptionen skulle de ha 50 Usd för att uppgradera då standardrum ej hade balkong. Hämtade då laptopen och visade de olika rumskategorierna och vad vi bokat. Vips så fick vi ett rum med balkong. Omgivningen kändes inte trygg att röra sig i. För övrigt var det riktigt bra och trevlig och hjälpsam personal

2018-01-27 via Nuitee
G
George
8
My short break
Pros:

It was fair. Nice staff. Location fair, toiler/bathroom too small. When you shower water is all over toilet. Water in shower not draining. AC dripping water. Fan making awful noises.

2017-10-21 via Nuitee
V
Verified traveler
8
Nice hotel
Pros:

Pleasant place with excellent atmosphere ..............................................................................................

2017-07-19 via Nuitee
M
Michael
4
Pros:

NOT GOOD

2017-03-02 via Nuitee