Lion & Swan Hotel

Hotels
8.9 (1603 reviews)
Lion & Swan Hotel Swan Bank , Congleton , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing food
Cons:
Dust in rooms
Temperature control issues

Categories

Cleanliness
8.36
Dust throughout the bedroom, otherwise generally clean.
Service
9.33
Staff were brilliant, friendly, and helpful throughout the stay.
Location
9.17
Great location with good local dining options.
Room Quality
8.62
Rooms were comfortable and tastefully decorated but had issues with temperature control.
Amenities
8.95
Good facilities overall, but some outdated elements noted.
Value for Money
8.61
Good value considering the price and quality of food.
Food and Beverage
9.16
Exceptional breakfast and quality meals.
Overall Experience
9.03
Overall enjoyable stays with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:23

Property Description

Luxurious Accommodation
Lion & Swan Hotel, nestled in Congleton, offers a 5-star experience with elegant rooms featuring modern amenities like a flat-screen TV and a coffee machine. The family rooms provide ample space for a comfortable stay.

Convenient Facilities
Enjoy the convenience of a restaurant, bar, and free private parking during your stay. With free WiFi, room service, and a 24-hour front desk, your needs are always met at Lion & Swan Hotel.

Explore Nearby Attractions
Located near Trentham Gardens and Buxton Opera House, adventure awaits just a short distance away. Easy access to Manchester Airport makes travel hassle-free. Book your luxurious stay at Lion & Swan Hotel now.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.9
Based on 1603 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.17
Room Quality: 8.62
Amenities: 8.95
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.03
M
Martin couple gb
9
Lovely to have a bath
Pros:

Homely and high end

2026-03-19 via Nuitee
K
Keith couple gb
9
Comfortable and spotless
Pros:

Beautiful hotel. Loved the connecting bar too. Very interesting.

Cons:

Nothing to dislike

2026-03-17 via Nuitee
extended_group gb
10
2026-03-15 via Nuitee
M
Mark solo_traveller gb
10
Comfortable room, friendly and professional staff and excellent food.
Pros:

The breakfast was excellent. The Omelete was excellent. Cooked perfectly, and the selection from buffet good.
The staff attentiveness and friendliness was very good.

The evening meal was also great quality. I had a meat and cheese board to start and a hot chicken salad and both were of the highest quality. Well done to the chef and bar / waiting staff.

Cons:

Nothing I disliked

2026-03-13 via Nuitee
J
Julia solo_traveller gb
7
2026-03-09 via Nuitee
P
PJ couple ie
8
2026-03-04 via Nuitee
P
Paul couple gb
10
2026-03-03 via Nuitee
E
ERIC solo_traveller ca
7
I would stay there again but only in a room on the top floor.
Pros:

Excellent food and drink in the Lounge. The main restaurant was not open during my stay. Central location was good.

Cons:

Stayed in Room 10 which was nice enough but the noise from neighbors and especially the room above was unacceptable. It's a very old building and there is no noise insulation to speak of.

2026-03-02 via Nuitee
P
ProfPatPending couple gb
9
Nice hotel in central Congleton. Super breakfast - try the Staffordshire Oatcakes they're great!
Pros:

Great breakfast, super convenient location. Very friendly staff.

Cons:

The rooms in the annex are not well sign-posted from the car park, which meant a lot of searching and my wife is currently on crutches, so it made it harder for her than it should have been. Once we knew where we were going, all was well.

2026-03-01 via Nuitee
D
debbie crowder couple gb
8
Enjoyable
Pros:

Free parking, good location, clean and nice hot Breakfast

Cons:

It was for my birthday and the hotel did know but they wasnt anything in the room or even a mention

2026-02-28 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Great venue, staff brilliant, restaurant awesome

Cons:

Bed uncomfortable and room far far too hot

2026-02-27 via Nuitee
S
Stacey solo_traveller gb
8
Pros:

Lovely staff and good food

Cons:

Parking access is narrow

2026-02-26 via Nuitee
P
Pauline couple gb
8
Welcoming and comfortable stay.
Pros:

Central location. Clean room. Old hotel so bit creaky but fine. Good facilities in room; coffee machine that also gave hot water for tea.
Bar food was good. Excellent, cooked to order breakfast. Staff were excellent.

Cons:

Lots of steps. No lifts to the rooms.

2026-02-26 via Nuitee
M
Marcus couple gb
7
2026-02-22 via Nuitee
C
Chris couple gb
10
2026-02-14 via Nuitee
M
Mark couple gb
10
Very nice great place to stay
Pros:

Excellent

Cons:

Everything

2026-02-08 via Nuitee
T
Tracy couple gb
5
Ok for one night
Pros:

Staff

Cons:

Noise and temperature of rooms - far too hot, windows opened onto noisy car park and kitchen unit.

2026-01-27 via Nuitee
A
Ashley couple gb
10
2026-01-25 via Nuitee
C
Clarke solo_traveller gb
10
Pros:

The bar staff at night where very poor

2026-01-25 via Nuitee
P
Phil solo_traveller gb
3
Pros:

Dinner was ok.
Breakfast was good.
Good location for my business meeting the next day.

Cons:

Need more staff to support guests!
My TV control didn't work tried calling reception 5 times and no response, also wanted to book a table for dinner, went to see them (staff were maning the bar) they promissed to resolve whilst I had dinner.
Finished dinner went back to room and still remote wasn't resolved, tried calling reception again, no response!
Again went to see them (said they had forgotten to sort the TV) but this time they did actually find a replacement remote.

2026-01-22 via Nuitee