Hotel Neo+ Balikpapan by ASTON

Hotels
•
Neo
8.6 (31 reviews)
Jl. Mayjend Sutoyo No. 67 Jl. Mayjend Sutoyo No. 67 , Balikpapan , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
No specific cons mentioned

Categories

Cleanliness
8.11
Standard quality for this hotel tier.
Service
9.08
Layanannya ramah.
Location
9.12
Lokasinya bagus dan nyaman.
Room Quality
8.57
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.11
Makanannya lumayan enak.
Overall Experience
8.68
Overall positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:13

Property Description

City Convenience and Comfort
Discover a welcoming retreat in the heart of Balikpapan at Hotel Neo+ Balikpapan by ASTON. Enjoy the convenience of city views and modern amenities, including free WiFi, a restaurant, and a bar for unwinding after a day of exploration.

Cozy and Functional Rooms
Relax in air-conditioned rooms equipped with all the essentials for a comfortable stay, from a flat-screen TV to a private bathroom with complimentary toiletries. The 24-hour front desk and room service ensure your needs are always met promptly.

Concierge Services and Beyond
Let our dedicated staff elevate your stay with personalized concierge services and a commitment to exceeding your expectations. Book your stay now and experience the perfect blend of comfort and convenience at Hotel Neo+ Balikpapan by ASTON.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 31 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
C
chua • family_with_children • my
8
2026-02-22 • via Nuitee
L
Laurha • couple • id
1
2026-01-15 • via Nuitee
T
Totok • family_with_children • id
7
Pros:

Pelayanannya baik

Cons:

Tempat parkir untuk mobil kurang luas

2026-01-07 • via Nuitee
V
Viktoria • family_with_children • pl
10
2026-01-01 • via Nuitee
D
Domenic • extended_group • us
10
2025-12-09 • via Nuitee
W
Widya • family_with_children • id
7
2025-12-07 • via Nuitee
W
Wel Rogers • family_with_children • nl
10
2025-11-02 • via Nuitee
K
KAMALANATHAN • solo_traveller • my
9
2025-10-26 • via Nuitee
E
Elisabet • solo_traveller • id
8
2025-09-12 • via Nuitee
S
Suwanda • solo_traveller • id
8
Pros:

Lokasinya bagus dan nyaman, makanannya lumayan enak dan layanannya ramah. Terimakasih

Cons:

Tidak ada

2025-07-12 • via Nuitee
D
Donald • young couple • id
7
I would stay again at that price
Pros:

Breakfast was indonesian but still I enjoyed the selection

Cons:

Location

2025-05-31 • via Nuitee
P
Purnomo • review category business travellers • id
10
Exceptional
Pros:

Good staff....
The receptionist were very helpfull, i need to put some item given by my friend that need to be frozen... and the reception help me to get the things done properly... thanks

2025-02-18 • via Nuitee
D
David • family with young children • au
10
A memorable stay in Balikpapan
Pros:

We really enjoyed the friendly and attentive staff, who were happy to ensure we enjoyed our stay.
The breakfasts each morning that were included in the room price were delicious. The rooftop terrace was a colourful and scenic area to enjoy the extensive variety of good quality food and drinks.
We also enjoyed tasty dinners on the rooftop terrace in the evening. Views of the night sky and city were lovely to see as you dined there.
The location was good.
The bed was very comfortable.
The manager was very approachable and helpful. He and his staff made for a very good team in the running of the hotel. This of course helped make our stay so enjoyable and memorable. Testimony to this is that we are coming back to stay again.

Cons:

All good.

2024-11-26 • via Nuitee
A
amirhasma9 • Family • id
10
Great breakfast ever with hospitality service from hotel teams
Pros:

Actually I stastfy with hospitality on the Roof top terrace and garden crews, especially Putri and the Manager who always provide me extension power cable for my laptop

The food was nice and tested for Indonesian people

Several times i stay at this Neo+ Balikpapan for my busines trip for couple days, the room is good and the location is strategically and downtown

Nex trip i would prefer and recommended to stay here again

2024-09-28 • via Tripadvisor
V
Vincentius • review category business travellers • id
8
Very good
Pros:

The room is worth the price, breakfast is good, the room is clean

Cons:

Some AC in the rooms are broken and producing hot air

2024-08-30 • via Nuitee
V
Vincentius • review category business travellers • id
8
Very good
Pros:

The room is clean, breakfast is good, staff was polite and helpful

Cons:

The AC in some rooms aren't working properly

2024-08-30 • via Nuitee
B
Bishan • solo traveller • id
6
1 night stay in aston neo balikpapan
Pros:

Good location close to the major malls in balikpapan, good service, good value for money, clean rooms and quick check in process

2024-08-21 • via Nuitee
S
Syeren • family with young children • sg
10
All good!
Pros:

Huge room and spacious!

2023-12-04 • via Nuitee
Y
Yoana • review category business travellers • id
8
Very good
2023-10-17 • via Nuitee
V
veronicaw250 • Solo travel
10
Good place to stay for bussines
Pros:

The service is awesome. Good food quality and sufficient variety to choose from, despite the hotel price. Considerably clean n comfortable. But parking is a bit limited, though valet parking is provided.
There is a renovation going on so a bit noisy from the room during daytime.

2023-10-02 • via Tripadvisor