Hotel Santa Teresa

Hotels
6 (427 reviews)
Avenida Hornos Calero, 25 , Avila , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Packed lunches
Non-smoking throughout
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lack of cleanliness
Poor room quality
Insufficient amenities

Categories

Cleanliness
3.39
Multiple reviews highlight significant issues with cleanliness, including dirty rooms and pests.
Service
8.36
Several reviews praise the staff for being friendly and attentive.
Location
8.4
The hotel's location was frequently mentioned as a positive aspect.
Room Quality
4.35
Comments indicate poor room quality, including old furnishings and inadequate maintenance.
Amenities
5.38
Amenities such as Wi-Fi were mentioned but criticized for not working properly.
Value for Money
5.34
The overall value for money is questioned due to high dissatisfaction.
Food and Beverage
6.39
Breakfast options were noted to be good but overpriced.
Overall Experience
6.36
Overall sentiment is mixed, with good service and location overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:10

Property Description

Classic Castilian Style Hotel with Tranquil Setting

Charming Rooms with Modern Amenities: Experience comfort in air-conditioned rooms with classic décor, free Wi-Fi, and a TV. Relax in your own private bathroom.

Delightful Dining Experience: Indulge in traditional regional specialties at the hotel restaurant, including the highly recommended mixed meat dish of Ávila. Enjoy a cup of coffee at the on-site café.

Scenic Garden and Convenient Location: Unwind in the hotel's garden with terrace offering beautiful views. Benefit from nearby parking options and explore Santo Tomás Monastery just a short drive away.

Book now for a relaxing stay at our picturesque Castilian-style hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 427 reviews
Cleanliness: 3.39
Service: 8.36
Location: 8.4
Room Quality: 4.35
Amenities: 5.38
Value for Money: 5.34
Food and Beverage: 6.39
Overall Experience: 6.36
M
Mónica extended_group es
7
2026-04-13 via Nuitee
J
JANET family_with_children es
7
Pros:

En general todo está bien y el personal de recepción muy amables.

Cons:

No había toalleros para colgar las toallas en el baño.
Todo lo demás bien.

2026-04-12 via Nuitee
I
In family_with_children es
7
2026-04-07 via Nuitee
D
Dulce extended_group es
8
Estancia excelente
Pros:

Si viajas a Ávila y llevas a tu mascota tienes que venir a este hotel. Estancia excelente, las camas comodísimas, super limpio y el trato del personal fue maravilloso. Mi perro era un huésped más. Repetiremos!

2026-04-07 via Nuitee
F
Francisco family_with_children es
9
Pros:

La buena disposicion del personal

Cons:

La griferia tenia goteras

2026-04-07 via Nuitee
M
María Jose family_with_children es
10
Pros:

La estancia ha sido buena,trato del personal excelente,está a 20 minutos caminando al centro de las murallas ,fácil para aparcar.

Cons:

Nada

2026-04-06 via Nuitee
M
M TERESA extended_group es
8
2026-04-06 via Nuitee
P
Pepe family_with_children es
10
Pros:

En general muy bien, dando un paseo está a unos 20 minutos del centro de la ciudad. El personal lo mejor, muy agradables y educadas, todo muy limpio.

Cons:

Una de las persianas no la pudimos abrir, ya que la cinta está rota.

Por suerte contamos con una habitación de las grandes, pero le falta algo de mobiliario para todo el espacio que tiene. Solamente 2 sillas y la cama, teniendo sitio para un par de sillones y una mesita de centro o algo, algo mal aprovechado.

2026-04-05 via Nuitee
N
Natalia family_with_children es
8
2026-04-05 via Nuitee
P
Palomino family_with_children es
8
Pros:

El personal muy amable y la habitacion limpia

Cons:

No estaria mal una neverita

2026-04-04 via Nuitee
A
Abel couple es
9
2026-04-03 via Nuitee
E
Encarna extended_group es
8
Personal encantador
Pros:

El personal del hotel majisimas y muy amables.
El desayuno y la comida muy buena y la cantidad adecuada.

2026-04-02 via Nuitee
J
Jade couple es
8
Bien
Pros:

El trato de la recepcionista y que se pudiera llevar mascotas.

Está alejadillo pero para aparcar es mejor. Y que tampoco es enorme la ciudad, un paseíto y estás en el centro.

Cons:

Sin más, bien.

2026-03-28 via Nuitee
D
Diana family_with_children es
10
Recomendado
Pros:

Las camas son muy cómodas, todo estaba muy limpio y renovado. El baño tiene todo lo necesario.

2026-03-24 via Nuitee
E
Ernesto couple es
10
2026-03-19 via Nuitee
G
Gabriel couple es
8
Buen fin de semana
Pros:

Es posible llevar mascotas

2026-03-09 via Nuitee
R
Romano Díaz solo_traveller es
9
2026-03-07 via Nuitee
A
Ana Patricia family_with_children es
6
Cons:

La habitación muy estrecha.

2026-03-06 via Nuitee
L
Leticia couple es
7
Sencillo con un gran personal
Pros:

El personal un encanto

Cons:

El ruido de la calefacción

2026-03-01 via Nuitee
A
Adriana183 extended_group es
10
2026-03-01 via Nuitee