CREW EXPRESS Hotel

Hotels
6.7 (75 reviews)
Jl. Arteri Kualanamu No.19 Deli Serdang, Sumut Medan, Sumatera Utara , Lubukpakam , ID

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Airport shuttle
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Review Highlights

Pros:
Proche de l'aéroport
Cons:
Transfert non flexible
Petit déjeuné sans choix
Pas de bar
Très bruyant

Categories

Cleanliness
5.38
Described as very noisy, indicating potential cleanliness issues.
Service
8.35
Standard quality for this hotel tier.
Location
8.89
Proximity to the airport is a definite advantage.
Room Quality
6.84
Standard quality for this hotel tier.
Amenities
5.37
Limited amenities as there is no bar and few breakfast choices.
Value for Money
7.33
Standard quality for this hotel tier.
Food and Beverage
4.38
Breakfast options are limited, impacting overall experience.
Overall Experience
7.05
Mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 02:46

Property Description

Modern and Comfortable Accommodation
Located in Lubukpakam, just 15 km from Medan, CREW EXPRESS Hotel offers modern air-conditioned rooms with free WiFi. Each room features a flat-screen TV, tea/coffee making facilities, and a private bathroom with complimentary toiletries.

Convenient On-Site Restaurant
Guests can dine at the on-site restaurant, providing a convenient dining option for those staying at the hotel.

24-Hour Front Desk and Nearby Airport
The hotel offers a 24-hour front desk for any assistance needed during your stay. Additionally, the proximity to Kualanamu International Airport, just 11 km away, ensures easy travel connections for guests.

Ready to experience comfort and convenience at CREW EXPRESS Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BIG

Location

Guest Reviews

6.7
Based on 75 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 5.37
Value for Money: 7.33
Food and Beverage: 4.38
Overall Experience: 7.05
P
Pierre • solo_traveller • fr
8
Si vous avez besoin d’une pratique pour repartir c’est ici
Pros:

Hôtel près de l’aéroport, service de navette compris génial, personnel au comptoir super compétent

Cons:

Isolation très moyenne et du bruit dans les couloirs la nuit, dommage

2026-09-08 • via Nuitee
N
Natalia Romanò • solo_traveller • it
2
Pros:

La posizione

Cons:

Odore di fumo nelle stanze
Colazione poco invitante

2026-08-10 • via Nuitee
K
Kurz • solo_traveller • at
10
2026-08-07 • via Nuitee
S
stefano • solo_traveller • it
10
Pros:

Pulizia arredamento moderno e recente pulizia ampiezza della stanza e del bagno. Colazione ottima ottimo appoggio per le partenze mattutine

2026-08-05 • via Nuitee
L
Laia • extended_group • es
1
2026-08-03 • via Nuitee
E
Eyk • solo_traveller • de
9
2026-07-24 • via Nuitee
B
Barbara • extended_group • pl
8
2026-06-23 • via Nuitee
J
Jeni Wulan Sari Biti • couple • my
8
Cons:

Got cockroach in my room

2026-06-04 • via Nuitee
B
Bàrbara • solo_traveller • es
7
2026-05-12 • via Nuitee
E
Erika • couple • au
6
2026-04-14 • via Nuitee
T
Tracey • couple • gb
7
2026-03-19 • via Nuitee
Y
Yury • extended_group • ru
7
2026-03-04 • via Nuitee
J
Jéronimo • couple • ch
2
Pas reposant...
Pros:

Proche de l'aéroport

Cons:

Transfert non flexible, petit déjeuné sans choix, pas de bar, très bruyant,...

2026-02-23 • via Nuitee
A
Amirfaisal • couple • my
5
2025-09-13 • via Nuitee
L
Lenka • family_with_children • cz
6
2025-08-22 • via Nuitee
E
Eloi • couple • es
7
Cerca del aeropuerto
Pros:

Cerca del aeropuerto, buen desayuno y camas comodas!

Cons:

Habitaciones un poco antiguas y limpieza justa

2025-08-12 • via Nuitee
A
Abdelrahman • solo_traveller • eg
8
2025-07-27 • via Nuitee
M
maria del valle • family_with_children • es
7
Pros:

Cerca del aeropuerto.

Cons:

No tienen servicio de recogida del aeropuerto.

2025-07-13 • via Nuitee
D
Daniele • solo traveller • au
3
Not a great experience.
Cons:

Dirty, noisy and sigarette smoke coming through the room all night long.

2025-06-11 • via Nuitee
K
KURT
8
Pros:

It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport

2025-04-29 • via Nuitee