Moxy London Excel

Hotels
•
Moxy Hotels
8.5 (4208 reviews)
1014 Dockside Road , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Uncomfortable beds

Categories

Cleanliness
8.25
The hotel was clean and comfortable, but some guests reported issues with the heating and food temperature.
Service
9.25
Staff were described as friendly and helpful, with instances of good service noted.
Location
9.25
The location was perfect for accessing nearby attractions and transport.
Room Quality
8.25
Rooms were large and modern, but some guests found the beds uncomfortable.
Amenities
8.25
Basic amenities were present; however, some guests noted a lack of air conditioning.
Value for Money
8.75
Overall a decent value considering the location and comfort, but some felt pricing was inconsistent.
Food and Beverage
7.25
Breakfast was a small selection, and some guests reported issues with evening meals being not up to par.
Overall Experience
8.75
Overall, a positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Modern 4-Star Hotel in London

Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.

Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.

Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.

Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Guest Reviews

8.5
Based on 4208 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
R
Rachel • family_with_children • gb
8
Pros:

The staff were all friendly and helpful

Cons:

Room was a little warm

2026-03-05 • via Nuitee
F
Freddie • couple • gb
7
2026-03-05 • via Nuitee
A
alex • couple • gb
10
2026-03-04 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-03-04 • via Nuitee
G
Gill • solo_traveller • gb
10
Brilliant! Hidden gem 💎
Pros:

This hotel is a hidden gem! I am gutted I haven’t used it before. The arrival service was Unbelievable from Andrea. She went out of her way more than once to make me comfortable and in response to my love of aircraft and flying, moved my room so I could see the runway. The room was lovely, well lit, plenty of sockets, spotless, warm, just perfect. I can’t recommend the Moxy enough!

Cons:

Nothing

2026-03-03 • via Nuitee
M
Michael • family_with_children • gb
9
2026-03-02 • via Nuitee
Z
Zahra • couple • dk
10
Pros:

Det hele

Cons:

Intet

2026-03-02 • via Nuitee
O
Oliver • family_with_children • de
10
2026-03-02 • via Nuitee
S
Samantha • extended_group • gb
8
Satisfactory stay
Pros:

Nice modern property .
Good location
Quiet considering location

Cons:

Nothing to not like , however a couple of things could have been better .
Some water in the room would have been nice .
Also we had a family room with a bed and sofa bed and although the bedding for the sofa bed was in the wardrobe , it would have been nice if the bed was made up for the price we paid .

2026-03-01 • via Nuitee
J
Jennifer • extended_group • gb
8
Convenient for weekend trip using London City Airport
Pros:

24 hour desk, convenience to London city airport, comfortable seating/lounge/public areas and because close to the water sport centre and rowers etc out at the weekend, slightly more scenic than might have expected!

Cons:

Tiny bit tired

2026-03-01 • via Nuitee
T
Timothy • couple • gb
8
2026-03-01 • via Nuitee
L
Laura • couple • gb
10
Great hotel with a lovely breakfast
Pros:

Fab modern design, comfy beds, no noise at all from airport with windows shut, great breakfast, train station within walking distance

2026-02-28 • via Nuitee
T
terry • family_with_children • gb
10
Pros:

Clean.
staff polite and helpful

2026-02-28 • via Nuitee
T
Tolu • couple • gb
9
2026-02-28 • via Nuitee
L
lucy • couple • gb
9
2026-02-27 • via Nuitee
G
Gints Smits • solo_traveller • lv
10
Pros:

Excellent choice if you travel to London City Airport (walking distance) andthe Excel convention center. The city center can be reached by metro.

Cons:

Close to the airport, so sometimes it is a bit noisy.

2026-02-27 • via Nuitee
E
Ellie • couple • gb
8
Cosy rooms, comfy beds, ideal when working at the excel
Pros:

Comfy beds, lose to excel, nice and cosy rooms.

Cons:

Breakfast could have been slightly better, the sausage or hash browns didn’t taste great and smoothie was lovely but needed to be cold. Pancakes were nice though!

2026-02-27 • via Nuitee
J
Joseph • couple • gb
7
2026-02-27 • via Nuitee
J
johnson • family_with_children • gb
8
2026-02-27 • via Nuitee
R
Rostron • solo_traveller • gb
6
Decent enough for what I needed for the Excel but felt it could have been better
Pros:

Super handy for the excel. Short walk from the dlr. easy to find.

Cons:

Room wasn’t cleared on the first night. No water in the room. Not enough staff supporting breakfast.

2026-02-26 • via Nuitee