Moxy London Excel

Hotels
•
Moxy Hotels
8.5 (4440 reviews)
1014 Dockside Road , London , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Uncomfortable beds

Categories

Cleanliness
8.25
The hotel was clean and comfortable, but some guests reported issues with the heating and food temperature.
Service
9.25
Staff were described as friendly and helpful, with instances of good service noted.
Location
9.25
The location was perfect for accessing nearby attractions and transport.
Room Quality
8.25
Rooms were large and modern, but some guests found the beds uncomfortable.
Amenities
8.25
Basic amenities were present; however, some guests noted a lack of air conditioning.
Value for Money
8.75
Overall a decent value considering the location and comfort, but some felt pricing was inconsistent.
Food and Beverage
7.25
Breakfast was a small selection, and some guests reported issues with evening meals being not up to par.
Overall Experience
8.75
Overall, a positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Modern 4-Star Hotel in London

Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.

Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.

Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.

Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Guest Reviews

8.5
Based on 4440 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
D
Darren • couple • gb
8
Perfectly good, slightly out of town hotel
Pros:

Nice new hotel, rooms were a decent size, very clean, nice bedding and towels, staff were helpful and friendly.

Cons:

It’s a fair way from the centre of London but the DLR gets you there. There’s nothing else in that area except for other hotels eg convenience stores. Bathroom fittings were a bit poor and the shower was mediocre.

2026-07-04 • via Nuitee
S
Surridge • solo_traveller • gb
9
Pros:

Staff where nice from when we first walked in and the hotel was clean and tidy, very happy with my stay.

Cons:

Not much apart from the £16 a day hotel car park.

2026-07-04 • via Nuitee
P
PHILLIP • couple • gb
10
2026-07-04 • via Nuitee
M
Martina • solo_traveller • ie
9
Pros:

Clean very comfortable room

Cons:

A little isolated

2026-07-04 • via Nuitee
J
JADE • solo_traveller • gb
10
Pros:

Receptionist Tia was amazing!

2026-07-04 • via Nuitee
S
Scott • solo_traveller • es
10
Pros:

Very quiet bedroom, cool AC and the most comfortable bed I have slept on in a hotel!

2026-07-04 • via Nuitee
R
Richard • couple • gb
10
2026-07-03 • via Nuitee
L
Luís • solo_traveller • mt
10
2026-07-03 • via Nuitee
R
Ruslanas • solo_traveller • gb
7
2026-07-03 • via Nuitee
U
Urs • solo_traveller • ch
7
2026-07-02 • via Nuitee
E
Eleanor • couple • gb
10
2026-07-02 • via Nuitee
A
Ann • extended_group • be
8
2026-07-01 • via Nuitee
N
Nikolaos • solo_traveller • gr
9
Pros:

Everything was as expected

2026-07-01 • via Nuitee
G
Gino • solo_traveller • gb
9
2026-07-01 • via Nuitee
J
Johan • family_with_children • se
9
Bra och fräscht
Pros:

Fräscht och bekvämt. Vi hade familjerum och hade gott om plats. Kul att det fanns spel, biljard mm i lobbyn.

Cons:

Frukosten är dyr om man inte bokar det från början

2026-06-30 • via Nuitee
M
Marzia • family_with_children • de
8
2026-06-30 • via Nuitee
R
Rashid • solo_traveller • gb
10
2026-06-30 • via Nuitee
T
Tyreese • couple • gb
7
2026-06-30 • via Nuitee
E
Ellie • couple • gb
10
Everything was perfect !
Pros:

Staff very friendly and helpful .
Very kind to my puppy and played with her .
Felt very comfortable here . Good atmosphere. Chilled, games to play, a bar with all the finest cocktails and food . Perfect for traveling alone .

Cons:

.

2026-06-30 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Very friendly and casual atmosphere

Cons:

We had to wait a bit too long to check in

2026-06-30 • via Nuitee