Moxy London Excel

Hotels
Moxy Hotels
8.5 (4357 reviews)
1014 Dockside Road , London , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Uncomfortable beds

Categories

Cleanliness
8.25
The hotel was clean and comfortable, but some guests reported issues with the heating and food temperature.
Service
9.25
Staff were described as friendly and helpful, with instances of good service noted.
Location
9.25
The location was perfect for accessing nearby attractions and transport.
Room Quality
8.25
Rooms were large and modern, but some guests found the beds uncomfortable.
Amenities
8.25
Basic amenities were present; however, some guests noted a lack of air conditioning.
Value for Money
8.75
Overall a decent value considering the location and comfort, but some felt pricing was inconsistent.
Food and Beverage
7.25
Breakfast was a small selection, and some guests reported issues with evening meals being not up to par.
Overall Experience
8.75
Overall, a positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Modern 4-Star Hotel in London

Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.

Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.

Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.

Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Guest Reviews

8.5
Based on 4357 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
J
Jolanda solo_traveller nl
8
Pros:

Fijne badkamer

Cons:

Niets

2026-05-16 via Nuitee
A
ALEXANDROS solo_traveller gr
6
2026-05-13 via Nuitee
S
Salvador solo_traveller es
10
estancia de negocios
Pros:

la cama era muy cómoda y la ubicación excelente. sin duda volvería a alojarme en este hotel

Cons:

nada, quizá el wifi no era muy estable, pero estaba todo bien

2026-05-12 via Nuitee
A
Alberto solo_traveller it
9
2026-05-12 via Nuitee
M
Martina couple it
9
Piacevole, pulito, strategico
Pros:

Hotel molto pulito, accogliente con molti confort. Posizione strategica, vicino alla metro, ad un pub, al ExCeL Exhibition Centre. Personale disponibile e sempre presente. Colazione molto abbondante.

Cons:

Un po' caro rispetto ad altri hotel

2026-05-12 via Nuitee
S
Sergey family_with_children cy
10
Nice and clean hotel outside the city center
Pros:

Clean rooms, friendly staff, good breakfast, modern and safe area - including a nice embankment which is just perfect for a morning run! Quite a distance from the city center yet easily accessible by public transport - DLR station is just a few minutes’ walk away.

Cons:

Nothing

2026-05-12 via Nuitee
K
Keith couple au
10
2026-05-11 via Nuitee
N
Nick couple gb
8
2026-05-11 via Nuitee
M
Mallory couple nl
8
2026-05-11 via Nuitee
C
Clausen couple dk
9
2026-05-11 via Nuitee
F
Fabien solo_traveller fr
7
2026-05-10 via Nuitee
A
ANGELA solo_traveller gb
8
Nice short stay
Pros:

Great location, nice bathroom and shower

Cons:

Room didn’t have a proper desk to sit at - not ideal if you travel for work but it’s OK for 2-3 days

2026-05-10 via Nuitee
T
Tim solo_traveller gb
4
Cons:

Staff seemed disinterested,

2026-05-09 via Nuitee
J
Jenny couple gb
10
Pros:

Clean, comfortable modern and good location for places we were visiting

2026-05-07 via Nuitee
J
John solo_traveller gb
7
2026-05-07 via Nuitee
G
Garry family_with_children gb
10
Very good.
Pros:

We booked a room with two double beds. Room was
perfect size, the beds were separated by a wall that gave a little privacy (traveled with 'young adult' daughter). Both beds had their own TV. Breakfast was buffet style but was very good, with a wide variety of options.

Cons:

Not much.

2026-05-07 via Nuitee
K
Krzysztof solo_traveller pl
9
2026-05-05 via Nuitee
I
Iris solo_traveller nl
8
2026-05-04 via Nuitee
R
Rosario couple gb
7
2026-05-03 via Nuitee
J
john couple gb
9
2026-05-03 via Nuitee