Extended Stay America Suites - New Orleans - Airport - I-10

Hotels
•
Extended Stay America Suites
6.4 (340 reviews)
2232 Veterans Boulevard , Kenner , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean
Hospitable Staff
Good Location
Cons:
Dirty Rooms
Rude Staff
Poor Amenities

Categories

Cleanliness
3.29
Multiple reviewers commented on the filthiness of the property, highlighting dirty rooms and common areas.
Service
6.26
Mixed reviews, with some staff being friendly, but significant complaints about rudeness and unprofessionalism at the front desk.
Location
9.3
Location was frequently mentioned as convenient, particularly in relation to food options and the interstate.
Room Quality
4.25
Reviews indicated many issues with the rooms, including bad smells, unkempt conditions, and inadequate furnishings.
Amenities
6.28
Several comments noted the lack of standard amenities like towels and soap in the bathroom.
Value for Money
7.24
Some guests felt the price gauging coupled with poor conditions made it a poor value.
Food and Beverage
8.29
No specific comments on food and beverage quality or offerings; assumed standard for this hotel tier due to lack of mention.
Overall Experience
6.26
General sentiment indicates dissatisfaction due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location
Located just a short distance from Rivertown and Pontchartrain Convention Center, Extended Stay America Suites in Kenner offers easy access to popular attractions. The hotel's proximity to Esplanade Mall Shopping Center makes it a prime choice for travelers looking to explore the area.

Comfortable Accommodations
Each air-conditioned room at Extended Stay America Suites features a desk, flat-screen TV, and complimentary toiletries. With free WiFi available throughout the property, guests can stay connected and relaxed during their stay.

Local Attractions
Explore nearby attractions such as Treasure Chest Casino and Audubon Nature Institute, with the hotel's reception offering valuable tips to enhance your experience. For a seamless travel experience, Louis Armstrong New Orleans International Airport is just a short drive away from the hotel.

Book your stay at Extended Stay America Suites - New Orleans - Airport - I-10 for a convenient and comfortable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

6.4
Based on 340 reviews
Cleanliness: 3.29
Service: 6.26
Location: 9.3
Room Quality: 4.25
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 6.26
M
Miroslava • extended_group • us
9
Pros:

Trato del personal, limpieza, comfort y precio

2026-05-12 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-05-07 • via Nuitee
N
Nortey • couple • us
8
Ok
Pros:

Value for the money

Cons:

Some noise above

2026-05-05 • via Nuitee
C
Chantay • solo_traveller • us
10
Pros:

Everything was clean excellent nice spot

2026-05-02 • via Nuitee
R
Rodriguez • solo_traveller • us
8
2026-05-02 • via Nuitee
C
Chaunteion • couple • us
10
Beautiful comfortable quiet
Pros:

Friendly receptionist clean environment

2026-04-30 • via Nuitee
E
Erika • extended_group • us
8
2026-04-28 • via Nuitee
H
Hector • solo_traveller • us
10
Pros:

Everything

Cons:

Everything was good

2026-04-21 • via Nuitee
T
Tammara • couple • us
1
My stay was HORRIBLE!!!
Pros:

Nothing but being close to the interstate.

Cons:

The room was FILTHY!!!! I checked in and made it to my room after walking the funky hallway. Hallway carpet looked like a bunch of toddlers had a field day the whole weekend. My room smelt like it hadn’t been clean in months. One of the chairs was covered in dust and dog hair, while the other looked like a dog scratched it up and was peeling. The floors were dirty. The phone, desk, tv area was covered in dust. I was scared to touch anything in there. Let’s not talk about the bathroom. Toilet had a Pooh stain on the seat and the inside was dirty!!! Shower door wasn’t cleaned. My overall stay was HORRIBLE!!!! I was moved to another room, whomever was in there before me must have been celebrating there was red rose petals under the bed and in the corner of the room.

2026-04-21 • via Nuitee
M
Mya • couple • us
1
It would have been better if there was better customer service
Pros:

The area was quiet

Cons:

The stomping the also the rude lady at the front with the short cut VERY nasty and rude

2026-04-20 • via Nuitee
R
Renèe • family_with_children • us
3
It was a stay that you would expect from a Hotel 6 or something really low quality.
Pros:

Nice area and was clean on outside. Very nice staff!

Cons:

Beds were not comfortable and cheap looking. Hotel was not clean. The carpets were stained. The furniture and refrigerator were cheap looking and old. There was no ice machine.

2026-04-18 • via Nuitee
J
Joost • family_with_children • us
10
Pros:

Si mucho

2026-04-15 • via Nuitee
S
Sarah • couple • us
5
Pros:

Good location, friendly staff

Cons:

Smelled like animals and Smokey

2026-04-15 • via Nuitee
R
ron • solo_traveller • us
1
2026-04-11 • via Nuitee
R
Roneisha • family_with_children • us
1
2026-04-10 • via Nuitee
M
Mia • couple • us
10
2026-03-29 • via Nuitee
S
Sabrina • family_with_children • us
10
Love it will be back again
Pros:

Affordable, friendly and clean

Cons:

Not being it was nice

2026-03-17 • via Nuitee
A
Audrey • couple • us
1
Terrible experience, I would wish this experience on no one else. May God bless us all.
Pros:

I just needed a place to stay due to my father-in-law having found out he had cancer. The property treated me and my fiancée terrible. I don’t like anything about this place.

Cons:

I didn’t approve of the manager Louie, she was totally disrespectful. We booked the trip on Booking.com, they accepted the money for the room we chose; however, upon arrival I am met by Louie we immediately gave an excuse why the rooming wasn’t available. We drove from Illinois to New Orleans, I didn’t want to accept her excuse and asked for a manger; which she immediately replied ‘I am the manager’ in a very hostile tone. I felt disrespected and abandoned at that moment. She had rooms available; however, she stated they are for members only, she did not try to accommodate us. I would never go back or refer anyone there.

2026-03-16 • via Nuitee
M
Makayla • couple • us
6
Pros:

Front desk lady was very nice

Cons:

The room

2026-02-26 • via Nuitee
L
Lexus • couple • us
8
Great pick for something quick and affordable. Overall no complaints
Pros:

From the lobby to the room it had a great clean smell , the front desk agent had a nice attitude

Cons:

Furniture worn down & bed a little uncomfortable

2026-02-23 • via Nuitee