Candlewood Suites York by IHG

Hotels
•
Candlewood Suites
7.4 (319 reviews)
955 N. Hills Road , York , US
+1 717-757-7200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Attentive/accommodating service
Good location
Cleanliness noted by some guests
Modern rooms
Comfortable beds
Dog-friendly policy (appeals to pet owners)
Cons:
Cleanliness problems (bugs, hair, stains)
Perceived poor value / high prices
Broken ice maker / lobby ice machine
Overpriced bottled water
Dog rooms placed on top floor causing inconvenience

Categories

Cleanliness
4.5
Mixed but leaning negative: multiple guests reported bugs biting them and visible dirt (hair in shower, dirty drawers, stained blankets), indicating notable cleanliness issues.
Service
9.8
Very positive: staff were described as very accommodating and provided strong hospitality (helped guests during a home power outage/storm).
Location
9
Positive: reviewers specifically called out the location as a pro and noted it as good value in terms of location and cleanliness.
Room Quality
9
Positive: rooms described as modern with comfortable beds; multiple guests praised room modernity and comfort.
Amenities
7.4
Mixed: generally adequate but some issues reported (broken in-room ice maker and lobby ice machine, dog facilities located on top floor causing inconvenience).
Value for Money
4
Negative: several complaints about steep pricing (one guest noted a sudden doubling of price) and perception that the hotel is not worth the increased rate.
Food and Beverage
7.3
Slightly below average: specific complaint about overpriced bottled water ($6 per bottle) and limited functioning ice options, otherwise no extensive F&B service comments.
Overall Experience
8.2
Mixed but generally positive due to strong service and comfortable rooms; however, cleanliness and value issues lowered experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Candlewood Suites York, an IHG Hotel, is strategically located near Central Market and Fulton Theatre, offering easy access to popular attractions.

Comfortable Accommodation
Enjoy a comfortable stay in our air-conditioned rooms equipped with a kitchen, flat-screen TV, and free WiFi. Relax in the seating area or pamper yourself in the private bathroom with complimentary toiletries.

Modern Amenities
Take advantage of our on-site gym and laundry facilities during your stay. Our 24-hour front desk and business center cater to all your needs, making your visit stress-free and convenient.

Experience convenience and comfort at Candlewood Suites York, an IHG Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

7.4
Based on 319 reviews
Cleanliness: 4.5
Service: 9.8
Location: 9
Room Quality: 9
Amenities: 7.4
Value for Money: 4
Food and Beverage: 7.3
Overall Experience: 8.2
M
Myungjae • extended_group • us
4
The staff were friendly, but... the facilities weren't great.
Pros:

.no

Cons:

The staff were friendly, but... the facilities weren't great.

2026-11-07 • via Nuitee
S
Steven • couple • us
3
2026-10-29 • via Nuitee
F
Francisco • solo_traveller • us
8
2026-10-19 • via Nuitee
B
Bill • solo_traveller • us
1
Pros:

Everything was fine, but I just went to rebook for this weekend, there at 6 units left, and the price is DOUBLE what it has always been? HELL no!!!! The place wasn't THAT nice!!!!! Go take a flying leap, off a high cliff, into a dry lake bed, at THAT price!!!!!!

2026-10-08 • via Nuitee
J
Jenifer • solo_traveller • us
7
Clean, good value. Put dog owners on low floors
Pros:

Location and cleanliness

Cons:

Dog friendly rooms are on top floor.lot of up and down for
Dog bathroom
Needs

2026-08-25 • via Nuitee
S
Smallwood • solo_traveller • us
10
2026-08-08 • via Nuitee
M
Monica • solo_traveller • us
10
2026-08-05 • via Nuitee
J
Justin • solo_traveller • us
10
Pros:

How modern the room was

2026-08-03 • via Nuitee
M
Mikael • solo_traveller • us
7
Pros:

Great place, definitely nice room and comfortable beds

Cons:

My room had a ice maker that didn't work then the ice machine wasn't working that they had in the lobby, plus the prices for just a bottle of water they had a $6 and was never told about it till I saw the receipt when I left, got 2 water bottles when I was there so that's $12 for 2 bottles of water. Definitely overpriced for water

2026-07-21 • via Nuitee
R
Riley • solo_traveller • us
7
2026-07-21 • via Nuitee
S
Stephanie • solo_traveller • us
7
2026-07-13 • via Nuitee
S
Sean • solo_traveller • us
10
Great service and hospitality
Pros:

Everything and everyone was very accommodating we lost power in our home through a storm and the whole team took great care of us

2026-07-08 • via Nuitee
J
James • extended_group • us
10
2026-07-08 • via Nuitee
C
Christian • family_with_children • us
8
2026-07-03 • via Nuitee
W
Warren • couple • us
10
2026-05-26 • via Nuitee
S
Stefanie • solo_traveller • us
7
2026-05-18 • via Nuitee
D
Deann • couple • us
6
2026-05-13 • via Nuitee
D
Dawn • couple • us
1
I will never stay here again!
Pros:

It was just ok

Cons:

I got bit multiple times by some bugs that were in the room. I killed about 10 flying bugs that i guess were biting me. Too late to relocate to another room. Will NEVER stay there against. The room was also not really clean… there was hair in the shower, drawers were dirty, blanket had stains on them etc

2026-05-12 • via Nuitee
C
Charon • couple • us
6
2026-05-01 • via Nuitee
T
Tamarah • couple • us
10
2026-04-23 • via Nuitee