This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Recreation Opportunities
Indulge in the fitness center, terrace, and garden.
Dining Experience
Enjoy a meal at the fine-dining restaurant with a bar/lounge or opt for room service.
Convenience and Services
Benefit from complimentary Wi-Fi, concierge services, and ski storage. Also, a business center, laundry, and 24-hour front desk are available.
Experience the best of Sarajevo at Hotel Crystal. Book your stay now and explore the nearby attractions with ease.
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Contactless check-out is available
Gloves are available to guests
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Contactless check-out is available
Gloves are available to guests
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Masks are available to guests
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Shield between guests and staff in main contact areas
I liked it, a little dark and old inside but this is historical area and the location is perfect. It was very close to the park and Velika Aleja perfect for walking. Staff was friendly.
The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.
The place was good but still the aircondition was weak , there was no trash on the room..
The employee was very nice and helpful but I wish they put SHATAF on the bathroom
It was at the nice location but there was no hot water for hours and the elevator did not work either.
The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
Your guide to the flawless travel experience