The Palapa House

Hotels
9.1 (211 reviews)
55 Boca Del Rio , San Pedro , bz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Safety deposit box
Soundproof rooms
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Comfortable beds
Helpful staff
Discounted activities
Cons:
Caribbean Sprinter relocation

Categories

Cleanliness
9.2
The facility was clean and well stacked. Orlando does an excellent job caring for the units and keeping everything clean.
Service
9.4
The property manager helped us out with a taxi.
Location
8.7
The Belize Water Taxi dock is no longer close to this hotel, but the Caribbean Sprinter is nearby.
Room Quality
9.2
The bed was very comfortable, and I got a great night's sleep for the duration of my stay.
Amenities
9.2
Received a discount for snorkeling and the small water park at the secret beach.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
9.2
Definitely recommend and will stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:58

Property Description

Luxurious Accommodation
The Palapa House, located in San Pedro, offers a luxurious stay just steps away from the beautiful San Pedro Beach. Each room is elegantly designed and equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace. The property also provides free private parking and free WiFi, ensuring a stress-free stay. Additionally, the concierge service is available to cater to all guest needs.

Ideal Location
Conveniently situated within 1 km of North Ambergris Caye Beach, The Palapa House offers easy access to the beach and other nearby attractions. With the San Pedro Airport just 1 km away, traveling to and from the hotel is a breeze.

Experience luxury and relaxation at The Palapa House. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BZE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 211 reviews
Cleanliness: 9.2
Service: 9.4
Location: 8.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.2
K
Ken solo_traveller ca
7
Very nice staff, great location.
Pros:

The location in town was excellent. Walking distance to everything.

Cons:

The room is getting dated. The pool is not private, it’s open to the whole street.

2026-01-25 via Nuitee
M
Mark extended_group ca
10
2026-01-20 via Nuitee
G
Giuseppina couple it
8
Nel complesso bene però
Pros:

Posizione

Cons:

Ci hanno massacrato i pappataci

2026-01-11 via Nuitee
P
Purvin family_with_children us
8
Overall would defintely recommend Palapa House.
Pros:

Location was amazing. Right on the water front. Walking distance to the town. Staff (Orlando & Clara) was great, responsive, friendly and polite. Everything was clean. Good to have a small kitchenette. Sofa bed was comfy (for kids). Shane was super responsive and supportive. We were a little unlucky in that we had water leaking from the floor above but the team was super responsive and quickly addressed the issue, so I do appreciate that. I would not hold the leak against them.

Cons:

I wouldnt say "didnt like" but would have been nice to have some basic condiments supplied (oil, sugar, salt, pepper, coffee, tea).

2026-01-02 via Nuitee
C
Cynthia family_with_children us
10
A beautiful spot in a fantastic location.
Pros:

Close to everything, cozy beds, great staff.

Cons:

Wish the beach was a little cleaner.

2025-12-27 via Nuitee
R
Randall
6
Pros:

Place was nice location was perfect! All in walking distance on that island and on the Main Street across from the water. Not a cross street or on the back side. Location perfect everything else was smooth and easy. Clean good ac

2025-10-13 via Nuitee
E
Erin partner
10
Pros:

We enjoyed our stay at Palapa House. There is lots around to just walk to. Easy access to most anything you need. Orlando was a great help when we had a couple issues. He was quick to respond and assisted greatly.

2025-10-08 via Nuitee
C
Charles
8
Pros:

Nice space.

2025-10-07 via Nuitee
R
Ricky
10
Pros:

The facility was clean and well stacked. The bed was very comfortable, and I got a great night sleep for the duration of my stay. Orlando does and excellent job caring for the units and keeping everything clean. Definitely recommend and will stay again.

2025-07-16 via Nuitee
R
Rodrigo family_with_children
10
Pros:

We were able to leave our baggage early which was helpful. We also received a discount for snorkeling and the small water park at the secret beach. The Belize Water Taxi dock is no longer close to this hotel, but the Caribbean Sprinter is (word is they are also relocating). Lastly the property manager helped us out with a taxi. Thank you.

2025-07-04 via Nuitee
W
Wayne
10
Pros:

This was my fifth or sixth stay at the Palapa House over the many years I have been going to Belize. It is quiet, perfect location, clean and management is exceedingly friendly.

2025-06-11 via Nuitee
M
Michael young couple us
8
Enjoy the Casual Tropical Charm....
Pros:

Ya GOTTA LOVE the tropical weather, you can't beat the longest barrier reef in the Northern Hemisphere, and that's the best diving I've experienced in several decades. As advertised, Palapa House has ocean views and is beach-adjacent. The apartments are newly renovated and well-kept, as evidenced by the three-hour, extremely thorough pool detail it received on Monday. This was my first visit to Ambergris Caye, San Pedro & Palapa House - what was initially surprising to me very quickly became one of my favorite things about the location. This oceanview beachfront house is not a resort, isolated from local residents. You are right in the mix with neighbors: locals going about their daily business (non-tourist and tourist alike), schoolkids walking by, deliveries, construction happening. I enjoy living like a local (sorta), although some folks might not. San Pedro in general and Palapa House in specific are not resort-oriented: this might sound silly to write, but Palapa House is a house, not a hotel or resort that has an ocean view, and is beachfront, so...

Cons:

...San Pedro beaches skew commercial/industrial: numerous docks; dock-restaurants; beach cafe; van, taxi and golf-cart traffic on the beach; sand parking lots; powerlines; & sargasso weed extending out up to 50 yds out from shore - it takes a moment to get used to, this ain't Zona Hotel in Cancun. Palapa House is a three-story house that looms over off-beach buildings behind it, which mostly are the typical tropical unfinished, mildewy concrete buildings with rusty rebar poking out, lots of laundry lines, and rusted car parts and tools in the yard. It's inaccurate to say I didn't like this, I found this familiar and comforting but some may not. The beach road & parking lot overlook the property pool, so not too much privacy.

2025-06-03 via Nuitee
K
Kelisha family with young children us
7
Good
2025-05-01 via Nuitee
M
Michael friends
10
Pros:

The staff and the location were optimal.

2025-04-30 via Nuitee
K
Ken with friends us
8
Very good
Pros:

The bed was amazing!

Cons:

The slider doors were hard to slide and I had a back issue which probably made it worse. We mentioned it to Orlando and he addressed the problem promptly.
We had another problem and they are addressing that too. We were pleased with their response.

2025-04-28 via Nuitee
H
Heidi partner
6
Pros:

This was a good value.

2025-04-28 via Nuitee
M
Mark family
8
Pros:

Loved the restruraunts near the property and cleaning staff were super helpful dealing with some local issues. Cons..... safe was not bolted down and the music away from the property was loud on saturaday night ( not the properties fault.)

2025-04-23 via Nuitee
K
Kenneth group mx
10
Exceptional
2025-04-23 via Nuitee
J
Jefferson young couple ca
10
Exceptional
Pros:

The property is in a great location with stunning views

Cons:

Te stuff was the best

2025-04-18 via Nuitee
E
Edward
10
Outstanding service and location for a solid price
Pros:

It is in a terrific location and was clean and their service was friendly and attentive and the price was very agreeable. the bed was comfortable and although the space is a little limited it served us just fine and I would recommend them to anyone considering staying in San Pedro!

2025-04-10 via Nuitee