TownePlace Suites by Marriott Cookeville

Hotels
TownePlace Suites by Marriott
9.2 (270 reviews)
1250 Sams Street , Cookeville , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
BBQ facilities
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Comfortable accommodations
Cons:
Inconsistent service timing
Minor billing issues
Occasional maintenance concerns

Categories

Cleanliness
9.23
Guests consistently mentioned the cleanliness of the rooms and shared positive comments about the overall maintenance of the property.
Service
9.6
The staff received numerous compliments for being professional, courteous, and attentive to guest needs.
Location
9.24
Convenient location with proximity to eateries and shops was frequently highlighted.
Room Quality
9.19
Rooms were noted to be comfortable, well-equipped, and peaceful, contributing positively to the stay.
Amenities
9.02
Amenities such as a fitness area and breakfast options were appreciated, although there were minor issues raised.
Value for Money
8.68
While generally perceived as good value, some guests faced issues with billing.
Food and Beverage
9.23
The breakfast was praised for variety and quality, highlighting its positive impact on guests' experiences.
Overall Experience
9.4
Reviews indicate that overall stays were highly satisfactory with most guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:13

Property Description

Modern Accommodation in Cookeville

Convenient Amenities: Enjoy free bikes, a fitness center, and a business center during your stay.

Comfortable Rooms: Relax in air-conditioned rooms with flat-screen TVs, kitchenettes, and cozy beddings.

Outdoor Relaxation: Unwind at the outdoor swimming pool and BBQ facilities available on-site.

Book your stay at TownePlace Suites by Marriott Cookeville for a delightful and convenient experience.

Important information:

Pets should be 22.6 kilograms or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

9.2
Based on 270 reviews
Cleanliness: 9.23
Service: 9.6
Location: 9.24
Room Quality: 9.19
Amenities: 9.02
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.4
E
Elle family_with_children us
8
Good stay for the most part
Pros:

Friendly and accommodating staff!

Cons:

Bathrooms were not cleaned well at all, found many foreign hairs, and dirty bathroom. Wish breakfast would of been available till 10am

2026-08-13 via Nuitee
J
James family_with_children us
10
2026-08-11 via Nuitee
R
Roger couple us
9
2026-08-08 via Nuitee
S
Sheila solo_traveller us
8
2026-08-03 via Nuitee
H
Heidi couple us
8
Nice hotel but could do better with attention to detail regarding room service
Pros:

Clean property. Comfortable beds and decent sized rooms with kitchen and table. Nice lobby area.

Cons:

Room did not have any toilet paper, tissue and body wash. I had to go get them from the lobby.

2026-08-02 via Nuitee
G
grace2you123 Couples Franklin, Tennessee
4
Hot water needed at 6am
Pros:

Perfect location. Right across the street from Sam’s right behind the movie theater right off the interstate. Breakfast was free and wonderful. They have great kitchenette with everything but a stove, even two eyes to warm up pans. They provide dishes and silverware. They do not provide hot water. At 6 AM on a Friday we had 90 seconds of hot water and then it was cold. But the rooms were lovely. There was not adequate warm covers, but it was July. There was a nice pullout table/desk. They had all of the amenities.

2026-07-24 via Tripadvisor
C
Cody family_with_children us
8
2026-07-21 via Nuitee
R
Randolph solo_traveller us
7
Pros:

Nice room. A little small but ok.

Cons:

The bed spread & sheets just did not smell clean. They smelt like mildew, loke they've been washed 1000 times. It was gross.

2026-07-20 via Nuitee
R
Ron family_with_children us
8
2026-07-14 via Nuitee
A
Aellis837 Couples Tennessee
10
Fine overnight stay
Pros:

Spent a quick overnight for a wedding nearby. No issues during our short stay. Front desk was friendly. Couldn’t hear other guests. They gave us a late checkout. Close to plenty of chain restaurants. The bathroom seemed slightly more updated than the rest of the room, but overall fine for a stop over. We didn’t try the breakfast.

2026-07-09 via Tripadvisor
H
Hunter couple us
10
2026-07-07 via Nuitee
2
214karissam Family
2
One and done…won’t be back
Pros:

We checked in late and were eager to watch a World Cup game and get sleep. After settling in and putting our son to bed we realized the television didn’t work, the toilet didn’t flush and there was dog food on the floor of the bathroom. We called the front desk and had to move to another room on another floor. Very inconvenient and they offered no discount for the inconvenience. Breakfast was not well stocked and we ended up going elsewhere for food. Just before 9:30AM I went to make myself a coffee and the person cleaning from breakfast grabbed the creamers as I filled my cup which was rude and ridiculous. Even if breakfast was ending he could have let me cream my coffee. We were going to stay again on our way back through town but definitely will try a Hilton instead. We have been strictly Marriott users as I plan soccer travel for a group and plan business travel frequently but I’ve been urged to switch to Hilton brand for a better experience.

2026-07-05 via Tripadvisor
M
mendoza solo_traveller us
5
2026-07-02 via Nuitee
P
Philip solo_traveller us
10
Pros:

Excellent hotel, spent only a night, but we were very impressed by the experience. Especially by Crystal who greeted us in the morning during the breakfast and made sure we had everything we needed and knew all our options

Cons:

N/A

2026-06-23 via Nuitee
M
Mary Ann extended_group us
9
Pros:

Breakfast staff

2026-06-21 via Nuitee
C
Connie couple us
9
Loved our large room and comfy bed. Quiet location.
Pros:

Clean and loved the kitchenette, bed and great shower

Cons:

Nothing

2026-06-19 via Nuitee
D
Debra couple us
8
2026-06-15 via Nuitee
B
Brunner solo_traveller us
10
Pros:

Everything was comfortable 😌!!

Cons:

Keep up the good work!

2026-06-14 via Nuitee
B
Barry couple us
9
2026-05-22 via Nuitee
C
Camelita couple us
8
Pretty good room and excellent staff.
Pros:

Staff

Cons:

Breakfast

2026-05-14 via Nuitee