An Lam Retreats Ninh Van Bay

I really like it

Lovely space to chill out

We loved staying at An Lam! Beautiful rooms with private pool. Very calm and friendly. Loved the restaurant by the ocean. Of course, since on an island, you get a bit tired of the same restaurant but so relaxing and pleasant.

Firstly, the staff are excellent…incredibly friendly and attentive. Our butler really took care of us. Staying in a tree top villa the view was superb over the bay however, the condition was tired and requires some updating around the decking, pool area, stairs and to disguise the underneath of the structure. The wood clearly gets very wet in the jungle but this therefore requires more regular maintenance. The facilities are very good and communal areas are superb.
Unfortunately, we contracted what appears to have been acute food poisoning from a lunch or dinner at the resort (there are no other restaurants nearby and no one else was sick). We were very ill for 2 nights but thankfully the staff took great care of us. Given the extent of our symptoms and the impact to our stay we won’t be returning. Completing our trip at An Lam Retreats Saigon and first impressions are extremely high already…on another level.

Fantastisk getaway. Super service.
Dejlig tracking mulighed.
Skønt med egen butler under opholdet.

Most relaxing spot in all of Vietnam with stunning views of the pristine bay! Great use of natural resources and the surrounding terrain.

Fantastic staff, location, resort and food

What an exceptional place. Very expensive for Vietnam but the attention to detail and friendly service and hospitality were second to none. It is not what you might expect and I would recommend that 4 nights is a perfect length of trip. My only real criticism is the wine list, a lot of very cheap wines at ridiculous prices. It seems to be a trend in Vietnamese hotels. Only one restaurant we went to in Vietnam had decent wine so, worth remembering.

Beautiful retreat! It was such a luxurious stay. Barely anyone else around. We had a majority of the amenities to ourselves most of the time. The only other time we would see someone else is during breakfast/lunch/dinner at the restaurant. The service was immaculate! Huong, our host(?), was AMAZING! She made sure our stay was extremely comfortable. She made sure we got everything we wanted and more. The room itself was fantastic. The views were amazing. The only downside was there were ants in our bathroom and some areas of our room. It wasn’t so bad until the morning of our check-out but other than that, it was fine!

We booked this hotel for a few days to get some R&R during a tour of Vietnam. This is a small resort maily made up of private cabins, extremely pretty. The rooms, resort etc are very peaceful but given the small size there is not much to do except lounge around. Our room was absolutely stunning with private pool and beach. Of course, this was the place we both got food poisoning afte 2 weeks in Vietnam....

Right from the start we were looked after in such a friendly, efficient and perfect way. our personal butler was constantly available to accomodate all our needs. we are definitely coming back.

We paid a premium rate as compared to other rates in the websites which comes with free meals and transport. However, we were given absolutely nothing when we checked in. Our upgraded villa was a beach access villa stuck between 2 villa with kids, so we changed back to our original treetop villa. Zero check in procedures or introduction to hotel. Only introduction was do I want to take the chargeable sunset cruise. Lipstick stains on the cup, pool was dirty, sup board was broken. I wish I can give a better review but.. the total disconnect in the resort just makes it like their priorities are just to get as much customers in and out while offsetting future recommendations or business.

the hotel was amazing. the room was new and very spacious, the view was spectacular. What i like most that the staff in here are very attentive, friendly. Really suitable for couples! Highly recommend

非常好！還會再來！我們住樹屋，超讚景觀，來了都不想回家了！

방은 괜찮았고, 공항픽업, 방청소 등 다 마음에 들었는데 밥 먹을게 별로 없습니다. 일단 점심이든 저녁이든 주문하면 사람이 없어도 기본 30분은 걸립니다. 그 시간이 너무 힘들었고, 한번은 점심을 주문했는데 직원이 까먹어서 1시간 넘게 기다린 적도 있었네요 ㅡㅡ; 직원이 사과만 했고 별다른 보상은 없었습니다. 또 저녁에 뷔페를 제안할 수도 있는데 절대 먹지마세요. 고기는 완전히 고무덩어리 씹는것보다 힘들었고, 그나마 먹을게 랍스타 밖에 없는데 1인당 10만원이 넘습니다.

그냥... 음식에 큰 기대를 안하고 가면 그럭저럭 지낼만 합니다.

돌아오는 편이 밤 비행기였는데 레이트 체크아웃을 보장할 수 없다고 해서 그냥 1박을 추가 예약하였습니다. 시설은 그럭저럭. 서비스는 별로. 마사지 받을 때도 분명히 안내책자에는 60분가격으로 80분을 이용할 수 있는 서비스가 있다고 했는데 마사지 받으러 갔더니 직원은 모른다그러고.. 그냥 직원이 아니라 알바 뽑아다 쓰는 듯한 느낌을 받았습니다.

It was the most private, serene holiday I’ve ever had! Super happy with the service / spa / general facilities.

Every thing was perfect except employees have not good english skill. It can communicate but not fluent.

The place is very nice and cozy, the staff was nice and I like the sunrise yoga very much.

The staff were so amazingly sweet and helpful. The place is very comfortable (lovely bed) well thought out and kept impeccable. Housekeeping was an invisible hand, cleaning, tidying up, and replacing towels whenever needed. Our butler ms. Tiên was amazing. Besides checking in regularly to make sure we had everything we desired she also took the time to make us feel most welcome and appreciated as guests.