La Palma Polo Hotel

Hotels
Independent
9.6 (213 reviews)
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179 , Puembo , EC

Facilities

Free breakfast
Full-service spa
Express check-out
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Beautiful rooms
Friendly staff
Peaceful setting
Cons:
Pool cleanliness issues
Noise between rooms
Inconsistent restaurant quality

Categories

Cleanliness
8.79
The pool was not very clean.
Service
9.99
The staff were kind and helpful.
Location
9.3
A bit far from the airport, but a good retreat.
Room Quality
9.98
Rooms are beautiful and unusual.
Amenities
10
Incredible property with amazing facilities.
Value for Money
9.97
Overall a good experience for the price.
Food and Beverage
8.79
Issues reported with restaurant food quality.
Overall Experience
9.99
Overall, a lovely experience despite some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxurious Spa Experience

Indulge in massages and unwind at the full-service spa. Enjoy the rejuvenating outdoor swimming pools and tennis courts for leisure and relaxation.

Culinary Delights

Savor delicious meals at the hotel's restaurant, cafe, or through room service. Treat yourself to drinks at the poolside bar or one of the trendy lounges.

Elegant Accommodation

12 uniquely decorated guestrooms await, each equipped with modern amenities, heated floors, and cozy pillowtop beds. Enjoy the beautiful private patios and complimentary Wi-Fi access for your comfort and entertainment.

Book a serene escape at La Palma Polo Hotel and elevate your Puembo experience with our luxury offerings.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 213 reviews
Cleanliness: 8.79
Service: 9.99
Location: 9.3
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.79
Overall Experience: 9.99
J
JC couple de
10
2026-02-28 via Nuitee
E
Eric couple us
10
Pros:

Great rooms and restaurant.

Cons:

A little further from the airport than we thought, 30-35 minutes.

2026-02-24 via Nuitee
M
Marlon solo_traveller de
10
2026-02-11 via Nuitee
J
José couple ec
10
Pros:

the rooms

Cons:

the pool, it is not to much clean

2026-01-19 via Nuitee
V
Van der Ende couple nl
10
Top! Hier komen we zeker nog eens terug.
Pros:

Prachtig hotel, hele ruime kamers en heel vriendelijk en behulpzaam personeel.

2026-01-18 via Nuitee
C
Claudio couple ec
9
2026-01-07 via Nuitee
T
Torkil Jønch couple dk
10
En særlig oplevelse
Pros:

Helt anderledes end andre kendte steder - på en virkelig interessant måde

Cons:

Stilen

2026-01-05 via Nuitee
A
Anne family_with_children us
10
2026-01-04 via Nuitee
H
Hazel solo_traveller gb
10
Perfect
Pros:

Beautiful, unusual and massive rooms.

2026-01-01 via Nuitee
I
Ignacio couple es
9
2025-12-30 via Nuitee
C
Caroline family_with_children bg
9
Pros:

Magnificent grounds, friendly staff, very good food, beautiful room.

Cons:

Noiseproofing required between rooms, dry wood for long lasting fires and softer mattress (topper?) with extra pillows.

2025-12-23 via Nuitee
I
Izzy family_with_children gb
7
Great country retreat by airport
Pros:

Perfect one-night stay before a flight. Wonderful outside pool, good restaurant, comfy beds. A few quirks - no accessible charging points, cold at night & hot in the day due to glass walls, no hairdryer or robes, broken floorboard, lacking lots on the menu, but otherwise a lovely country retreat by the airport.

Cons:

The quirks (no accessible charging points, cold at night & hot in the day due to glass walls, no hairdryer or robes, broken floorboard, lacking lots on the menu....) This felt like a weekend party spot more than a long break.

2025-12-23 via Nuitee
N
Naomi couple au
8
Magical stay in the mountains
Pros:

It was such a beautiful peaceful setting. Spent a night here on the way back from the Galapagos Islands before heading home to Australia.

Absolutely not the properties fault but we didn’t have power for a lot of our stay as they had a lightning and rainstorm when we were there!
The staff were all so lovely, kind and helpful as much as they could be

2025-12-15 via Nuitee
T
Tania couple ec
8
Pros:

Muy lindas las habitaciones y el lugar

Cons:

La atención es muy lenta en el desayuno. En las noches nadie contesta el teléfono si necesitas algo

2025-11-18 via Nuitee
F
Félix solo_traveller ch
9
Un repos calme et confortable avant de rentrer
Pros:

Très bel endroit. Club privé de polo un peu surréaliste dans ce pays. Tout est luxueux, spacieux, piscine, fitness, restaurant. Belles et grandes chambres très ouvertes.

Cons:

Il n’est pas si proche de l’aéroport qu’il le prétend. Compter 30 minutes en taxi. Une fois qu’on y est, difficile de sortir: on est loin de tout, dans une zone privatisée. Mais si on veut se reposer en attendants l’avion, c’est parfait. Très bonne cuisine au restaurant.

2025-11-17 via Nuitee
D
dessing solo_traveller nl
9
Echt een fijn hotel met geweldig personeel
Pros:

Heerlijk om op half uurtje van het vliegveld echt even in mooie groene omgeving te zijn. En als je in het weekend komt worden er polo wedstrijden gespeeld..

Cons:

Het is een beetje omrijden vanaf het vliegveld terwijl het er op de kaart vlak naast lijkt te liggen

2025-11-16 via Nuitee
K
Kari couple au
5
Nice room and grounds but not close to the airport or suitable for us
Pros:

Lovely lawns and trees. Nice big room.

Cons:

It’s much further from the airport than expected. The rooms are not sound proofed at all. We could easily hear the family in the next room talking, watching children’s television and even flushing the toilet. The meal in the restaurant was terrible. They cooked salmon on a hot plate with meat which completely ruined it as we are pescatarians. They gave us one meal for free but it doesn’t make up for it. The hotel was full of families which wasn’t suitable for a quiet couple.

2025-11-05 via Nuitee
E
Eyal solo_traveller de
8
2025-10-27 via Nuitee
B
BARRIGA family_with_children ec
7
Beautiful !!!
Pros:

Te sientes en el campo

Cons:

La falta de personal

2025-10-15 via Nuitee
L
Lyndon couple au
9
2025-10-13 via Nuitee