La Palma Polo Hotel

Hotels
•
Independent
9.6 (233 reviews)
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179 , Puembo , EC
593-2-2391649

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Facilities

Free breakfast
Full-service spa
Express check-out
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Beautiful rooms
Friendly staff
Peaceful setting
Cons:
Pool cleanliness issues
Noise between rooms
Inconsistent restaurant quality

Categories

Cleanliness
8.79
The pool was not very clean.
Service
9.99
The staff were kind and helpful.
Location
9.3
A bit far from the airport, but a good retreat.
Room Quality
9.98
Rooms are beautiful and unusual.
Amenities
10
Incredible property with amazing facilities.
Value for Money
9.97
Overall a good experience for the price.
Food and Beverage
8.79
Issues reported with restaurant food quality.
Overall Experience
9.99
Overall, a lovely experience despite some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxurious Spa Experience

Indulge in massages and unwind at the full-service spa. Enjoy the rejuvenating outdoor swimming pools and tennis courts for leisure and relaxation.

Culinary Delights

Savor delicious meals at the hotel's restaurant, cafe, or through room service. Treat yourself to drinks at the poolside bar or one of the trendy lounges.

Elegant Accommodation

12 uniquely decorated guestrooms await, each equipped with modern amenities, heated floors, and cozy pillowtop beds. Enjoy the beautiful private patios and complimentary Wi-Fi access for your comfort and entertainment.

Book a serene escape at La Palma Polo Hotel and elevate your Puembo experience with our luxury offerings.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 233 reviews
Cleanliness: 8.79
Service: 9.99
Location: 9.3
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.79
Overall Experience: 9.99
A
amelia • couple • us
10
2026-06-03 • via Nuitee
L
Louise • couple • us
8
Beautiful green property near Quito airport
Pros:

It's a beautiful, fairly peaceful location. Can hear the airplanes arriving at the airport, but not a problem. The room was beautiful and pretty comfortable. The restaurant had good food.

Cons:

The sky light in the bathroom made it quite hot and it was angled straight at the vanity, so heat on you when using the mirror. Lighting in the room was a bit dim. No overhead light. Restaurant service was a little slow. Evening server was great, but morning one didn't speak much english. It is a 30 min drive from the airport.

2026-05-28 • via Nuitee
A
Ann • couple • gb
9
One night stay in beautiful room and surroundings
Pros:

Location . Grounds . Beautiful rooms. Good food and drink choices. Great communication from Johnathan.

Cons:

We don’t want to sound picky as the place is really lovely but the outside afternoon table service that we experienced was poor - Sat outside for drinks and waitress introduced herself saying she would be looking after us but after our first drink we never saw her again . No member of staff revisited our table . We had to go inside twice to ask for service with a total wait time of approx 20 mins to take our order. I’d like to think this was a one off .

2026-05-28 • via Nuitee
J
Julia • couple • de
10
2026-05-17 • via Nuitee
D
Delfina • couple • ec
10
Impecable.
Pros:

Las instalaciones y los jardines muy lindos y bien cuidados.

Cons:

Las duchas podrían tener una flor más grande.

2026-05-12 • via Nuitee
M
Marco • solo_traveller • us
4
Pros:

I only liked the landscape of the premises. That is it.

Cons:

The place is very limited and extremely far from everywhere. Your basically extremely isolated. The units are not equipped correctly , many bugs everywhere in the rooms, room service is horrible and non existent after 7:00pm THERE IS NOBODY TO HELP YOU WITH ANYTHING AFTER 7 PM??? We asked for taxi service at 7:30 and nobody came for us??? We tried to speak to a manager but NOBODY HELPED US NOR CARED. NEEDLESS TO SAY WE WOULD NEVER STAY HERE AGAIN!!!

2026-05-07 • via Nuitee
B
Belinda • couple • au
9
2026-05-04 • via Nuitee
E
Erika • solo_traveller • ky
10
Will return!
Pros:

Fantastic Hotel and helpful friendly staff.

2026-05-04 • via Nuitee
E
evelyn • solo_traveller • fr
10
Pros:

Tout est magnifique

Cons:

L'accessibilité au lieu

2026-05-03 • via Nuitee
R
Rafael • solo_traveller • ve
10
En la categoría de fantastico.
Pros:

Es un hotel de campo bellísimo, sobre todo para disfrutar en pareja.

Cons:

La comida muy buena, podría estar mejor.

2026-04-24 • via Nuitee
J
José • solo_traveller • pt
10
2026-04-21 • via Nuitee
L
Lorena • solo_traveller • ec
10
2026-04-20 • via Nuitee
S
Sami • couple • lb
10
.
Pros:

.

Cons:

.

2026-04-11 • via Nuitee
J
Jacqueline • couple • us
10
Excellent
Pros:

Nature vibes

Cons:

Just hard to find

2026-04-10 • via Nuitee
R
Richard • couple • ec
10
2026-03-24 • via Nuitee
R
Roberta • family_with_children • us
10
2026-03-22 • via Nuitee
G
Gabysan79 • family_with_children • ec
10
Pros:

Habitacion amplia y bonita, el sitio es muy bonito

Cons:

Quiza el desayuno q tenga mas opciones pero no estuvo malo

2026-03-09 • via Nuitee
C
Cedric Des • family_with_children • be
7
2026-03-05 • via Nuitee
A
Anita • family_with_children • ec
10
2026-03-02 • via Nuitee
J
JC • couple • de
10
2026-02-28 • via Nuitee