La Palma Polo Hotel - Airport Area

Hotels
Calle Manuel Burbano, Barrio La Palma, S/N Via a Pronaca , Puembo , EC

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful rooms
Friendly staff
Peaceful setting
Cons:
Pool cleanliness issues
Noise between rooms
Inconsistent restaurant quality

Categories

Cleanliness
8.79
The pool was not very clean.
Service
9.99
The staff were kind and helpful.
Location
9.3
A bit far from the airport, but a good retreat.
Room Quality
9.98
Rooms are beautiful and unusual.
Amenities
10
Incredible property with amazing facilities.
Value for Money
9.97
Overall a good experience for the price.
Food and Beverage
8.79
Issues reported with restaurant food quality.
Overall Experience
9.99
Overall, a lovely experience despite some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxurious Accommodations

Located in Puembo, just 18 km from Quito, Quito Polo Club offers elegant rooms with modern amenities. Each room features a flat-screen TV, some with beautiful views of the lake or garden. Relax in the comfortable seating area and pamper yourself in the private bathroom with complimentary toiletries.

Recreational Activities

Indulge in a variety of activities at the hotel, from playing tennis to horse riding. Take a refreshing dip in the year-round outdoor pool or work out at the fitness centre. For adventure seekers, bike hire is available to explore the picturesque surroundings.

Gourmet Dining and Relaxation

Savor delicious meals at the on-site restaurant or unwind with a drink at the bar. With free WiFi throughout the property, stay connected while enjoying the tranquil ambiance. Don't miss the chance to experience luxury and leisure at Quito Polo Club.

Important information:

Please note that the property offers shuttle service by paid.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Location

Guest Reviews

Cleanliness: 8.79
Service: 9.99
Location: 9.3
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.79
Overall Experience: 9.99
B
Ben • family_with_children • gb
10
2026-10-31 • via Nuitee
A
AlexPorstmann • family_with_children • ec
10
2026-10-26 • via Nuitee
V
VERONICA • couple • ec
10
Comodidad en un entorno natural
Pros:

Muy bonito, limpio y acogedor

Cons:

El entorno natural

2026-10-14 • via Nuitee
C
Camilo • couple • co
9
UNA OPORTUNIDAD PARA DESCONECTARSE Y DESCANSAR CERCA AL AEROPUERTO EN COMPAÑIA DE LOS CABALLOS
Pros:

Las instalaciones espectaculares , muy acogedor la abitacion y la vista, un lugar para relajarse y desconectarse , muy buena opcion para estar tranquilo y en coneccion con la naturaleza a 22 minutos de el aereo puerto. EL BAÑO UNA COSA LOCA MUY AGRADABLE.

Cons:

La distancia hacia el aeropuerto no son 4 km como lo mencionan, es mucho mas lejos , 22 minutos en carro, sin embargo esta bien, se requiere mayor comunicacion con la recepcion , a la llegada no habia nadie, y si quiere uno preguntar o tiene ducas no hay en la habitacion un sisema de comunicacion , y por celular es dificil que contesten , tiene que uno busca alas personas.

2026-10-14 • via Nuitee
I
Ingrid Friedli • couple • ch
8
Pros:

La habitación grande y bonita. Espaciosa.

Cons:

El hotel está muy lejos de todo y también del aeropuerto. Sin carro no se puede hacer nada.

2026-10-13 • via Nuitee
J
Josua • solo_traveller • ec
10
2026-10-12 • via Nuitee
M
MARIA LUISA • family_with_children • ec
10
Precioso, recomendable 100%
Pros:

El entorno con inmersión total en la naturaleza, el personal muy servicial, la comodidad y limpieza. La comida excelente y de buen precio. Jonathan en la recepción, genial.

Cons:

Todo me gustó.

2026-10-12 • via Nuitee
P
peter hein • solo_traveller • nl
8
2026-10-11 • via Nuitee
R
Rogel • solo_traveller • ch
10
Relajado
Pros:

Muy buena ubicación limpio y personal gentil

Cons:

Estuvo todo bien

2026-10-08 • via Nuitee
F
Frank • couple • us
10
The perfect getaway if you want serenity.
Pros:

Spacious charming rooms, great amenities, excellent food, friendly staff, superb value.

Cons:

Not enough exterior lighting. Was very dark with pathways difficult to find and navigate.

2026-09-18 • via Nuitee
S
Sol • solo_traveller • ec
8
recalibracion de tu vibracion
Pros:

el diseño de las habitaciones

Cons:

no me gusto para nada que en un lugar tan bello, toda la noche haya un matrimonio tan cerca y la bulla sea fuerte tod ala noche. porque pagas un monton pero se escucha el matrimonio toda la noche.

2026-09-14 • via Nuitee
J
Jennifer • solo_traveller • ca
9
Pros:

The Hotel grounds are very beautiful! The rooms are charming and very clean. The desin is very tasteful. Lots of green area. The staff was very friendly and helpful. We truly enjoyed staying with you.

Hope to get back!

Thank you 😊


Jennifer Murray

Cons:

It will be very useful to have a phone in the room to call the reception when needed.

We didn't know about the breakfast time.

2026-09-10 • via Nuitee
M
Michael • couple • de
10
Fantastisch
Pros:

Das man Polo-Unterricht nehmen konnte

2026-09-09 • via Nuitee
G
Gal Rotem • couple • il
9
2026-08-25 • via Nuitee
K
Kelli • family_with_children • us
10
Top notch!
Pros:

This hotel is really lovely. It's part of a polo club, so there are 2 polo fields on sight and the entire property is just beautiful. Great amenities, customer service was top notch, rooms and clean and comfortable. There are 3 pools, one of which is heated, as well as a full gym with great views.

Cons:

While the property is technically only 1.5 miles from the airport, it takes ~20-30 minutes to get back and forth, due to the geography of the area and road access.

2026-08-24 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

We arrived pretty late due to a flight delay. We had selected this specific hotel for the on-site restaurant that would be easy for us to navigate after a long day of travel. I informed the property of the late arrival and they informed me the restaurant to be closed. They arranged for food to be waiting for us in our room which was so delicious! The care to make sure we would have dinner after a long day of travel was so appreciated.

2026-08-19 • via Nuitee
F
Farr • couple • us
10
Way exceeded my expectations. Beautiful country setting - great food and service.
Pros:

The grounds were absolutely amazing. So enjoyed walking the grounds and visiting the stables with all the horses.

Cons:

I'm usually pretty picky but I can't think of anything I didn't like about La Palma.

2026-08-08 • via Nuitee
R
Richard • family_with_children • nl
6
Despite the beautiful surroundings, the poor room quality and lack of maintenance made our stay disappointing.
Pros:

The beautiful surroundings, the horse stables, and the many opportunities for outdoor activities and recreation.

Cons:

Unfortunately, our room had several issues. There was no window or proper ventilation, making the room feel stuffy. The doors were damaged, and the main door lock did not work properly. The bathroom also had no window or ventilation system, and the shower drain was clogged, causing water to overflow onto the bathroom floor.

We had requested an extra bed in advance, but it was not provided. As a result, the four of us had to sleep in one bed. Although the bed was large, it was not comfortable for four people, and we did not get a good night’s sleep.

The concept of the Polo Club is wonderful, and several of the amenities are very nice. The gardens are beautiful, and the rooms were clean. However, the overall quality of the rooms is disappointing due to poor construction, low-quality materials, and a lack of maintenance.

For example, the wooden wardrobes and doors were already damaged and looked worn, and the wooden flooring on the terrace was in very poor condition.

The bedroom could not be properly darkened because too much light came through the curtains, making it difficult to sleep well. In addition, the walls offer very little sound insulation. We could clearly hear conversations and noise from the neighboring rooms. On our first morning, we were woken up at 6:30 a.m. because the guest next door was talking loudly on her phone. It was a very disappointing experience and significantly affected our comfort.

2026-08-06 • via Nuitee
S
Stefy • solo_traveller • ec
10
2026-07-23 • via Nuitee
N
Natalia • couple • nl
8
For a 5 star hotel I was expecting more!
Pros:

Big rooms, and friendly staff, unfortunately almost nobody could speak English

Cons:

Poor maintenance

2026-07-04 • via Nuitee