Potters Toowoomba Hotel

Hotels
8.8 (1422 reviews)
258 Margaret Street , Toowoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Clean facilities
Cons:
Noise from other guests
Limited restaurant hours
Shower issues

Categories

Cleanliness
8.49
Many reviews mentioned cleanliness positively, but some highlighted noise and minor inconveniences.
Service
9.16
Staff were frequently noted as friendly and accommodating, providing excellent service.
Location
9.2
Repeatedly praised for its proximity to dining and shopping options.
Room Quality
8.65
Rooms were described as comfortable and well-sized, with some suggestions for improvement.
Amenities
8.38
Amenities like parking options were appreciated, but restaurant availability was an issue.
Value for Money
8.64
Guests felt they received good value relative to the amenities and cleanliness.
Food and Beverage
8.89
Food quality received praise, although some guests noted the restaurant hours were limited.
Overall Experience
8.96
General sentiment was favorable, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:03

Property Description

Luxurious Accommodation
Indulge in luxury at Potters Toowoomba Hotel with spacious rooms featuring king-sized beds, en suite bathrooms, and modern amenities including Smart TVs and kitchen facilities.

Gourmet Dining
Start your day with a delicious a la carte breakfast and savor delectable dishes at the on-site restaurant. Enjoy the convenience of room service available throughout the week.

Convenient Location
Explore Toowoomba with ease - located near Empire Theatre and the University of Southern Queensland. Benefit from complimentary parking and laundry facilities during your stay.

Book now for a lavish and convenient stay at Potters Toowoomba Hotel.

Important information:

Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People 2 years old and over stay for AUD 35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1422 reviews
Cleanliness: 8.49
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.96
I
Ian • solo_traveller • au
10
Pros:

Spotless. Modern and Gouda value value Friendly staff

Cons:

Nothing

2026-05-02 • via Nuitee
K
Kathleen • solo_traveller • au
9
2026-05-02 • via Nuitee
V
Vicki • couple • au
10
Perfect
Pros:

Location

Cons:

Nothing

2026-04-30 • via Nuitee
L
Lisa • family_with_children • au
10
2026-04-29 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-04-28 • via Nuitee
R
Robyn • couple • au
10
So impressed with the soundproofing, although would have liked to have a choice to open a window. .
Pros:

Soundproof room . Amazing !!

Cons:

Nothing

2026-04-25 • via Nuitee
A
Anna • couple • au
10
2026-04-25 • via Nuitee
K
Kathy • extended_group • au
9
Pros:

Well located.
Large clean room.
Easy parking.

2026-04-23 • via Nuitee
J
Jacques • couple • au
10
Very good hotel with amazing restaurant
Pros:

Very convenient location for our needs. Our room was very comfortable and clean. The restaurant serves excellent meals. we had dinner there twice, and everything was amazing. The staff were excellent, and gave us some great ideas for things to do in the area

2026-04-22 • via Nuitee
V
Vicki • couple • au
8
A convenient, pleasant place to stay.
Pros:

Rooms were well appointed and clean. Adequate bathroom facilities.

Cons:

Climbing those stairs with heavy suitcases was a challenge. (But good exercise!)

2026-04-21 • via Nuitee
R
Ravi • couple • sg
10
2026-04-21 • via Nuitee
K
Katie • extended_group • au
9
Perfect place to break up our trip. Close stroll to town, great restaurant onsite.
Pros:

Very friendly and welcoming team at reception. The restaurant in the hotel is excellent! It was a short walk into town so perfect location.

2026-04-20 • via Nuitee
L
Louise • couple • au
10
2026-04-19 • via Nuitee
B
Belinda • family_with_children • au
10
Lovely staff, clean and comfortable
Pros:

Wonderful and personable staff

Cons:

-

2026-04-18 • via Nuitee
B
Brian • couple • au
10
A good surprise as a really good motel .
Pros:

Everything and everyone were up with the best motels and having all facilities available on site including Bar / Restaurant was something good .

2026-04-17 • via Nuitee
T
terry • solo_traveller • gb
10
Pros:

Great value hotel in central location.Parking on site.Friendly,helpful.staff.Large,well equipped room which was clean and comfortable.Excellent.restaurant with a great chef.

Cons:

Milk in fridge had gone sour!!

2026-04-16 • via Nuitee
B
Bülent • family_with_children • au
10
2026-04-16 • via Nuitee
R
Robyn • couple • au
10
Great place to stay in the cbd in Toowoomba
Pros:

The reception staff were friendly and staff that served us in the morning were cheery and cooked an amazing breakfast

Cons:

Could not fault it

2026-04-15 • via Nuitee
R
Ronald • couple • au
10
Pros:

Great no complaints will use this place again.

2026-04-13 • via Nuitee
D
Darren • extended_group • au
10
Great spot, perfect service
Pros:

Great location. Staff at reception were friendly and helpful.
Service during happy hour and breakfast were fantastic. Even though they were under the pump at breakfast

2026-04-13 • via Nuitee