Potters Toowoomba Hotel

Hotels
8.8 (1376 reviews)
258 Margaret Street , Toowoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Clean facilities
Cons:
Noise from other guests
Limited restaurant hours
Shower issues

Categories

Cleanliness
8.49
Many reviews mentioned cleanliness positively, but some highlighted noise and minor inconveniences.
Service
9.16
Staff were frequently noted as friendly and accommodating, providing excellent service.
Location
9.2
Repeatedly praised for its proximity to dining and shopping options.
Room Quality
8.65
Rooms were described as comfortable and well-sized, with some suggestions for improvement.
Amenities
8.38
Amenities like parking options were appreciated, but restaurant availability was an issue.
Value for Money
8.64
Guests felt they received good value relative to the amenities and cleanliness.
Food and Beverage
8.89
Food quality received praise, although some guests noted the restaurant hours were limited.
Overall Experience
8.96
General sentiment was favorable, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:03

Property Description

Luxurious Accommodation
Indulge in luxury at Potters Toowoomba Hotel with spacious rooms featuring king-sized beds, en suite bathrooms, and modern amenities including Smart TVs and kitchen facilities.

Gourmet Dining
Start your day with a delicious a la carte breakfast and savor delectable dishes at the on-site restaurant. Enjoy the convenience of room service available throughout the week.

Convenient Location
Explore Toowoomba with ease - located near Empire Theatre and the University of Southern Queensland. Benefit from complimentary parking and laundry facilities during your stay.

Book now for a lavish and convenient stay at Potters Toowoomba Hotel.

Important information:

Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People 2 years old and over stay for AUD 35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1376 reviews
Cleanliness: 8.49
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.96
K
Kathy • solo_traveller • au
9
2026-03-12 • via Nuitee
L
Leticia • solo_traveller • au
8
Good stay but next time I would request a ground level room
Cons:

Being on the second level with no elevator

2026-03-09 • via Nuitee
M
Michael And Leann • couple • au
10
2026-03-07 • via Nuitee
C
Catherine • couple • au
8
2026-03-05 • via Nuitee
L
Lisa • family_with_children • au
8
2026-03-03 • via Nuitee
J
Jeremy • couple • au
10
2026-03-01 • via Nuitee
L
Lisa • family_with_children • au
10
Pros:

The whole atmosphere of the motel was great. Very warm & inviting. The staff were extremely courteous & friendly. Very welcoming.

2026-02-26 • via Nuitee
M
Michael • couple • gb
10
Lovely stay, with comfy bed lovely staff and good location.
Pros:

The staff were really helpful and friendly. The bed was comfy and everywhere was spotless. Food in the restaurant was good.

Cons:

Can't think of anything to improve.

2026-02-25 • via Nuitee
P
Paul • solo_traveller • au
9
Very comfortable and well positioned
Pros:

Comfortable room and bed in a good location, plus free onsite parking.

Cons:

Old style shower curtains means the whole bathroom is wet, although there were plenty of towels.

2026-02-25 • via Nuitee
F
Finlay • couple • au
8
Very comfortable.
Pros:

Easy to access

Cons:

Parking tight for bigger vehicles

2026-02-25 • via Nuitee
C
Cara • solo_traveller • au
10
Near,
Pros:

The layout of the rooms and car park was very practical with bags etc.

2026-02-25 • via Nuitee
F
Fiona • couple • au
8
Pros:

Friendly staff, clean room and ok breakfast.

2026-02-24 • via Nuitee
B
Brendan • couple • au
10
2026-02-23 • via Nuitee
T
Tina • couple • au
10
Excellent accommodation
Pros:

New, clean, comfortable bed and pillows, good aircond, close to city

Cons:

Price - but last minute booking so I guess expected

2026-02-23 • via Nuitee
S
Susan • couple • au
10
Top class and quiet.
Pros:

Lunch on a Saturday and brekky on a Sunday would be awesome. All the facilities were high class, clean and comfy. Place was quiet for sleeping too. Super close to Grand Centralshopping centre.

2026-02-23 • via Nuitee
K
Kylie • couple • au
10
Was a wonderful stay would highly recommended and definitely stay there again in the future
Pros:

Great location. Super friendly staff. The food was fantastic.

2026-02-22 • via Nuitee
D
Donnella • couple • nz
9
2026-02-22 • via Nuitee
P
Priscilla • family_with_children • au
9
2026-02-22 • via Nuitee
H
Hallett • family_with_children • au
8
2026-02-22 • via Nuitee
J
Jillian • couple • au
10
Worth a stay
Pros:

Surprisingly clean and modern for the price. Was able to get the room very dark which helped me sleep better, I woke at 7:30 thinking it was the middle of the night still. Very quiet. Secure.

Cons:

The place was packed because of a big concert which meant there wasn’t any parking left on the property so I had to park on the street. That being said, it wasn’t hard to find a spot.

2026-02-22 • via Nuitee