Potters Toowoomba Hotel

Hotels
8.8 (1522 reviews)
258 Margaret Street , Toowoomba , AU
+61 7 4670 9488

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Clean facilities
Cons:
Noise from other guests
Limited restaurant hours
Shower issues

Categories

Cleanliness
8.49
Many reviews mentioned cleanliness positively, but some highlighted noise and minor inconveniences.
Service
9.16
Staff were frequently noted as friendly and accommodating, providing excellent service.
Location
9.2
Repeatedly praised for its proximity to dining and shopping options.
Room Quality
8.65
Rooms were described as comfortable and well-sized, with some suggestions for improvement.
Amenities
8.38
Amenities like parking options were appreciated, but restaurant availability was an issue.
Value for Money
8.64
Guests felt they received good value relative to the amenities and cleanliness.
Food and Beverage
8.89
Food quality received praise, although some guests noted the restaurant hours were limited.
Overall Experience
8.96
General sentiment was favorable, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:03

Property Description

Luxurious Accommodation
Indulge in luxury at Potters Toowoomba Hotel with spacious rooms featuring king-sized beds, en suite bathrooms, and modern amenities including Smart TVs and kitchen facilities.

Gourmet Dining
Start your day with a delicious a la carte breakfast and savor delectable dishes at the on-site restaurant. Enjoy the convenience of room service available throughout the week.

Convenient Location
Explore Toowoomba with ease - located near Empire Theatre and the University of Southern Queensland. Benefit from complimentary parking and laundry facilities during your stay.

Book now for a lavish and convenient stay at Potters Toowoomba Hotel.

Important information:

Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 1522 reviews
Cleanliness: 8.49
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.96
S
Sue • couple • au
9
Very comfortable
Pros:

Amenities, quality and location

Cons:

Some additional crockery and cutlery would be nice

2026-10-24 • via Nuitee
P
Paula • couple • au
10
Perfect for a Short Stay
Pros:

Super clean and modern. Great location

2026-10-22 • via Nuitee
A
Allyson • couple • au
7
2026-10-20 • via Nuitee
D
donna • family_with_children • au
8
Short stay
Pros:

Great location. Large room and walk in shower. Good onsite parking.

Cons:

Stairs up to the rooms were a little steep and long.

2026-10-18 • via Nuitee
J
john • couple • au
6
Pros:

It was just ok. No restaurant or breakfast facilities.

2026-10-18 • via Nuitee
M
Michelle • couple • au
10
Pros:

Great location

Cons:

Clean and tidy Plenty of off street parking

2026-10-18 • via Nuitee
J
Jules • couple • au
10
Pros:

Clean modern and quiet

Cons:

Nothing

2026-10-18 • via Nuitee
H
Helana • couple • au
10
2026-10-18 • via Nuitee
D
Darren • couple • au
9
2026-10-18 • via Nuitee
A
Anne • couple • au
9
Convenient, comfortable and well-equipped
Pros:

Undercover parking

Cons:

Ironing board was broken and therefore wobbly

2026-10-14 • via Nuitee
L
Lynette • couple • au
9
comfortable and enjoyable. We have booked another stay.
Pros:

Room was large and comfortable, as was the bed. The TV was easily operated.

2026-10-12 • via Nuitee
R
Rebecca • solo_traveller • au
9
Pros:

Good location, spacious rooms, comfortable and clean

2026-10-11 • via Nuitee
A
Amanda • couple • au
7
2026-10-11 • via Nuitee
A
Angela • couple • nz
8
Suited our one night stay
Pros:

Clean, comfortable room, friendly welcome, off road parking, restaurant on site overall suited our one night stopover.

Cons:

Restricted restaurant dinner hours from 5pm, strongly advised to make a reservation or miss out. Our room was on lower level by restaurant entry where they make people stand and wait to be seated and staff stood near. Normally sleep through anything - it was very loud.
In Room 17 or 19….

2026-10-11 • via Nuitee
P
phil • couple • au
10
2026-10-11 • via Nuitee
M
Mieke • couple • au
10
2026-10-10 • via Nuitee
D
Daniel • solo_traveller • au
8
2026-10-08 • via Nuitee
L
Lia • family_with_children • au
10
A tranquil, spotlessly clean retreat in the heart of Toowoomba, combining quiet comfort with unbeata
Pros:

The hotel’s central position was perfect, just a two-minute walk from the Grand Central Shopping Centre and right in the heart of the CBD. It made exploring Toowoomba effortless, with plenty of retail and dining options right on our doorstep.

We found ample safe parking on-site, which was a huge convenience. While we heard it can get tight on busy Saturday nights, we had no issues finding a spot during our stay.

Despite being in the city center, the rooms were surprisingly quiet and tranquil, thanks to effective sound insulation. We slept wonderfully on the firm but supportive king-size beds. The rooms themselves were modern, spacious, and spotlessly clean, with large, immaculate bathrooms that felt very luxurious.

The staff were fantastic, exceptionally friendly, helpful, and obliging throughout our visit.

We appreciated the thoughtful amenities.

It felt like a versatile urban hub that catered perfectly to both relaxation and exploration.

2026-10-08 • via Nuitee
E
Elizabeth • couple • au
9
2026-10-08 • via Nuitee
S
Sophie • family_with_children • au
8
A very pleasant short overnight stay as we attended a wedding in the area.
Pros:

Very nice accommodation, spacious and pleasant, clean and had all the little extra niceties, such as coffee machines, biscuits, milk in the fridge.

Cons:

No view to speak of - the balconies overlook a car park.

2026-10-07 • via Nuitee