Neon Patong Hotel

Hotels
Independent
7.8 (100 reviews)
184/48-51 Pangmuang, Sai Kor Road, Patong, Phuket, 83150 , Patong , TH

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Central location
Helpful and accommodating staff
Rooftop pool
Cons:
Limited parking
Expensive breakfast
No spa services
Noise disturbances in some rooms
Issues with cleanliness and maintenance of rooms and amenities

Categories

Cleanliness
7.5
Some guests experienced issues with cleanliness, particularly in terms of bathroom maintenance and lack of replacement of amenities.
Service
7.9
Overall, the service was positively reviewed with guests appreciating the helpfulness and friendliness of the staff. Some complaints about noise disturbances and delayed response to issues were noted.
Location
8.8
The hotel received high praise for its central location near key attractions and amenities in Patong, enhancing the overall guest experience.
Room Quality
7.6
Guests generally found the rooms to be comfortable and spacious, but there were reports of maintenance issues such as stains on curtains and furniture.
Amenities
7.4
The provided amenities were satisfactory for most guests, with some highlighting the rooftop pool as a standout feature. However, concerns about the size of the workout room and lack of breakfast availability were raised.
Value for Money
7
Mixed reviews on the value for money, with some guests feeling that the rooms did not meet expectations, particularly in terms of cleanliness and facilities.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received by guests, but there were suggestions for improvement, such as more variety in food offerings.
Overall Experience
8.2
The majority of guests had a positive overall experience at the hotel, praising the location, staff friendliness, and comfortable rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-12 10:03

Property Description

Discover a vibrant escape at Neon Patong Hotel, perfectly situated in the heart of Patong, just moments away from shopping and the beach.

Unparalleled Amenities
Indulge in our outdoor pool and stay fit in our modern fitness center, ensuring every guest can unwind and recharge. Stay connected with complimentary Wi-Fi throughout the hotel, and enjoy the convenience of concierge services for all your needs.

Culinary Delights
Savor delectable Thai cuisine at our on-site restaurant or relax with in-room dining. Whether you're enjoying a cocktail at the poolside bar or unwinding at the lounge, our diverse culinary options are sure to please.

Comfort & Style
Retreat to one of our 83 uniquely designed guestrooms, featuring private balconies, plush pillowtop beds, and 32-inch LED televisions. Each room is equipped with modern conveniences including refrigerators and minibars, ensuring a comfy stay.

Book your memorable escape today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Payment

    Cash deposit required

  • General

    Private host property

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 7.5
Service: 7.9
Location: 8.8
Room Quality: 7.6
Amenities: 7.4
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8.2
E
eric partner
10
Pros:

my second stay at this hotel, great location, can walk to everything, clean and great staff

2025-03-31 via Nuitee
R
remy friends
10
Pros:

Le personnel est au petit soins avec vous l’emplacement est parfait toute à disposition

2024-08-28 via Nuitee
O
Olivier
10
Pros:

Très content de cet hôtel. Nous avons bien été accueilli. Ce qui est intéréssant, c'est la proximité du centre ville, hôtel situé à 2 pas de Junceylon.

2024-07-13 via Nuitee
I
Ivan
10
Pros:

Convenient location, nice clean room for the price

2024-05-13 via Nuitee
C
Cédric
10
good hotel
Pros:

Very well located hotel and friendly staff.
There is good swimming pool on the rooftop and all u need (laudry, bikes rental..)

2019-12-26 via Nuitee
J
José
10
Pros:

Très bien
Idéalement situé

2019-12-19 via Nuitee
V
Verified traveler partner
8
Pros:

sauberes hotel saubere pool gute lage freundliches personal

2019-11-21 via Nuitee
V
Verified traveler family
6
Pros:

The pool was nice and had a pretty good view. The room was so, so, nothing to brag about. Seemed as though the staff was always looking for way to charge us for something extra, which really didn’t put a good taste in my mouth. Also, it was like Mexico, where you can’t put the toilet paper down the toilet. On the upside, super central to everything.

2019-08-19 via Nuitee
A
Ann
10
Great location.
Pros:

Great location! Nice pool.

2019-07-15 via Nuitee
B
Björn
8
Centralt och bra
Pros:

Bra hotell. Det som var mindre bra var frukosten, annars var jag jättenöjd.

2019-07-06 via Nuitee
V
Verified traveler
2
Bad service, and money suckers.
Pros:

Rude staffs from day 1 to check out. 0 experience communications.

2019-05-11 via Nuitee
V
Verified traveler self
6
Pros:

Just a good location that’s all it’s in a good area and centre of everything makes things easier to move around

2019-05-06 via Nuitee
V
Verified traveler self
2
Pros:

From the beginning of my arrival to the hotel and my worst experience started which made my vacation is really bad. The check in experience was bad where the staff were not welcoming and not friendly at all. The room condition is not up to the mark where the bath tub water was yellowish and rusty, AC was not cold enough and when flushing the toilet you would smell the whole city sewage in the bathroom. On top of that there was not variety of the free breakfast and not good quality of food. After the first night I had to move to another hotel and kept my booking till the check out date since I have already lost my money by paying up front and the hassle to get refund. Came on the night of 12th of April to collect the remaining of my stuff which were personal items in the bathroom and when I went to get into the room, the key didn’t work so I went to the front desk to solve the key issue and found out that they checked in other people in my room based on their assumptions that I removed my stuff which means to them that I left where I didn’t checked out. That wasn’t professional at all. I don’t know how to explain the situation but that was the worst part of my vacation and had already ruined my short break in Thailand. They don’t deserve any single star rating. Two huge thumbs down. Not recommend at all.

2019-04-13 via Nuitee
V
Valentino friends
8
Pros:

Posizione ottima anche se un po’ nascosto, stanze grandi e pulite, ottima idea la piscina sul tetto.

2019-04-09 via Nuitee
V
Verified traveler family
8
Pros:

Very central location without actually being on a main road. Our rooms were spotless, the staff polite and friendly, and the lift always worked. Would stay again.

2019-03-27 via Nuitee
A
Antho family
10
Pros:

Hotel bien situé, personnel très accueillant et à l’ecoute.

2019-03-21 via Nuitee
M
Marinah partner
4
Pros:

Fairly clean rooms at reasonable prices. Accessible to many eateries and shops. Did not manage to sleep well due to the noise/blasting music from the guest next door. They should do something to the walls.

2019-03-14 via Nuitee
V
Verified traveler self
2
Pros:

This is one of worst hotel I stayed so far . Poor matainnance , worst service , very bad shower , worst internet . Totally this is not worth for 4 star hotel . I feel really bad with Orbitz giving this has 4 star hotel recommendation . Kindly remove this hotel from Orbitz . Very bad hotel experiance

2019-03-04 via Nuitee
V
Verified traveler
8
Location x 3
Pros:

Location is ideal if you are looking for excitement. Right next to Baan Saab market for fresh seafood and Bangla Road for nightlife. Not your place to stay if you want peace and quiet.

2019-02-20 via Nuitee
V
Verified traveler
8
Suosittelen!
Pros:

Hotelli sijaitsee hyvällä paikalla, lähellä kaikkea, mutta melu ei kuulu huoneisiin. Siisti ja melko uusi hotelli.

2019-02-18 via Nuitee