Hilton Garden Inn Medford

Hotels
Hilton Garden Inn
8.8 (481 reviews)
1000 Welcome Way , Medford , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
High food prices
Some furnishings worn

Categories

Cleanliness
8.53
Rooms are consistently clean but some areas appear worn.
Service
9.5
Exceptional service, especially from front desk staff.
Location
9.04
Great location, easily accessible and quiet.
Room Quality
8.49
Rooms are comfortable but some furnishings are worn.
Amenities
9.02
On-site bar and restaurant, but food prices are high.
Value for Money
8.98
Great value considering the price but breakfast is not included.
Food and Beverage
7.53
Breakfast options are good but not included, and some items are overpriced.
Overall Experience
9.3
Overall positive stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodations
Experience unparalleled comfort at Hilton Garden Inn Medford with our well-appointed rooms and suites, ensuring a restful stay for every guest.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk and a gift shop right at the property, making your stay hassle-free and fulfilling all your needs.

Exceptional Service
Our dedicated staff is committed to providing top-notch service, ensuring that your experience at Hilton Garden Inn Medford is nothing short of exceptional.

Book your stay now at Hilton Garden Inn Medford for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 481 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.04
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 9.3
R
Robert couple us
7
2026-05-21 via Nuitee
J
Joseph solo_traveller us
9
WAS ADEQUATE.
Pros:

NEW REMODEL

Cons:

CHEAP TOILET PAPER
PLASTIC CUPS, NOT REAL GLASSES OR CUPS
WAS TOLD WATER BOTTLES WERE FREE AND TO HELP MYSELF, ONLY TO BE CHARGED FOR THEM.!!!
NO BLACKOUT CURTAINS!!! LOTS OF MORNING LET IS LET IN.
STAFF INTERCHANGES SHAMPOO, SHOWER GEL AND HAND SOAP. THEY USE SAME PRODUCT.

2026-05-15 via Nuitee
B
Brad couple us
9
2026-05-05 via Nuitee
M
Marcia family_with_children us
10
Our stay was for a memorial service, so having such a beautiful stay with lovely staff was appreciated beyond words.
Pros:

Location. Dog friendly. Staff was exceptional. The maid service, front desk, servers, and wait staff were all accommodating, friendly, professional and truly went above and beyond.

Cons:

Guests that don’t pick up dog poop when the facility has bags and trash and everything at your disposal. This rudeness ruins it for responsible owners. We appreciate the hotel putting up with those one or two. Maybe cameras to fine those owners may help.

2026-05-05 via Nuitee
W
William couple us
10
We will be back in January
Pros:

Everything was above what we expected. Thank you!

Cons:

NOTHING

2026-05-02 via Nuitee
A
Ashley family_with_children us
10
2026-04-28 via Nuitee
M
Mariel couple us
10
Thank you for being so kind to us.
Pros:

Staff was friendly and accommodating. Laundry was affordable. Food was convenient.

Cons:

Pool was small and cold.

2026-04-27 via Nuitee
D
Debra solo_traveller us
10
2026-04-26 via Nuitee
B
Brandon couple us
6
Pros:

Nothing really

Cons:

It took us an hour after check in to get our room

2026-04-22 via Nuitee
H
Heather family_with_children us
9
2026-04-14 via Nuitee
J
Josef solo_traveller us
7
Good
2026-04-05 via Nuitee
K
Kimberly solo_traveller us
10
Seamless from start to finish
Pros:

Everyone was so nice and helpful. I got recommendations of restaurants- I was looking for sushi- and it was a good one. Very friendly staff. My room was perfect. It was nice and quiet. Checking in and checking out was seamless.

Cons:

No complaints

2026-04-03 via Nuitee
J
Jones couple us
2
We'll try something else next time we're in Medford.
Pros:

Location poor, with all the construction going on. We'd eaten there before, and would rather pay for better breakfast elsewhere.

Cons:

Our stay at Hilton in Sacramento was superior.

2026-03-29 via Nuitee
A
April solo_traveller us
6
Not too bad. Would have liked if DoorDash was allowed to drop off food at my door. Not sure if that’s a policy of yours
Pros:

Very clean and friendly staff

Cons:

Bed was really uncomfortable and AC smelled weird

2026-03-21 via Nuitee
P
Peter couple ca
10
Good stay
Pros:

Friendly reception

Cons:

Non

2026-03-20 via Nuitee
L
Laas solo_traveller us
9
Pros:

Clean, comfortable, good gym with a peleton bike. Value.

2026-03-17 via Nuitee
K
keith solo_traveller us
10
Excellent
Pros:

The staff was great from check in to check out. Room was clean, maintained and bed was excellent.

2026-03-17 via Nuitee
S
Shelby couple us
6
The room was pretty but I got little sleep
Pros:

Food was good but they put what seemed like an entire onion in my husband's salad. Other than that, the food was great

Cons:

The bathroom door fell off and my husband caught it. The bathroom doors are glass so if someone is in there, it lights up the whole room. The shower head is way too high and when I reached up to change the setting, it was caroded and instead of spinning, it almost screwed off of the wall. So I had to leave it on the uncomfortable jet setting. There was also a group of young people that were incredibly loud up and down the halls. Their caretakers didn't stop them but is would have appreciated the management saying something. They were loud and running around the lobby, so I know the staff knew. Our first stay was exceptional. I wish I could say that for the second stay. For the price, I expected a more relaxing experience.

2026-03-17 via Nuitee
J
Jeanna family_with_children us
5
2026-03-08 via Nuitee
R
Richard couple us
9
2026-03-03 via Nuitee