InterContinental - Los Angeles Downtown by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (2911 reviews)
900 Wilshire Boulevard , Los Angeles , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Cleanliness Issues
High Valet Fees

Categories

Cleanliness
8.31
There were complaints about the cleanliness of the rooms, specifically that they were not clean as expected.
Service
9.28
Many reviews praised the staff for being friendly and providing excellent service.
Location
9.32
The location was frequently mentioned as a strong point, especially its proximity to attractions.
Room Quality
8.77
Overall room quality was good, though some mentioned issues like leaks and noise.
Amenities
8.8
Amenities received mixed feedback, with some noting issues with the fridge and mini bar.
Value for Money
8.76
Although some mentioned high prices, the overall service and experience made it feel worthwhile.
Food and Beverage
8.81
Dining options and the quality of food were generally positively received, particularly at the Club.
Overall Experience
9.18
Despite some drawbacks, many enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:44

Property Description

Luxurious Amenities

InterContinental - Los Angeles Downtown offers a luxurious experience with an outdoor pool, on-site restaurant, and free WiFi throughout the property. The guest rooms are equipped with modern amenities like a TV, coffee machine, and complimentary toiletries. For added luxury, select rooms feature separate showers and bathtubs, as well as stunning views of Los Angeles.

Rooftop Bar with Spectacular Views

Indulge in a cocktail at Spire 73, the hotel's rooftop bar boasting the title of the tallest open-air bar in the Western Hemisphere. Enjoy panoramic views of Los Angeles while sipping on your favorite drink. Additionally, guests can dine at the property's on-site restaurants, Dekkadance and La Boucherie, offering a culinary experience with unparalleled views of the L.A. skyline.

Convenient Location

Located in the heart of Downtown Los Angeles, the hotel is within walking distance of Microsoft Theater and Staples Center. With Los Angeles International Airport just 18 km away, InterContinental - Los Angeles Downtown offers both luxury and convenience for your stay.

Book now for an unforgettable stay at InterContinental - Los Angeles Downtown.

Important information:

Please note that a credit card corresponding to the name on the booking is required at check-in.

An incidental deposit of USD 150 per night will be authorized on the guest's card upon check-in.

If you reserve a room with breakfast included,18% gratuity per breakfast is not included and will be the guest’s responsibility at checkout. Breakfast is served with a la carte menu with a maximum allowance of $44 per person. Breakfast is included only for the registered number of adults. Children's breakfast must be paid for separately by the guest.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Video

Guest Reviews

8.9
Based on 2911 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
B
Badr family_with_children us
8
2026-08-15 via Nuitee
S
Subbotina couple ru
8
Надоедало менять лифт, бассейн маленький для такой гостинице
Pros:

Сам отель супер

Cons:

Украли блузку у ребенка и даже не предложили никакую компенсацию

2026-08-15 via Nuitee
S
SATORU couple jp
8
2026-08-14 via Nuitee
S
SATORU couple jp
8
2026-08-14 via Nuitee
A
Austin solo_traveller us
1
Pros:

The location

Cons:

The front staff and concierge were very unhelpful and disrespectful.

2026-08-14 via Nuitee
G
Grahame couple gb
6
Nice if you have a good reason to be in the area...
Pros:

The size of the room was great and the views were really nice in all directions. The bathroom was pretty good... The bed was comfortable.

Cons:

Using several lifts up and down to reach your room was a pain and seemed to be a bit of a joke amongst other guests.

The streaming on the TV didn't work and the ability to order in room dinig was poor, as was the actual menu for vegetarians. We used Uber Eats instead.

The general area was rough, and we had repeated warnings from Uber drivers and others about places to avoid. I wish I'd chosen Santa Monica or similar instead of basing my trip here.

2026-08-13 via Nuitee
M
Moshe family_with_children il
9
יקר
Pros:

מקום חדש ויפה נקי , מתאים למי שעם אוטו ארוחת בוקר מעולה

Cons:

היה קרדיט של 25 דולר שלא אמרו עליו וחבל היה נחמד להשתמש בו

2026-08-13 via Nuitee
E
Enhui couple us
9
2026-08-11 via Nuitee
D
David family_with_children us
5
Dirty bathroom floors, food still in the refrigerator, lost my bags
Pros:

Clean and tall and quiet

Cons:

Awful staff

2026-08-11 via Nuitee
C
Charles couple us
10
We had an outstanding stay.
Pros:

Everything. Its location, decor and ambience.

Cons:

There’s nothing I disliked.

2026-08-11 via Nuitee
F
Francisco extended_group cl
10
Excelente hotel, ubicación muy cómoda para acceder a distintos sectores de LA
Pros:

Instalaciones y ubicación al lado del metro

2026-08-08 via Nuitee
Ербол family_with_children kz
1
2026-08-08 via Nuitee
B
Beatris couple us
10
2026-08-07 via Nuitee
A
Angel88Reviews Couples Dallas, Texas
8
Beautiful and modern rooms, weak dining options
Pros:

We've stayed here on two separate occasions. The hotel is new and rooms are beautiful and modern with amazing views of LA. Love the Byredo toiletries and liquid hand soap- can't believe more hotels don't have this. The rooms are little bit of a pain to get to because you need to take separate elevators.

We also added club lounge access, which was great for grabbing quick bottles of water and drinks. The breakfast is pretty solid, but other food was nothing special, like your typical banquet buffet food.

For food, they offered a solid but small-ish room service menu, which was nice to see as an industry trend has been winding down this service. Besides that, only dining options are either the bar with a small menu of pizzas and burgers or La Boucherie, the French steakhouse, which is a pretty fancy spot with solid, but not spectacular, food. I guess they figure most people would find food in downtown LA or Doordash. We would've dined more on-property if the main restaurant did not imply nicer dress.

Breakfast is at La Boucherie, which was amazing on the weekdays, but under-serviced and incredibly crowded on the weekends. Heads up you booked through Amex FHR, you get charged a service fee separately, I think it was $18 or so?

The hotel's entrance is a nook off the main street, which is very convenient for Ubers and cars.

2026-08-06 via Tripadvisor
M
maryellyng2024 Couples
10
A plus for Terrell at the Pool bar
Pros:

We arrived at 11:30 AM, and our room was not quite ready. We went to the pool bar where Terrell was bartending. He is excellent bartender, friendly, easy to talk to, and is a great representative for your brand.

2026-08-06 via Tripadvisor
G
Gao solo_traveller cn
4
Pros:

交通便利,早餐好吃

Cons:

行李说好送上来的结果两个多小时都没上来

2026-08-06 via Nuitee
A
Antoine family_with_children fr
10
Pros:

Séjour parfait, merci.

Cons:

Petit-déjeuner

2026-08-06 via Nuitee
S
Soriano family_with_children us
10
Simplesmente perfeita,Voltarei mais vezes!
Pros:

O atendimento dos funcionários,muito gentil o conforto e a segurança!

Cons:

Eu trabalho com limpeza,então alguns detalhes não passaram despercebidos por mim! Porém nada que atrapalhasse a estadia no hotel!

2026-08-03 via Nuitee
L
linaaT4339WO Family
10
Marvin at the Concierge
Pros:

From the moment we arrived, at the concierge “Marvin” made our trip so much better. Marvin went above and beyond to help us, always taking the time to understand what we were looking for and recommending places that perfectly matched our family.

Every restaurant, attraction, and suggestion he gave us turned out to be excellent. He even arranged restaurant reservations for us not only in Los Angeles, but also in San Diego, making everything seamless and stress-free.

What impressed us most was that he genuinely cared. His recommendations didn’t feel like standard tourist suggestions—they came from someone who truly wanted us to have the best possible experience. I’m confident that if we had asked him about any other city, he would have been just as knowledgeable and eager to help.

Mr. Marvin’s passion, kindness, and dedication are exceptional. He guides guests with all his heart, and it’s rare to meet someone so committed to making others’ trips memorable.

Thank you for making our family vacation so special. You are a true asset to the InterContinental, and we will always remember your outstanding hospitality.

2026-08-02 via Tripadvisor
H
HIROSHI couple jp
4
2026-08-02 via Nuitee