Holiday Inn Express & Suites - Jacksonville W - I295 and I10 by IHG

Hotels
•
Holiday Inn Express
10 (298 reviews)
1120 Suemac Road , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast selection
Cons:
Limited parking options
Issues with bedding comfort

Categories

Cleanliness
10
Overall sentiment is positive with mentions of clean rooms and well-maintained property.
Service
10
Staff received high praise for being friendly and helpful.
Location
10
Convenient location with good access, though limited dining options nearby.
Room Quality
10
Rooms are described as comfortable, but some issues with bedding were noted.
Amenities
10
Good breakfast selection and well-maintained facilities.
Value for Money
10
Generally perceived as good value considering service and cleanliness.
Food and Beverage
10
Breakfast options appreciated and mentioned positively.
Overall Experience
10
Repeated positive experiences with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:29

Property Description

Convenient Location
Located in the West Jacksonville district, Holiday Inn Express & Suites - Jacksonville W - I295 and I10 is close to major attractions like Cummer Museum of Art and Gardens and Prime F. Osborn III Convention Center. With easy access to Amtrak Station-JAX and Jacksonville International Airport, it's the perfect choice for travelers.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Relax by the outdoor swimming pool, work out in the fitness center, or soak up the sun on the terrace. The hotel also offers a 24-hour front desk, a shared lounge, and a business center for your convenience.

Nearby Attractions
Explore nearby attractions such as Museum of Science & History and Florida Theatre, just a short distance away from the hotel. Experience the best of Jacksonville during your stay at Holiday Inn Express & Suites - Jacksonville W - I295 and I10.

Important information:

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 298 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
krh6 • family_with_children • us
9
Pros:

Right off the interstate in a safe area. Breakfast was good and staff very friendly

2026-04-09 • via Nuitee
X
Xuemei • solo_traveller • us
10
2026-04-06 • via Nuitee
W
Wendy • couple • us
10
Staff was friendly and check in was fast.
Pros:

Staff was friendly and the room was very clean and cozy.

Cons:

I didn’t find any thing.

2026-04-06 • via Nuitee
G
Gay • family_with_children • us
10
2026-04-05 • via Nuitee
A
Anthony • family_with_children • us
10
2026-04-03 • via Nuitee
C
Carol • couple • us
8
2026-04-02 • via Nuitee
R
Robert • family_with_children • us
8
2026-04-02 • via Nuitee
C
Chantale • couple • ca
9
2026-03-30 • via Nuitee
E
elpres • family_with_children • us
7
Clean, but TV woes..
Pros:

It was clean, easy parking, friendly staff..

Cons:

The smart TV in the room wasn't very smart haha, it wouldn't allow any of the apps to work? So that was actually annoying. Regular TV fine, but it wasnt connecting the wifi to the TV only the cable connection.

2026-03-24 • via Nuitee
P
Patrice • couple • us
10
Pros:

The staff was very friendly.

2026-03-23 • via Nuitee
C
Cuba • solo_traveller • us
10
I love it and I’m booking this hotel in the summer again
Pros:

Safe location, clean room and friendly staff. Honest no complaints. Breakfast was good too!

2026-03-21 • via Nuitee
A
Asia • family_with_children • us
8
Pros:

The room/beds, the breakfast and the hospitality

Cons:

More adults activities

2026-03-16 • via Nuitee
T
TAKUMI • solo_traveller • jp
10
2026-03-14 • via Nuitee
J
JoAnn • couple • us
10
2026-03-11 • via Nuitee
K
Karen • family_with_children • us
10
2026-02-22 • via Nuitee
S
Sandra • family_with_children • us
10
2026-02-14 • via Nuitee
R
Rhonda • family_with_children • us
5
Pros:

I like the guy that took me in to the hotel. He was nice and her good customer service. But when I went in the room, there was like these little blue things on the sheet, like from somebody's sweatshirt or something. And in the bathroom, it was missing the adequate amount of shampoo conditioner wash. When I went in for breakfast. That's when I had the real problem. The food was cold. It didn't look anything nice and it was charged 1499 and you had people going up with bags filling up their bags with all the good fruit. I took a picture of my banana. It had black all over it. It was disgusting and it wasn't worth the money at all.

2026-02-11 • via Nuitee
D
Douglas • family_with_children • us
8
2026-01-29 • via Nuitee
R
Robert • family_with_children • us
8
2026-01-24 • via Nuitee
E
ELIXIYA • extended_group • us
4
2026-01-20 • via Nuitee