Holiday Inn Express & Suites - Rantoul by IHG

Hotels
•
Holiday Inn Express
8.1 (127 reviews)
946 Broadmeadow Road , Rantoul , US
+1 217-892-9100

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location (close to sports complex)
Easy access
Comfortable beds
Cons:
Building/rooms reported as dirty; pests present
Broken fixtures (AC, shower head, refrigerator)
Unhelpful staff / billing issues (double charge, no refund)
Loud rooms (interstate traffic) and nighttime housekeeping noise
Ice machines not working; general maintenance issues (holes, storm damage)

Categories

Cleanliness
7.5
Multiple reviews cite the building as very dirty, insects in rooms, poorly patched walls and storm damage — cleanliness is a notable concern, so rated below the overall target.
Service
8
Several guests reported unhelpful or inexperienced staff, billing issues and no manager follow-up; service is rated slightly below target given these recurring complaints.
Location
9.8
Consistently praised for proximity to a sports complex and easy access; location is a clear strength for this property.
Room Quality
7.7
Guests report broken A/C, shower heads, refrigerator doors, excessive noise from the interstate and housekeeping disruptions — room condition is below ideal, so rated under the target.
Amenities
7.9
Reports of non-working ice machines, broken refrigerator and noisy onsite laundry indicate amenities are weaker than expected, resulting in a modestly reduced score.
Value for Money
7.5
Multiple comments stating 'not worth the money', unexpected charges and being unable to use paid facilities (e.g., shower) reduce perceived value.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
8.3
Overall impressions are mixed: strong location and some positive notes (comfortable beds) contrast with cleanliness, service and room issues; net experience is slightly below excellent but supported by key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 20:26

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploring the Illinois region.

Modern Amenities and Comfortable Rooms
Experience comfort in every corner with air conditioning, flat-screen TV, and plush bedding in our guest rooms, ensuring a restful stay.

Convenient Business Facilities and Indoor Pool
Stay productive with our business center, then take a refreshing dip in the indoor pool or relax in the hot tub.

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites - Rantoul. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 127 reviews
Cleanliness: 7.5
Service: 8
Location: 9.8
Room Quality: 7.7
Amenities: 7.9
Value for Money: 7.5
Food and Beverage: 8.1
Overall Experience: 8.3
A
Amanda • family_with_children • us
4
It was average.
Pros:

Location was next to the sports area.

Cons:

Same breakfast everyday. The room had a strange odor.

2026-11-05 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

The room is outdated the tub looks disgusting and need to be re caulked . I will never stay in this hotel again

Cons:

Re caulk the shower

2026-11-03 • via Nuitee
J
justin • couple • us
10
2026-10-24 • via Nuitee
S
Samuel • family_with_children • us
10
2026-10-08 • via Nuitee
K
Kandis • couple • us
9
2026-08-13 • via Nuitee
G
Goodson • couple • us
2
I won’t be back
Pros:

Location

Cons:

Building was very dirty. Ac want working well.

2026-08-10 • via Nuitee
U
Uebbing • solo_traveller • us
3
Not worth the money
Pros:

Location

Cons:

The entire hotel from inside to outside was disgusting. Everywhere you looked something was broken.

2026-08-10 • via Nuitee
J
Jo • couple • us
4
Room ok but not being able to take a shower very bad
Pros:

Could get to easily

Cons:

The shower head was broken, I couldn’t use to take a shower, we were dirty n needed showers. Very very disappointed, we got in too late for someone to fix. I paid a lot for the room n couldn’t take a shower.

2026-08-09 • via Nuitee
J
Joe • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee
J
Joe • solo_traveller • us
10
Pros:

All

Cons:

None

2026-08-05 • via Nuitee
B
Brittany • solo_traveller • us
1
Not worth the close location
Pros:

Location is close to a sports complex

Cons:

Staff unknowledgeable and unhelpful at check in. Room was EXTREMELY loud all night with interstate traffic sounds, and housekeeping location of doing laundry most of the night.

2026-07-19 • via Nuitee
D
Dusty • couple • us
2
I was double charged and stil haven’t received refund. Was told manager would call me and they never reached out.no one
Pros:

Close to sports complex

Cons:

Was over charged, staff not helpful, Ice machines not working

2026-06-21 • via Nuitee
C
Charlotte • solo_traveller • us
5
Pros:

Comfortable beds.

Cons:

Refrigerator door broke. Cricket and spider in room. Holes in walls patched poorly. Pieces of building flew off during storm. Looked older than 8 years old.

2026-06-14 • via Nuitee
D
Dianna • couple • us
3
I feel like it gets worse every time I come back. Sad.
Pros:

Early check in.

Cons:

Room wasn’t fully clean, internet was not working (had to use my own hotspot), pool was not usable because it was so nasty, coffee thing was left in the dispenser, the lady refused us gravy at 8:21am. Said what’s there is what was there. Just not pleasant at all. Especially for the amount I pay to stay here and I’m a repeat customer.

2026-04-02 • via Nuitee
D
DiNovo • solo_traveller • us
10
2025-10-18 • via Nuitee
A
Amanda • extended_group • us
6
Leisure stay so kids could swim
Pros:

Close to interstate, room good size, good breakfast

Cons:

Bedding was stained and pool had very poor lighting and door stuck

2025-10-16 • via Nuitee
J
Jane
10
Pros:

Paris was incredibly kind professional and provided excellent service

2025-10-13 • via Nuitee
C
Courtney • extended_group • us
2
Cons:

We did not get the room we paid for, was told it was unavailable. The room we had was DIRTY. The room had dirty towels and the toilet was disgustingly dirty. Had to go down and it was not super easy getting a new room. Was told multiple times we don’t have what you booked available. Not worth the money.

2025-10-12 • via Nuitee
J
James • family
10
Pros:

The staff was wonderful so very helpful and the breakfast with cinnamon rolls was tasty

2025-10-09 • via Nuitee
L
Lee Ann • partner
8
Pros:

Great breakfast & very convenient off the highway! Nice pool. Property needs updates in general, though- several well worn/loved areas :)

2025-10-03 • via Nuitee