Imagine Marco

Hotels
8 (5172 reviews)
42-48 Balston Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
7.5
Multiple mentions of cleanliness issues including dirty tissues and unclean common areas.
Service
8.5
Staff described as helpful and friendly, though some service delays noted.
Location
9
Consistently praised for its proximity to attractions and ease of access.
Room Quality
7.5
Some rooms described as untidy, with specific concerns about mattresses and overall comfort.
Amenities
8
Good facilities mentioned but room for improvement, especially regarding gym access.
Value for Money
7.5
Some reviews noted high prices for the quality of the accommodation.
Food and Beverage
8
Not mentioned, but rated standard for this hotel tier.
Overall Experience
8
Generally positive experiences with specific issues noted that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Stylish Apartments with Stunning Views

Luxurious Accommodations: Imagine Marco offers modern one and two-bedroom apartments with panoramic city views. Each unit features a spacious seating and dining area, a fully equipped kitchen, and a private balcony.

Relaxation and Convenience: Guests can unwind in the lap pool, soak up the sun on the terrace, and take advantage of services like grocery delivery and 24-hour reception. Onsite parking ensures a hassle-free stay.

Prime Location: Situated in the heart of Melbourne, the property is within walking distance of iconic landmarks like Eureka Tower and Crown Casino. Explore the vibrant Southbank precinct just a stone's throw away.

Book your stay at Imagine Marco for a memorable Melbourne experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that there is credit card surcharge 1.75% for Visa & Mastercard and 3.95% for Amex & Diners.

Guests under the age of 18 can only check in with a parent or official guardian.

The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5172 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
D
Dylan • solo_traveller • gb
10
Pros:

Just everything, if I could have an apartment this would be exactly what I’d want

2026-02-14 • via Nuitee
D
Danielle • family_with_children • gb
10
2026-02-14 • via Nuitee
J
Julia • extended_group • gb
7
2026-02-14 • via Nuitee
A
Anna • extended_group • au
6
Great stay overall
Pros:

The view and pool

Cons:

We had no propper blinds & the junior appartments are weirdly small, also the parking situation is not the greatest very limited!! I got a fine of 100 for parking out the front even when we were paying for the ticket

2026-02-13 • via Nuitee
D
Dean • solo_traveller • au
5
2026-02-13 • via Nuitee
M
Mary • family_with_children • nz
7
Enjoyable but not desirably located
Pros:

Close to supermarket

Cons:

Located out of CBD so difficult to pop back to the apartment. Rubbish chute not working so had to take rubbish down in lift while occupied by other guests.

2026-02-12 • via Nuitee
P
Pierre • family_with_children • ca
10
Pros:

The apartment was very clean and we had all we needed to cook for 5 nights.

Cons:

None

2026-02-12 • via Nuitee
C
cassandra • couple • au
10
Pros:

truly comforting and clean

Cons:

the rubbish shoot didn’t work but it’s okay

2026-02-12 • via Nuitee
J
Johanna • couple • au
10
2026-02-12 • via Nuitee
A
An • couple • om
7
2026-02-12 • via Nuitee
L
Louise • couple • au
10
Had a lovely stay. Staff were amazing
2026-02-12 • via Nuitee
M
Michelle • couple • au
5
2026-02-11 • via Nuitee
A
Angel • family_with_children • au
10
It was plesant and relaxing for me and my family
Pros:

I love that there was a kitchen, a big enough shower and bathroom facilities and enough room for my toddler to enjoy herself

2026-02-11 • via Nuitee
K
Kelly • couple • nz
10
2026-02-11 • via Nuitee
P
paul • family_with_children • au
1
Pros:

Nothing , they ufused me entry stole my money

Cons:

Everything they are thieves that stole 180 dollars and fprced me to sleep on street

2026-02-11 • via Nuitee
J
Jesse Kell • family_with_children • au
8
Pros:

Staff were friendly. Kitchen appliances all in working order.
Big balcony. The view was great. Nice big soft towels. Bed was comfortable. Price for one night was reasonable and affordable

Cons:

Parking is only 3hrs outside. The bathroom sink has a huge crack in it.
Sharescreen the phone to the TV after following the instructions did not work. No outdoor furniture on the balcony.

2026-02-10 • via Nuitee
U
Ulfet • extended_group • au
10
Pros:

We loved it it was very clean which I loved ..the location was good close to everywhere we wanted to go.. the staff were very helpful thank u

Cons:

I liked everything about it.

2026-02-10 • via Nuitee
J
James • extended_group • ie
10
Most enjoyable trip to Melbourne greatly enhanced by our stay at the Imagine Marco Hotel
Pros:

Its central location was within walking distance of many city landmarks and public transport

Cons:

Not much really just the litter bins adjacent to the hotel were overflowing with litter in an otherwise exceptionally clean and tidy area

2026-02-10 • via Nuitee
I
I,Ting • extended_group • tw
10
非常喜歡這個房間設計，我睡得很舒服！
Pros:

風景美、環境舒適！有洗烘衣機很棒！

Cons:

無

2026-02-10 • via Nuitee
E
Elie • extended_group • au
8
Was good
Pros:

Nice view from room

Cons:

Issues connecting to tv

2026-02-09 • via Nuitee