Wazo Hôtel

This was the last hotel we stayed in before our flight home. It was way more comfortable and bigger than our first hotels, but then it's unfair to compare this with rural accommodations. The location is good, just beside the main drag in Marrakesh. They had a swimming pool but did not use it.

Our room. was fair-sized, with mini ref, good AC. shower, coffee maker, in-room safe, wifi, TV and complimentary liquid soap and shampoo. The breakfast buffet was average fare, mainly continental with a few locals inserted.

Booked with a group. Many had various problems, and several had their rooms switched to one more acceptable. Our room was tiny with twin beds, no coffee maker, no bottled water supplied (a first for us in Morocco), only one glass in the bathroom for two people. Dinner buffet was acceptable, but breakfast buffet was just plain weird - I had only coffee and baguette with preserves. Getting help from staff was mostly frustrating. I am not a fussy person, but this was simply the worst hotel experience we had in Morocco. In addition, the hotel is located several kilometres from the medina, so not convenient to anything.

Se

Hôtel très sympa, réceptionniste accueillant et bagagiste Sajid au top !
Literie à revoir mais le reste rien à dire !

Great stay. Helpfull staff, good breakfast.
The pools and poolsurroundings were perfect for relaxing. The room had all that was needed. 14-20min taxi ride to the city center. Always taxis waiting outside of the hotel.

The reception was open 24/7 which was great. The hotel was otherwise quiet with nice surroundings

The rooms are very small . Beds are only 100 cm jammed into small room. You could fall off the single bed while sleeping. The king size bed is just two single beds 100 cm each side be side . If beds moved you get a gap lol. Room are clean but bathrooms stink. I don't recommend this hotel

Simplement convenable. Le petit déj pas génial, des choses plus simples et de bonne qualité auraient été mieux. Le petit dej marocain, quasi absent, c'est dommage, les crêpes marocaines pas bonne. Il y a trop de clients de voyages organisés, donc à éviter, d'autant que l'hôtel est loin du centre. Les taxis devant à éviter si c'est que pour aller au centre, aller dans main avenue et vous aurait un taxi avec chrono et 10x moins cher. Le personnel d'accueil, cela dépend sur qui on tombe. Le gardien TOP, très poli, c'est agréable de recevoir un sourire, de même les portiers.

Good hotel, location was a bit out of the way, good pool and children’s play areas, clean and spacious room, decent breakfast options.

The only let down was the safe and bathroom fan did not work, they sent someone to fix it who couldn’t fix it so I didn’t bother with this any further.

Lastly the security on the gates was asking us when we are leaving and he asked me to “leave him something”.

I literally had enough money left for the taxi, when we left the hotel with our cases, he followed me to the taxi asking if I was “going to leave him something” this make it very awkward.

This was the hotel our tour company used before and after a Moroccan tour - looks like many others do the same so didn't notice many long stayers. Probably explains a lot! Rooms OK but the food is not - little change day to day and mostly barely luke warm. Hotel is in the middle of no where and no local shops. There's a good booze shop 40 min walk marrakech direction or a Carrefour abot 45 mins the other way. Taxis outside if you want to get anywhere or use InDrive (27 D from Carrefour for 2). Peacocks/hens out back can be noisy 😀

Very bad experience starting from the check-in, obliging me to pay, rather than giving me the opportunity to pay during the check out. Front office team non professional and represents very bad the tourism in Marrakech.
No taste in the breakfast, very bad Moroccan tea (cold)

C’est le pire hôtel que j’ai jamais vu photo ressemble pas au site personnel mal poli est surtout la fille de la réception aucun respect et esprit professionnel sans parler de saleté hôtel à déconseiller

Huge hotel, big rooms, nice pool

I want to write a fair and honest review about this place as I think it deserves a better rating than it has.

We visited in march (husband and I) with my parents later joining us for my 40th birthday.

Check in was a bit slow as they had a party of people checking in as part of an organised race. We got to our room finally to find that someone else was already using the room - this was quickly rectified and we were allocated another room overlooking the pool.

The room itself is absolutely fine, perfectly clean and the bed was really comfortable that we both slept really well. There’s no English tv channels - not the end of the world.

Food - the buffet is pretty basic. We ate there for breakfast and dinner but the breakfast was the equivalent to £6 ish so can’t complain. Pastries, eggs, bread, fruit, lots of grilled tomato and cheese. It’s nothing spectacular but you wont go hungry. The buffet dinner was similar and rushed. But then they have a lot of organised tour / parties there to cater to.

There is however what’s described as an “a la carte” restaurant over the road at the apartments which you can also use. It’s fairly small but the food was really good! Tagines, Moroccan tapas, pizza, pasta and nice service. Alcohol is expensive at the hotel but it is in most places which is to be expected.

The pool area is nice and clean although too cold to use the pool. There is also another pool over the road at the apartments which is bigger and has a play area for children.

Location isn’t great. There isn’t much around and it is on a very busy main road. Taxis congregate outside and it’s very loud at night if you leave the doors open. There is a little shop opposite selling snacks and drinks.

The receptionist Adil was really helpful and showed us some of the tours available. He arranged for us to have a driver to take us in to Marrakech which is about a 20 minute drive. Our driver Majid made our holiday. He picked us up and took us wherever we wanted to go and picked us up when we were ready to go back to the hotel. It was more expensive than a taxi but we travelled in comfort with a built in tour guide. The roads here are crazy, we felt much safer than in a normal taxi.

The only issue we had was with towels. Our towels were collected by the maids (who were very nice) but when I went for a shower late in the PM to get ready to go out for my birthday they hadn’t been replaced. We asked the lady on reception 3 times for some towels and it took 50 mins for us to get any - when they arrived they were warm like they’d come out the drier. Got the impression they were limited on towels and I wasn’t able to wash my hair as I didn’t have time.

We loved watching the stalks in their nest in the nearby telegraph pole, lots of cats around who looked like they were taken care of (maybe by the pet shop opposite) and there’s also a tortoise hiding down the bottom end of the building.

Other than towel gate, we enjoyed our stay. The staff were friendly including the young barman. Everywhere was clean. For the price we paid we can’t complain and had a great time in Marrakech using this as a base. We read the reviews before travelling so didn’t have high expectations so was pleasantly surprised. If you plan on visiting and spending all of your time in the hotel and expecting 5 stars, I probably wouldn’t recommend it.

Relaxing

We tried to check in a little early but could not so we came back 15 minutes after check-in time and the rooms were still not ready. Had to wait another 20 minutes to end up with the last rooms in a gigantic hallway with a view of an empty field.
The hotel was fine for a one-night stay but again not a 4-star hotel by our standards.

Bills it’s self as a 4* hotel, rooms are in dire need of a make over, no robes, slippers or water in the room. More like a 2* or at the very best a 3*. No tea or coffee making facilities either. Breakfast was very bland, no flair at all, the only thing going for it was that it was cheap, however I would have paid double if it was better. I will definitely not grace this place with my presence again

Accueil peu chaleureux. Dommage car les chambres sont propres et comfortables.

My flights were very very late and I was happy to see that they had someone at reception 24 hours. The room was nice, but someone had left the balcony door open so it was very cold and there were some bugs flying around inside. Room was everything I expected it to be. I was happy that they had toiletries and the breakfast was good.

Les chambres mériteraient un peu d’amour par rapport aux photos, le wifi était pourrit, le personnels lui étaient super.

As someone who works for Tripadvisor, I can confidently say that this 4-star hotel easily delivers a 5-star experience! From start to finish, our stay was nothing short of phenomenal. The staff went above and beyond to make us feel welcome and well cared for. A special shoutout to the incredible management team and reception staff—Amine, Norah, Ashraf—along with Adil, Soheil, and the hardworking cleaning team, who ensured our rooms were spotless every single day.

The facilities here are outstanding! The gym, pool, and spa were absolute highlights, and the spa in particular was a perfect 10/10 experience. We also have to commend the restaurant team for their exceptional service and delicious breakfasts that set the tone for our day.

Even when I had the unfortunate mishap of breaking my toe outside the hotel, the first aid staff were quick, professional, and so kind—true lifesavers! From the security team to the porters, everyone was friendly, attentive, and made us feel right at home.

This was my fifth stay here, and it keeps getting better. I brought my friends along this time for their first visit, and they were blown away. The hotel’s amazing location, impeccable service, and warm atmosphere have made us all eager to return.

If you're considering staying here, don’t hesitate—this place is a gem! Highly, highly recommended! It's perfect for families. I can't wait to come back!