Fenway Hotel, Autograph Collection

Location, cleanliness, friendly staff, comfortable bed.

Breakfast - terrible, location- average

The history of the hotel was cool

Terrible Experience at Fenway Hotel, Autograph Collection – Avoid This Place!
1/5 Stars – Absolutely Disgraceful Service
I stayed at the Fenway Hotel in Dunedin, Florida, expecting a decent boutique experience from a Marriott Autograph Collection property. What a massive disappointment! The absolute low point came on checkout day when we went down to the on-site restaurant, HEW Parlor & Chophouse, at 9:30 AM for breakfast – a perfectly reasonable time since they serve it until at least 1-2 PM on weekends.
We were bluntly told there were no tables available because they had reservations for two large groups, and since we hadn’t made a prior reservation, tough luck! Are you kidding me? We’re paying guests at the hotel, checking out that morning, and you prioritize external groups over your own residents? No apology, no effort to accommodate us, no alternative suggestions – just a flat-out rejection. We had to scramble and leave hungry, ruining our departure.
This is not how you treat hotel guests, especially in a supposed upscale property. It feels like they care more about booking big parties for revenue than providing basic amenities to people actually staying there. Unacceptable, rude, and utterly unprofessional. If you’re staying here, don’t count on using the restaurant without begging for a reservation in advance – even for something as simple as breakfast.
The rest of the stay was mediocre at best, but this breakfast fiasco sealed it: I will never return and strongly advise others to skip the Fenway Hotel. There are plenty of better options in Dunedin that actually value their guests. Save your money and your sanity!

The staff in general were friendly, professional and really provided a good customer experience. The food was excellent and we ate most meals there. The room decor was furnished beautifully. It was our first time visiting the Fenway and it was overall a great experience and we will return.

We had an agent meeting at the hotel and had our agents stay anywhere from 2-4 nights while other activities were happening. They thoroughly enjoyed watching the sunset from the roof and the food we had for breakfast and lunch at our conference was fantastic. Some also ate at the steakhouse on property and said the atmosphere and food was excellent.

Many of our agents brought their families to enjoy the Dunedin/Clearwater area during the trip and they were so happy it was easy to get around to the beach areas.

They were easily able to walk to downtown Dunedin where there are shops and restaurants to choose from and the location is just adjacent to Clearwater Beach. It is a unique boutique hotel and absolutely worth staying at a very reasonable price!!

As frequent visitors to the Clearwater/Tampa area (I would consider myself an expert on all the hotels in the greater Tampa, Clearwater, St Pete, and surrounding areas), my sisters and I were looking for a place for a girls weekend for a birthday ‘staycation’ with my mom who lives locally. For this trip we were trying to avoid the Clearwater Beach area but wanted to be near the water with ships and restaurants but more low key- so decided to try something new and we were pleasantly surprised. The Fenway was a great fit!
We were a little nervous reading the reviews for the Fenway - they seem so mixed -and after visiting, I can understand why. This property will be a hit or miss depending on what your expectation is and what the purpose of your trip is.
The good - a charming property with interesting history. Lots of nooks and crannies. Cool vibe. Dunedin is a beautiful little low key waterfront town filled character and with shops and restaurants that are actually quality and not overly touristy. Definitely a place you could stay for awhile. This hotel is right across the street from the water so is a great location to take a stroll along the water and just a short walk or ride into the town of Dunedin. The rooftop bar - WOW- gorgeous views of the water and the sunset. It is under construction right now, but as soon as that is done, it will be spectacular, but even now with the construction going on, it offers beautiful views. They bang the cymbals at sunset every evening. Just lovely. the architecture and history of the hotel is interesting and makes it feel cozy. The night we arrived there was a saxophone player playing live music in the lobby and a lively bar scene. I think popular with local residents and visitors alike. Out on the lawn there was a man who had various telescopes set up for “star bar” where you could look up at the stars in the moon. LOVED that. A very welcoming atmosphere. The room was small, but clean and updated and fit us perfectly. We had breakfast at the hotel twice and it was excellent, especially the beignets. The staff were very friendly, professional, helpful, and welcoming wherever we went on property.

The not so good: OK Fenway, you have the potential – such potential – for an overall excellent choice for the area. The only area that needs significant upgrades to be a true Florida destination is the pool area. And it wouldn’t be difficult. The towels were old the size of washcloths, the chairs, old, dirty, the pool is tiny, but you can’t help that with the footprint of the area (and I’ve seen many pool areas that are small that are also very beautiful and aesthetic). This one left a lot to be desired (and there was a children’s birthday party going on the far end of the pool while we were there. pretty much took over the pool). Here’s your assignment Fenway - you 100% need to upgrade this area – offer bar service. It’s only a few steps away inside and that would be easy. Buy new towels buy new chairs, cushions, umbrellas and add landscape/lights out there -literally do anything that will make it more aesthetic and match the rest of the hotel. Honestly, it could be done in a weekend. If you do that, this location will be a 10/10 complete package for a low-key relaxed getaway in a great location. I’d probably recommend this hotel mostly for couples, a need a girls, weekends, adult trips – or if you just homebase to explore the rest of the area. But the pool area holds me back from recommending it for a family or special occasion trip unless you’re just looking for a homebase. Again, I can’t stress enough the impact that a pool area upgrade would have on this lovely, historic property. Do NOT stay here if you a great poolside experience. This would not be the place for that at this point. (it almost seems a crime to have such a mismatch and lack of cared for pool on a property like this- such potential out there wow.)

So overall, we loved the property and we thought it was a hidden gem that had great potential to be our regular spot. Nice job to the staff!!! You don’t always find good service in the general Tampa Clearwater area, but I have to give the staff here praise for really surprising us with their top-notch service. We look forward to returning.

Beautiful hotel convenient to Downtown Dunedin. The staff was welcoming and helpful. We enjoyed the rooftop bar (even though it was under construction) and appreciated the friendly valet staff for their promptness. Great stay, we hope to visit again!

We enjoyed our stay

Location

I live locally and visited for the first time as part of a high school homecoming celebration. I had high expectations for the property but came away disappointed. The lobby is underwhelming and the floors are actually buckling up. The roof top lounge is a disaster with no seating and under construction. The lobby bar is horrible and doesn’t reflect the period of the hotel. The front desk is off to the side and the property actually has toys for sale in the lobby. It looks like a convenience store. The food provided for the homecoming was average at best and not worth the price. This place should be renovated in a way to reflects the period and is more upscale. Not an autograph property for sure.

Friendly, highly accommodating staff. Honest, accountable. I had forgotten a very valuable item in the room, and the staff had turned it in to Lost and Found!

The coffee pot did not always work and the sliding glass door in the bathroom was not easy to slide. The cleaning person was most helpful

Great place, been here several times, always nice.

Staff was wonderful

Quirky and cool.