Royal Ushaka

Hotels
6.2 (938 reviews)
52 Folkestone Road , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 938 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
T
Thobeka • solo_traveller • za
5
Pros:

Pool

Cons:

Steps

2026-03-19 • via Nuitee
M
Mabija • couple • za
7
It’s was fine and worth the money
Pros:

The rooms are clean

Cons:

There’s no enough plugs in the room

2026-03-19 • via Nuitee
T
Thami • family_with_children • za
10
2026-03-18 • via Nuitee
Z
Zibusiso • solo_traveller • za
6
2026-03-17 • via Nuitee
T
TG • solo_traveller • za
2
2026-03-17 • via Nuitee
A
Azande • family_with_children • za
8
Pros:

The staff was friendly and the place was clean

Cons:

They sold alcohol even though it was expensive.

2026-03-16 • via Nuitee
L
Lindelwa • couple • za
4
Disappointing.
Pros:

Nothing

Cons:

No water
No towels
No helpful staff

2026-03-16 • via Nuitee
M
Mokgadi • family_with_children • za
10
Home away from home
Pros:

My son liked the place, and the staff were very friendly and made his stay feel at home.

Cons:

Nothing was mentioned

2026-03-15 • via Nuitee
A
anthony • couple • za
9
Pros:

CLEAN

Cons:

NOTHING

2026-03-12 • via Nuitee
N
Nomfundo • couple • za
1
Pros:

Its in quiet place

2026-03-11 • via Nuitee
M
Mduduzi • family_with_children • za
3
Pros:

The place is peacefull, no noise nd the pool is quiet clean.

Cons:

I left the house in the morning and i came back found the bed the same way as it was in the morning and the room dirty.

2026-03-05 • via Nuitee
N
Nkululeko • family_with_children • za
10
2026-03-03 • via Nuitee
S
Sibongile • couple • za
3
2026-03-01 • via Nuitee
X
Xolisile • family_with_children • za
6
...
Pros:

Friendly lady at the reception, cleanliness

Cons:

Aircon wasn't working. Toilet pipe was leaking every time when we flash and the water will be all over the floor. Sicela nisi'cleanele iron it sticky isishisela izinto masi'ayina

2026-03-01 • via Nuitee
T
Thami • couple • za
6
2026-03-01 • via Nuitee
B
Barker • family_with_children • za
6
Pros:

Clean

Cons:

Location

2026-02-25 • via Nuitee
L
Lungisani • couple • za
10
2026-02-22 • via Nuitee
M
Mathokoza • solo_traveller • za
7
Pros:

The room was clean from reception up the stairs

Cons:

Upgrade from open view to dstv with more channels options. Was a lady busy now again shouting on the passage calling my neighbour. Several times she will come to that room shouting.

2026-02-12 • via Nuitee
A
Amanda • couple • za
4
Pros:

The fact that it was quiet not nosey
Its clean.

Cons:

The fact that we couldn't sit n relax outside the bedroom within the house premises , there were certain areas that were off limits.
At night there was no water til the next morning that we were leaving and they had no alitinative whatsoever , all we got was 5ltr water bottle that i still don't understand was it for us to wipe ourselves or wash

2026-02-11 • via Nuitee
D
Duncan • family_with_children • za
5
2026-02-11 • via Nuitee