Royal Ushaka

Hotels
6.2 (1111 reviews)
52 Folkestone Road , Durban , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

6.2
Based on 1111 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
J
Jeremiah • solo_traveller • za
10
Beautiful stay
Pros:

The location was peaceful and beautiful
The room was comfy and clean
The service was absolutely astonishing
I would definitely book again and recommend this hotal to my friends and family

Cons:

The air-conditioner wouldn't turn on
And when it came time to have a bath I had to run the water to get to the right temperature

2026-08-08 • via Nuitee
J
Junya • couple • us
10
2026-08-07 • via Nuitee
T
Terisha • couple • za
7
Pros:

Comfortable and clean

Cons:

Needs more towels and refills on teas/coffees

2026-08-07 • via Nuitee
N
Noxolo • family_with_children • za
3
2026-08-06 • via Nuitee
S
Singh • solo_traveller • za
7
Pros:

I really enjoyed the comfortability and coziness of the place. Perfect for a lay over while traveling

Cons:

There isn't hot water , the water is just warm. For the times I have been there I wasnt able to have a hot shower but I guess maybe it has a cut of in the geyser system

2026-08-06 • via Nuitee
N
Nomfundo • couple • za
3
Pros:

The receptionist was nice

Cons:

The water was cold the towels were not there the aircon was not working so bad experience for me

2026-08-05 • via Nuitee
T
Thandolwenkosi • couple • za
1
2026-08-04 • via Nuitee
N
Nonhlanhla • couple • za
7
2026-08-02 • via Nuitee
M
miya • family_with_children • za
9
Pros:

Staff attitude

Cons:

None

2026-07-25 • via Nuitee
S
Siyabonga • couple • za
3
2026-07-24 • via Nuitee
M
Mbongi • couple • za
6
2026-07-23 • via Nuitee
J
John • solo_traveller • za
8
Pros:

safety and the place

Cons:

staff

2026-07-23 • via Nuitee
N
Nompumelelo Precious • couple • za
8
2026-07-22 • via Nuitee
T
Thuthula • couple • za
1
never again will , it really disappointed me
Pros:

i didn’t like anything i was just disappointed i didn’t even sleep i checked out before the normal time

Cons:

everything

2026-07-20 • via Nuitee
M
Mthembu • solo_traveller • za
4
2026-07-19 • via Nuitee
M
Mbambo Radebe • solo_traveller • za
10
2026-07-18 • via Nuitee
C
Christo • solo_traveller • za
1
Pros:

Nothing

Cons:

Everything the photos they advertise of the place how it looks is not what it is

2026-07-18 • via Nuitee
K
Khethelo • extended_group • za
9
Everything was fine , I really enyoyed myself at Royal although I wanted to swim little but due to
Pros:

The whole thing

Cons:

The smell on the wardrobe

2026-07-17 • via Nuitee
N
Ntokozo Mxolisi • solo_traveller • za
1
The place was very untidy, dirty and the bedding was also dirty. On top of that we were provided with torned bedding wit
Pros:

Nothing.

Cons:

Nothing.

2026-07-17 • via Nuitee
C
Colleen • solo_traveller • za
7
2026-07-16 • via Nuitee