Royal Ushaka

Hotels
6.2 (928 reviews)
52 Folkestone Road , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 928 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
M
Mathokoza • solo_traveller • za
7
Pros:

The room was clean from reception up the stairs

Cons:

Upgrade from open view to dstv with more channels options. Was a lady busy now again shouting on the passage calling my neighbour. Several times she will come to that room shouting.

2026-02-12 • via Nuitee
D
Duncan • family_with_children • za
5
2026-02-11 • via Nuitee
A
Amanda • couple • za
4
Pros:

The fact that it was quiet not nosey
Its clean.

Cons:

The fact that we couldn't sit n relax outside the bedroom within the house premises , there were certain areas that were off limits.
At night there was no water til the next morning that we were leaving and they had no alitinative whatsoever , all we got was 5ltr water bottle that i still don't understand was it for us to wipe ourselves or wash

2026-02-11 • via Nuitee
S
Sduduzo • couple • za
10
Nice
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
L
Lethukuthula • solo_traveller • za
9
2026-01-29 • via Nuitee
T
Terisha • solo_traveller • za
8
2026-01-24 • via Nuitee
T
Terisha • couple • za
7
2026-01-24 • via Nuitee
N
Ndlovu • family_with_children • za
4
Cons:

Reception lady needs to learn to speak properly with guests in future regardless of their race

2026-01-24 • via Nuitee
N
Nxumalo • family_with_children • za
5
2026-01-23 • via Nuitee
N
Nxumalo • family_with_children • za
2
2026-01-23 • via Nuitee
Z
Zuziwe Faith • solo_traveller • za
10
The stay was good and I felt relaxed
Pros:

Services

Cons:

Furniture was old and dirty! Sofas

2026-01-23 • via Nuitee
S
Simangele • couple • za
4
Pros:

Nothing

Cons:

Noise at night

2026-01-22 • via Nuitee
S
Sibusiso • couple • za
4
2026-01-22 • via Nuitee
M
Masoka • couple • za
5
Cons:

Clean

2026-01-20 • via Nuitee
N
Ngcobo • couple • za
10
2026-01-20 • via Nuitee
W
Wendy • couple • za
8
2026-01-20 • via Nuitee
N
Ntokozo • couple • za
10
2026-01-20 • via Nuitee
A
Alungile • extended_group • za
8
2026-01-19 • via Nuitee
M
Mthandeni • couple • za
1
Not pleasant and will never visit again and not recommend it to anyone.
Pros:

Clean

Cons:

Upon requesting an extra blanket, the manager told us to go back to booking,com for that.
No towells;
No extra blanket

2026-01-19 • via Nuitee
L
Lehlohonolo Donycatty • family_with_children • za
7
Marvellous
Pros:

The facility was beautiful,clean, friendly environment and its not at town but it's more better than others in town.

Cons:

Having to use water in the toilet for kettle and also I wish the hotel could get a generator that is effective and flexible that when electricity goes out life isn't paused.Its a bit far from most things in Durban as a guest.

2026-01-19 • via Nuitee