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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Secured parking
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
City Views and Family-Friendly Atmosphere
Enjoy stunning city views and a family-friendly atmosphere at Punto Madero Hotel & Plaza. The hotel boasts comfortable family rooms and a children's playground, making it the perfect choice for travelers with kids.
Convenient Amenities
Relax and unwind with convenient amenities such as a terrace to soak in the views, a 24-hour front desk for all your needs, and free WiFi throughout the property. Stay connected and make the most of your stay with these thoughtful additions.
Comfortable Rooms with Modern Features
Experience comfort in every corner with air-conditioned rooms, a cozy seating area, and a flat-screen TV with cable channels. Each room also includes a safety deposit box, a private bathroom with a shower, and a wardrobe for your convenience.
Book your stay at Punto Madero Hotel & Plaza for a memorable and relaxing experience.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an available extra bed.
People 16 years old and over stay for MXN 200 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location and price
All blankets had hairs and there was a weird smell coming out the bathroom extractor
La ubicación muy buena...y en si el hotel muy bonito!!!
Que después del evento llegamos al hotel y estaba cerrado..esperamos que nos abrieran
Las instalaciones son hermosas
muy agusto y turistico, lo recomiendo, !
Clean rooms, very good location
They advertise to have parking, but it’s street parking (very safe though). The rooms are all towards a small shopping center, which is weird and can get loud - when we were there all shops and restaurants were closed. No option of breakfast. No common space at all.
Very elegant and clean
Notbing
Nice and clean room,excellent service and professional personal,thank you 😀
The property it is beautiful, all around, so clean in the center of town
Nothing
Nice location
The room does not have chairs or trash cans.
Location was great, and the room was comfortable.
Hard to find parking at first, but in the end the staff was very helpful.
the rooms are new, customer service was great, location is great, walking distance from the plaza. in front of the hotel you can buy local food.
very clean and spacious
n/a
Location. Close to historical places and shopping
Construction noise on the roof above our room.
It looked nice
It's not very peaceful
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