Thong's Inn Hotel Kualanamu

Hotels
8.1 (721 reviews)
Jl. Pasar V Kebun Kelapa, Kualanamu. Kecamatan Beringin Lubuk Pakam - Deli Serdang , Medan , id
+62 812-1211-1081

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Nice pool
Cons:
Unclean rooms
Slow food service
No hot water

Categories

Cleanliness
7.23
Several reviews mention unclean showers and a generally below standard cleanliness level.
Service
8.7
Many reviews highlight friendly staff and good service despite some slow food service.
Location
9.24
Close proximity to the airport and convenience of free transport to airport noted positively.
Room Quality
7.69
Some reports of thin walls and unclean rooms affect the score, but overall average comfort.
Amenities
8.22
Amenities like the pool and free shuttle service are frequently praised.
Value for Money
8.18
Mixed feedback regarding prices, but some rooms considered good value for the services provided.
Food and Beverage
7.23
Food service was slow and breakfast offerings were considered lacking by multiple guests.
Overall Experience
8.3
Overall experience is viewed positively despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Convenient Location
Located just 6 km from Kualanamu International Airport, Thong's Inn Hotel Kualanamu offers a hassle-free stay with free airport transfers for guests.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, private bathroom, and some units even feature a cozy seating area, terrace, or balcony for relaxation.

Great Amenities
Guests can enjoy complimentary WiFi, on-site restaurant, and free private parking during their stay. The 24-hour front desk ensures that all needs are met promptly.

Experience convenience and comfort at Thong's Inn Hotel Kualanamu. Book now for a memorable stay!

Important information:

Conveniently located near Kualanamu International Airport (KNO), Thong's Inn is the perfect transit hotel for both business travelers and tourists. Whether you're here for a quick layover or a longer stay, we provide a relaxing and comfortable experience with a variety of amenities to make your journey seamless.

Enjoy complimentary Wi-Fi throughout the hotel, take a dip in our refreshing swimming pool, let the kids have fun at our playground, or unwind with a drink at our cozy café.

Our Hotel provide Airport Shuttle Transfer to the Kualanamu International Airport, which is 15 minutes away from the airport. Whether for pick-up or sending you off to the Airport, we'll be gladly to fulfill your request! Additional charge will be required for the shuttle.

With spacious rooms, friendly service, and a prime location just minutes from the airport, Thong's Inn is your ultimate choice for comfort, convenience, and great value.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 721 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.3
T
tiziana • couple • it
8
2026-08-28 • via Nuitee
G
Genand Riondet • couple • fr
6
2026-08-28 • via Nuitee
F
federica • couple • it
8
Ok, prima di un volo
Pros:

Pulito e acqua calda e navetta per l’aeroporto a poco prezzo

Cons:

C’era musica dal vivo, hanno smesso alle 10.30 di sera. Quindi abbastanza presto però noi avevamo un volo la mattina molto presto, come molti vista la posizione

2026-08-28 • via Nuitee
J
Jaap • family_with_children • nl
9
prima laatste stop voor terugreis
2026-08-24 • via Nuitee
J
Jaap • family_with_children • nl
8
mooie korte break voor de terugreis
Pros:

behulpzaamheid personeel

Cons:

Gasten mogen roken in het restaurant maar dat is wel gebruikelijk in Indonesie

2026-08-24 • via Nuitee
I
Ina • extended_group • fr
7
Solution très correcte et fonctionnelle à côté de l’aéroport
Pros:

Hôtel pas trop loin de l’aéroport
L’hôtel peut arranger une prise en charge en provenance ou à destination de l’aéroport
Personnel très disponible

Cons:

Le petit déjeuner était correct

2026-08-23 • via Nuitee
K
Klervi • solo_traveller • fr
8
2026-08-23 • via Nuitee
M
Marco Seypelt • extended_group • de
9
2026-08-21 • via Nuitee
G
Gabriel • couple • se
7
2026-08-20 • via Nuitee
M
Maria • family_with_children • es
7
Buena opción si necesitas alojarte cerca del aeropuerto
Pros:

El personal muy atento y la piscina se agradece mucho

Cons:

En la habitación olía mucho a humedad y la cena fue sin más

2026-08-19 • via Nuitee
F
Floriane • solo_traveller • ch
8
2026-08-16 • via Nuitee
M
Melissa • couple • nl
2
Geen nachtrust gehad en koude douche.
Pros:

De locatie

Cons:

Veel geluidsoverlast en koude douche

2026-08-16 • via Nuitee
I
isabelle • solo_traveller • fr
5
Pros:

Proximité de l'aéroport excellente pour prendre l'avion très tôt le matin.
Hôtel étrange mais on apprécie la piscine !

2026-08-16 • via Nuitee
F
Fabia • solo_traveller • it
7
Soggiorno piacevole per una notte. Comodo per l ‘aeroporto La colazione non era a buffet quella mattina, si poteva scegl
Pros:

Posizione ottima per l aeroporto. Servizio shuttle non gratuito (50k) super puntuale

Cons:

Lenzuola con qualche macchia. Colazione scarsa.

2026-08-15 • via Nuitee
M
Mirte • couple • nl
8
2026-08-13 • via Nuitee
G
Giacomo • solo_traveller • it
6
If you don’t need to be close to the airport this is not really the place to stay
Pros:

Proximity to the airport

Cons:

Too far from Medan

2026-08-13 • via Nuitee
J
Jean-Noël • solo_traveller • fr
6
Pros:

Emplacement très pratique pour la veille d'un départ.
Personnel sympathique et très réactif.

Cons:

Nourriture décevante.

2026-08-13 • via Nuitee
F
Fabrice • solo_traveller • fr
9
2026-08-12 • via Nuitee
D
Demet • couple • nl
9
2026-08-11 • via Nuitee
L
Luis • couple • es
10
Pros:

Excelente 100% recomendado! La piscina de categoria!

2026-08-10 • via Nuitee