Thong's Inn Hotel Kualanamu

Hotels
8.1 (619 reviews)
Jl. Pasar V Kebun Kelapa, Kualanamu. Kecamatan Beringin Lubuk Pakam - Deli Serdang , Medan , id

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Nice pool
Cons:
Unclean rooms
Slow food service
No hot water

Categories

Cleanliness
7.23
Several reviews mention unclean showers and a generally below standard cleanliness level.
Service
8.7
Many reviews highlight friendly staff and good service despite some slow food service.
Location
9.24
Close proximity to the airport and convenience of free transport to airport noted positively.
Room Quality
7.69
Some reports of thin walls and unclean rooms affect the score, but overall average comfort.
Amenities
8.22
Amenities like the pool and free shuttle service are frequently praised.
Value for Money
8.18
Mixed feedback regarding prices, but some rooms considered good value for the services provided.
Food and Beverage
7.23
Food service was slow and breakfast offerings were considered lacking by multiple guests.
Overall Experience
8.3
Overall experience is viewed positively despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Convenient Location
Located just 6 km from Kualanamu International Airport, Thong's Inn Hotel Kualanamu offers a hassle-free stay with free airport transfers for guests.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, private bathroom, and some units even feature a cozy seating area, terrace, or balcony for relaxation.

Great Amenities
Guests can enjoy complimentary WiFi, on-site restaurant, and free private parking during their stay. The 24-hour front desk ensures that all needs are met promptly.

Experience convenience and comfort at Thong's Inn Hotel Kualanamu. Book now for a memorable stay!

Important information:

Conveniently located near Kualanamu International Airport (KNO), Thong's Inn is the perfect transit hotel for both business travelers and tourists. Whether you're here for a quick layover or a longer stay, we provide a relaxing and comfortable experience with a variety of amenities to make your journey seamless.

Enjoy complimentary Wi-Fi throughout the hotel, take a dip in our refreshing swimming pool, let the kids have fun at our playground, or unwind with a drink at our cozy café.

Our Hotel provide Airport Shuttle Transfer to the Kualanamu International Airport, which is 15 minutes away from the airport. Whether for pick-up or sending you off to the Airport, we'll be gladly to fulfill your request! Additional charge will be required for the shuttle.

With spacious rooms, friendly service, and a prime location just minutes from the airport, Thong's Inn is your ultimate choice for comfort, convenience, and great value.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 619 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.3
H
Hans-Joachim • solo_traveller • de
9
2026-03-14 • via Nuitee
S
susan • couple • gb
9
Pros:

Near airport. Transfer available( small charge now). Lovely outdoor space. Swimming pool. Really comfy room and bed. Very helpful and friendly staff.
Restaurant food was good. There’s a buffet breakfast that looked good too, although didn’t have as short of time.
Would use again for transiting Medan Airport.

2026-03-11 • via Nuitee
J
Jiunn Shyong • couple • my
2
Not coming back at all.
Pros:

A run down hotel , i don’t see any guest during my stay , it is more look liked an abandoned hotel , not a good choice to stay.

Cons:

Scary

2026-03-09 • via Nuitee
G
Goh • family_with_children • my
10
2026-03-08 • via Nuitee
K
Körner • family_with_children • id
7
2026-03-07 • via Nuitee
B
Britt • couple • nl
10
Goed verblijf bij het vliegveld.
Pros:

- Goede service en airport shuttle goed geregeld.
- Schone en nette kamer met warme douche, goede wifi en airconditioning.
- Fijn zwembad met stoelen en ligbedden.
- Restaurant op het terrein met prima eten.

2026-03-07 • via Nuitee
M
Maya • extended_group • de
10
2026-03-04 • via Nuitee
M
Maya • extended_group • de
10
2026-03-04 • via Nuitee
B
Ben • extended_group • gb
10
Pros:

Good facilites

Cons:

Alvin is the most exceptional young man, he went above and beyond!

2026-03-03 • via Nuitee
C
Chico • family_with_children • nl
9
Pros:

Dichtbij het vliegveld, groot zwembad, ruime kamers, lekkere douche. We sliepen hier maar 1 nachtje maar had ook wel 2 willen blijven

2026-03-02 • via Nuitee
T
Tereza • couple • cz
8
V jednom z pokojů nesla klimatizace, hned vyměnili pokoj,
Pros:

Krásný bazén, dobré jídlo, když jsme si chtěli dát kokos, dokonce nám ho odsekli z palmy přímo u baru
Blízko letište

Cons:

Koupelna moc blizko posteli.
V centru města, jako žena jsem radeji nevyšla z resortu.

2026-03-01 • via Nuitee
K
Kozera • couple • pl
10
2026-02-27 • via Nuitee
T
Theresa • couple • de
8
2026-02-25 • via Nuitee
M
Marius • couple • de
10
Great stay for a night before flying out… we wished even to has a few hours more to check out the pool.
Pros:

The night receptionist was very kind and competent. Im sorry, that I got a little stressed in the morning about the shuttle… You did a very good job!

2026-02-24 • via Nuitee
L
lisa • family_with_children • gb
10
Pros:

Amazing pool and cute little bungalows nice grounds perfect for night before airport

Cons:

Nothing to complain about

2026-02-22 • via Nuitee
D
Doug • couple • us
10
Pros:

The staff, the breakfast, the airport shuttle, the amazing staff. And excellent rooms

2026-02-14 • via Nuitee
B
Barak • family_with_children • id
7
Cukup nyaman
Pros:

Makanan cukup baik namun TIDAK istimewa.
Wifi sering terputus waktu Sy meeting zOom

Cons:

Parkir yg tidak ada kanopi, terlalu panas di area bandara

2026-02-14 • via Nuitee
T
Thomas • solo_traveller • kz
9
2026-02-14 • via Nuitee
S
Stefan • couple • de
7
Pros:

Gutes Hotel, wenn man am nächsten Morgen zum Flughafen von Medan muss.

2026-02-13 • via Nuitee
L
Le Guelte • family_with_children • fr
6
Pros:

La piscine, la proximité de l'aéroport, le jardin, le staff et les bungalow sont sympa. .

Cons:

Évacuation chasse d'eau compliqué, la clim avait une odeur vraiment forte de poussière ou autre on a du dormir sans l'utiliser (il serait bien de les nettoyer ou réviser). Nous avions réservé le petit déjeuner sur booking en supplément mais ce n'est pas un buffet comme indiqué. 80000 par personne pour du riz quelques fruits et un thé c'est trop cher, ils nous ont fait payer le jus d'orange en supplément😂. Le restaurant de l'hôtel n'est pas fameux mais tarifs ok. Ne pas se fier aux anciens commentaires sur la navette aéroport, c'est désormais payant à 50000 ( tarif à peu près similaire sur grab). Bref hôtel ok mais quelques points à améliorer.

2026-02-12 • via Nuitee