Numa Bay Exclusive Hotel - Ultra All Inclusive

Nous avons passé un très bon séjour dans cet hôtel. Les parties communes sont impeccablement propres, les piscines (adultes et enfants) sont grandes, très bien entretenues, et agréables. Le personnel est aux petits soins, bien organisé et toujours disponible, ce qui rend l’expérience très agréable. La nourriture est excellente, variée et servie en grande quantité. Les animations sont de qualité et les animateurs font un travail formidable, toujours avec le sourire et une belle énergie.
La chambre était jolie, le lit confortable, ce qui est un vrai plus pour se reposer. Petit bémol cependant concernant le ménage dans la chambre, qui était un peu superficiel. Il fallait également demander au personnel pour obtenir du gel douche, du café ou du thé, ce qui est dommage dans un hôtel de ce standing.

Dans l’ensemble, un excellent séjour avec quelques petits points à améliorer côté entretien des chambres. Merci à toute l’équipe !

Great food and facilities!

We stayed here in October and absolutely loved it. It is a large, spacious, modern hotel, staff are very welcoming and friendly, guest reservation department with Diana,Renata and Dean are very proactive in making your stay as comfortable as possible. The restaurants and the extensive variations of the menus were excellent, there was good alternatives for healthy eating too.
The bars have a large selection of International beers / spirits / cocktails on hand, all the bar staff although very busy were very friendly.
Room was spacious and very clean, are made every day with fresh linen, our maid was excellent, most days she would surprise us by making a swan / elephant with petals.
Overall we were very pleased with everything, so much so we have rebooked to go back on the opening day in April 26.

Super asukoht. Mega lahe ja aktiivne animatisoon! Ükski päev ei hakanud igav. Furkan ja Leo tegid lahedaid mänge jne. Ala peal palju tegevusi. Teenindus kiire ja hea. Söögid väga maitsvad ja valikut oli palju. Hinna ja kvaliteedi suhe paigas.

Sleek, modern, and beautifully run. Great food, a perfect private bay, and stylish rooms with loads of space. Everything feels considered — from the pool layout to the evening entertainment. A hotel that punches well above its price point.

Rohelus. Teenindus oli soe ning sõbralik. Tegevust jagus nii suurtele kui ka väikestele külastajatele. Kuna rand asub sopis, polnud seal suuri laineid. Oktooberfest, wow, mida show ja programm, kõik selleks et muuta meie reis meeldejäävamaks! Ja kindlasti see reis seda oli! Peatuksime seal rõümuga pärast remonti.

Great staff ,food hit and miss , Dean at guest relations was chatty and very friendly, dean did book us in to Joe's grill thank you even that there was only us 2 and 2 others Full NO , wouldn't go back in there dissapointing. Victor who served in the bar was fantastic and very friendly, food better at the beach places . We will be back again.

This is an honest review of Numa Bay Hotel Alanya. Firstly the negatives. Jet2 are keen to stress that this is a 4-star+ resort with an all-inclusive+ package included in the deal. This is definitely not an all inclusive plus. The branded drinks all-inclusive plus aspect of the experience was very poor, with really poor quality cocktails that were often ready-made with pre-mixed ingredients and some ingredients that were incorrect. For example, my wife ordered the gin and tonic, and she was served gin with ginger ale, which is very unusual. Only the lobby bar was serving branded drinks, and this had to be specially requested. For example, I asked for a Baileys drink, only to be served a really cheap alternative initially. On requesting the branded version, they got it from the cupboard at the back of the bar area. Whisky drinkers were well-catered for with branded whiskies, but there was only one house white wine and red wine, which were poor quality, and “champagne” was a cheap Prosecco. Although drinkable, it didn't feel special at all. This was a big let down for us as we really enjoy sampling various cocktails on the menu when doing all inclusive holidays. The only other real negative about the hotel was the layout of the hotel area, which was a narrow slither of land where everything felt quite compact and didn't give you a spacious feel and an exclusive feel that you’d expect from the description. Neighbouring hotels were very close by next to the perimeter of Numa Bay Hotel, and you could often hear the entertainment and the music from those venues as well. We often enjoy a coastal walk when on holidays in a beachfront location. Unfortunately, this wasn't an option as there was no walkway along the coast - there was no coastal path at all. The hotel itself is also located near various shopping malls offering fake goods like handbags, clothing and shoes. This can be deemed a positive for some people, but the area was quite run-down with not much else on offer.
Now moving on to the positives. Numa Bay offers really nice buffet food with plenty of choice. There were themed nights. They were also themed days with an Oktoberfest day, which had various foods and drinks and a huge buffet-style outdoor selection. It was really cool, and the family enjoyed. There's daily fresh flatbread on offer, as well as freshly made waffles and chicken kebabs also on offer daily in one of the smaller bar areas. There were some slides that the kids enjoyed regularly, and although the water temperature of the pools was slightly on the cold side, I must say that the sea was quite warm and a comfortable temperature with a small jetty within the bay acting as a nice entry and exit into the sea to relax during the day. We decided to pay for an additional à la carte at the Steak House, which was really good quality food. My wife really enjoyed the ribeye steak which were proper cuts of meat, and the service was good as well. General service was really good with a good understanding of English, although they are catering for mainly Russian holiday makers, there were no communication issues. We have had this before at other Turkish resorts. We were kindly upgraded to a full sea-view room, which was supposedly a family room. Although the camp beds given were on the small side for our 7 and 11 year-olds, nevertheless, they slept quite comfortably. There were also some nice touches in the room with rose petals and towels laid out on the bed, and also some macarons and soft drinks supplied in the fridge. There was always a nice atmosphere around the hotel which made you feel comfortable and safe. We took a bus to Alanya to see the castle and the shopping area in Alanya. We used the local bus, which was an experience as this was full and we were standing due to the overcrowding. It felt slightly dangerous. This was obviously a cheap traveling option and was quite enjoyable for the kids. The bus stop to Alanya is located near the overpass near the main road. This was a little bit difficult to find, but once we located it, was no problem, and the bus service was efficient. We used Get Your Guide to book a half-day trip for a family hammam Turkish baths experience, where we had a Turkish massage and treatments. This was really enjoyable, although they were quite pushy to upgrade to a gold package. The increased package included a full hour massage for the adults.The children enjoyed the jacuzzi and fish pedicure and the total cost was about £110 for the whole family for this experience, which included the massages for the adults. I would highly recommend this experience. Transfers and airport experience through Jet2 were on time and very efficient. The transfer time of two hours to the airport is slightly on the long side but due to the vastness of the resorts and distances from the airport, I think this is fairly standard. In conclusion, we had a fantastic time at Numa Bay Hotel. The price of the package holiday was extremely reasonable and we would give the whole experience a solid 8 out of 10.

Really enjoyable and amazing. The hotel is very nice but especially the biggest credit is hotels staff. İt make you feelling proud, we saw on the last day what all chiefs make for staff and guests it was amazing. Cookers Alper, Ayhan proffesional in their deal. Guestrelation Diana, Renata and Anita help every time with everything .

From bar Merve, kerem and ali thanks for service see you

We came first time but really like this hotel. The only thing territory could be bigger but we learned that they extanding next year and we already want to come again.

Reception Yakup, Saba Hattin and esat and rana are really helpful

Girls Diana and Renata the hotel is really lucky to have such credit as you

İ came here with my friends and really it Was enjoyable. Room is modern and clean . All staff is very helpful and friendly. Food is very delicious , chiefs Alper and Ayhan really big respect fot it. From Bar Alican, Erhan, Merve, Kerem ,Ali umut every time smiley and make Good services.

Guestrelation girls Diana and Renata helped us with ala carte and every time checked our stay Was comfortable.

Also reception team Rana, Yakup, Esat helped us with room issues

Will come definitely

we came here with friends for 5 days. Bur we really like this place. end of the season but all staff is hardworking and keep doing good. Especially from Bar Erhan, Ali, Kerem, Merve you are amazing guys.

also I would like to mention guestrelation girls Renata and Diana there is nothing impossible for them . Food is tasty and territory is very suitable for families

I spend time only for 5 days in Numa bay exclusive hotel but it’s was amazing experience all staff was good but Diana was perfect and professional at guest relations side. Thank you so much for great hospitality. We will come again 😍

First time in this hotel. Very nice hotel and service. Staff very helpful, good is very nice and animation is good. Guest relation girls Renata and Diana are the best, every time helping with everything

First time in Numa bay. We came here with all family, service was good. Territory is very comfortable for families with children. Food is very delicious and staff is very friendly. Thanks for it to Ayhan, Alper. Service manager Mustafa Comak is also very friendly and helpful . Diana and Renata from guestrelation every time sorted everything, if you have any requests or questions you can every time come to these girls . They are amazing . Will come back