Hotel Boutique Casa Garay

Hotels
7.8 (288 reviews)
Miguel Cabrera 110, Centro , Oaxaca City , mx

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality
Unhelpful service at check-in

Categories

Cleanliness
7.16
Multiple mentions of dirty showers and poorly cleaned utensils.
Service
8.13
Although some guests found staff unhelpful, there were positives regarding friendly interactions.
Location
9.17
Consistently praised as excellent for accessing local attractions.
Room Quality
7.62
Rooms were described as nice but had issues such as noise and shower problems.
Amenities
7.65
Basic amenities mentioned, with some complaints about breakfast quality.
Value for Money
7.11
Many reviews cited poor value compared to price.
Food and Beverage
7.16
Breakfast quality and timing were criticized.
Overall Experience
8.43
Mixed feelings, overall decent but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:50

Property Description

Luxury Hotel in the Heart of Oaxaca City

Exquisite Dining Experience: Indulge in delicious meals at our on-site restaurant, perfect for satisfying your taste buds after a day of exploring the city.

Comfortable and Stylish Accommodations: Relax in our well-appointed rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and plush bedding for a restful night's sleep.

Convenient Location: Situated just minutes away from popular attractions like Monte Alban and Oaxaca Cathedral, Hotel Boutique Casa Garay offers easy access to the best of Oaxaca City.

Experience luxury and comfort at Hotel Boutique Casa Garay. Book now for an unforgettable stay in Oaxaca City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 288 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 8.43
M
Mariella • family_with_children • it
8
2026-04-13 • via Nuitee
L
Luigi • family_with_children • it
8
Pros:

L'albergo è ricavato da una casa coloniale ed è molto bello. La posizione è ottima rispetto al centro.

Cons:

Parcheggio a pagamento e lontano dall'hotel, colazione molto limitata.

2026-04-11 • via Nuitee
A
Alberto • solo_traveller • mx
8
2026-04-09 • via Nuitee
M
Maude • couple • ca
8
Pros:

Excellent emplacement! Hôtel vintage à proximité de tout! Je recommande fortement!

2026-03-29 • via Nuitee
V
Valentina • solo_traveller • mx
9
2026-03-28 • via Nuitee
G
Gian Luca • couple • it
9
2026-03-25 • via Nuitee
H
Huerta • couple • mx
5
Pros:

La ubicación y las camarera muy amable

Cons:

El personal de recepción no es amable ni brinda bien la información

2026-03-19 • via Nuitee
M
Michał • couple • pl
8
2026-03-13 • via Nuitee
V
Victoria • solo_traveller • es
1
Pros:

Nada

Cons:

Todo. Mejor busquen otro hotel.

2026-03-13 • via Nuitee
P
Peña Mtz. • couple • mx
2
No lo recomiendo.
Pros:

La ubicación

Cons:

Lo único que puedo rescatar del hotel es que tiene muy buena ubicación; a unos pasos está el mercado benito juárez y a una calle el 20 de noviembre. La ubicación está muy bien. En cuanto al servicio deja mucho que desear. Primero que nada, la habitación que nos tocó está a lado de la cocina, entonces era incómodo escuchar las voces del personal a las 7:00 am. Segundo; la cama está muy dura, nada que ver la habitación que reservé por medio de booking a la que nos asignaron, la cabecera rechina demasiado, el baño está muy chico. Tercero; el servicio, en ningún momento nos ofrecieron algún servicio de tours, el servicio de limpieza pésimo parece que medio barren y trapean, se notó que no lavaban el baño, no sacudieron las mesas, las toallas no las cambiaron, cuando solicitamos cambio de toallas tardaron demasiado en ir a entregárnosla. Cuarto; la comida, una vez desayunamos ahí, éramos la única mesa (solo dos personas) tardaron en atendernos y en llevarnos la comida, el café lo entregaron chorreado, las quesadillas de flor de calabaza estaba fría pareció que sólo vaciaron la flor a la quesadilla y ya (sin haberla guisado antes). Quinto; la red wifi es pésima, al menos en la habitación que nos asignaron casi no agarraba (ninguna de las opciones de internet) y cuando agarraba era lento, al igual que la red de telefonía no agarraba, tenía que salir del hotel para poder hacer llamadas.
Nunca nos informaron que a cierta hora de la noche cerraban la puerta de la entrada.
En general, no recomiendo hospedarse aquí, lo único rescatable es la ubicación, para futuros viajes prefiero pagar más por un mejor hotel donde den un mejor servcio y trato al cliente. Las fotos de las habitaciones que hay en booking nada que ver a la habitación en físico, cuentan con bastante oportunidad de mejora.

2026-03-10 • via Nuitee
K
Ken • couple • ca
7
If the bed had been softer I would not have any complaints.
Pros:

Location was excellent. Staff were very helpful. Breakfast was good. Room was very nice

Cons:

The bed was very hard, I didn’t sleep the first night but they added an extra mattress pad for night two but it still was very uncomfortable.

2026-03-07 • via Nuitee
S
sandra • couple • ca
9
Would definitely stay again.
Pros:

The hotel is amazing! Bed was comfortable and very quiet! Loved the furniture and up stairs patio.

Cons:

Just our shower was a bit wonky. Sprayed everywhere 🤷‍♀️

2026-03-07 • via Nuitee
M
Mahalia • extended_group • ca
7
Great location in a character building. Expect some noise.
Pros:

Great, unbeatable location, friendly staff and the housekeeping lady was fantastic. Vintage decoration.

Cons:

Very noisy. Being and old character building, a lot of humming noise etc. that made it hard to sleep. The beds were hard.

2026-03-06 • via Nuitee
A
Ayala • couple • us
1
Pros:

The town

Cons:

The stuff behind the desk

2026-03-06 • via Nuitee
C
CLAYTON • couple • us
10
2026-02-26 • via Nuitee
T
Teresa • solo_traveller • cl
7
Relajo
Pros:

Las instalaciones están realmente cuidadas y están hermosas onda colonial, tiene arte muy bello dentro.

Cons:

No tenía comida ni variedad de bebidas para vender y el desayuno abría a las 8am y yo me iba a las 6am, todos los hoteles donde he ido abren antes su comedor o te dan algo para llevar, este ninguna de las 2. Pedía un taxi y yo esperando y tuve que bajar para que me dijeran que no consiguieron y que salga por mi cuenta.

2026-02-25 • via Nuitee
J
Jens • solo_traveller • de
8
Gut
Pros:

Sehr gute Lage

Cons:

War laut

2026-02-23 • via Nuitee
O
Oscar • couple • mx
9
Pros:

La ubicación

Cons:

Señal de Wifi

2026-02-14 • via Nuitee
X
Xavier • couple • be
8
Pros:

Bien situé, personnel très agréable

Cons:

Pas de fenêtre donnant sur l'extérieur!

2026-02-11 • via Nuitee
G
Garay • couple • ar
10
Pros:

Todo!

Cons:

El.ruido que hacia la cama

2026-01-20 • via Nuitee