Amari Johor Bahru

Hotels
•
Amari
8.4 (3992 reviews)
No. 82C, Jalan Trus , Johor Bahru , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Variety of food
Cons:
Toilet maintenance issues
Value for money concerns in lounge food

Categories

Cleanliness
8.09
The room was clean, but issues with toilet maintenance were reported.
Service
9.06
Staff were very friendly, helpful, and attentive to needs.
Location
8.6
Conveniently located near CIQ with good access to amenities.
Room Quality
8.05
Rooms were comfortable, but some maintenance issues were mentioned.
Amenities
8.48
Standard amenities for this hotel tier, with room for improvement.
Value for Money
7.84
Lounge food choices were considered not value for money.
Food and Beverage
8.59
Good variety and quality of food, particularly buffet breakfast.
Overall Experience
8.46
Overall a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:59

Property Description

Luxurious Accommodation
The elegant guest rooms and suites at Amari Johor Bahru offer free WiFi and stylish decor, ensuring a comfortable stay for guests.

Fantastic Facilities
With amenities such as an outdoor swimming pool, fitness centre, and spa, guests can relax and unwind during their stay at the hotel.

Delicious Dining Options
From a buffet breakfast at Amaya Food Gallery to drinks and snacks at Amaya Cafe and Dip Bar, guests can enjoy a variety of dining choices without leaving the property.

To book your stay at Amari Johor Bahru and experience luxury in the heart of the city, visit our website today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Secured covered on-site self-parking is available to all registered hotel guests at RM12 per car, per night. Guests are required to validate the parking ticket at the lobby before exiting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8.4
Based on 3992 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.48
Value for Money: 7.84
Food and Beverage: 8.59
Overall Experience: 8.46
N
Noorshazlia • solo_traveller • my
10
2026-06-27 • via Nuitee
M
Michael • solo_traveller • sg
10
Always happy to go there. Always friendly and accommodating. Very prime spot for a bit of shopping.
Pros:

Early checkin, friendly staff, very clean. Great buffet breakfast.

2026-06-26 • via Nuitee
C
Chua • couple • sg
10
I enjoy my stay.
Pros:

Breakfast was good.

Cons:

Reception for check in, has only 2 counters. Took some time for check in during peak hours.

2026-06-24 • via Nuitee
V
Vasmeet • solo_traveller • sg
8
Pros:

amaya food experience - variety

However no hot chocolate, milo options for children or those who wish to have warm non caffeine drinks

Cons:

Construction, renovations going on all around this area. City Square mall which is a nearby mall is going through full upgrading/shutdown.

Noise level of vehicles and motorists honking ramming engines at night lasts a few hours even though we were at 18th floor

Booking.com reservation not recognized for ONYX points/rewards

2026-06-24 • via Nuitee
P
Priya • couple • my
10
Excellent
Pros:

The room was clean .All the staff was so friendly

2026-06-23 • via Nuitee
A
Achdiat Taufik • solo_traveller • my
7
2026-06-22 • via Nuitee
R
RITIKA • couple • in
9
Relaxing... Excellent Service... Bliss...
Pros:

Room was nice big and spacious. Breakfast spread was excellent with a wide array of different foods from various parts of the world.
Staff at Front Desk and at the breakfast place was very courteous. Had an issue with the wi fi on my computer, which was instantly sorted by the IT guy who was so helpful.
Location was good as it was close to the JB Sentral Station and the Johor Checkpoint- was super convenient for us coming from Singapore. Also, it is located in the close vicinity/ walking distance of Malls/ Night Bazar/ Pubs etc.

Cons:

While the Hotel was located in the heart of the activity in JB, the access to the place because of construction around the area was a little difficult. However, once construction in area is sorted this won't really be an issue.

2026-06-22 • via Nuitee
C
C. K. • extended_group • sg
8
2026-06-22 • via Nuitee
S
Susanty • extended_group • sg
6
2026-06-22 • via Nuitee
K
Kum Chew • family_with_children • sg
10
Awesome! Met all our needs and more! 👍👍
Pros:

First time trying out this hotel just opposite City Square Mall. My family has rated the stay 5 out of 5. Room was spacious and nicely furnished. Water pressure was great. The 18th floor view was nice. We enjoyed playing pool and table soccer at the games room (at Level 6). The gym had enough equipment and was spacious. Hotel buffet breakfast had a wide spread and the food quality was good. Staff service in the hotel was great. Last but not least, there are many nice restaurants below (such as Haidilao) and nearby. And of course, shops too. Will stay here again in future
👍👍

Cons:

Nil

2026-06-21 • via Nuitee
L
Lydia • solo_traveller • sg
8
Pros:

Comfortable and clean. Good buffet breakfast

2026-06-20 • via Nuitee
N
Noorshazlia • solo_traveller • my
10
2026-06-19 • via Nuitee
H
Hanafi • solo_traveller • sg
9
2026-06-19 • via Nuitee
L
Luke • couple • au
6
Pros:

The staff was very prompt to address our concern. We received a written letter acknowledging our concern and a small gift for our feedback

Cons:

The breakfast buffet bread and pastries are all stale and not freshly prepared. There is no salt n pepper on table as expected of a 5 star hotel

2026-06-18 • via Nuitee
J
Jit • couple • sg
6
2026-06-18 • via Nuitee
U
Ummi Hamizah • couple • my
10
2026-06-17 • via Nuitee
S
Suganthi • solo_traveller • my
7
It was an excellent short trip with all facilities within a stone's throw
Pros:

The beds were exceptionally comfortable

Cons:

Guests failing to adhere to the hotel's policies in place

2026-06-16 • via Nuitee
N
NORHAYATI BTE ABDUL WAHAB • solo_traveller • sg
8
Pros:

Location

2026-06-16 • via Nuitee
I
Ibrahim • solo_traveller • sg
8
2026-06-16 • via Nuitee
H
Hidiyah • solo_traveller • au
3
Pros:

Location & Airconditioning

Cons:

Staff were unefficient, uninterested and not very helpful. Lots of staff on arrival floor, but have no idea or info when asked in Malay or English.

Check in is at 3pm did not receive a room until 5pm.

Room was not cleaned and bagged rubbish (from my bin) was left on my bed, on the 2/5 days I requested a clean.

Bathroom is also full of mould.

2026-06-16 • via Nuitee