Ibis Melaka

Hotels
ibis
8.6 (3994 reviews)
249 Jalan Bendahara , Melaka , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.85
Several mentions of dirty bedsheets, molds and overall unclean conditions.
Service
9.35
The staff were attentive and friendly, providing great service.
Location
9.35
Excellent location mentioned multiple times, very convenient for exploring.
Room Quality
8.35
Cozy and well-designed rooms but some cleanliness issues were noted.
Amenities
8.35
Good facilities available, including a relaxing atmosphere, yet some areas need improvements.
Value for Money
8.85
Generally viewed as delivering good value, satisfactory for price paid.
Food and Beverage
7.85
Breakfast options were viewed as limited and less satisfying compared to past experiences.
Overall Experience
8.85
Overall a pleasant stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Modern Interiors and Amenities
Experience the sleek white and ash-brown interiors with a pop of red at Ibis Melaka. Stay comfortably in air-conditioned rooms with flat-screen TVs and work desks.

Convenient Facilities
Enjoy free WiFi, a fitness centre, and an on-site bar at Ibis Melaka. Benefit from free private parking, 24-hour front desk service, and amenities like slippers, toiletries, and a hairdryer.

Explore and Stay Active
Discover nearby attractions like Sam Po Kong Temple and Porta de Santiago. Take advantage of bike hire services and explore the area through cycling.

Book your stay at Ibis Melaka for a modern and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 86.21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3994 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
I
idzham90 family_with_children my
7
Pros:

Location and cleanest room.

Cons:

Pool water not so clean and aircond not so cool like normal Aircond.

2026-05-30 via Nuitee
A
Ahmad Fairuz couple my
5
Beside 8 level apartment.
Pros:

Location

Cons:

Small room and scary

2026-05-30 via Nuitee
N
Nur couple my
2
Unfortunately, this stay was far below our expectations, and we would not recommend or return to this hotel in the futur
Pros:

Good location, comfortable bed, and a smooth check-in process. The hotel design is modern and the room was generally clean.

Cons:

Unfortunately, our stay did not meet our expectations. The swimming pool was not as clean as expected and looked very different from the photos shown online. The parking area was quite far from the hotel, which was inconvenient.

During our stay, there was an emergency alarm/fire drill that caused significant noise and disturbance. We also experienced a power outage that lasted approximately 3 hours.

The bellman was not very friendly, and the staff presentation did not reflect the standard we would expect from a 4-star hotel. There was also confusion regarding breakfast entitlement. The receptionist informed us that breakfast was for 2 guests per room, but the breakfast staff stated it was only for 1 guest and asked us to reconfirm at reception, which was inconvenient and unprofessional.

Overall, the hotel did not match the expectations created by the photos and descriptions online.

2026-05-29 via Nuitee
M
MUHAMMAD FARIS solo_traveller my
8
2026-05-29 via Nuitee
B
Bhag Singh couple my
9
Pros:

Good location

2026-05-28 via Nuitee
S
Sivakumar extended_group my
10
Pros:

All good

Cons:

Only te swimming pool runouts of service..tiles visible outs..te towels bit shadows in colours..and also the car parks slots but scary due outside. Rest ok

2026-05-26 via Nuitee
W
Winnie family_with_children my
5
2026-05-25 via Nuitee
K
Karata Singh couple my
7
2026-05-25 via Nuitee
L
Lee solo_traveller my
9
2026-05-14 via Nuitee
M
muhammad couple my
6
2026-05-13 via Nuitee
A
Anuer couple my
10
2026-05-10 via Nuitee
K
KAMARUL family_with_children my
9
sangat menarik
Pros:

Bilik Hotel yg selesa
Sarapan pagi yg sedap
Kolam Renang yg menarik

Cons:

tiada

2026-05-10 via Nuitee
M
Mohd Zaim Zarin couple my
8
I wish i could stay one more night but maybe next time
Pros:

Very comfortable, really gave me a fully rest. Then the breakfast is also nice.

Cons:

I cannot find the rear entrance :(

2026-05-09 via Nuitee
L
Lee solo_traveller my
10
2026-05-08 via Nuitee
D
Daria family_with_children ru
9
Family stay
Pros:

Everything was good ! We stayed for 2 nights , family of 3 (2 adults and kid). The room was specious, breakfast was full of choice. Location was near to the city center. We enjoyed our stay!

Cons:

First time I saw this way of bedding, it’s ok but looks different from the usual way. Also one night we didn’t have a full sheet, the bed cover was done from 2 small sheets. In general
Ok, just surprised :)

2026-05-04 via Nuitee
Z
Zana family_with_children my
5
2026-05-02 via Nuitee
V
Vlade solo_traveller rs
10
2026-04-30 via Nuitee
T
Thanh Mai family_with_children vn
10
Pros:

Tuyệt vời, gần trung tâm

2026-04-30 via Nuitee
Y
Yap extended_group my
7
2026-04-26 via Nuitee
S
Shahzirie couple my
10
Enjoying
Pros:

I love the service especially when check in, the girl who help me do the registration really helpful. Thanks, I will go visit again.

Cons:

Nothing

2026-04-25 via Nuitee