Ibis Melaka

Hotels
•
ibis
8.6 (3910 reviews)
249 Jalan Bendahara , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.85
Several mentions of dirty bedsheets, molds and overall unclean conditions.
Service
9.35
The staff were attentive and friendly, providing great service.
Location
9.35
Excellent location mentioned multiple times, very convenient for exploring.
Room Quality
8.35
Cozy and well-designed rooms but some cleanliness issues were noted.
Amenities
8.35
Good facilities available, including a relaxing atmosphere, yet some areas need improvements.
Value for Money
8.85
Generally viewed as delivering good value, satisfactory for price paid.
Food and Beverage
7.85
Breakfast options were viewed as limited and less satisfying compared to past experiences.
Overall Experience
8.85
Overall a pleasant stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Modern Interiors and Amenities
Experience the sleek white and ash-brown interiors with a pop of red at Ibis Melaka. Stay comfortably in air-conditioned rooms with flat-screen TVs and work desks.

Convenient Facilities
Enjoy free WiFi, a fitness centre, and an on-site bar at Ibis Melaka. Benefit from free private parking, 24-hour front desk service, and amenities like slippers, toiletries, and a hairdryer.

Explore and Stay Active
Discover nearby attractions like Sam Po Kong Temple and Porta de Santiago. Take advantage of bike hire services and explore the area through cycling.

Book your stay at Ibis Melaka for a modern and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 86.21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3910 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
H
Honief • couple • us
6
2026-02-14 • via Nuitee
R
Roderick Alain • couple • ph
7
2026-02-13 • via Nuitee
吳展才 NG.CC • extended_group • tw
7
地点不错可以再住，以后。
Pros:

临近河岸和重要景点。早餐丰富。虽然楼下没什么便利店，但以这个地点来说很不错了。停车也方便。很多团体入住，虽然还是比较嘈杂晚上。最好能规范或约束一下晚上回来的一些客人声量。泳池和健身房没使用，但感觉有点老旧。房间有蚊子问前台有没有办法处理，说没办法。但是蚊子不是最可能是整理房间门开开开门放进去的吗？还叫我自己去对面的药妆店买喷雾来防蚊。奇葩服务员。

2026-02-12 • via Nuitee
S
Swindlehurst • family_with_children • gb
8
2026-02-11 • via Nuitee
S
Shuling • extended_group • tw
9
2026-02-10 • via Nuitee
S
Sandra • extended_group • gb
8
Great location!
Pros:

Well appointed location with an easy walk into the central area of Malacca. Facilities were good and kept clean.

Cons:

The breakfast was not geared to the non-Asian market enough.

2026-02-10 • via Nuitee
J
Janaki • couple • sg
8
Pros:

In the vicinity of food outlets and also walking distance to shops

Cons:

The WiFi was bad and the TV keeps on stopping. Because of internet connections.

2026-02-10 • via Nuitee
A
Azlinawati • extended_group • my
10
2026-02-09 • via Nuitee
J
Julie • couple • au
10
Definitely recommend
Pros:

Fantastic Hotel. Location was perfect. Staff very friendly and helpful

Cons:

N/A

2026-02-08 • via Nuitee
J
Juhari • couple • my
10
Pros:

Nice smeal

2026-01-31 • via Nuitee
N
Nor Ezza • family_with_children • my
6
2026-01-31 • via Nuitee
H
Hasleena • family_with_children • my
8
2026-01-31 • via Nuitee
C
Cendrawasih • solo_traveller • my
9
2026-01-30 • via Nuitee
W
WK • couple • my
8
Excellent location. Comfortable room. Free parking. Minor improvements required.
Pros:

Room with double bed facing main street is very comfortable and extremely quiet. Felt very safe. Location is excellent, only 3 streets and a small bridge across from Jonker Street. Adequate free parking provided behind the hotel. There is a pool at the rear, kids were having fun there. Sustainability efforts are clearly visible, e.g. use of wooden room access cards, not providing plastic bottled water and face towels.

Cons:

Bathroom wall tiles could be better cleaned. No bottled water provided due to sustainability policy, potable water is to be taken from a filter faucet located in the bathroom, would be more hygienic if filter faucet was in the room. Electric kettle was horribly dirty, did not dare to use.

2026-01-29 • via Nuitee
K
Kim • solo_traveller • kr
3
2026-01-28 • via Nuitee
Y
Yati • family_with_children • my
9
enjoyble
Pros:

room - comfy and relax

2026-01-26 • via Nuitee
F
Fadilah • family_with_children • my
10
2026-01-25 • via Nuitee
A
Ariva • family_with_children • my
1
Pros:

Ridiculous

Cons:

Customer service down the drain

2026-01-25 • via Nuitee
F
Fadilah • couple • my
10
2026-01-25 • via Nuitee
Z
Zafrullah • couple • lk
7
2026-01-25 • via Nuitee