Ibis Melaka

Hotels
ibis
8.6 (3982 reviews)
249 Jalan Bendahara , Melaka , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.85
Several mentions of dirty bedsheets, molds and overall unclean conditions.
Service
9.35
The staff were attentive and friendly, providing great service.
Location
9.35
Excellent location mentioned multiple times, very convenient for exploring.
Room Quality
8.35
Cozy and well-designed rooms but some cleanliness issues were noted.
Amenities
8.35
Good facilities available, including a relaxing atmosphere, yet some areas need improvements.
Value for Money
8.85
Generally viewed as delivering good value, satisfactory for price paid.
Food and Beverage
7.85
Breakfast options were viewed as limited and less satisfying compared to past experiences.
Overall Experience
8.85
Overall a pleasant stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Modern Interiors and Amenities
Experience the sleek white and ash-brown interiors with a pop of red at Ibis Melaka. Stay comfortably in air-conditioned rooms with flat-screen TVs and work desks.

Convenient Facilities
Enjoy free WiFi, a fitness centre, and an on-site bar at Ibis Melaka. Benefit from free private parking, 24-hour front desk service, and amenities like slippers, toiletries, and a hairdryer.

Explore and Stay Active
Discover nearby attractions like Sam Po Kong Temple and Porta de Santiago. Take advantage of bike hire services and explore the area through cycling.

Book your stay at Ibis Melaka for a modern and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 86.21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3982 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
S
Shahzirie couple my
10
Enjoying
Pros:

I love the service especially when check in, the girl who help me do the registration really helpful. Thanks, I will go visit again.

Cons:

Nothing

2026-04-25 via Nuitee
L
Lieza family_with_children my
8
2026-04-25 via Nuitee
C
CHIHPING couple tw
9
2026-04-23 via Nuitee
K
Kah Yen couple my
8
Fantastic location
Pros:

Location. Good food stall and restaurant nearby

Cons:

Nil

2026-04-20 via Nuitee
Y
YT Lai solo_traveller sg
10
2026-04-19 via Nuitee
J
Janice couple my
7
Not the best but still comfortable
Pros:

The distance to Jonker street is just few minutes walking away. Staff is friendly , bed is comfortable .Overall the stay is ok .

Cons:

The hotel is a bit old and the way to room is too dark while the lights are not bright enough. The TV channel has not many choices .

2026-04-17 via Nuitee
X
Xavigur solo_traveller es
8
Pros:

Ubicación muy céntrica.

Cons:

La ducha no funcionaba muy bien.

2026-04-16 via Nuitee
V
Virginie couple fr
8
Bien
Pros:

Son emplacement

Cons:

La piscine : son fond fait très mal aux pieds

2026-04-15 via Nuitee
M
MOHD couple my
7
2026-04-12 via Nuitee
B
Buse family_with_children tr
2
Normal alıskım olduğumız Ibıs kalitesnde değildi
Pros:

Konumu dısında begenmedık

Cons:

Sehır manzaralı oda yazmasına rağmen başta duvar gören basık bir oda verildi daha sonra talep ettik ve ddeğiştirdik, cok temız degıldı havuz tasları ayaklarımıza batıyor bakımsızdı ve kahvaltı da omlet dısında yiyebileceğimiz bir sey bılamadık

2026-04-12 via Nuitee
S
Shahrul family_with_children my
6
2026-04-12 via Nuitee
S
Sunardi_song Business Kuching, Sarawak
10
Great Stay in Melaka, Convenient and Comfortable
Pros:

I had a very pleasant stay at Ibis Melaka. The hotel is in a very convenient location, within walking distance to many tourist attractions, which makes it easy to explore the city.

The room was clean and comfortable, and the breakfast was great with a good variety of options. The service from the team was also friendly and welcoming throughout the stay.

Overall, it is definitely good value for money and a great choice when visiting Melaka. I would be happy to stay here again.

2026-04-11 via Tripadvisor
Y
Yati extended_group my
9
Will come again
Pros:

The room... location near Banda Hilir

Cons:

Breakfast

2026-04-09 via Nuitee
R
Randall extended_group sg
5
it was a short stay. convenient, comfortable, super plus point was the staff was really friendly!
Pros:

quick and smooth check in. staff was friendly and room was ready when I arrive. I had requested for a slightly earlier check in and it was good.

Cons:

there was a musky smell in the room and the air-conditioning was not working well. It was on, but the room was definitely not cool. I stayed for one night only so I did not say report or complain about it.

2026-04-09 via Nuitee
N
NORSALENAWATY couple my
10
Will return.
Pros:

Everything was so good. Keep it up

Cons:

Area of improvement - The service at the front desk can be improved. Be more flexible to suit business people like me which have tight schedule during business trip.
Avoid of saying…. NO….. SORRY WE CANT…..

2026-04-08 via Nuitee
I
izasya family_with_children my
10
2026-04-06 via Nuitee
J
Jasmine family_with_children sg
8
Always our go-to stay whenever we are in Malacca
Pros:

Location, staff and overall comfort of stay

Cons:

Furnitures could be better maintained

2026-04-06 via Nuitee
P
Patmah family_with_children my
8
2026-04-06 via Nuitee
S
Sarmukh extended_group my
6
Pros:

Location was excellent, right next to world heritage sight.

Cons:

The single queen bed in one of the rooms ,bedsheet was dirty. Was not changed at all.

2026-04-05 via Nuitee
I
iancgo Couples Calgary, Alberta
10
Good hotel, value for money, spotless, good location.
Pros:

We stayed there for two days in mid March. We wanted a hotel that was close to the center and one that had a pool. We toured in the morning, went back to the hotel in the early afternoon to relax by the pool, then went back out at 5.

Very pleased with our room. It was modern, spotless, etc. We found the front desk team very helpful, very pleasant. Checked in late. The front desk did not appear busy.

Attractive lobby. Easy 10 minute wal along the river walk to the center. We did have breakfast or eat dinner at the hotel.

Overall a very good two day stay. We would definitely stay here again.

2026-04-03 via Tripadvisor