Hotel Sommelier Boutique

Hotels
8.7 (809 reviews)
433 Merced , Santiago , CL
+56 2 3244 1790

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Noise from bar/restaurant
Bad service experience with theft incident

Categories

Cleanliness
7.91
Several complaints about dirty towels and issues with room maintenance indicate cleanliness was a concern.
Service
8.88
Many guests praised the staff for being nice and accommodating.
Location
9.42
Numerous reviews highlighted the excellent central location.
Room Quality
8.37
Rooms are spacious; however, some had noise issues and poor air conditioning.
Amenities
8.9
Amenities like the rooftop bar were well-received, though some services lacked consistency.
Value for Money
8.36
Concerns regarding lack of hot water and additional charges deem this value average.
Food and Beverage
8.91
Breakfast and bar amenities were highly praised.
Overall Experience
8.88
Mixed experiences but overall positive due to location and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:56

Property Description

Central Location:
Located in the heart of Santiago, Hotel Sommelier Boutique offers convenience and easy access to the city's attractions.

Comfortable Accommodation:
The air-conditioned rooms with free WiFi and flat-screen TVs ensure a relaxing stay. Some units even boast stunning mountain views and a private terrace.

Convenient Amenities:
From the 24-hour front desk to the in-house restaurant serving local delicacies, guests can enjoy a buffet breakfast and access to the business center and bar.

Experience the best of Santiago at Hotel Sommelier Boutique. Book now for an unforgettable stay!

Important information:

Please note Hotel Sommelier Boutique's spa will be available for guest use from 15th March 2017 onwards.



Rooms come with a king-size bed which can be split into 2 single beds under request.


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.7
Based on 809 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
D
Dianne • family_with_children • au
10
Great choice fir a few days in Santiago
Pros:

This hotel is perfect for a few days in Santiago. It has lots of character, very comfortable beds and a good breakfast. The surrounding area is fabulous with lots of cafes, lots of charm and a metro station.
Next time we visit Santiago we will definitely stay here.

2026-10-31 • via Nuitee
V
Virginia • couple • pt
6
agradable
Pros:

ubicacion

Cons:

Horario de desayuno, hasta las 10:00am

2026-10-27 • via Nuitee
C
Catherine • family_with_children • au
9
2026-10-27 • via Nuitee
B
Beatriz • couple • cl
9
Calido
Pros:

Baño, luces, colores, hambiente, amabilidad.

Cons:

Pucha queria pedir al restorant a las 11:30 aprox y estaba cerrado pensé que era 24/7

2026-10-25 • via Nuitee
J
Jorge • solo_traveller • ec
9
Comodidad y buena ubicación en el centro de Santiago
Pros:

Ubicación, comodidad de las habitaciones, y servicio de restaurante

Cons:

Todo estuvo bien.

2026-10-24 • via Nuitee
S
Susan • family_with_children • au
9
2026-10-18 • via Nuitee
S
Susan • family_with_children • au
9
2026-10-18 • via Nuitee
S
STEFANIE • solo_traveller • lu
5
Pros:

Betten waren bequem.

Cons:

Ledersofa ist schon sehr durchgesessen! Obwohl ich 100% Vorkasse geleistet habe,bekam ich zwei Tage vor Anreise eine Email:Ich solle 100USD hinterlegen, ansonsten wäre mein Zimmer nicht garantiert!Ich habe mich sehr geärgert! Außerdem war WC-Spülung defekt!

2026-10-13 • via Nuitee
M
Michael England • solo_traveller • gb
10
2026-10-13 • via Nuitee
D
Daniel • solo_traveller • uy
9
Location location location
Pros:

La ubicación

Cons:

Algunos jerarcas en recepción no tenían la mejor atención

2026-10-12 • via Nuitee
M
Máira • solo_traveller • br
8
Pros:

Atendimento,cordialidade.

Cons:

Ter ficado abaixo do bar,barulho estressante de cadeiras arrastando!Mas,a vista e sacada show

2026-10-12 • via Nuitee
K
Kerry • couple • au
8
Had a great time
Pros:

Great location

Cons:

Level 7 is quite noisy until well after midnight with roof top bar on level 8 directly above.

Left early on the last morning so we missed out on included breakfast but still charged 2500 CPeso for ONE coffee pod as part of the mini bar charge. A bit rough I thought.

2026-10-12 • via Nuitee
L
Linda • solo_traveller • au
10
2026-10-11 • via Nuitee
C
Cynthia • couple • au
10
2026-10-08 • via Nuitee
J
Jo-Anne • couple • ca
9
A really nice hotel with great location and affordable
Pros:

This hotel has very comfortable beds with all amenities including a bar fridge and wine.
Location was great and price was affordable.
Restaurant on site with really good food.
Staff were nice and helpful.

Cons:

Nothing

2026-10-07 • via Nuitee
S
Shane • solo_traveller • au
9
Pros:

Repeat business, excellent location, very well appointed rooms

2026-09-18 • via Nuitee
H
Helene • solo_traveller • no
8
2026-09-06 • via Nuitee
G
Gonçalo • extended_group • pt
9
2026-09-05 • via Nuitee
T
Thiago • couple • br
7
Uma experiência muito agradável
Pros:

A localização é espetacular, perto de estações de metrô e vários restaurantes. Até mesmo um mercado de médio porte.
Quase em frente ao Cerro Santa Lúcia, Marco Zero da Cidade.
Fica, ainda, ao lado do Bairro Lastaria, com mais opções ainda de restaurantes.
A varanda do quarto foi um charme a mais, tomar vinho com frios foi uma experiência imersiva.

Cons:

O chuveiro tinha um mecanismo para escolher por onde a água saía, se por cima ou pelo "chuveirinho", esse mecanismo deu bastante trabalho.
A iluminação do quarto era fraca e insuficiente.

2026-08-31 • via Nuitee
V
Victória • family_with_children • br
9
Pros:

Café da manhã delicioso e ótima localização!

2026-08-26 • via Nuitee