Hotel Sommelier Boutique

Hotels
8.7 (809 reviews)
433 Merced , Santiago , CL
+56 2 3244 1790

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Noise from bar/restaurant
Bad service experience with theft incident

Categories

Cleanliness
7.91
Several complaints about dirty towels and issues with room maintenance indicate cleanliness was a concern.
Service
8.88
Many guests praised the staff for being nice and accommodating.
Location
9.42
Numerous reviews highlighted the excellent central location.
Room Quality
8.37
Rooms are spacious; however, some had noise issues and poor air conditioning.
Amenities
8.9
Amenities like the rooftop bar were well-received, though some services lacked consistency.
Value for Money
8.36
Concerns regarding lack of hot water and additional charges deem this value average.
Food and Beverage
8.91
Breakfast and bar amenities were highly praised.
Overall Experience
8.88
Mixed experiences but overall positive due to location and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:56

Property Description

Central Location:
Located in the heart of Santiago, Hotel Sommelier Boutique offers convenience and easy access to the city's attractions.

Comfortable Accommodation:
The air-conditioned rooms with free WiFi and flat-screen TVs ensure a relaxing stay. Some units even boast stunning mountain views and a private terrace.

Convenient Amenities:
From the 24-hour front desk to the in-house restaurant serving local delicacies, guests can enjoy a buffet breakfast and access to the business center and bar.

Experience the best of Santiago at Hotel Sommelier Boutique. Book now for an unforgettable stay!

Important information:

Please note Hotel Sommelier Boutique's spa will be available for guest use from 15th March 2017 onwards.



Rooms come with a king-size bed which can be split into 2 single beds under request.


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.7
Based on 809 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
S
Shane • solo_traveller • au
9
Pros:

Repeat business, excellent location, very well appointed rooms

2026-09-18 • via Nuitee
H
Helene • solo_traveller • no
8
2026-09-06 • via Nuitee
G
Gonçalo • extended_group • pt
9
2026-09-05 • via Nuitee
T
Thiago • couple • br
7
Uma experiência muito agradável
Pros:

A localização é espetacular, perto de estações de metrô e vários restaurantes. Até mesmo um mercado de médio porte.
Quase em frente ao Cerro Santa Lúcia, Marco Zero da Cidade.
Fica, ainda, ao lado do Bairro Lastaria, com mais opções ainda de restaurantes.
A varanda do quarto foi um charme a mais, tomar vinho com frios foi uma experiência imersiva.

Cons:

O chuveiro tinha um mecanismo para escolher por onde a água saía, se por cima ou pelo "chuveirinho", esse mecanismo deu bastante trabalho.
A iluminação do quarto era fraca e insuficiente.

2026-08-31 • via Nuitee
V
Victória • family_with_children • br
9
Pros:

Café da manhã delicioso e ótima localização!

2026-08-26 • via Nuitee
F
FABIO • couple • br
10
Super recomendo muito boa
Pros:

Hospedagem muito boa
Cama muito confortável ainda mais para o casal

Cons:

Primeiro dia que chegamos o banheiro estava sujo, porem ao reportar a recepção prontamente ja limpararam

2026-08-18 • via Nuitee
R
Richard • couple • gb
8
A well situated base for a stay in Santiago
Pros:

Good location, nice room, decent breakfast

Cons:

Lounge above 7th floor room was noisy

2026-08-10 • via Nuitee
G
Gerardo Damian • couple • ar
10
acogedora
Pros:

el estilo

2026-07-24 • via Nuitee
M
Monika • solo_traveller • cl
10
2026-07-20 • via Nuitee
D
D’arc Lopes • family_with_children • br
10
Hospedagem muito boa, bem localizada e equipe da recepção muito prestativa e atenciosa.
Pros:

O café da manhã é apenas razoável.

2026-07-10 • via Nuitee
M
Micael • solo_traveller • pt
8
2026-07-09 • via Nuitee
S
Sumitha • couple • au
9
Excellent for short stay in Santiago
Pros:

Very conveniently located with easy access to many tourist locations.

Small and well kept property

Cons:

Nothing

2026-07-09 • via Nuitee
M
Micael • solo_traveller • pt
8
2026-07-09 • via Nuitee
C
Charissa • extended_group • au
9
The hotel was clean, comfortable and breakfast was ample. I did not like the location as much although it was close to m
Pros:

Clean, comfortable and located close to Lastarria.

Cons:

The hotel itself was good but it was located in an area which did not feel as nice. Possibly due to its location closer to the city centre.

2026-07-08 • via Nuitee
L
Lizoel • extended_group • br
8
2026-07-06 • via Nuitee
F
Fernanda Rosclle • couple • br
10
Excelente !
Pros:

A localização , o conforto e a limpeza ! Achei o hotel maravilhoso. Certamente um local que indico sem medo.

2026-07-05 • via Nuitee
C
CARLOS AUGUSTO • extended_group • co
8
2026-06-29 • via Nuitee
C
Carrizo • extended_group • ar
8
muy bien
Pros:

cumplio mis expectativas, gracias.
El personal muy amable, principalmente el señor de nacionalidad
haitiana.

Cons:

ruidos de la calle

2026-06-23 • via Nuitee
V
valeria • extended_group • br
9
2026-06-23 • via Nuitee
V
Valerie • couple • us
10
2026-06-20 • via Nuitee