Hotel Sommelier Boutique

Hotels
8.7 (781 reviews)
433 Merced , Santiago , cl

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Noise from bar/restaurant
Bad service experience with theft incident

Categories

Cleanliness
7.91
Several complaints about dirty towels and issues with room maintenance indicate cleanliness was a concern.
Service
8.88
Many guests praised the staff for being nice and accommodating.
Location
9.42
Numerous reviews highlighted the excellent central location.
Room Quality
8.37
Rooms are spacious; however, some had noise issues and poor air conditioning.
Amenities
8.9
Amenities like the rooftop bar were well-received, though some services lacked consistency.
Value for Money
8.36
Concerns regarding lack of hot water and additional charges deem this value average.
Food and Beverage
8.91
Breakfast and bar amenities were highly praised.
Overall Experience
8.88
Mixed experiences but overall positive due to location and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:56

Property Description

Central Location:
Located in the heart of Santiago, Hotel Sommelier Boutique offers convenience and easy access to the city's attractions.

Comfortable Accommodation:
The air-conditioned rooms with free WiFi and flat-screen TVs ensure a relaxing stay. Some units even boast stunning mountain views and a private terrace.

Convenient Amenities:
From the 24-hour front desk to the in-house restaurant serving local delicacies, guests can enjoy a buffet breakfast and access to the business center and bar.

Experience the best of Santiago at Hotel Sommelier Boutique. Book now for an unforgettable stay!

Important information:

Please note Hotel Sommelier Boutique's spa will be available for guest use from 15th March 2017 onwards.



Rooms come with a king-size bed which can be split into 2 single beds under request.


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available extra bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 781 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
L
luis family_with_children br
8
Pros:

quase tudo

Cons:

faz muito barulho o bar do oitavo andar, mesas e cadeiras sendo arrastadas após as 00:00 horas

2026-05-18 via Nuitee
R
Rosmary solo_traveller br
5
Quarto excelente. Café da manhã médio .
Pros:

Perto do centro

Cons:

Tinha um bar no 8 andar. Barulho até as 2 da manhã. Pessoas entrando no hotel sem mostrar documentos.

2026-05-18 via Nuitee
L
LUCCIANO couple cl
10
2026-05-18 via Nuitee
Naydú Villamarín solo_traveller co
10
Pros:

La atención, las instalaciones y la comida.

2026-05-16 via Nuitee
G
Grisales Muñoz couple cl
10
2026-05-16 via Nuitee
C
Carrasco couple cl
10
Excelente
Pros:

La atención y ubicación

Cons:

Todo bien

2026-05-15 via Nuitee
P
Perez solo_traveller cl
9
Pros:

La estetica del hotel, el dormitorio, el baño, camas cómodas. La ubicación en el centro fue espectacular, considerando que el viaje fue por trabajo.

Cons:

El desayuno podría ser más variado. Si bien el personal fue muy amable, la experiencia no fue tan buena en el bar del 8 piso. Quizás por la hora, finalmente me fui sin ser atendida.

2026-05-15 via Nuitee
S
Susana Haydee couple pe
10
2026-05-13 via Nuitee
R
Rodrigo couple cl
10
2026-05-12 via Nuitee
N
Nic solo_traveller au
8
Great 1 night stay to break up our flights and have a quick afternoon looking around the area
Pros:

Nice room and suitable location for us

Cons:

After I booked they informed me the room I had would likely be noisy. I’m pleased they let me know but then I had to pay extra for a room upgrade when I thought the room I booked wouldn’t be noisy anyway

2026-05-12 via Nuitee
X
Ximena solo_traveller cl
9
Muy buena
Pros:

Muy bien ubicado limpio y cómodo

Cons:

La iluminación es muy poca en las habitaciones

2026-05-11 via Nuitee
H
Hilary solo_traveller au
10
Lovely room and great location. Would stay here again.
Pros:

Room was huge with fridge and well lit bathroom. Location was fantastic. Breakfast was good.

Cons:

Breakfast could have included more hot options. Didn’t like having a hold put on my credit card on arrival and having to pay for water/coffee in room.

2026-05-11 via Nuitee
J
John solo_traveller gb
8
2026-05-06 via Nuitee
P
Paul couple us
2
Pros:

They canceled the day of my stay and sent me to another hotel.

2026-04-27 via Nuitee
J
Juliana couple br
10
Localização excelente, equipe atenciosa e acomodação excepcional! Super recomendo!
Pros:

Localização excelente, equipe atenciosa e acomodação excepcional! Super recomendo!

2026-04-27 via Nuitee
R
Rona couple au
8
Probably wouldn’t chose the hotel again unless some of the issues were addressed.
Pros:

The octopus and salmon salad accompanied by a glass of rose
The ambience of the room and stairway.
The younger man on reception was friendly.

Cons:

Things the hotel could fix:
The breakfast staff were initially unfriendly.
The fact that vagrants came into the hotel and caused noise and disruption over breakfast or banged on the hotel door in the early hours of one morning.
The fact that you charge for coffee in the room.
Things the hotel can’t fix:
The noise through the night from loud motorbikes and intoxicated people

2026-04-27 via Nuitee
S
Stephen solo_traveller gb
8
2026-04-21 via Nuitee
C
Christina solo_traveller de
10
Pros:

Besonders gefallen hat mir der freundliche Empfang. Wir waren viel zu früh da und durften unser Gepäck abstellen. Außerdem haben wir das Zimmer bekommen, sobald es sauber war.
Die Lage ist fantastisch, nur wenige Gehminuten bis in die Altstadt oder Innenstadt. Zahlreiche Cafés und Restaurants sind direkt neben dem Hotel.

2026-04-20 via Nuitee
extended_group us
10
2026-04-18 via Nuitee
E
Etienne solo_traveller fr
8
2026-04-18 via Nuitee