Doubletree By Hilton Elazig

Hotels
•
Doubletree by Hilton
8.4 (118 reviews)
Vali Fahri Bey Cad. No 37 , Elazığ , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Very good breakfast
Cons:
Poor cleanliness
Management issues

Categories

Cleanliness
7.29
There are concerns about the cleanliness of the carpets and sheets, and there were poor hygiene standards noted.
Service
9.26
Standard quality for this hotel tier, though some reviews mentioned management issues.
Location
9.3
The central location is convenient, but parking poses challenges.
Room Quality
8.25
Rooms are described as clean but have issues like noise insulation and malfunctioning air conditioning.
Amenities
7.28
Spa and pool facilities were disappointing, with cleanliness issues noted.
Value for Money
9.24
Generally good value for the price, despite some negatives about amenities.
Food and Beverage
8.29
Breakfast options were described as bland and unappealing.
Overall Experience
8.26
Overall experience has mixed feedback, with significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:24

Property Description

City Views and Modern Amenities
Experience the beauty of Elazığ from our 4-star hotel offering stunning city views. Each room is equipped with top-notch amenities such as air conditioning, flat-screen TV, and free WiFi.

Culinary Delights and Dietary Options
Indulge in a variety of cuisines at our on-site restaurant, from American to Steakhouse. Special dietary requests are catered to with options like vegetarian, dairy-free, and halal dishes.

Family-Friendly Fun
Enjoy a relaxing stay with your little ones at Doubletree By Hilton Elazig, featuring a children's playground for their entertainment.

Book your stay now at Doubletree By Hilton Elazig for a memorable experience in Elazığ!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 118 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 8.26
H
HRISTINA • extended_group • bg
10
2026-03-04 • via Nuitee
R
Rui • solo_traveller • pt
5
Mais que suficiente para quem viaja em trabalho e por pouco tempo.
Pros:

Quase não deu para perceber, só lá passei a noite e sai depois do pequeno almoço.

Cons:

Decoração bastante antiga a precisar retoques.

2026-01-30 • via Nuitee
T
Taylan • solo_traveller • be
7
Normal bir seviyede İstanbul Ankara İzmir deki Hilton larla kıyaslanamaz
Pros:

Kahvaltı

Cons:

Odadaki yer halıları ve çarşaflar daha temiz olabilir di

2025-12-17 • via Nuitee
A
AUBAKIROVA • family_with_children • kz
10
2025-10-27 • via Nuitee
K
Kenan • couple • de
8
2025-10-14 • via Nuitee
H
HRISTINA • solo_traveller • bg
10
2025-10-11 • via Nuitee
N
niiaz • family_with_children • ru
8
Не советую пребывание, если вы рассчитываете на спа зону и если вы на своей машине, в остальном все нормально
Pros:

Очень хороший завтрак, просторные чистые номера.

Cons:

Спа, бассеин очень разочаровали. Мало того что в женской раздевалке нормально не переодеться, потому что штабелями на полу спят женщины азиатки, так еще и ужасная антисанитария. В особенности разочаровал бассеин, настолько грязный, что в мутной воде не видно примерно ничего.
Парковка - отдельный вид ада. Парковка подземная, она закрыта, отель находится в центре на узкой улице, где не оставить машину, чтобы подойти на ресепшен и попросить открыть парковку.
Персонал не разговаривает по английски, очень сложно попросить помощи или узнать стандартную информацию о пребывании в отеле.

2025-10-10 • via Nuitee
S
Savas
6
Pros:

Temizlik iyi değil
Kahvaltı zayıf

2025-10-05 • via Nuitee
A
Alper
10
Pros:

Otopark var ancak illa birikeri açması lazım haber verilip. Çıkarkende öyle. Ama onun haricinde mükemmel bir hotel. İkramlar kahvaltısı çok süper.

2025-09-14 • via Nuitee
K
Kemal
2
Şikayet
Pros:

Konaklama Deneyimimiz Maalesef Beklentilerin Çok Altında Kaldı

DoubleTree by Hilton Elazığ’da gerçekleştirdiğimiz konaklamada köklü bir markadan beklenmeyecek ölçüde olumsuzluk yaşadık.
• Kahvaltıda bozuk ürünler ve kalitesiz içeriklerle karşılaştık.
• Hijyen standartlarının düşük olması, çalışanların görev sırasında sigara içmesi ve koridorlarda yoğun sigara kokusu oldukça rahatsız ediciydi.
• Odamızdaki klima çalışmıyordu, spor salonu kapalıydı.
• Ses yalıtımı yetersizdi, odalarda konfor sağlanamadı.

Hilton gibi global ölçekte bir markadan kalite, hijyen ve hizmet noktasında çok daha yüksek standartlar beklerdik. Ancak yaşadığımız deneyim maalesef tam tersi oldu. Bu durumun, markanızın prestijiyle örtüşmediğini özellikle vurgulamak isteriz.

Yaşadığımız bu olumsuzlukların dikkate alınmasını ve misafir memnuniyetine yakışır şekilde bizimle iletişime geçilmesini bekliyoruz.

2025-09-07 • via Nuitee
S
Selami • couple • de
9
Pros:

Sehr schön und sauber früchtück war auch sehr gut 🙂

2025-08-29 • via Nuitee
Y
Yildirim • extended_group • de
10
2025-08-23 • via Nuitee
Y
Yalcin • family_with_children • de
10
2025-08-22 • via Nuitee
S
Sener • extended_group • at
10
2025-08-21 • via Nuitee
Z
Zand • family_with_children • ir
7
Pros:

Clean. Great location

2025-08-20 • via Nuitee
F
FAKI • couple • tr
8
Dediğim gibi. Otel gayet güzel ve temiz Fiyat dengesi iyi. Sadece otoparkı biraz küçük Birde, Tur şirket sorumlusu
Pros:

Temiz

Cons:

Otopark

2025-08-19 • via Nuitee
N
Nejla • family_with_children • nl
10
2025-08-18 • via Nuitee
H
Hassan • extended_group • nl
9
2025-08-11 • via Nuitee
K
Kati • family
6
Pros:

Rien à ajouter

2025-08-09 • via Nuitee
F
fgurocak • Couples
2
VERY POOR MANAGEMENT!!!
Pros:

**Avoid at All Costs — Mismanaged and Disrespectful**

While the hotel’s central location is convenient, it’s the only positive thing I can say. The so-called “free valet parking” ended in disaster. Our rental car was parked illegally by hotel staff, resulting in a ticket we had to pay out of pocket. We contacted the hotel multiple times with proof that we were in our room when the ticket was issued—emails, calls, everything. Not once did they respond. Total silence. 

Management is completely unresponsive and borderline negligent.

The room was clean but filled with the lingering stench of cigarette smoke. Breakfast was a sad lineup of bland and unimaginative options. And to make matters worse, none of the staff spoke English, making basic communication incredibly frustrating.

This hotel needs serious improvement. Until then, save yourself the trouble and stay elsewhere.

2025-07-29 • via Tripadvisor