Colony Inn Hotel

Hotels
7.2 (80 reviews)
AVENIDA 12 DE NOVIEMBRE 1-24 AVENIDA EL REY (DIAGONAL REDONDEL DE CUMANDA) , Ambato , ec

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Value for Money
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
5.2
Multiple reviews mentioned cleanliness issues, including dust and bad odors.
Service
8.2
Most staff were polite and helpful, although some instances of poor service were reported.
Location
8.7
The location was frequently praised as being near the bus station and central.
Room Quality
6.7
Concerns were raised about room sizes and odors, and a few rooms did not match the advertised images.
Amenities
7.2
Some amenities were available, but there were complaints about missing items like soap and toilet paper.
Value for Money
8.2
Several reviews noted the good quality for the price paid.
Food and Beverage
6.2
Breakfast service timing was a complaint, impacting overall satisfaction.
Overall Experience
7.2
The overall sentiment was mixed with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Central Location in Ambato

Colony Inn Hotel, nestled in the heart of Ambato, offers a convenient stay for travelers looking to explore the city. The hotel's proximity to key attractions and the bustling city life makes it an ideal choice for both leisure and business travelers.

Comfortable Rooms and Exceptional Service

Each room at Colony Inn Hotel is thoughtfully designed for comfort, featuring modern amenities such as flat-screen TVs and city views. The 24-hour multilingual front desk staff ensures a seamless stay, providing assistance in English, Spanish, and Italian.

Convenient Facilities and Services

Guests can enjoy the convenience of a shared lounge, room service, terrace, free WiFi, and complimentary private parking during their stay. These added features enhance the overall experience, making Colony Inn Hotel a top choice in Ambato.

Experience comfort and convenience at Colony Inn Hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 80 reviews
Cleanliness: 5.2
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 7.2
B
Borche • solo_traveller • ec
10
2026-04-24 • via Nuitee
C
Christián • solo_traveller • ec
1
Pros:

Nos negaron la reservación

2026-04-22 • via Nuitee
M
Melissa • solo_traveller • ec
10
2026-04-14 • via Nuitee
N
Natalia • solo_traveller • co
1
Pros:

Todo es viejo y huele a humedad

Cons:

Todo viejo

2026-04-10 • via Nuitee
C
Carlos • couple • co
1
Pros:

Nada porque no respetaron la reserva

Cons:

No respetan la reserva y eso que era entre semana

2026-04-08 • via Nuitee
J
José • couple • ec
9
2026-04-05 • via Nuitee
D
Diaz • couple • ec
3
DECEPCIÓN
Pros:

Lo único bueno no es que me gustó es el personal de recepción.

Cons:

Lamentablemente muy Lamentablemente, las habitaciones sucias, las sábanas sucias y llenas de cabellos, la alfombra del piso de la habitación un asco parecía que nunca las hubiesen aspirado y por último habitaciones pequeñas e incómodas, sin nada de luz del día.

2026-03-30 • via Nuitee
R
Rocio • extended_group • ec
4
No regresaría , al menos que me den una habitacion de mejor categoria
Pros:

La ubicacion, es estrategica y el Lobby

Cons:

Se escucha todo el ruido, la ropa de cama es vieja, la ducha muy pequeña, parece que hay dos calidades de habitación, la nuestra no buena

2026-03-24 • via Nuitee
C
Catterina • extended_group • ec
9
Pros:

Es un lugar bonito y cómodo, además es beneficiosa la cercanía que tiene al terminal, nos gustó☺️

Cons:

La verdad la zona es bonita y agradable, pero si eres de las personas que no pueden con el ruido probablemente les sea un problema. Al frente hay una licorería así que no se sorprendan de que en la noche estén cerca haciendo bulla.

2026-03-24 • via Nuitee
C
CARLOS • solo_traveller • ec
8
COMODIDAD
Pros:

BUEN DESAYUNO, BUENA UBUCACION

Cons:

LA HABITACIÓN HACIA EL LADO DE LA AV. 12 DE NOVIEMBRE NO ME PERMITIÓ DESCANSAR BIEN POR EL RUIDO DE AUTOS Y BUSES.

2026-03-20 • via Nuitee
M
María Belén • solo_traveller • ec
1
Pésimo servicio!
Cons:

Habitación sucia, con olor a humedad, los televisores no sirven dijeron que van a arreglarlo nunca dieron la solución, ruidoso ... no recomiendo para nada el lugar

2026-03-04 • via Nuitee
C
Caroline • couple • fr
5
Only for one night
Pros:

Close to the bus stop
The staff are really nice and helpful

Cons:

The room listed didn't match the room I received, it also had no windows and a strong unpleasant smell. The reception person changed it to a twin room but this was not what I had booked. Still happy to change to a windowed room with no smell.
The top covers and display pillows were stained and looked they haven't been washed in a hundred years

2026-02-26 • via Nuitee
M
Masao • solo_traveller • us
8
Pros:

Walking distance to Terminal “Terrestre de Ambato”.

Cons:

The room I stayed in was a little damp.

2026-02-25 • via Nuitee
E
Esmeraldas Contreras • couple • ec
9
Pros:

La amabilidad del personal en la recepción.
De la misma manera en el área de la cafetería.

Cons:

Fuga de agua en el baño 😞

2026-02-24 • via Nuitee
M
María Antonieta • solo_traveller • ec
6
2026-02-12 • via Nuitee
C
Cecilia • solo_traveller • ec
8
Llego siempre por trabajo, todo bien
Pros:

La ubicación del hotel

2026-02-08 • via Nuitee
D
Diego • solo_traveller • ec
4
A mejorar
Pros:

El servicio de desayuno

Cons:

El olor de la habitación El último dia tuve que esperar 1 hora para poder dejar mi carro en el garaje me quede sin Internet en la televisión. Por 2 dias

2026-01-24 • via Nuitee
C
Carlos • solo_traveller • ec
9
Bien bien
Pros:

Las instalaciones bien, la persona que me recibió en recepción muy amable y profesional.

Cons:

Que el desayuno se sirve muy tarde 7h15am, y yo por trabajo tuve que salir antes de las 7am.

2026-01-20 • via Nuitee
M
Marielisa • family_with_children • ec
10
2026-01-20 • via Nuitee
F
Frethman • solo_traveller • ec
10
2026-01-19 • via Nuitee