Best Western Suites Le Jardin Caldas Novas

Hotels
•
Best Western
8.3 (357 reviews)
Rua Machado de Assis, 555 , Caldas Novas , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (close to center and shopping)
Family-friendly atmosphere
Spacious, comfortable rooms
Attentive reception and manobristas
Pleasant leisure/pool area (visually attractive)
Cons:
Food quality and limited options (breakfast and dinner)
Pool area crowded in season and poor pool-bar availability/service
Maintenance and cleanliness issues (mold, worn curtains/linens)
Noisy/outdated air-conditioning in some rooms
Occasional staffing shortages leading to queues

Categories

Cleanliness
7.4
Mixed: several guests reported mold and insects in bathroom and worn linens/curtains, indicating maintenance and deep-cleaning issues.
Service
9.1
Mostly positive: reception and manobristas were praised as attentive and the general service was described as excellent by some, though there are isolated reports of few attendants and slow pool-bar service.
Location
9.5
Strong positive consensus: repeatedly described as excellent and conveniently close to the new center and Shopping Singapura; easy to walk to local attractions.
Room Quality
8.4
Generally good: rooms noted as spacious and comfortable, but some guests reported noisy/dated air-conditioning and worn textiles that need repair or replacement.
Amenities
8.2
Mixed: leisure area and pools are attractive and pleasant, but pools get crowded in season and show signs of maintenance needs; pool-bar service and stock are inconsistent.
Value for Money
8.6
Mixed-to-positive: several guests felt the hotel offers good cost-benefit and family-friendly value, though some mentioned overpriced drinks and that food quality does not match prices.
Food and Beverage
7
Negative: multiple guests criticized the quality and limited options of breakfast and dinner, slow service at F&B outlets, and frequent lack of menu items at the pool bar.
Overall Experience
8.2
Balanced: guests appreciate the location, family atmosphere and some strong service touchpoints, but consistent issues with food, maintenance and occasional staffing problems limit the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 20:34

Property Description

Luxurious Amenities
Featuring 5 pools, a gym, and sauna, Suites Le Jardin offers the perfect blend of relaxation and wellness for your stay. The air-conditioned rooms with cable TV provide a comfortable retreat after a day of exploring Caldas Novas.

Gourmet Dining Experience
Indulge in Brazilian and regional delicacies at Le Jardin Restaurant. Start your day with a rich buffet breakfast filled with tropical fruits and juices. The culinary experience at the hotel adds an extra touch of delight to your vacation.

Convenient Location
Located in the heart of Caldas Novas, just blocks away from dining and entertainment options, Suites Le Jardin offers both convenience and luxury. With the city center a mere 800 meters away, you are perfectly situated to explore all that the city has to offer.

Experience the perfect blend of comfort and luxury at Suites Le Jardin. Book your stay now for an unforgettable getaway.

Important information:

Please note that guests with reservations from December, 30th to January,2nd, with minimum stay of 3 nights will benefit from a special New Year's Eve supper. Guests are required to contact the commercial department of the hotel right after the reservation, in order to book a table for the event. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 357 reviews
Cleanliness: 7.4
Service: 9.1
Location: 9.5
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 7
Overall Experience: 8.2
F
Fernanda • couple • br
6
2026-08-08 • via Nuitee
A
Antonio • solo_traveller • br
10
Pros:

O hotel é muito bonito e o atendimento muito cordial.

2026-08-07 • via Nuitee
L
Laercio Ramos • solo_traveller • br
3
2026-08-07 • via Nuitee
T
Thiago Jorge • family_with_children • br
8
Pros:

Bem localizado e confortável

2026-08-06 • via Nuitee
W
Wilcimara • couple • br
5
2026-08-04 • via Nuitee
L
Lucas Elias De Lima • extended_group • br
3
Decepcionante
Pros:

Quartos limpos e arrumados

Cons:

Hotel decaiu muito em qualidade. Piscinas não são mais quentes, tem que lutar para ser atendido por garçons, se não não é atendido nunca

2026-08-04 • via Nuitee
J
joselane • couple • br
10
A estadia foi muito boa.
Pros:

Quartos espaçosos, tudo muito limpinho.
A comida é muito boa, bem temperada, local limpo

Cons:

A área de lazer é pequena, nas fotos parece maior, não tem uma piscina super quente! Falta funcionários pra atender. Mas deu pra aproveitar.

2026-08-03 • via Nuitee
E
Eduardo • solo_traveller • br
7
Férias de julho
Pros:

Limpeza dos quartos e serviço de estacionamento.

Cons:

Qualidade dos colchões, falta de atrações de diversão, falta de garçons e atendentes, falta de mesas e cadeiras para todos hóspedes na área de piscina, falta de toalha de piscina, falta de sala de jogos, falta de entretenimento e recreadores.

2026-08-02 • via Nuitee
A
Adriana • family_with_children • br
10
I recommend this hotel.
Pros:

Very good breakfast and dinner offered by the hotel. Hotel is very clean, big and spacious room. Nice and helpfull staff. Free parking 24 hours. Close to Singapura Shopping. Close to supermarkets, drugstore and hospital.

2026-08-02 • via Nuitee
P
Paulo • family_with_children • br
5
Area da piscina merecia mais atenção principalmente no bar molhado deixou a desejar
Pros:

Cafe da manha e bom

Cons:

Poucos Atendentes filas grandes para comprar bebidas, apartamento com ar condicionado muito ruido ultrapassado

2026-07-25 • via Nuitee
C
COSTA • solo_traveller • br
10
Pros:

Café manhã e jantar

Cons:

Gostei de tudo

2026-07-24 • via Nuitee
M
Maria Lucia De Miranda • extended_group • br
8
Hotel com localização ótima
Pros:

Gostei da Localização perto do novo centro e do Shopping Singapura dá para ir caminhando.
Café da manhã saboroso
E instalações confortáveis

Cons:

Das Piscinas lotadas, por época de temporada

2026-07-24 • via Nuitee
A
Aline • couple • br
6
Um pouco decepcionada
Cons:

Limpeza banheiro tinha mofo no banheiro box, traça no teto do banheiro.

2026-07-20 • via Nuitee
J
JEFFREY • family_with_children • br
9
Bem relaxado, como estava precisando.
Pros:

O serviço era excelente em todos aspectos.

2026-07-20 • via Nuitee
I
Isabela • couple • br
6
2026-07-20 • via Nuitee
K
Katia Regina • family_with_children • br
9
Pros:

Lugar muito familiar, limpo e hospitaleiro. Uma excelente escolha para descansar e desfrutar de bons momentos de lazer familiar.

2026-07-19 • via Nuitee
R
Rosa • family_with_children • br
7
Boa
Pros:

Localização boa. Hotel bom.

Cons:

Os funcionários são pouco receptivos. O hotel não cumpriu o que prometeu em relação a comida.

2026-07-18 • via Nuitee
D
da Cunha Rodrigues • extended_group • br
8
Vale o custo benefício, ambiente familiar, limpo e funcionários agradáveis. Acho que a excelente localização é um difere
Pros:

Excelente localização

Cons:

Comida boa mas com poucas opções. Rede Wi-Fi funciona muito bem na área das piscinas, porém deixa muito a desejar nos quartos ficando inacessível na maior parte do tempo

2026-07-17 • via Nuitee
D
da Cunha Rodrigues • family_with_children • br
8
2026-07-17 • via Nuitee
J
jose marcio • solo_traveller • br
7
2026-07-17 • via Nuitee