Kusatsu onsen Futabaya

Hotels
9 (385 reviews)
Kusatsu 142-1 , Kusatsu , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Parking issues
Cold temperatures in common areas

Categories

Cleanliness
8.39
Review mentions that the facilities are very clean.
Service
9.36
Multiple reviews highlight the staff as very polite, friendly, and helpful.
Location
9.4
Cited as central and close to major attractions like Yubatake.
Room Quality
8.85
Spacious and warm rooms, but some noted cold temperatures.
Amenities
8.88
Private onsens are a nice feature, although some mention water temperature issues.
Value for Money
9.34
Affordable pricing for the quality of accommodation.
Food and Beverage
8.39
Breakfast area may be too cold for some guests.
Overall Experience
9.36
Guests expressed enjoyment and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:42

Property Description

Luxurious Onsen Hotel in Kusatsu

Relaxing Onsen Experience: Enjoy 1 paid public bath facility and 3 free public bath facilities just a minute away. Unwind at Yubatake, a stone's throw from the property.

Comfortable Rooms: Each air-conditioned room features a flat-screen TV, kettle, and private bathroom with complimentary toiletries. Slip into cozy slippers for a perfect stay.

Convenient Location: With a 24-hour front desk, explore Kusatsu easily. Walk to the bus terminal, restaurants, bars, and shops nearby. Yubatake and Kusatsu Onsen are minutes away.

Book your stay at Kusatsu onsen Futabaya for a rejuvenating retreat!

Important information:

Please note there is no hot spring bath on site.

Please note that child rates are applicable to children 11 years and under, and adult rates are applicable to children 12 years and older. Please contact the property for more details.

Please inform the property which method of transportation guests plan on taking to arrive at the property.

As the area is located 3937 feet above sea level, it reaches -20 degrees Celsius in winter. Guest rooms are equipped with kerosene heaters, as air-conditioning does not work. Guests will find kerosene heater instructions in English in each guest room.

Please note breakfast-inclusive rates are only offered in the weekend and during the high season. Please contact the property directly for more details.

Guests traveling to the property via car are strongly advised to have their vehicle equipped with snow tires and/or snow chains, as heavy snowfall is expected in the winter.

For guests planning to use the on-site parking, please inform the property in advance, and also inform them of your vehicle type.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Request box when booking.

Please note that our property will be closed from April 1st to April 25th, 2024 due to maintenance. We will not be accepting inquiries by phone or email while our property is closed. Please make reservations, changes, and cancelations online. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 385 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
N
Nanami • couple • es
10
2026-05-09 • via Nuitee
M
Muneo • couple • jp
9
2026-05-06 • via Nuitee
Y
yamaawa • solo_traveller • jp
8
2026-05-05 • via Nuitee
W
Warner • couple • au
10
It was enjoyable to stay in this place .
Pros:

The location is very convenient: close to the bus station, literally 3-5 minutes. Close to Yubatake, public onsen, shops, cafes. Very clean, two private onsen in the hotel. Nice staff. Very good value for money.

2026-05-02 • via Nuitee
L
Lucy • couple • au
7
Good stay in a great location!
Pros:

Comfortable beds and spacious rooms.

Cons:

Found a hair in the bathroom when we first arrived.

2026-04-26 • via Nuitee
C
Chaw • solo_traveller • us
10
2026-04-16 • via Nuitee
K
KAZAMA • solo_traveller • jp
8
2026-04-08 • via Nuitee
S
sachie • extended_group • jp
5
2026-04-03 • via Nuitee
A
Anthony • couple • au
10
Pros:

Clean, tidy and great value

2026-03-27 • via Nuitee
H
hidefumi • family_with_children • jp
8
2026-03-24 • via Nuitee
K
Kip • family_with_children • th
9
2026-03-22 • via Nuitee
H
HSUAN-YI • extended_group • tw
10
Pros:

我還想在泡一次溫泉，可惜時間來不及，下次一定會多住一天的，這家很棒

2026-03-21 • via Nuitee
T
Tomoko • family_with_children • jp
6
2026-03-20 • via Nuitee
R
Rea • extended_group • jp
10
草津さいこー！
Pros:

従業員の方が親切で、チェックインの時間より前に行った際に荷物を預かって頂けました！案内も分かりやすかったです！
部屋は清潔で、私たちは四人部屋でしたので部屋の大部分がベッドで埋まっていましたがそれで十分でした。お風呂は貸切タイプですごく良かったです！3人、キツキツでも良ければ4人入れました！！とても良かったのでまた利用したいです！

Cons:

外に出る用のスリッパがあればなと思いました！
それ以外は全て良かったです！

2026-03-11 • via Nuitee
櫻庭 • family_with_children • jp
10
Pros:

雰囲気もよく、スタッフの方が、いい感じでした。お布団もふかふかでした。

2026-03-09 • via Nuitee
亮云 • couple • tw
8
2026-03-06 • via Nuitee
J
Johan • family_with_children • mc
8
2026-03-01 • via Nuitee
陳 • couple • tw
10
2026-03-01 • via Nuitee
K
Kanitsorn • solo_traveller • th
10
2026-02-27 • via Nuitee
S
SHIHCHUNG • family_with_children • tw
9
Pros:

有湯屋可使用，員工服務親切，英文流利，房間寬敞，備品齊全。

Cons:

湯屋如果可以登記預約使用就更好了，不用在外排隊等候。

2026-02-15 • via Nuitee