Kusatsu onsen Futabaya

Hotels
9 (406 reviews)
Kusatsu 142-1 , Kusatsu , JP

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Parking issues
Cold temperatures in common areas

Categories

Cleanliness
8.39
Review mentions that the facilities are very clean.
Service
9.36
Multiple reviews highlight the staff as very polite, friendly, and helpful.
Location
9.4
Cited as central and close to major attractions like Yubatake.
Room Quality
8.85
Spacious and warm rooms, but some noted cold temperatures.
Amenities
8.88
Private onsens are a nice feature, although some mention water temperature issues.
Value for Money
9.34
Affordable pricing for the quality of accommodation.
Food and Beverage
8.39
Breakfast area may be too cold for some guests.
Overall Experience
9.36
Guests expressed enjoyment and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:42

Property Description

Luxurious Onsen Hotel in Kusatsu

Relaxing Onsen Experience: Enjoy 1 paid public bath facility and 3 free public bath facilities just a minute away. Unwind at Yubatake, a stone's throw from the property.

Comfortable Rooms: Each air-conditioned room features a flat-screen TV, kettle, and private bathroom with complimentary toiletries. Slip into cozy slippers for a perfect stay.

Convenient Location: With a 24-hour front desk, explore Kusatsu easily. Walk to the bus terminal, restaurants, bars, and shops nearby. Yubatake and Kusatsu Onsen are minutes away.

Book your stay at Kusatsu onsen Futabaya for a rejuvenating retreat!

Important information:

Please note there is no hot spring bath on site.

Please note that child rates are applicable to children 11 years and under, and adult rates are applicable to children 12 years and older. Please contact the property for more details.

Please inform the property which method of transportation guests plan on taking to arrive at the property.

As the area is located 3937 feet above sea level, it reaches -20 degrees Celsius in winter. Guest rooms are equipped with kerosene heaters, as air-conditioning does not work. Guests will find kerosene heater instructions in English in each guest room.

Please note breakfast-inclusive rates are only offered in the weekend and during the high season. Please contact the property directly for more details.

Guests traveling to the property via car are strongly advised to have their vehicle equipped with snow tires and/or snow chains, as heavy snowfall is expected in the winter.

For guests planning to use the on-site parking, please inform the property in advance, and also inform them of your vehicle type.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Request box when booking.

Please note that our property will be closed from April 1st to April 25th, 2024 due to maintenance. We will not be accepting inquiries by phone or email while our property is closed. Please make reservations, changes, and cancelations online. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 406 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
脇野 • family_with_children • jp
8
2026-10-31 • via Nuitee
S
Simone • family_with_children • at
7
Pros:

Spartanisch eingerichtetes Zimmern was das nötigste enthält mit bequemes Bett. Hotel ist unweit vom hauptplatz entfernt. Es gibt im Haus 2 private Onsen mit einer nutzungsdauer von 20-30 Minuten wonach man raus muss.

2026-10-29 • via Nuitee
H
Houssem • solo_traveller • fr
9
2026-10-24 • via Nuitee
M
machiko • family_with_children • jp
10
マッチ
Pros:

受付をした(女性)他国の方なのに、とても丁寧な日本語で大変気持ちが良かったです。無し

Cons:

無し

2026-10-24 • via Nuitee
A
AKIHIRO • couple • jp
5
2026-10-23 • via Nuitee
Y
YAYOI • solo_traveller • jp
7
可もなく不可もなく
Pros:

立地

Cons:

平日には朝食がない

2026-10-20 • via Nuitee
N
Nishibe • family_with_children • jp
7
2026-10-16 • via Nuitee
C
Christine___ • solo_traveller • de
9
2026-10-10 • via Nuitee
S
SA • couple • cn
9
Good experience
Pros:

Good location. Morning coffee. Private onsen

2026-10-09 • via Nuitee
A
Agathe • solo_traveller • fr
8
Pros:

Onsen privé, accueil, au centre

Cons:

Isolation phonique

2026-10-09 • via Nuitee
T
takashi • solo_traveller • jp
1
もうブッキングを開かない。高価格低サービス　残念の一言。
Cons:

私の誤解でした。草津温泉での外食文化、外湯文化を十分に理解していなかったことによる期待外れが大きかったこと。老齢で夜間の外食・外湯は参加できない。
ホテルには温泉が敷かれていると思いましたが、浴室の注意書きに「温泉ではありません。一人20分以内に入浴を済ませるよう」注意書きありガッカリした。
食事についても全く不満がいっぱいです。食事は日曜日だけ出ます、平日と週末土曜日は出しませんとのこと。
連泊した１日が日曜日に当たり、出た朝食はホットドックとイチゴのスムジー、スープでした。まるで「餌」のようでした。
インターネットによるホテル検索を誤ったせいです。反省しています。今後はブッキングによる検索はしないと心に決めました。

2026-10-08 • via Nuitee
広瀬 • solo_traveller • jp
6
2026-09-18 • via Nuitee
Y
Yukio • couple • de
8
2026-09-13 • via Nuitee
M
mayumi • family_with_children • jp
8
このお値段でのこのロケーションとお宿のクオリティは最高でした。
Pros:

湯畑や草津温泉の中心地に近く、徒歩で十分楽しめた。
とてもおしゃれで清潔にされていました。

Cons:

シングルベッド4つを一部屋に置いてあり、ゆっくり寝る事は出来て大満足ですが、強いて言うなら荷物を広げるスペースが狭かった。

2026-08-30 • via Nuitee
S
Sadako • couple • jp
8
Pros:

接客が丁寧。人柄が良い。

2026-08-13 • via Nuitee
永島 • extended_group • jp
8
2026-08-13 • via Nuitee
S
SAORI • family_with_children • jp
6
満足
Pros:

朝食が美味しかった！

Cons:

お風呂が熱すぎる。

2026-08-02 • via Nuitee
E
Emi • family_with_children • jp
10
ずっと泊まりたかったー！
2026-08-02 • via Nuitee
K
katsuyuki • couple • jp
9
Pros:

湯畑が近くて夜でも見に行けました。有料だけど駐車場もあって良かったです。部屋も清潔でした

Cons:

湯が多少熱かったです

2026-07-04 • via Nuitee
後藤 • couple • jp
8
草津温泉って感じ
Pros:

湯畑に近い

Cons:

駐車場が少なく、近くの駐車場に駐車場代を支払って停めなきゃいけなかった

2026-06-28 • via Nuitee