Diaz Hotel and Resort

Hotels
8.3 (2629 reviews)
Beach Boulevard, Diaz Strand , Mossel Bay , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great ocean views
Friendly staff
Good breakfast variety
Cons:
Loud music from beach bar
Cleanliness issues
No cushions on pool loungers

Categories

Cleanliness
7.63
Room had strong detergent smell upon arrival and cleanliness methods were questioned.
Service
9.1
Staff were described as friendly and responsive, despite some maintenance issues.
Location
9.14
Great location with amazing ocean views, easy access to the beach.
Room Quality
8.09
Rooms were spacious and had great views, but there were some issues with noise.
Amenities
7.62
Amenities were mentioned as limited; no spa facilities or gym.
Value for Money
8.08
Good value overall, though some issues affected the stay.
Food and Beverage
8.63
Breakfast choices were good, but some food items did not meet expectations.
Overall Experience
8.1
Overall experience was positive but marred by noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:48

Property Description

Luxurious Accommodation with Stunning Views
Rooms at Diaz Hotel and Resort feature private balconies overlooking the beautiful Indian Ocean. Guests can relax in elegant rooms with private bathrooms including both a bath and shower.

Fun-Filled Aquatic Activities
Situated on the seafront, the resort boasts an infinity pool and an exciting aqua park with thrilling water slides. Perfect for both relaxation and adventure seekers.

Culinary Delights and Entertainment
Indulge in delicious meals at the hotel's restaurant adorned with a captivating ceiling fresco. Enjoy dishes made from locally sourced fresh produce, or head to the pizzeria and cocktail bar for a more casual dining experience.

Experience luxury, fun, and delectable dining at Diaz Hotel and Resort. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2629 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
A
Arends couple za
10
Awesome
Pros:

Everything

2026-06-30 via Nuitee
M
Mhango couple za
9
We enjoyed our stay.
Pros:

Location was/is stunning with amazing sea view. Room was so complementary considering NOT only the size but how everything is put together.
Breakfast had just everything delicious!!!

Cons:

Nothing more i could ask for.

2026-06-29 via Nuitee
M
Mputa couple za
10
Very lovely, we had a well relaxed weekend.
Pros:

Very friendly staff. We loved their breakfast.

Cons:

Nothing

2026-06-29 via Nuitee
F
Francois couple za
9
Extremely well priced, amazing location, clean, friendly staff, great views!
Pros:

Room was exceptionally Clean. Staff extremely friendly. Location is amazing, Stunning views, Secure Parking. They are also busy upgrading all the bathrooms to keep the place looking amazing.

Cons:

Because the place was not very full - off season - one did not get the full buffet breakfast experience - very little options and bacon etc was dry and looks like they only put out the bare minimum.

2026-06-24 via Nuitee
M
MillyBeans94 Solo travel Davos, Canton of Graubunden, Swiss Alps
2
Breakfast fit for prisoners.
Pros:

I genuinely struggle to understand how this breakfast offering is considered acceptable for a hotel.

As a returning guest, this was one of the most disappointing dining experiences I've had in a long time. There is a complete absence of care, pride, and attention to detail. Most of the food looked as though it had been prepared purely to fill trays rather than to be enjoyed by paying guests.

The environment itself was equally concerning. Flies around the food area, staff congregating and chatting over guests' meals, and an overall sense of disorder made the experience extremely unpleasant. Professionalism appeared to be completely absent.

The quality of the breakfast was poor across the board. The only item worth eating was the bread and butter, which, ironically, wasn't even made in-house. Everything else was bland, uninspired and felt more like a school cafeteria than a hotel breakfast service.

I see they are very defensive and do not accept any faults inbtheir previous responses. Which shows, no hope at all. The breakfast is disgusting and I'll be sure to video next time.

Compare it to protea hotel breakfast and tell me....same level? Nope, just low grade food. Even for an American, this is disgusting.

2026-06-23 via Tripadvisor
J
Jerome couple za
9
2026-06-22 via Nuitee
B
Botha solo_traveller za
8
2026-06-21 via Nuitee
S
Solene solo_traveller za
8
Pros:

Lovely beds, and good breakfast!

2026-06-18 via Nuitee
P
Pranashan solo_traveller za
6
2026-06-15 via Nuitee
C
Carmen couple za
5
It’s too big and nothing against Diaz but it’s a preference issue I don’t enjoy large hotels
2026-06-15 via Nuitee
F
Food2809 Couples Jeffreys Bay, Eastern Cape
8
Beautiful view
Pros:

Rooms comfortable and clean, most beautiful view from the balcony, staff very friendly but sadly the restaurant very very slow service and very long wait for food even when not busy

2026-06-13 via Tripadvisor
R
Roux family_with_children za
10
2026-06-11 via Nuitee
C
Chiara couple de
8
2026-06-09 via Nuitee
A
Arthur solo_traveller za
10
2026-06-07 via Nuitee
M
Mandy solo_traveller za
9
2026-06-06 via Nuitee
E
Eichweber solo_traveller za
9
2026-06-05 via Nuitee
1
1uv2travel Couples Leeds, Maidstone, Kent, England
4
Disappointing
Pros:

Stayed 2 nights as part of a tour. The hotel is slightly out of town and without a car you really have to eat in the hotel as nothing much around it.

Lovely big room with comfortable beds and an amazing sea view - however the lighting in the room is extremely poor.

The restaurant is the part of the hotel which really lets it down - eating there the first night was long and drawn out - taking over an hour to get a pizza once we’d ordered, in a restaurant which was freezing cold. Apart from 1 staff member the others seemed more interested in chatting to each other than in doing any work.

We called into the restaurant/bar for a drink on returning from a day out and when trying to pay we were asked if we were going to the beach bar, when we said no it then took around 15 minutes to find us some change.
At 9.30 the same evening we called at the bar to get a drink to be told it was shut.

At breakfast on the last day it is blatantly obvious that they can’t deal with groups arriving at the same time, part of the restaurant was cordoned off and there were not enough tables for our group to sit - this was not addressed by the staff. Very poor choice for breakfast (not upto the standard of the previous hotels we have stayed in in South Africa)

It is a shame as the hotel has potential & fantastic sea views but is lacking in the basics - due to the location it really needs to do better with the food & drink

2026-06-04 via Tripadvisor
J
Jacobs solo_traveller za
8
2026-06-01 via Nuitee
F
francois solo_traveller za
7
2026-05-30 via Nuitee
M
Mpho solo_traveller za
8
Pros:

Views were excellent. The place was neat and clean. The staff was friendly.

Cons:

The shower door was not closing properly.

2026-05-30 via Nuitee