Diaz Hotel and Resort

Hotels
8.3 (2649 reviews)
Beach Boulevard, Diaz Strand , Mossel Bay , ZA
+27 44 692 8400

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great ocean views
Friendly staff
Good breakfast variety
Cons:
Loud music from beach bar
Cleanliness issues
No cushions on pool loungers

Categories

Cleanliness
7.63
Room had strong detergent smell upon arrival and cleanliness methods were questioned.
Service
9.1
Staff were described as friendly and responsive, despite some maintenance issues.
Location
9.14
Great location with amazing ocean views, easy access to the beach.
Room Quality
8.09
Rooms were spacious and had great views, but there were some issues with noise.
Amenities
7.62
Amenities were mentioned as limited; no spa facilities or gym.
Value for Money
8.08
Good value overall, though some issues affected the stay.
Food and Beverage
8.63
Breakfast choices were good, but some food items did not meet expectations.
Overall Experience
8.1
Overall experience was positive but marred by noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:48

Property Description

Luxurious Accommodation with Stunning Views
Rooms at Diaz Hotel and Resort feature private balconies overlooking the beautiful Indian Ocean. Guests can relax in elegant rooms with private bathrooms including both a bath and shower.

Fun-Filled Aquatic Activities
Situated on the seafront, the resort boasts an infinity pool and an exciting aqua park with thrilling water slides. Perfect for both relaxation and adventure seekers.

Culinary Delights and Entertainment
Indulge in delicious meals at the hotel's restaurant adorned with a captivating ceiling fresco. Enjoy dishes made from locally sourced fresh produce, or head to the pizzeria and cocktail bar for a more casual dining experience.

Experience luxury, fun, and delectable dining at Diaz Hotel and Resort. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRJ

Location

Guest Reviews

8.3
Based on 2649 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
R
Rita • couple • za
8
Pros:

The location was amazing waking up every morning to a beautiful sea view

2026-09-16 • via Nuitee
D
De Klerk • solo_traveller • za
9
2026-09-15 • via Nuitee
L
Lucille • solo_traveller • za
10
Pros:

Exceptional

2026-09-14 • via Nuitee
A
Austine Chapfika • solo_traveller • za
10
2026-09-13 • via Nuitee
M
Mustafa • couple • sa
4
تجربة لن اكررها
Pros:

الموقع فقط والاطلاله

Cons:

المبنى قديم سكنت بالطابق العاشر رائحت المممرات بالدور العاشر سي جدا باقي الادوار لااعلم.
الافطار ليس متنوع للاسف

2026-09-12 • via Nuitee
J
Jacques • solo_traveller • za
6
2026-09-11 • via Nuitee
L
Louis • solo_traveller • za
1
Warning - lower your expectations.
Pros:

The view is remarkable.

Cons:

The manager was rude, threatening and condescending. We were misled on an upgrade to the honeymoon room, which was not the one advertised on the website. Upon questioning this she threatened to downgrade us. We were not treated like guests of the establishment and advised that we would write this negative review, but the attitude was like she couldnt care less. The staff in general appeared to be on vacation, not conducting themselves in a professional manner, laughing and talking as if they were the real guests. The cooked fish smell couldn't be escaped all day, every day. The pillow case was stained for consecutive days - not changed. The beach was inaccessible to guests but this wasn't noted. Housecleaning entered without fair warning and startled us. Breakfast is limited and below average. Food containers were filled with hot steam and burnt my wife's arm and my hand - no warning signs. Would not recommend and would not spend my money there again.

2026-09-10 • via Nuitee
N
Nompendulo Gloria • family_with_children • za
4
The housekeeping was nosy asking me personal questions. At some point, there was noise from grinding coming from the roo
Pros:

Just a stone throw away from the beach.

Cons:

The stairs to the beach were not working
The staff (Restuarant and housekeeping) were rude. Restaurant staff sloppy and unprofessional. I ordered a cocktail drink and the waiter walked up and down for about an hour, said she was looking for a glass. Eventually, when the cocktail arrived, I was in my room already and it looked and tasted nothing like a cocktail. I asked for crushed ice and another one tried to extort money from me by selling the ice saying they charge R35 for a bucket of ice and to bring it to my room they charge R10
The photo attached was the cocktail that eventually landed on my room.

2026-09-06 • via Nuitee
B
Brown • solo_traveller • za
9
2026-09-05 • via Nuitee
Z
Zuko M • solo_traveller • za
8
2026-09-03 • via Nuitee
F
Fanie • couple • za
9
Very much enjoyable
Pros:

Very good

Cons:

Nothing

2026-09-02 • via Nuitee
J
Jo-Mari • family_with_children • za
10
Pros:

Lovely stay & good value for money. Very friendly staff.

2026-08-28 • via Nuitee
A
Adriaan • couple • za
9
2026-08-27 • via Nuitee
R
Ricardo • extended_group • br
10
Vista incrível!
Pros:

Vista do quarto para o mar é esplêndida! Quarto muito espaçoso, café da manhã sensacional e localização boa

Cons:

Foi tudo ótimo. Um elevador estava arrumando, mas não foi um grande problema

2026-08-26 • via Nuitee
E
Elsabe • solo_traveller • za
10
2026-08-22 • via Nuitee
P
Paul • solo_traveller • za
9
2026-08-22 • via Nuitee
M
Mandy • solo_traveller • za
9
Pros:

Newly renovated room on 9th floor with balcony looking out to sea and wonderful sound of waves. Spacious room, comfortable bed, desk and clean bathroom with shower and bath. Great overnight stay right on beach.

Cons:

Unfortunately no access to beach at present after recent storms. Hoping for a resolution to this soon.

2026-08-21 • via Nuitee
H
Howard • solo_traveller • za
3
Pros:

I would hv love the dstv was working not bringing your own cards

Cons:

Dstv and programs not working

2026-08-16 • via Nuitee
T
Tian • family_with_children • za
9
2026-08-13 • via Nuitee
A
A J Norval • couple • za
6
Pros:

The View , the bedroom.

Cons:

The Bathroom layout is not acceptable. WC squeezed in between a wall and the bath - why is there still baths in the bathrooms? please we are past this stage in design. The breakfast was very bad - no management to see that all the dishes are full and presentable. Only one book station - One lady must prepare all the orders. Breakfast selection on offer so poor. Then the sad story what they offer is not even available.

2026-08-12 • via Nuitee