Boxotel Montreal

Hotels
Independent
9.4 (204 reviews)
175 Rue Ontario Est, Montreal, Quebec, H2X1H5 , Montreal , CA

Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Electric car charging station
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and cozy rooms
Centrally located
Free breakfast
Cons:
Hot tub closed
Noise from street
Bathroom door issues
Minor maintenance required

Categories

Cleanliness
9.33
Generally clean rooms and facilities were mentioned positively in the reviews.
Service
9.8
Multiple reviews highlight friendly and accommodating staff.
Location
9.64
Well situated, central location with proximity to downtown attractions.
Room Quality
9.29
Spacious rooms with modern amenities were noted, though some guests had minor issues.
Amenities
8.82
Some amenities were out of service or not as expected, impacting overall satisfaction.
Value for Money
9.28
Guests generally felt they received good value for their stay, except for some disappointment in amenities.
Food and Beverage
9.33
Complimentary breakfast and quality kitchen facilities were appreciated by guests.
Overall Experience
9.7
Overall positive experiences with minor issues noted without significant impact on satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:10

Property Description

Relax and Unwind with Spa Amenities
Enjoy massages, facials, and unwind in 2 spa tubs, sauna, and fitness center for ultimate relaxation.
Premium Features and Guestrooms
20 guestrooms with heated floors, memory foam beds, and fully equipped kitchens. Stay connected with free Wi-Fi and LED TVs.
Convenient Location
Located in the heart of Montreal, within walking distance to Sainte-Catherine Street and Place des Arts.
Book your stay at Boxotel Montreal for a luxurious experience in the vibrant city of Montreal.

Important information:

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Guest Reviews

9.4
Based on 204 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.64
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.7
O
Olivia
10
Pros:

Perfect for my weekend stay! Room was clean and cozy. Staff was very accommodating! I would definitely retune

2025-10-12 via Nuitee
J
john friends
8
Pros:

Well situated

2025-10-12 via Nuitee
P
Peter
10
Pros:

Friendly staff, cool building, quiet street. Definitely re-booking.

2025-10-10 via Nuitee
A
Andrea partner
10
Pros:

Room is spacious and the lady (sorry forgot her name) was very helpful and insightful.

2025-10-08 via Nuitee
C
Chantal partner
10
Pros:

We had a lovely time at Boxotel! Got upgraded to a suite on two floors with a private rooftop terrace, which we thoroughly enjoyed. A real oasis! The hotel is centrally located, close to metro stations, and yet the room was very quiet. Room was beautifully appointed, very modern. No cable to watch the news live, but there is on demand podcasts. The full kitchen had everything you need (dishes, pots and pans, dish cloth, and of course an expresso machine with some pods and sugar). As a surprise, a light breakfast was also served for free in the morning (yogurt, cheese, wrapped pastries, oranges, expresso/capuccino...). Note : the hot tub was closed and it was not clear if it was going to reopen. The sauna and the rooftop terrace were open.
Great place to stay!

2025-10-04 via Nuitee
H
Hyeong Seok
10
Pros:

Good

2025-10-03 via Nuitee
T
Terri
10
Pros:

Great stay!

2025-10-02 via Nuitee
N
Nikita family
8
Pros:

Liked the downtown proximity from the hotel and the cleanliness. However, the bed could have been firmer and when staying in a room viewing the street-side, the noise at night was loud (especially pertaining to the multiple sirens)

2025-09-30 via Nuitee
G
Gergely partner
6
Pros:

2nd stay at Boxotel. Unfortunately, it was not as good as last time. Room was clean, hotel was "fine" but it has lost its sparkle. Also - the main reason we booked again, the roof top jaccuzi / spa (which is what teuly justifies the price of this place) was not working / "out of service indefinitely". This was not communicated to us at any point until we got our bathing suits on and went to the roof and saw the hand written sign. Apparently its been out a few weeks now, so would have been nice to have been informed prior to arrival - as i would have booked another hotel. At almost 300 a night, absolutely not worth it. Otherwise, the place is fine. Staff are doing their best, I know its not their fault. C'est la vie I guess.

2025-09-29 via Nuitee
C
colette partner
10
Pros:

The only issue was that the bathroom door didn't remain locked. Everything was spectacular. Convenient location within walking distance to plenty of restaurants, public transit, museums. Our suite was very clean with great view of the city. The concierge, Nabil was very welcoming and accommodating. This will be our go-to whenever we visit Montreal. Highly recommend the Boxotel. 10/10!

2025-09-29 via Nuitee
E
Emily
6
Pros:

Staff were polite and it is a well thought out hotel, but is sadly in disrepair, mostly their terrace . There was a broken bench (turned upside down and just left in the middle of the walkway ), dead plants and the hot tub was out of service. Stains on carpeting in hall.

2025-09-27 via Nuitee
V
Vincent
10
Great room facilities, Great concept
Pros:

Very convenient location. Good room facilities. Excellent value

2025-09-26 via Nuitee
S
Sarah partner
10
Pros:

Our stay was 10/10! The accommodations were very clean with a super comfy bed and luxe bathroom. Thank you to Terry at the front desk who was a great help to our stay and experience at every detail!:)

2025-09-25 via Nuitee
C
Chantelle
10
Pros:

Terri made our stay incredible!! This place is clean, great location and has everything you could need. We loved it so much we booked again already! Great find:))

2025-09-25 via Nuitee
R
Richard partner
10
Pros:

Quite nice. The aesthetic appealed to our euro style taste. Close to the action on Ste. Catherine's. Would stay here again.

2025-09-24 via Nuitee
M
Matthew
8
Pros:

Staffs friendly
Room is comfy and cosy
Location is okay

TV devices was complicated to turn on
Spa was not in service but Expedia didn’t mention

2025-09-24 via Nuitee
S
Siobhan partner
10
Pros:

Staff was wonderful and the property was extremely clean and nice. Unfortunately my car was broken into outside of the hotel so just make sure you park in a parking lot with cameras as opposed to parking on the street.

2025-09-24 via Nuitee
C
Cheuk Man
4
Not a 4-star hotel-. Min service
Pros:

About 15min walk after getting off the 747 bus from the airport. Staff only available after 10am. Very minimal service. Must need a passcode to enter. If you want to leave your luggage at the place before 10am, you need to call the number on the door to gain access. The room is equipped with a full kitchen. Hair and 1 bug found on bed sheet. I won't say this is a hotel such the min service. Good complimentary cookies at the counter. There's better ones out there with the price I paid.

2025-09-20 via Nuitee
A
Angélique friends
10
Pros:

Everything was great and it was a very nice place! Will definitely book again

2025-09-19 via Nuitee
M
Mathew
10
Pros:

Such a great spot to stay. Loved the sauna and the gym.

2025-09-18 via Nuitee