Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.38
Some reviews mention cleanliness issues including dirty shelves and chipped tiles.
Service
10
Overall positive feedback on staff service, specifically mentioning friendly and helpful staff.
Location
9.88
Mixed reviews, with some noting it is far from downtown but others appreciating the calm area.
Room Quality
9.88
Generally comfortable with some praises, but also complaints about old fixtures.
Amenities
10
Positive remarks on available amenities, though some guests felt the gym needed improvement.
Value for Money
9.88
Views on value for money vary, but some felt pricing was off for quality received.
Food and Beverage
9.38
Food quality received negative remarks, particularly at the Club Floor, but breakfast options are positively reviewed.
Overall Experience
10
Predominantly positive experiences shared, with some notable negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Luxurious Accommodation
Sofitel Shanghai Hongqiao offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay. Guests can enjoy a flat-screen TV, safety deposit box, and plush bedding in each room.

Wellness Center and Dining
Indulge in relaxation at the hotel's wellness center or savor exquisite cuisine at the on-site restaurant. Whether guests seek a rejuvenating spa treatment or a delightful dining experience, Sofitel Shanghai Hongqiao caters to their needs.

Convenient Services
From laundry and dry cleaning services to a 24-hour front desk offering currency exchange, the hotel ensures a seamless stay for all guests. The property's commitment to sustainability by reducing single-use plastics showcases its dedication to both comfort and environmental responsibility.

Experience luxury and convenience at Sofitel Shanghai Hongqiao - book your stay now!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 385 reviews
Cleanliness: 9.38
Service: 10
Location: 9.88
Room Quality: 9.88
Amenities: 10
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
N
nancy • family_with_children • au
9
2026-07-03 • via Nuitee
M
mostafa • solo_traveller • sa
10
2026-07-02 • via Nuitee
O
Ogunleye • family_with_children • ci
10
2026-06-29 • via Nuitee
I
Indika • solo_traveller • lk
10
Pros:

All perfect

2026-06-28 • via Nuitee
I
Indika • solo_traveller • lk
10
Pros:

Very nice hotel

2026-06-28 • via Nuitee
C
camara • couple • fr
10
2026-06-28 • via Nuitee
Y
YONGTAE • solo_traveller • kr
8
Pros:

방컨디션좋음

Cons:

조식이 생각보다 별로이고
직원이 맘대로 치워버림

2026-06-27 • via Nuitee
C
CARLOS • solo_traveller • es
9
2026-06-27 • via Nuitee
S
said • extended_group • eg
9
very accommodating. You can exchange money at the hotel
Pros:

breakfast was good. room very clean

Cons:

bed was a little too soft. No metro access

2026-06-24 • via Nuitee
I
Irene • couple • ae
10
2026-06-23 • via Nuitee
A
Ahmed • solo_traveller • kw
2
Pros:

The staff only

Cons:

Everything

2026-06-23 • via Nuitee
G
Gulmira • solo_traveller • kz
10
The hotel features an elegant and thoughtfully designed interior, beautifully enhanced by paintings and sculptures. The
Pros:

The reception staff were extremely responsive and fulfilled all of my requests promptly. They were welcoming, courteous, attentive, and genuinely caring throughout my stay. I sincerely appreciate their kindness, professionalism, and dedication to guest comfort. Thank you very much for making my stay so comfortable and enjoyable.

Cons:

One area for improvement is that the housekeeping staff do not speak English. In addition, international TV channels and YouTube access were not available.

2026-06-23 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
2026-06-22 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Room ready early when I arrived from UK

2026-06-22 • via Nuitee
B
Bilal • solo_traveller • jo
10
2026-06-21 • via Nuitee
J
JiEun • solo_traveller • kr
7
2026-06-21 • via Nuitee
C
Cordoba • solo_traveller • co
10
2026-06-18 • via Nuitee
D
Diane • couple • au
10
2026-06-18 • via Nuitee
V
Vlada • extended_group • ru
10
Pros:

The rooms are big, clean and comfortable. The breakfast is rich and tasty. The personnel is friendly and helpful.

2026-06-18 • via Nuitee
T
tehseen • solo_traveller • pk
10
2026-06-18 • via Nuitee