Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.38
Some reviews mention cleanliness issues including dirty shelves and chipped tiles.
Service
10
Overall positive feedback on staff service, specifically mentioning friendly and helpful staff.
Location
9.88
Mixed reviews, with some noting it is far from downtown but others appreciating the calm area.
Room Quality
9.88
Generally comfortable with some praises, but also complaints about old fixtures.
Amenities
10
Positive remarks on available amenities, though some guests felt the gym needed improvement.
Value for Money
9.88
Views on value for money vary, but some felt pricing was off for quality received.
Food and Beverage
9.38
Food quality received negative remarks, particularly at the Club Floor, but breakfast options are positively reviewed.
Overall Experience
10
Predominantly positive experiences shared, with some notable negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Luxurious Accommodation
Sofitel Shanghai Hongqiao offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay. Guests can enjoy a flat-screen TV, safety deposit box, and plush bedding in each room.

Wellness Center and Dining
Indulge in relaxation at the hotel's wellness center or savor exquisite cuisine at the on-site restaurant. Whether guests seek a rejuvenating spa treatment or a delightful dining experience, Sofitel Shanghai Hongqiao caters to their needs.

Convenient Services
From laundry and dry cleaning services to a 24-hour front desk offering currency exchange, the hotel ensures a seamless stay for all guests. The property's commitment to sustainability by reducing single-use plastics showcases its dedication to both comfort and environmental responsibility.

Experience luxury and convenience at Sofitel Shanghai Hongqiao - book your stay now!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 354 reviews
Cleanliness: 9.38
Service: 10
Location: 9.88
Room Quality: 9.88
Amenities: 10
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
V
Vikramjit • solo_traveller • au
10
2026-05-30 • via Nuitee
W
wen • solo_traveller • cn
10
2026-05-30 • via Nuitee
G
Garri • couple • am
8
2026-05-30 • via Nuitee
W
wen • solo_traveller • cn
10
Pros:

一进酒店就有礼宾部小伙子klay的热情招待，得知我们是来旅游的之后主动提供各种旅游资料，对我们的问题都能详细回答。房间也很干净，窗外夜晚的景观灯很好看。以后还会选择入住这里。

2026-05-30 • via Nuitee
D
Dennis • solo_traveller • hk
10
The bed alone was worth the stay here. Spacious, clean, quiet, comfortable, close to airport
Pros:

The bed was the most comfortable bed I have ever slept in my life.

Cons:

the air conditioning should have a remote control

2026-05-29 • via Nuitee
H
hui qin • couple • cn
10
2026-05-29 • via Nuitee
惠琴 • solo_traveller • cn
10
2026-05-26 • via Nuitee
惠琴 • solo_traveller • cn
10
2026-05-26 • via Nuitee
R
Ramtinat75 • solo_traveller • gb
10
Pros:

Incredible staff and their service

2026-05-25 • via Nuitee
S
Stefano • couple • it
9
Pros:

Hotel molto bello, a pochi passi dal centro fiera (15 minuti a piedi) quindi molto comodo. Cristina, la manager, è molto gentile e mi ha aiutato a risolvere alcuni problemi. È stata gentile e comprensiva.

Cons:

Nulla da segnalare.

2026-05-25 • via Nuitee
惠琴 • solo_traveller • cn
10
非常好的入住体验
Pros:

前台和礼宾的服务不错。

2026-05-25 • via Nuitee
D
Diane • couple • au
6
Good - will stay again for sure
Pros:

Breakfasts were great - bed was comfy

Cons:

Windows were dirty and carpet was older and a bit smelly

2026-05-25 • via Nuitee
A
ADMIN • solo_traveller • au
10
Excellent staff service.
Pros:

Location and facilities.

2026-05-24 • via Nuitee
V
vinod • solo_traveller • in
6
2026-05-22 • via Nuitee
T
Thorsten • solo_traveller • de
10
2026-05-21 • via Nuitee
E
EHONRE • solo_traveller • ng
10
2026-05-17 • via Nuitee
I
Irene • couple • ae
10
2026-05-16 • via Nuitee
S
Sławomir • extended_group • pl
9
good choise
Pros:

Very good hotel in perfect localisation close to airport and railaway station

2026-05-15 • via Nuitee
S
Sergey • couple • ru
10
Pros:

Отличное расположение для посещения выставочного центра. Живописный район.

Cons:

Кто-то постоянно курил в отеле и стоял запах сигарет в коридоре.

2026-05-11 • via Nuitee
S
Steven • couple • us
10
Great location. Excellent service.
2026-05-07 • via Nuitee