Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.38
Some reviews mention cleanliness issues including dirty shelves and chipped tiles.
Service
10
Overall positive feedback on staff service, specifically mentioning friendly and helpful staff.
Location
9.88
Mixed reviews, with some noting it is far from downtown but others appreciating the calm area.
Room Quality
9.88
Generally comfortable with some praises, but also complaints about old fixtures.
Amenities
10
Positive remarks on available amenities, though some guests felt the gym needed improvement.
Value for Money
9.88
Views on value for money vary, but some felt pricing was off for quality received.
Food and Beverage
9.38
Food quality received negative remarks, particularly at the Club Floor, but breakfast options are positively reviewed.
Overall Experience
10
Predominantly positive experiences shared, with some notable negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Luxurious Accommodation
Sofitel Shanghai Hongqiao offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay. Guests can enjoy a flat-screen TV, safety deposit box, and plush bedding in each room.

Wellness Center and Dining
Indulge in relaxation at the hotel's wellness center or savor exquisite cuisine at the on-site restaurant. Whether guests seek a rejuvenating spa treatment or a delightful dining experience, Sofitel Shanghai Hongqiao caters to their needs.

Convenient Services
From laundry and dry cleaning services to a 24-hour front desk offering currency exchange, the hotel ensures a seamless stay for all guests. The property's commitment to sustainability by reducing single-use plastics showcases its dedication to both comfort and environmental responsibility.

Experience luxury and convenience at Sofitel Shanghai Hongqiao - book your stay now!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 335 reviews
Cleanliness: 9.38
Service: 10
Location: 9.88
Room Quality: 9.88
Amenities: 10
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
S
Steven • couple • us
10
Great location. Excellent service.
2026-05-07 • via Nuitee
S
Serg-Tch • solo_traveller • by
10
Отличный отель в пешей доступности от выставочного центра NECC
Pros:

Отель с отсылками на французскую классику. На завтрак настоящие багеты и круассаны. Комфортный номер с ванной и душем, очень удобная кровать. Отель в пешей доступности от выставочного центра NECC.

2026-05-02 • via Nuitee
A
Anuj • solo_traveller • in
9
2026-04-30 • via Nuitee
H
Heinrich • solo_traveller • de
8
2026-04-28 • via Nuitee
• solo_traveller • ru
5
2026-04-28 • via Nuitee
R
Rasec Orevir • solo_traveller • pe
10
Pros:

Excelentes instalaciones,todo muy limpio y atencion de primera

Cons:

La ubicacion muy buena para ir a recinto ferial,para alguien que va de turismo es un poco alejado de atracciones en Shanghai

2026-04-26 • via Nuitee
P
Pierre-Jean Guerin • extended_group • fr
7
Cons:

La piscine est seulement la pour dire qu’il y a une piscine
Rien à voir avec les photos

2026-04-25 • via Nuitee
A
Alberto • solo_traveller • it
8
Pros:

Struttura

Cons:

Personale non conosce molto l'inglese

2026-04-24 • via Nuitee
G
gustavo • solo_traveller • ar
9
2026-04-24 • via Nuitee
H
Hossein • solo_traveller • ca
10
2026-04-16 • via Nuitee
J
John • extended_group • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
C
Cristiano • solo_traveller • br
8
Muito bom hotel, mas pode melhorar
Pros:

O prédio é suntuoso, o quarto é espaçoso, a cama é maravilhosa, as instalações são muito boas! As camareiras são ótimas!

Cons:

A internet não funciona! Zero! Os funcionários da recepção são frios, a localização é boa pra quem vai as feiras no centro de convenções de Hongqiao! O restaurante é fraco! Podia ser melhor!

2026-04-13 • via Nuitee
A
Anatolie • extended_group • ro
10
2026-04-02 • via Nuitee
D
Dirceu • solo_traveller • br
6
Pros:

Café da manhã e academia

Cons:

Piscina falta manutenção e ajuste da temperatura. Está informado 26 graus porem é muito baixa essa temperatura. Até hóspedes chineses que estavam lá para entrar consideraram temperatura baixa. Dica: O ideal é em torno de 30 graus.
Se o SPA estivesse funcionando, poderia ajudar nessa baixa temperatura da piscina. Mas parece que está desativada. Péssimo não ter um SPA, no nosso caso, depois de viagem de várias viagens totalizando 20 horas de voo e nenhuma aguar quentinha para ajudar a diminuir o Jetleg

2026-03-30 • via Nuitee
V
VINAY • solo_traveller • in
8
2026-03-30 • via Nuitee
H
Happiness14504539841 • Couples
10
so fantastic times
Pros:

Wonderful hotel, great service, breakfast very nice and I'm so happy with the club lounge and miss Jenny the staff at club lounge she is so wonderful service to us when we spend time at the lounge. And the food is so good. So fantastic times 🥰

2026-03-27 • via Tripadvisor
J
Joseph • couple • us
10
this hotel is completely great if you will be around Hongqiao area railway or airport
2026-03-24 • via Nuitee
C
Chamenda • solo_traveller • lk
7
Internet is very slow and not worth to high price this kind of service
Pros:

Room size and the place

Cons:

Internet speed

2026-03-23 • via Nuitee
ΓΕΩΡΓΙΟΣ • extended_group • gr
10
2026-03-22 • via Nuitee
1
161timg • Business
10
Good business lounge and service
Pros:

A very good business lounge and excellent service by Jenny and the others. Will come back next time!

2026-03-19 • via Tripadvisor