Hampton Inn & Suites Memphis Germantown

Hotels
•
Hampton Inn
8.8 (416 reviews)
1680 S Germantown Rd. , Memphis , us
+1 901-309-0555

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Uncomfortable beds
Cleanliness concerns

Categories

Cleanliness
8.5
Several reviews mentioned cleanliness positively, but concerns about mold and unclean showers were noted.
Service
9.7
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.7
Numerous reviews praised the great location of the hotel.
Room Quality
8.2
Mixed reviews regarding room quality, with complaints about mattress hardness and other room amenities.
Amenities
8.7
General satisfaction with available amenities, but some noted areas needing improvement.
Value for Money
8.2
Comments indicated that the hotel may not provide good value, especially regarding bed quality.
Food and Beverage
8.2
Feedback on breakfast was mixed, with some choices appreciated but overall rating lacking.
Overall Experience
9.2
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:24

Property Description

Luxurious Accommodation
Located in Memphis, Hampton Inn & Suites Memphis Germantown offers upscale rooms with modern amenities including flat-screen TVs and free toiletries. The cozy seating area provides a perfect spot to unwind after a day of exploring the city.

Convenient Facilities
Guests can enjoy a refreshing swim in the seasonal outdoor pool or maintain their workout routine at the fitness centre. The hotel also features a 24-hour front desk, business centre, and free WiFi, ensuring a seamless stay for all visitors.

Prime Location
With popular attractions like Stax Museum of American Soul Music and Fire Museum of Memphis within a short distance, Hampton Inn & Suites Memphis Germantown is the ideal choice for travelers seeking both comfort and convenience.

Book your stay at Hampton Inn & Suites Memphis Germantown now for a memorable experience in Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.8
Based on 416 reviews
Cleanliness: 8.5
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 9.2
L
Leslie • family_with_children • us
10
Our stay was perfectly clean and nice!
Pros:

Breakfast area was spotless!

2026-08-04 • via Nuitee
C
Carl • couple • us
10
2026-07-23 • via Nuitee
J
Jill • couple • us
1
Not pleased.
Cons:

No coffee in room. No service.

2026-07-20 • via Nuitee
B
Barry • solo_traveller • us
5
Way overpriced for what I received. Will not stay at Hampton again
Pros:

The room was large and clean. It was close to several restaurants.

Cons:

There were no Kleenex dispensers in the room. If I am paying
$300 per night for a room, I expect at least that.
The breakfast was pitiful. Scramble eggs and link sausage were the hot entrees. That was it, no bacon, no hashbrowns. Got a box of cereal and the milk container was out of milk, regular coffee ran out and had to wait forever for refill. No fruit, bananas for breakfast. Some apples on central table.

2026-07-16 • via Nuitee
B
Bokoshova • couple • kg
9
2026-07-13 • via Nuitee
K
Kimberly • couple • us
10
2026-07-12 • via Nuitee
K
Kimberly • solo_traveller • us
1
Pros:

The location and facilities were decent.

Cons:

The front desk girl, Jennifer, was extremely rude. She was rude to my mother and then to me when I tried to clarify the situation. In the end, Jennifer was mistaken and didnt want to admit it. Unfortunately, we were staying there for a funeral and I didnt have the energy to find another hotel. I do not recommend this location.

2026-07-11 • via Nuitee
H
Hannah • family_with_children • us
8
2026-07-06 • via Nuitee
J
Jonathan • couple • us
10
2026-06-22 • via Nuitee
O
Octarious • couple • us
9
2026-06-17 • via Nuitee
P
Patricia • solo_traveller • us
9
Great Stay!!
Pros:

Everything was great 👍 Service was excellent!! Very polite and friendly.

Cons:

!!

2026-06-15 • via Nuitee
B
Barbara • family_with_children • us
2
Glad it was short
Pros:

Proximity to Methodist Germantown Hospital

Cons:

We were very disappointed in the size of the room and its lack of safety/handicapped accommodations. The desk chair could not be turned around completely because there was too little space between the desk and the foot of the bed. The shower had one safety bar - on the far side of the tub. One had to reach across the tub to grab hold of it. The toilet was a child's height toilet. Most adults need an adult height toilet. Especially those with arthritis or other handicaps. We had asked for a handicapped room, but this was definitely not one.

2026-06-03 • via Nuitee
B
Brianda • solo_traveller • us
10
Pros:

Loved that the hotel as well as the area was pet friendly. My 12 year old husky enjoyed the stay as well. It is a safe area to visit and close enough to drive to downtown. Breakfast included was a great bonus to our experience.

Cons:

N/A

2026-05-29 • via Nuitee
R
Rogers • solo_traveller • us
10
Pros:

Everything

2026-05-07 • via Nuitee
C
Christopher • solo_traveller • us
10
Very clean, beds comfortable, and breakfast was great!
Pros:

Beautiful

Cons:

Nothing

2026-05-04 • via Nuitee
J
Jason • couple • us
10
2026-04-23 • via Nuitee
J
John R. • couple • us
10
2026-04-17 • via Nuitee
J
Joseph • extended_group • us
10
Upon arrival we were thrilled that it was better than expected.
Pros:

The breakfast selection was good with plenty of options. The lobby always had a specialty water which was amazing.
Staff was very polite and helpful.

Cons:

I can't think of any negatives.

2026-04-14 • via Nuitee
M
MayNP • solo_traveller • us
10
Pros:

Location

2026-04-12 • via Nuitee
M
Misty • couple • us
10
2026-03-30 • via Nuitee