Hampton Inn & Suites Memphis Germantown

Hotels
•
Hampton Inn
8.8 (395 reviews)
1680 S Germantown Rd. , Memphis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Uncomfortable beds
Cleanliness concerns

Categories

Cleanliness
8.5
Several reviews mentioned cleanliness positively, but concerns about mold and unclean showers were noted.
Service
9.7
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.7
Numerous reviews praised the great location of the hotel.
Room Quality
8.2
Mixed reviews regarding room quality, with complaints about mattress hardness and other room amenities.
Amenities
8.7
General satisfaction with available amenities, but some noted areas needing improvement.
Value for Money
8.2
Comments indicated that the hotel may not provide good value, especially regarding bed quality.
Food and Beverage
8.2
Feedback on breakfast was mixed, with some choices appreciated but overall rating lacking.
Overall Experience
9.2
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:24

Property Description

Luxurious Accommodation
Located in Memphis, Hampton Inn & Suites Memphis Germantown offers upscale rooms with modern amenities including flat-screen TVs and free toiletries. The cozy seating area provides a perfect spot to unwind after a day of exploring the city.

Convenient Facilities
Guests can enjoy a refreshing swim in the seasonal outdoor pool or maintain their workout routine at the fitness centre. The hotel also features a 24-hour front desk, business centre, and free WiFi, ensuring a seamless stay for all visitors.

Prime Location
With popular attractions like Stax Museum of American Soul Music and Fire Museum of Memphis within a short distance, Hampton Inn & Suites Memphis Germantown is the ideal choice for travelers seeking both comfort and convenience.

Book your stay at Hampton Inn & Suites Memphis Germantown now for a memorable experience in Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 395 reviews
Cleanliness: 8.5
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 9.2
I
India • solo_traveller • us
10
2026-03-21 • via Nuitee
R
rashad • couple • us
10
2026-03-16 • via Nuitee
B
Byron • couple • us
8
2026-01-19 • via Nuitee
J
Jeannette • family_with_children • us
8
Very good
Pros:

Breakfast was okay could have a more of a selection location was good

Cons:

The showers in the bathrooms could have been a lot cleaner to much residue in and around the inside of the shower

2026-01-19 • via Nuitee
S
Shontavius • couple • us
10
2026-01-15 • via Nuitee
S
Stacy • couple • us
10
Pros:

Clean, and friendly staff

2025-12-03 • via Nuitee
J
Julie • couple • us
10
Pros:

Staff was very friendly, hotel was clean, great location.

2025-11-29 • via Nuitee
J
James • extended_group • us
1
They wouldn’t refund when I called a week in advance to ask
2025-11-27 • via Nuitee
S
Supranee • family_with_children • us
8
It good location for Germantown.
Pros:

Staff so friendly.

Cons:

I heard the noise from some where at night time.

2025-11-16 • via Nuitee
J
Jonathan • couple • us
10
2025-11-09 • via Nuitee
B
Bob • couple • us
8
Pros:

Great hotel and location
Lots of good stuff nearby
All walkable …
Beautiful neighborhoods all around this location

Cons:

I am a Hilton honors member and they certainly gave me one of the worse rooms …210
That was disappointing

2025-10-20 • via Nuitee
P
Paul • partner
10
Pros:

All good. Only negative was heating/cooling unit fan wouldn’t turn off. Too breezy and noisy in the room from it. Minor complaint.

2025-10-12 • via Nuitee
D
Deanna • friends
10
Pros:

everything was perfect

2025-10-06 • via Nuitee
M
Margaret • friends
8
Pros:

Hotel was clean !! Parking wss great !! Staff was very friendly

2025-10-06 • via Nuitee
B
Bethany • family_with_children • us
4
Good location but not a good value - bad beds.
Pros:

Location

Cons:

Smell and the beds were horrible especially for the price

2025-10-05 • via Nuitee
K
Kelly
10
Pros:

Great property in walking distance to good restaurants and shopping.

2025-10-05 • via Nuitee
D
Debbie • family
10
Pros:

Great

2025-09-26 • via Nuitee
M
Mark • family
10
Pros:

Staff is amazing.

2025-09-18 • via Nuitee
L
Lisa • family
6
Pros:

Moldy shower
Air conditioner is loud
Sink does not drain well

2025-09-15 • via Nuitee
C
Carolyn
8
Pros:

The staff was friendly, and the hotel very nice. It’s central to most everything. My only issue was the mattress was terrible, too hard.

2025-09-15 • via Nuitee