Holiday Inn Express & Suites - Roswell by IHG

Hotels
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Holiday Inn Express
9 (631 reviews)
3 Military Heights Drive , Roswell , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Pool temperature
Limited breakfast items

Categories

Cleanliness
8.08
There were complaints about living cockroaches and a dirty shower, affecting overall sentiment.
Service
9.55
Several reviews mentioned courteous and helpful staff.
Location
9.59
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
8.54
Most room attributes were positive, though some complained about low lighting and comfort.
Amenities
9.07
Amenities were generally good, but issues were noted with the pool and hot tub.
Value for Money
8.53
While some found it great for the price, others felt it didn't reflect quality.
Food and Beverage
9.08
Breakfast options were decent, with some variety mentioned.
Overall Experience
9.55
Most guests had a great overall experience, appreciating room sizes and pet policy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Modern Comfort and Convenience

Step into a world of modern comfort and convenience at Holiday Inn Express & Suites - Roswell. Our 3-star hotel boasts a 24-hour front desk and a business centre to cater to all your needs.

Relaxation and Recreation

Unwind in our indoor pool and hot tub, perfect for a refreshing dip or a soothing soak after a long day of exploring Roswell. Take advantage of our free shuttle service to explore the area hassle-free.

Cozy Rooms and Essential Amenities

Our guest rooms are designed for your utmost comfort, featuring amenities like a flat-screen TV, air conditioning, and a safety deposit box. With plush bed linen and towels, we ensure a restful stay for all our guests.

Experience comfort, convenience, and relaxation at Holiday Inn Express & Suites - Roswell. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 631 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
S
Stefania Olivelli • solo_traveller • it
7
2026-05-08 • via Nuitee
O
Oso • solo_traveller • us
10
2026-05-07 • via Nuitee
R
Rhonda • family_with_children • us
10
2026-05-05 • via Nuitee
E
Eli • solo_traveller • us
10
2026-05-02 • via Nuitee
C
Carrie • solo_traveller • us
10
It was nice and made the trip easier. I plan to stay there again in the future
Pros:

I liked the pool and the breakfast

Cons:

I don’t have anything that I didn’t like about the property

2026-04-25 • via Nuitee
S
Sanchez • solo_traveller • us
10
Pros:

La piscina y las habitaciones genial para la familia

2026-04-24 • via Nuitee
M
Melanie • solo_traveller • us
9
Pros:

Very clean and comfortable rooms.

Cons:

Hot tub broken

2026-04-23 • via Nuitee
A
Abdiel Emiliano • couple • us
7
2026-04-23 • via Nuitee
M
Magpayo • family_with_children • us
4
We checked in late last night was told about the water issue but they expected it to get resolved. I went and purchased
Pros:

It was clean big enough for family of 6. It was easy check in and in a great location.

Cons:

The water was out so we couldn’t flush the toilet or shower. I had to go buy gallons of water for us to brush teeth and flush toilet. Also they didn’t offer any type of discount due to the lack of water and inconvenience.

2026-04-18 • via Nuitee
V
Victor Joel • solo_traveller • mx
9
2026-04-18 • via Nuitee
L
Louise • solo_traveller • us
8
Cons:

The hot tub was not working and that is one reason I chose to to stay there

2026-04-18 • via Nuitee
V
Victor Joel • solo_traveller • mx
9
2026-04-18 • via Nuitee
T
Thomas • couple • us
9
Pros:

Breakfast was mostly good and as expected. They ran out of stuff some days. The staff was great they help with every issue we had.

Cons:

One of two elevators was broken for most of our stay. Had to take the stairs. Room cleaners did not show up when requested.

2026-04-18 • via Nuitee
M
Michelle Riddle • family_with_children • us
1
Pros:

The breakfast

Cons:

My sink wouldn't drain and when I told the lady she basically said oh well ill let maintenance in the morning. Pool is smaller than in pic. And there was a sign saying only 4 pieces of bacon a person! For 150 a night that's bull. Bed never rotated and to can tell.

2026-04-11 • via Nuitee
A
Allan • couple • us
9
Excellent choice away from main drag of Main Street
Pros:

Breakfast was good. Room and design was modern, visually appealing with almost a Euro centric point of view.

Cons:

Pillows were quite soft. Might have been firmer.

2026-04-10 • via Nuitee
R
Ron • couple • us
10
Front desk staff made the visit perfect from the moment we walked in the door to when we left. Bravo
Pros:

Breakfast was perfect ad front desk staff were exceptional. Room refrigerator was on and ready to use which is unusual for may places we stay.

2026-03-31 • via Nuitee
Y
Yesica • family_with_children • us
8
2026-03-30 • via Nuitee
M
Marinez • family_with_children • us
10
2026-03-29 • via Nuitee
W
Wyatt • family_with_children • us
8
Comfortable and quiet
Pros:

Comfy beds

2026-03-27 • via Nuitee
B
Beverly • extended_group • us
10
2026-03-26 • via Nuitee