Holiday Inn Express & Suites - Roswell by IHG

Hotels
•
Holiday Inn Express
8.6 (557 reviews)
3 Military Heights Drive , Roswell , US
+1 575-208-0736

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Good location—close to main street/airport and restaurants
Nice pool and well-equipped gym
Comfortable beds and spacious, well-appointed rooms
Generally good breakfast offerings
Clean rooms reported by many guests
Cons:
Occasional cleanliness issues (bathroom hair, uncleaned rooms, corridor smell)
Limited breakfast variety/quantity and early closing time
Value for money questioned; price seen as high by some
Reservation handling failure and nonchalant reception in one case
Slow elevator when busy
Bathroom privacy concerns (sliding door)

Categories

Cleanliness
7.8
Mixed reports: many guests said rooms were clean, but several noted issues (dirty bathroom, long hair in shower, some rooms not cleaned after first night, corridor smells).
Service
9.2
Generally praised: multiple mentions of friendly, helpful staff and an excellent front desk manager; a few negative incidents (reservation not found, nonchalant reception) but overall strong service sentiment.
Location
9
Consistently positive: described as well located on main thoroughfare, close to town/airport, handy to restaurants and shopping.
Room Quality
8.9
Mostly positive: comfortable beds, spacious and well-appointed rooms, quiet AC; occasional issues with wrong room assigned or bathroom privacy (sliding door).
Amenities
9
Strong: pool and gym receive high praise (equipment and free weights noted); parking and pet-friendly policy mentioned favorably; one slow elevator reported.
Value for Money
7.5
Some concern: at least one review called price high for what was offered; others implicitly expect higher standards for the price (limited breakfast, cleanliness lapses).
Food and Beverage
8.7
Generally good breakfast comments (wonderful, pretty good), though several guests noted limited options, lack of vegetables, early closing time and desire for more variety (e.g., regional items).
Overall Experience
8.7
Mostly positive stays: many guests described enjoyable, quiet, safe stays with friendly staff and good facilities; a few strong negatives (reservation handling failure) lowered but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Comfort and Convenience

Step into a world of modern comfort and convenience at Holiday Inn Express & Suites - Roswell. Our 3-star hotel boasts a 24-hour front desk and a business centre to cater to all your needs.

Relaxation and Recreation

Unwind in our indoor pool and hot tub, perfect for a refreshing dip or a soothing soak after a long day of exploring Roswell. Take advantage of our free shuttle service to explore the area hassle-free.

Cozy Rooms and Essential Amenities

Our guest rooms are designed for your utmost comfort, featuring amenities like a flat-screen TV, air conditioning, and a safety deposit box. With plush bed linen and towels, we ensure a restful stay for all our guests.

Experience comfort, convenience, and relaxation at Holiday Inn Express & Suites - Roswell. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Guest Reviews

8.6
Based on 557 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9
Room Quality: 8.9
Amenities: 9
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 8.7
J
Joe • family_with_children • us
7
Pros:

Clean.

Cons:

No complimentary bottled water even though I am a member.

2026-11-06 • via Nuitee
P
Pieter • couple • nl
9
Prima hotel Goede prijs kwaliteit
Pros:

Grote comfortabele schone kamer. Goed ontbijt Loop afstand naar 24 uurs restaurant.

Cons:

Alles was goed

2026-11-04 • via Nuitee
H
Halbert • couple • us
9
2026-10-28 • via Nuitee
A
Amnon • couple • il
7
נחמד
Pros:

מלון נחמד סטנדרטי

Cons:

ארוחת בוקר פשוטה חסר ירקות מחיר גבוה לתמורה

2026-10-27 • via Nuitee
J
Jennifer • extended_group • us
10
My trip was short but the stay was very enjoyable!
Pros:

The breakfast was wonderful!

Cons:

There wasn’t anything negative

2026-10-27 • via Nuitee
Y
Yasemin • couple • us
9
2026-10-27 • via Nuitee
M
mahlstede • extended_group • us
10
2026-10-27 • via Nuitee
A
Amy • couple • us
10
Wonderful hotel in Roswell
Pros:

Clean well appointed hotel in a great area, the bed was super comfortable and the room was very spacious and well played out. The gym was great! All the equipment worked and they had free weights.

Cons:

Nothing

2026-10-21 • via Nuitee
C
Carlos • family_with_children • us
10
2026-10-19 • via Nuitee
L
Lisa • couple • us
8
2026-10-16 • via Nuitee
O
Olaf • family_with_children • de
10
Gut geschlafen bei den Aliens
Pros:

Super Pool und Gym. Ordentlicher Frühstücksraum mit gutem Buffet. Großes Zimmer.

2026-10-16 • via Nuitee
G
Gary • couple • us
10
2026-10-15 • via Nuitee
C
Charlene • couple • us
10
2026-10-14 • via Nuitee
K
Kim • couple • us
10
2026-10-12 • via Nuitee
L
Leslie Simms • couple • us
8
2026-10-11 • via Nuitee
J
Julie • couple • us
10
Pros:

Great rooms and breakfast

2026-10-10 • via Nuitee
T
Ty • solo_traveller • us
10
Pros:

The front desk manager was excellent

Cons:

Breakfast wasn't so great

2026-10-09 • via Nuitee
D
davis • couple • us
8
Nice stay, got some mozzarella sticks for desk crew. Wasn't their fault there was no food d
Pros:

It met expectations for bray.

Cons:

No literature concerning food delivery. Ffs after driving all day people just want to eat and sleep. Make it easy, common sense and good business.

2026-10-09 • via Nuitee
S
Sarah • couple • gb
10
2026-09-17 • via Nuitee
A
Andrew • couple • nz
8
A great stay in Roswell NM
Pros:

A well thought out hotel, good breakfast, nice swimming pool, good parking and handy to town.
A couple of good restaurants next door and shopping close at hand.
Friendly staff and clean rooms and good service.

2026-09-16 • via Nuitee