Holiday Inn Express & Suites - Roswell by IHG

Hotels
Holiday Inn Express
9 (695 reviews)
3 Military Heights Drive , Roswell , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Pool temperature
Limited breakfast items

Categories

Cleanliness
8.08
There were complaints about living cockroaches and a dirty shower, affecting overall sentiment.
Service
9.55
Several reviews mentioned courteous and helpful staff.
Location
9.59
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
8.54
Most room attributes were positive, though some complained about low lighting and comfort.
Amenities
9.07
Amenities were generally good, but issues were noted with the pool and hot tub.
Value for Money
8.53
While some found it great for the price, others felt it didn't reflect quality.
Food and Beverage
9.08
Breakfast options were decent, with some variety mentioned.
Overall Experience
9.55
Most guests had a great overall experience, appreciating room sizes and pet policy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Modern Comfort and Convenience

Step into a world of modern comfort and convenience at Holiday Inn Express & Suites - Roswell. Our 3-star hotel boasts a 24-hour front desk and a business centre to cater to all your needs.

Relaxation and Recreation

Unwind in our indoor pool and hot tub, perfect for a refreshing dip or a soothing soak after a long day of exploring Roswell. Take advantage of our free shuttle service to explore the area hassle-free.

Cozy Rooms and Essential Amenities

Our guest rooms are designed for your utmost comfort, featuring amenities like a flat-screen TV, air conditioning, and a safety deposit box. With plush bed linen and towels, we ensure a restful stay for all our guests.

Experience comfort, convenience, and relaxation at Holiday Inn Express & Suites - Roswell. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Guest Reviews

9
Based on 695 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
L
Lisa couple us
10
Close to the airport
Pros:

Nice place to stay. Super friendly staff.

2026-08-29 via Nuitee
M
Melany solo_traveller us
9
2026-08-28 via Nuitee
J
Juliet couple us
10
Great location
Pros:

Roswell is so fun. The staff here was supper friendly and helpful. Great location to Main Street of Roswell. Pet friendly.

Cons:

N/A

2026-08-27 via Nuitee
A
adi extended_group il
7
2026-08-25 via Nuitee
M
Michael solo_traveller us
7
Pros:

Beds were comfortable, AC was quiet and cold, breakfast was pretty good

Cons:

Bathroom was dirty, shower had big chunks of long hair...

2026-08-24 via Nuitee
D
dane extended_group us
7
2026-08-24 via Nuitee
L
Lopez solo_traveller us
5
Pros:

Breakfast

Cons:

Room was not the one i booked.

2026-08-24 via Nuitee
A
Arthur couple us
10
Excellent Stay in Roswell
Pros:

What we liked most about the property was that it’s well located along Roswell’s main thoroughfare, its relatively new and well designed, it’s quiet and we felt safe. Staff is friendly and helpful.

Cons:

Really nothing about the property was not to like.

2026-08-16 via Nuitee
L
Luís Augusto family_with_children mx
9
Pros:

Space of room, breakfast

Cons:

Nothing important

2026-08-15 via Nuitee
V
Victoria extended_group us
10
Really enjoyed it . Had nice cozy vibe but felt like really nice. Love the entrance landscape
Pros:

The staff. Very friendly and nice.

Cons:

The breakfast was ok . A lot of different stuff. Wish you had chilaquiles. You know it’s fried corn tortillas mixed with egg and green chili sauce . That would have been a great breakfast item that’s cheap but really good. Plus it’s green for green aliens theme.

2026-08-11 via Nuitee
V
Véronique solo_traveller ca
1
Cons:

L'hôtel n'a pas pu trouver ma réservation malgré mon numéro de confirmation. Après un appel avec Booking.com, l'hôtel n'a pas pu honorer notre réservation et nous avons dû aller ailleurs. Le personnel a la réception etait nonchalant et rien fait pour nous accommoder. C'était "debrouillez-vous, on ne peut rien faire pour vous"

2026-08-10 via Nuitee
M
Micho_83 solo_traveller ae
7
Pros:

Location is very good and close to almost everything.
Easily accessible

Cons:

I have been using IHG for many years and i know their standards are quite high, however.this one was not.

Although we booked 2 nights, and we had 2 rooms, none of the rooms were cleaned after our first night.

Breakfast is very limited and quantity is not enough.
Breakfast closes at 10am which is not enough for guests arriving late night after long drive with kids.

1 elevator was working which is very slow when you have many guests

Corridor smell was not up.to the expectation

2026-08-10 via Nuitee
J
Jamie solo_traveller us
9
Roswell was good!
Pros:

We were just passing through and needed a place to stay. The hotel was clean and staff was ok. She was friendly, just should smile more. Rooms were clean. We didnt use any of the facilities so can't rate those.

Cons:

We didn't like the sliding door for the bathroom. The bathroom should be private. That would be the only thing I would change for this hotel, adding regular doors to the bathroom.

2026-08-09 via Nuitee
F
Francisco solo_traveller us
10
Muy buen hotel
Pros:

El hotel estaba muy limpio, las habitaciones muy amplias y funcionales y contaba con todos los servicios, además de tener una buena ubicación y estacionamiento sin costo

Cons:

No hay malos comentarios

2026-08-09 via Nuitee
C
chadlV2894EA Family
4
Don't count on breakfast.
Pros:

Rooms were clean and quiet but they closed breakfast early "ran out" of milk and pancake batter which really means they didn't want to restock it for their guest. Pretty disappointed.

2026-08-03 via Tripadvisor
G
Gail family_with_children us
10
Loved this hotel
Pros:

Best hotel we stayed in cross country. Comfy and clean. Great pool and spa. Great location. They let us check in early so we could make our your. Excellent staff

2026-08-02 via Nuitee
A
Ann family_with_children us
7
2026-08-02 via Nuitee
J
Jack solo_traveller us
6
2026-07-23 via Nuitee
C
Christy family_with_children us
10
Great value!
Pros:

Clean and comfortable

2026-07-23 via Nuitee
C
Cooper family_with_children us
10
2026-07-23 via Nuitee