Holiday Inn Express Kansas City Downtown

Hotels
•
Holiday Inn Express
9.4 (617 reviews)
417 East 13th Street , Kansas City , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room reservation issues
High prices
Limited breakfast options

Categories

Cleanliness
8.84
Rooms were clean and well-maintained, though some reviews indicated issues with room temperature.
Service
10
Staff were friendly and professional, though there were occasional issues with room reservations.
Location
10
Excellent location near T-mobile and central to downtown attractions.
Room Quality
9.54
Rooms were spacious and had beautiful views, with some issues related to booking errors.
Amenities
9.64
Good amenities available, including breakfast and coffee service.
Value for Money
8.84
A bit pricey for some guests, especially with issues around perceived discounts.
Food and Beverage
8.34
Breakfast options were limited and repetitive throughout the stay.
Overall Experience
10
Despite some negatives, overall experience was satisfying and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 617 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.64
Value for Money: 8.84
Food and Beverage: 8.34
Overall Experience: 10
C
CAROLINA • extended_group • us
7
2026-06-24 • via Nuitee
M
MARIA JOSE • family_with_children • us
9
I will recommend 98%
Pros:

I really enjoyed my stay in this hotel, is room was very clean and comfortable. The staff are so nice and very friendly. The zone is okey, not too far from the downtown perfect for families. plus I really like the bathroom bc is very bright and to me the illumination is the best!!! and they have tv where you can watch the World Cup (I don't really remember the channel but it was between the 22 and 25) . I stayed here for 3 days for the World Cup and it's totally worth it.

Cons:

I didn't enjoy the breakfast bc Im usually a picky eater and they had scrambled eggs, bread, some fruit and cereals, coffee and juice (basic/normal breakfast). My family did have breakfast and they said that it was okey (good for the price), you always could go somewhere else if you want. (the cinnamon s rolls were REALLY GOOD). and I also pay $30 for packing which It wasn't that bad but I could be cheaper IDK.

2026-06-23 • via Nuitee
G
GIOVANNICASTRO • solo_traveller • ve
10
Pros:

La ubicación

2026-06-20 • via Nuitee
A
Ademar • couple • us
9
Pros:

El alojamiento es excelente, no entiendo porqué las dos estrellas solamente, destaco la amabilidad del personal.

Cons:

Nada para decir, todo muy bien.

2026-06-18 • via Nuitee
A
Ashlyn • extended_group • us
10
Great.
Pros:

Neat and In a great location.

Cons:

Want better parking

2026-06-16 • via Nuitee
U
Udomon • solo_traveller • us
9
Pros:

The front desk lady, Smiley was so helpful and very nice. All the staff were great. The hotel smelled AMAZING! The location was perfect and the view was beautiful.

Cons:

The washing machine was out of order.

2026-06-05 • via Nuitee
D
Delia • solo_traveller • us
7
Pros:

Location is great.

Cons:

Hotel doesn't have any vending machines and the lobby has some snacks but not much varieties.

2026-05-30 • via Nuitee
T
Tiah • couple • us
10
2026-05-29 • via Nuitee
M
Mark • couple • us
7
2026-05-29 • via Nuitee
D
Danielle • family_with_children • us
10
Pros:

It smelled really good as soon as you walked in. It was clean and felt really safe and comfortable.

Cons:

N/A

2026-05-29 • via Nuitee
A
Adam • couple • us
10
2026-05-26 • via Nuitee
F
Fees • couple • us
7
Calm and peaceful!
Pros:

Was very clean and had an amazing view!

Cons:

A/C unit wasn’t good. Did not cool room at all. Had on proper settings and still wasn’t to my standards

2026-05-25 • via Nuitee
R
Robert • couple • us
7
served my purpose
Pros:

good

Cons:

road noise

2026-05-21 • via Nuitee
B
Brandon • couple • us
10
2026-05-19 • via Nuitee
B
Benardette • solo_traveller • us
10
2026-05-19 • via Nuitee
N
Niya0330 • Family • Fort Riley, Kansas
10
Great staff
Pros:

Lucky was absolutely amazing! I understand why he was employee of the month!

2026-05-18 • via Tripadvisor
V
Victoria • couple • us
8
2026-05-17 • via Nuitee
G
gretchenm315 • Couples
10
Quick stay
Pros:

Well maintained and clean! Had a pleasant stay.

2026-05-16 • via Tripadvisor
H
Heidi • solo_traveller • us
7
2026-05-14 • via Nuitee
D
Douglas • couple • us
10
This facility was perfect for our weekend activities. Access into downtown can be a bit chaotic but leaving downtown is
Pros:

Perfect location for our weekend needs. Safe and easy parking. Really good breakfast!

Cons:

Pillows! Consider “My Pillows” as a choice.

2026-05-13 • via Nuitee