Holiday Inn Express Kansas City Downtown

Hotels
•
Holiday Inn Express
9.4 (560 reviews)
417 East 13th Street , Kansas City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room reservation issues
High prices
Limited breakfast options

Categories

Cleanliness
8.84
Rooms were clean and well-maintained, though some reviews indicated issues with room temperature.
Service
10
Staff were friendly and professional, though there were occasional issues with room reservations.
Location
10
Excellent location near T-mobile and central to downtown attractions.
Room Quality
9.54
Rooms were spacious and had beautiful views, with some issues related to booking errors.
Amenities
9.64
Good amenities available, including breakfast and coffee service.
Value for Money
8.84
A bit pricey for some guests, especially with issues around perceived discounts.
Food and Beverage
8.34
Breakfast options were limited and repetitive throughout the stay.
Overall Experience
10
Despite some negatives, overall experience was satisfying and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 560 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.64
Value for Money: 8.84
Food and Beverage: 8.34
Overall Experience: 10
J
James • family_with_children • us
3
Pros:

The room was nice

Cons:

The parking was horrible and and on top of that they charged $30 for parking and there was no where to park very frustrating

2026-03-23 • via Nuitee
C
Cunningham • family_with_children • us
8
Pros:

Very comfortable and right next to entertainment

Cons:

Parking lot is too small

2026-03-23 • via Nuitee
B
Barbara • solo_traveller • it
10
Ottimo Hotel
Pros:

Ottima posizione, ottima colazione sia dolce che salata. Camera enorme. Personale super.

2026-03-21 • via Nuitee
R
Rosemarie • couple • us
9
2026-03-20 • via Nuitee
G
Gary • family_with_children • us
10
Pros:

Location, breakfast staff all excellent

Cons:

Mattress leaned on one side so it was uncomfortable. Only desk chair in room so no place for 2nd occupant to sit and relax.

2026-03-10 • via Nuitee
S
Schwaderer • couple • us
10
Great helpful staff, breakfast could have lasted longer
Pros:

Proximity to t mobile center

Cons:

Tight parking spots, but it was okay

2026-03-07 • via Nuitee
A
Ashley • couple • us
10
Pros:

Nice, clean hotel. Staff were very pleasant and easy to work with

Cons:

I don’t have anything to say

2026-03-05 • via Nuitee
M
Marcos • extended_group • ar
10
2026-03-02 • via Nuitee
J
JTI-Vicki • solo_traveller • us
7
2026-02-12 • via Nuitee
D
Duncan • extended_group • us
7
2026-01-20 • via Nuitee
V
Vince • couple • us
8
Nice place... that fell short
Pros:

Staff was great, we had to take a different room with 2 beds because they were over sold on Kings. As two were block off for Maintenace or something like that - night manager could not figure it out completely. They adjusted our bill for the inconvenience. But still, why are you able to book something and not be able to get what you booked.

Cons:

The property is perfect for a stay at the Power and Light District just a 4-minute walk... But the hotel does not offer much else. Parking lot is super small - so get there early, if you want a spot. There is no indoor pool, or any other amenities really. The free breakfast is super disappointing, with a person that helps out with getting things prepared, or re stocked but offer no other help - like when the pancake area was not working correctly.

2026-01-19 • via Nuitee
M
MaLani • extended_group • us
10
2026-01-19 • via Nuitee
I
Ivan • couple • us
10
2026-01-19 • via Nuitee
T
Tulika • family_with_children • us
8
2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
10
Pretty pricey for just 1 night.
Pros:

It smelled really good right when you walked in the door to check in. The facility was clean and tidy. Staff was super friendly. Our room was up on the 6th floor, it was a double queen bed room. Not a lot of space, but enough. We stayed because of the Lil Wayne concert at the T-Mobile center. It is a 2-3 minute walk across the street, which was really convenient. I would stay here again for convenience and the cleanliness, but paying $400 for 1 room, 1 night, and 2 parking passes is extreme in my opinion.

Cons:

I wish breakfast went later, maybe until 10 or 1030? It was hard to get up before 9am to get to breakfast.

2026-01-19 • via Nuitee
M
Mitchell • family_with_children • us
9
Overall exceeded our expectations
Pros:

Nice room. Good breakfast.

Cons:

$25 for parking was excessive

2026-01-19 • via Nuitee
S
Stacey • solo_traveller • us
10
Check in times late and check out times early
Cons:

Check in time

2026-01-19 • via Nuitee
T
Theresa • family_with_children • us
9
2026-01-19 • via Nuitee
J
Julia • family_with_children • us
9
2025-12-26 • via Nuitee
C
Cody • couple • us
9
Just what we needed for a weekend at T-mobile.
Pros:

Surprisingly good for a chain hotel, all the basics covered.

Cons:

A little pricey, but you can't beat the location if you have a to-do at T-mobile.

2025-12-25 • via Nuitee