Holiday Inn Express Kansas City Downtown

Hotels
•
Holiday Inn Express
9.4 (598 reviews)
417 East 13th Street , Kansas City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room reservation issues
High prices
Limited breakfast options

Categories

Cleanliness
8.84
Rooms were clean and well-maintained, though some reviews indicated issues with room temperature.
Service
10
Staff were friendly and professional, though there were occasional issues with room reservations.
Location
10
Excellent location near T-mobile and central to downtown attractions.
Room Quality
9.54
Rooms were spacious and had beautiful views, with some issues related to booking errors.
Amenities
9.64
Good amenities available, including breakfast and coffee service.
Value for Money
8.84
A bit pricey for some guests, especially with issues around perceived discounts.
Food and Beverage
8.34
Breakfast options were limited and repetitive throughout the stay.
Overall Experience
10
Despite some negatives, overall experience was satisfying and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 598 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.64
Value for Money: 8.84
Food and Beverage: 8.34
Overall Experience: 10
H
Heidi • solo_traveller • us
7
2026-05-14 • via Nuitee
D
Douglas • couple • us
10
This facility was perfect for our weekend activities. Access into downtown can be a bit chaotic but leaving downtown is
Pros:

Perfect location for our weekend needs. Safe and easy parking. Really good breakfast!

Cons:

Pillows! Consider “My Pillows” as a choice.

2026-05-13 • via Nuitee
T
TINA • couple • us
10
2026-05-11 • via Nuitee
D
Delores • family_with_children • us
10
Excellent
Pros:

Staff and breakfast were fantastic

Cons:

Would be nice to have an accessible pool shower for guests to use when having to stay later due to tournament at convention center.

2026-05-07 • via Nuitee
N
Neni • solo_traveller • us
10
Pros:

Celine, the front office staff was so helpful. The location and the breakfast is great as well. We are going to stay again in the future trip.

2026-05-06 • via Nuitee
E
Esabel • couple • us
10
2026-04-26 • via Nuitee
A
Adriana • solo_traveller • us
1
Pros:

Nada mal servicio

Cons:

Mala atencion

2026-04-20 • via Nuitee
C
coles • solo_traveller • us
10
2026-04-17 • via Nuitee
K
Kathryn • couple • us
8
Good.
Pros:

Nice comfortable place.

Cons:

Expected it to be in walking distance to more sights.

2026-04-10 • via Nuitee
T
Taylor • family_with_children • us
10
2026-04-07 • via Nuitee
R
ryanmA2873RV • Family
10
Best Welcome
Pros:

Very welcome greetings and everything was good!

2026-04-01 • via Tripadvisor
H
Hannah • family_with_children • us
9
Great roomy room with a few kinks
Pros:

Room was very big with a closer, safe, drawers, microwave, and fridge! Bathroom is also huge. Nice lighting in the room, one switch turns on over head lights. Blackout curtains in the rooms are plus too! Walls are a bit thin, but the bed was not up against the next room, so was not disturbed by other guests at all! Not a far walk from things downtown and it is a bit quieter.

Cons:

The AC unit in the room kept making this loud clicking noise that would wake us up. Front desk staff was very cold upon checking in, but that could be because the music playing in the lobby is horrendous.

2026-03-30 • via Nuitee
S
Schwaderer • couple • us
10
2026-03-29 • via Nuitee
D
Duane • family_with_children • us
10
Pros:

Nice location clean

Cons:

Beds was soft for my liking

2026-03-29 • via Nuitee
J
James • family_with_children • us
3
Pros:

The room was nice

Cons:

The parking was horrible and and on top of that they charged $30 for parking and there was no where to park very frustrating

2026-03-23 • via Nuitee
C
Cunningham • family_with_children • us
8
Pros:

Very comfortable and right next to entertainment

Cons:

Parking lot is too small

2026-03-23 • via Nuitee
S
Scenic57769743958 • Friends getaway • Ottawa, Kansas
10
Nice stay
Pros:

Front desk was helpful, clean room and a nice hot breakfast. Short walk to T-Mobile for the event we attended.

2026-03-21 • via Tripadvisor
B
Barbara • solo_traveller • it
10
Ottimo Hotel
Pros:

Ottima posizione, ottima colazione sia dolce che salata. Camera enorme. Personale super.

2026-03-21 • via Nuitee
R
Rosemarie • couple • us
9
2026-03-20 • via Nuitee
G
Gary • family_with_children • us
10
Pros:

Location, breakfast staff all excellent

Cons:

Mattress leaned on one side so it was uncomfortable. Only desk chair in room so no place for 2nd occupant to sit and relax.

2026-03-10 • via Nuitee