Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG

Hotels
•
Holiday Inn Express
8.4 (882 reviews)
11509 Red Run Boulevard , Owings Mills , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good overall experience
Cons:
Overpriced
Inconsistent breakfast quality
Some areas needed updates

Categories

Cleanliness
8.15
While most reviews praised cleanliness, some mentions indicated areas needing updates.
Service
9.15
Staff was frequently described as friendly and helpful, contributing positively to the overall experience.
Location
8.65
Generally good location with access to amenities, though somewhat isolated for some guests.
Room Quality
8.65
Rooms were often described as clean and comfortable, with some adverse comments on bed comfort.
Amenities
8.15
Amenity quality was average, with some guests enjoying breakfast while others found it lacking.
Value for Money
7.65
Some guests felt the rooms were overpriced for what was offered.
Food and Beverage
8.15
Breakfast was mixed in reviews, with some praising it while others deemed it mediocre.
Overall Experience
8.65
Despite some issues noted, many guests reported an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:50

Property Description

Convenient Location
Located in Owings Mills, just 23 km from Towson University, Holiday Inn Express & Suites Owings Mills-Baltimore Area offers a central spot for travelers to explore the area.

Modern Amenities
This 3-star hotel boasts a fitness centre, free WiFi, a 24-hour front desk, and air-conditioned rooms equipped with essential amenities like a flat-screen TV, microwave, and fridge.

Nearby Attractions
Explore nearby attractions such as the Edgar Allen Poe Museum and Baltimore Museum of Art, both within a short drive from the hotel.

Ready to experience comfort and convenience in Owings Mills? Book your stay at Holiday Inn Express & Suites Owings Mills-Baltimore Area now!

Important information:

Please be advised this is a nonsmoking property. If you are caught smoking on property or in the rooms, you will be subject to a $250 smoking fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 882 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.65
M
Maria • couple • us
6
2026-10-16 • via Nuitee
F
Freeman • family_with_children • us
10
Pros:

Clean rooms

Cons:

None

2026-10-16 • via Nuitee
H
HAROLD • family_with_children • us
10
2026-10-16 • via Nuitee
F
Faye • family_with_children • us
8
Comfortable
2026-10-14 • via Nuitee
A
Alfonza • solo_traveller • us
3
I will never stay there again.
Pros:

Bed was very comfortable.

Cons:

Upon arrival, it was a lot of construction equipment laying around in the parking lot. It seemed like it has been sitting for months. Hotel staff was hard to reach, even after ringing bell on 2 occasions. Breakfast was from 6am to 9am however, when I arrived at 850am, all breakfast items were depleted and not replenished. The next morning, I arrived at 620am and had to wait 10-15 minutes for eggs and sausage to be prepared. This is ridiculous. I smelled marijuana in the hallway. The tv didn't consistently work. Children were running in the hallway at 145am and after 10pm on another night. I had to call security. Power went out twice, i had to take a shower in the dark, which is a safety hazard. When power went out, emergency lights in hallway wasn't working. Neither was the elevator. I had to lug my luggage down steps. I rang the bell at front desk when I was leaving and again, no one responded. I've called numerous times to management to inquire about discount for my inconveniences, but no one has returned my call or email, requesting call back. I will never stay at that establishment again.

2026-10-13 • via Nuitee
E
Edna • family_with_children • us
5
It was inconvenient when we lost electricity. I hope we can get some discount at this point.
Pros:

Breakfast was variety of choices which is good.

Cons:

Lost electricity in the bathroom, also in the dinner area.
We were not able to take a shower because only cool water was working.
Elevators were not working we had to use the stairs from 3th floor with our luggage while I have issues with my knee.

2026-10-12 • via Nuitee
R
Rice-Harris • couple • us
1
Not a safe place to stay alone
Pros:

My room was clean

Cons:

It smelled like weed in the hallways. The hotel manager/owner came to my door at 2in the morning asking to see my ID. I was alone and scared. I showed my ID and he left. I one explained why or what happened. I did not feel safe after and could not sleep. I left first thing in the morning. I will never stay there again.

2026-10-11 • via Nuitee
M
Monet • family_with_children • us
10
2026-10-10 • via Nuitee
M
michelle • solo_traveller • us
10
2026-10-09 • via Nuitee
K
Karyn • solo_traveller • us
9
2026-09-19 • via Nuitee
A
Ashley • couple • us
2
2026-09-18 • via Nuitee
R
Rufus • solo_traveller • us
10
Awesome experience
Pros:

I had to change my date orignally scheduled, the person was very helpful in accommodating my change

Cons:

Loved everything

2026-09-16 • via Nuitee
J
January Garcia • solo_traveller • us
10
2026-09-16 • via Nuitee
F
Fadisha • couple • us
10
2026-09-16 • via Nuitee
P
Philip • couple • us
6
Huge pile of debris by dumpster entire time we were there, trash in stairwell A, loud guests Sat nig
Pros:

Coffee was hot, cinnamon rolls were hard. Kitchen staff were friendly.

Cons:

Loud guests running up and down 4th floor Saturday nights, slamming doors and yelling profanity then running down the stairs. Guest next door in room 425 yelling into his phone at 1130pm. Next day manager offered points to make up for the disturbance. Last night the exterior door from The pool was unsecured, told night attendant while she was wrapped in a blanket speaking with a man near her desk. She didn’t seemed too concerned.

2026-09-16 • via Nuitee
M
Marcia Smith • family_with_children • us
7
We requested a change of room and it was granted pronto. Customer service pretty good.
Pros:

The breakfast was very good. It was satisfying and much to go around. The coffee was especially great,

Cons:

The coffee pot in our room was not working most of the time. We had to ask for bathroom tissue, not enough supplies in bathroom.

2026-09-14 • via Nuitee
W
Whitney • couple • us
9
Pros:

Breakfast was great

Cons:

Room service needed to be requested but that wasn't communicated. When we requested linens they never came

2026-09-12 • via Nuitee
M
Mary • solo_traveller • us
3
2026-09-05 • via Nuitee
E
ebony • family_with_children • us
10
2026-09-01 • via Nuitee
S
Stacey • family_with_children • us
8
2026-09-01 • via Nuitee