APA Hotel Higashi Shinjuku Kabukicho Higashi

Hotels
APA Hotels&Resorts
7.9 (2338 reviews)
Shinjuku-ku Kabukicho 2-17-7 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Friendly staff
Cons:
Small room
Limited amenities
Confusion about services

Categories

Cleanliness
8.54
The hotel was spotless, which was appreciated after long days exploring the city.
Service
8.51
Staff were extremely kind and welcoming, speaking good English.
Location
8.55
Great location - 10 min walk to Shinjuku center and proximity to Kabukicho.
Room Quality
7
Rooms are small and had issues like poor sound isolation.
Amenities
7.03
Basic amenities were available, but no restaurant or laundry in hotel.
Value for Money
7.99
Good price for the location and cleanliness.
Food and Beverage
7.04
Confusion about breakfast information from staff.
Overall Experience
8.51
Overall great experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Modern Comfort and Convenience

Luxurious Rooms: Experience ultimate comfort with our original mattresses and top-notch amenities such as a flat-screen TV, fridge, and electric kettle in each room.

Convenient Services: Enjoy a relaxing massage service and take advantage of our 24-hour front desk. Need to store luggage? We offer free storage on check-in and check-out days for your convenience.

Great Location: Situated just minutes away from Higashi-Shinjuku Station, our hotel provides easy access to popular destinations like JR Shinjuku Station and Shibuya Station. Book your stay at APA Hotel - Higashishinjuku Kabukicho Higashi for a memorable Tokyo experience.

Important information:

Please note, breakfast will be served in a restaurant that is 131 feet or less than a minute's walk from the property.

Please note, guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2338 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.51
H
Harald couple at
7
Cons:

viel zu klein für 2 Personen
kein Kleiderschrank vorhanden

2026-04-10 via Nuitee
Y
Yuan chun couple tw
5
2026-04-10 via Nuitee
A
Amelia family_with_children us
10
2026-04-10 via Nuitee
K
Kwan Tsit Richard couple ch
8
Gute location aber eher teuer für die raumgrösse und der qualität des Personals.
Pros:

Location

Cons:

Personal hat zum Teil nur wenig english gesprochen und es gab dadurch missverständnisse. Waren aber hilfsbereit.

2026-04-09 via Nuitee
S
Sasaki couple jp
8
Pros:

とっても過ごしやすかった!また利用したい!

Cons:

お部屋が少し暑かったです

2026-04-09 via Nuitee
M
Michelle couple au
10
Pros:

Great

Cons:

Nothing

2026-04-08 via Nuitee
M
MARIA couple es
8
2026-04-08 via Nuitee
E
EDURNE family_with_children es
8
2026-04-07 via Nuitee
C
CHRISTOPHER solo_traveller gb
3
Decent location, comfortable bed but that’s about it, I would not recommend this hotel.
Pros:

The location is great, comfortable bed, clean room…

Cons:

Rooms are absolutely tiny, barely enough room to open your suitcase, heating was stuck on permanently so the room was boiling hot, had to have the window open permanently which meant that i could not sleep very well due to the noise. The staff barely speak any English which makes it very difficult to communicate. I cannot imagine how bad it would be in the summer if there is no air conditioning! It was 20-25 degrees most days and around 18-20 degrees at night and they said they cannot turn the heating off, I asked them at least twice.

2026-04-06 via Nuitee
M
Maria family_with_children no
8
2026-04-05 via Nuitee
F
FRACHEBOIS family_with_children fr
9
2026-04-05 via Nuitee
T
Trell couple us
2
Definitely was not what I expected.
Pros:

N/A

Cons:

The elevator was out of service the moment we arrived. The staff ignored me and helped other customers as if I didn’t exist, even though I was standing right in front of them as I tried to figure out how to get our bags to our room. They had already carried other customers’ bags up, but they refused to do the same for ours. I asked them to deliver our bags to our room when the elevator was open, but that never happened.

The room itself was extremely small. The heating and air conditioning were controlled by the front desk, not on a per-room basis. Opening the window was constant yelling, sirens, and just overall loud noise. The area was also a bit run-down.

2026-04-04 via Nuitee
P
Paulina couple gb
10
2026-04-04 via Nuitee
C
Christina extended_group de
7
Pros:

Location and stuff were amazing

Cons:

The single rooms were identical to the double ones. In the double room there was not space for both of our suitcases.

2026-04-04 via Nuitee
E
Eric couple ca
9
Pros:

La chambre est petite, mais cela n'a pas été un problème.
Excellent emplacement

Cons:

C'est bruyant la nuit puisque le quartier est très animé.

2026-04-02 via Nuitee
J
James couple gb
10
Great!
Pros:

Very modern room on a good location

Cons:

The only thing was the room was a little bit small and there was lots of APA hotels so was a bit confusing 😂

2026-04-02 via Nuitee
G
Gazmend couple ch
9
2026-04-01 via Nuitee
T
Tony family_with_children gb
9
APA Hotel
Pros:

Location. Helpful staff.

Cons:

Small room. Lift very busy at times. Breakfast inconsistent

2026-04-01 via Nuitee
K
Kalle solo_traveller fi
10
2026-03-31 via Nuitee
J
JEAN-MICHEL family_with_children fr
7
Bien placé mais très mal insonorisé
Pros:

Plutôt bien placé à 15 min de la gare à pied
Quartier très animé surtout le soir

Cons:

Insonorisation très mauvaise ! Du 8ème étage, on entend les gens discuter dans la rue. Alors quand les sirènes des ambulances ou des policiers retentissent (et ça arrive 3 ou 4 fois par nuit), je vous laisse imaginer !

2026-03-31 via Nuitee