Rooms Hotel Kazbegi

Need to visit Kezbegi and the rooms hotel is the only place you should stay in ! You don’t even need to leave ur room and you have the full kezbegi view and relaxing life that you can ever imagine!

Absolutely stunning hotel. Totally design forward in an amazing location. Incredible food. Great value. The road to get there is a little hairy but once you’re there it’s a dream.

We had an absolutely wonderful experience at this hotel. From the moment we arrived, the staff went above and beyond to make us feel welcome. The room was spotless, modern, and incredibly comfortable. The location was perfect for exploring the area, and the breakfast was delicious with plenty of variety. We will definitely be staying here again!

Super location! Great stuff and ever hi) we are absolutely in love with this hotel.
We advice for any guests to take their swiming suites : spa zone is perfect.

It was my first time to stay in a Moutain Resort in winter, and i really likes the experince, the hotel has a panoramic view of the mountain, all the rooms has a balcony view a breath take view, also at the Hotel Lobby there is a big outside sitting aread to enjoy the view, the restaurany is so big and the food was delicios, for the fiest time in my life i stay in a room without TV, but who carres, i dont need it the view was enoght for me.

Fantastic hotel experience. Varm, cozy and professional in all aspects with very friendly staff. Will come back for sure!

The room was great, and the view was breathtaking. It felt like a dream to us. I came with my husband, and it was a really romantic place.

​I recently stayed at Rooms Hotel Kazbegi and I have to be honest the location is absolutely stunning the hotel building itself is amazing, and the views are beyond beautiful It’s truly a masterpiece in terms of scenery. However, it is a massive shame that such a magnificent place is ruined by the staff’s cold and arrogant attitude.
​Almost no one here smiles or makes you feel welcome. The atmosphere feels heavy from the moment you walk in my experience with the receptionist during check-in set the tone for the entire stay
despite arriving exhausted from the road she was cold and rushed me, I actually tried to be friendly and smiled, saying something like, "I think the suite deserves this price difference" just to lighten the mood. Instead of a professional response, she literally rolled her eyes, sighed with visible boredom, and snapped, "So which one will you take?"
​This same employee’s lack of care continued when I found that the $220 upgrade I paid for was actually higher than the online rates. When I politely pointed it out the next day, her only response was a rude, "So what do you want now? You already paid." Later, when my room's coffee machine was broken, she treated me with contempt again, assuming I didn't know how to use it. It took a professional Housekeeping Manager to finally realize the pipes were completely clogged and replace the entire machine.
​The restaurant was no better. For every single request even something as simple as a glass of white wine would condescendingly say "come again," pretending he couldn't understand basic English just to be arrogant. He did this with every single order I placed
While the views are 5-star, the service doesn't even meet basic standards It’s a place where you feel like a burden rather than a guest.

Wow — Rooms Kazbegi, you are simply beautiful. The hotel’s layout, paired with that million-dollar view of Mount Kazbek (also spelled Kazbeg), is breathtaking. It’s the most famous and prominent peak in the area, part of the Greater Caucasus mountain range, standing tall at around 5,033 meters (16,512 feet). Truly iconic and unforgettable.

I arrived late in the evening around 9:30 pm, completely exhausted after an 11-hour overnight train journey from Yerevan to Tbilisi. To make matters more adventurous, the road was closed halfway due to a truck accident. Long story short, I managed to get a last-minute cab once the road reopened. A tip for future travelers: always check road conditions before heading to the mountains — this is the only road in and out, and an important logistics route between Georgia and Russia.

I spent three amazing nights at the hotel and absolutely loved being surrounded by the mountains. I took a cab (you can walk too, but make sure you have proper gear) to visit Gergeti Trinity Church, and I walked directly from the hotel to St. Elias the Prophet Church — both are stunning. The views are incredible from everywhere: your room, the breakfast dining area, and even the gym. Running on the treadmill with Mount Kazbek right in front of you has to be one of the most beautiful gym views in the world.

A small disappointment was that the outdoor ice bath tub was closed. I asked about it but didn’t receive a clear explanation. That aside, this place was the absolute highlight of my three-week journey across the Caucasus region.

Thank you, Rooms Kazbegi, for such a beautiful stay. These memories will stay with me for a long time.

Great location near Gudauri, but stay in Gudauri itself in heavy snow. Nice hotel, just needs better lighting and cleanliness

Had a very short stay at the Rooms Kazbegi hotel. But was a very warm and cozy stay for all the family.
Excellent views from the rooms and a nice wellness centre with heated swimming pool. Ms Nutsa at the front desk was extremely efficient with her work and made an easy check in process and check out.

The location of the property is absolutely stunning, offering breathtaking mountain views that truly make the stay memorable. The surrounding scenery and peaceful atmosphere are the main highlights and create a very special experience. However, the water boiler was extremely noisy and at times felt like being on board an airplane, which affected the overall comfort.

On the downside, both the Twin and Double rooms were quite small, with no space to open luggage comfortably. The rooms did not have TVs, the lighting was dim, and the balcony lacked proper lighting as well. The bathroom design was also disappointing—during showering, water spread across the entire floor. Considering the price paid, I expected a better room layout and improved amenities.

I wish I could write a good review for this hotel. We intentionally booked a three night stay during a private custom tour of Georgia and Armenia because of positive press and its good views. It is perhaps the most well known hotel to international travellers to the country. I'll start with the positives: the staff is incredibly hard working and, security guards excepted, unfailingly polite. The view from our room was indeed spectacular and it's a pleasure to watch the the sleeping volcano as the light changes from dawn to dusk.

I'll begin with what is really a minor quibble. I was somewhat disappointed by the decor. While there is an emphasis on local craft and products, the hotel is almost aggressively and intentionally international, and, as it's more than a dozen years old, at this point rather dated. Had it not been for the view, I would have thought I was at an urban chain hotel in any major American city. I couldn't help but feel that it was a missed opportunity to showcase its history as a Soviet era sanatorium.

The reason I'm compelled to write my first poor tripadvisor review is because the hotel is very obviously understaffed. Once again, the cleaners, waiters, and everyone were very well mannered and very hard working - all of them. There simply weren't enough of them to offer a proper standard of service to be expected at a hotel of this caliber. Priority was consistently given to large tour groups (most of them staying only overnight) over a couple like us. This made for a rather dull experience, as it was difficult to strike up a conversation with fellow guests. The management made minimal effort to offer programming or its own group activities. We waited well over an hour to receive drinks (let alone the food) during our final dinner (for which we had made reservations). It might have been two before we received food. The few odd couples seated near us had a similar baffled reaction as we watched a large tour group seated near us receive course after course while we waited and waited.

In short, I'm sure this is a lovely one night stay on a group tour. It is not a destination.

The view of the kazbek mountain range from the hotel is amazing, facilities like indoor swimming pool are good.

However the behavior of the staff at the restaurant is extremely poor. We asked for an omlette with veggies and they got us a plain omlette. We asked the server "Anie" if we can get something with veggies and she spoke in utter disdain "that's all the we have here". We asked for the manager and the staff nearby all started defending her. Her supervisor Tiel was also of not much help.

I'm a marriott bonvoy lifetime platinum member and have never come across such poor staff. Hoping the marriott team can do some mystery visits and review their operations and reconsider the staff or the partnership altogether.

An extremely disappointed guest who lost a little faith in the marriott institution

Our stay at Rooms Kazbegi was a mix of highs and lows. We were lucky enough to be upgraded to a valley view room, which was absolutely stunning - the view was breathtaking, and we could even see the church from our room! It was the perfect setting for our anniversary celebration.

However, the room itself was quite basic and could benefit from some maintenance. Unfortunately, the daily room cleaning was not up to the mark, and the floor was often left dirty.

Despite it being a lean period, the hotel was quite busy, and we found it challenging to find a table at breakfast every morning. The limited vegetarian options for breakfast were also disappointing.

On the plus side, the pool was a nice touch, and we managed to squeeze in a swim during our 2-night stay.

One major issue we faced was the language barrier, with most staff at breakfast unable to speak English, which made it difficult to communicate our needs.

Overall, our stay was pleasant, but there are definitely areas for improvement. We hope that the hotel will address these issues to provide a better experience for future guests.

Amazing place to stay for 1–2 nights. Breathtaking views and the best hotel breakfast I’ve ever had. The hotel is very clean, wonderfully warm despite the cold weather outside, and all the staff truly do their best. We had a badly broken shower in our room, so they upgraded us — it was wonderful, thank you.

You don’t even need any entertainment there — you can sit for hours just watching the mountains. There’s also a cute dog and a cat walking around the property from time to time, and it was lovely to spend some time with them.

However, the restaurant experience is very frustrating. You can see people struggling just to place their orders, and then the staff forget to bring the food afterward. Prices are extremely high, plus an additional 18% VAT, yet the service is nonexistent.

The magnificent view, wonderful experience. The best breakfast I’ve ever had. We wish we could stay for more days. We will definitely come back!

We stayed at Rooms Kazbegi with a group of friends and it was one of those stays you never forget. The moment we arrived, we were blown away by the view the mountains look unreal, especially in the morning light. The hotel has such a warm, welcoming atmosphere, with that perfect mix of modern comfort and rustic charm. We spent hours on the terrace just chatting, drinking wine and watching the clouds move over Mount Kazbek pure magic. The staff were super friendly and always ready to help with a smile. Great food, cozy rooms and an unforgettable vibe. If you’re traveling with friends, this is the kind of place that makes you slow down and just enjoy life.

Rooms Kazbegi had a great view but everything else was substandard. Busy tour group hotel. Super crowded no place to sit for breakfast and dinner. Food was nothing special. The worst thing was the dated dingy room, with a cramped bathroom and useless shower. The bed was 40 years old, guaranteed to have a sore back in the morning. Loud hallway with doors slamming and noisy drunks until late hours. Staff were generally too busy to be helpful or even polite. Not worth the higher price, look for nearby cabins that are newer and have the same view.

The hotel view is so amazing but the service is a bit disappointed. We are group of 3 people so on the check in time my extra bed was not yet added , the reception informed me that the house keeper will add later but it took an hours and I have to remind the reception again. When the housekeeper later came to my room , she was bit rude to set up the extra bed with bad manner speaking the local language which I don’t understand but knew from the body language and facial expression . The 2 pool staffs also not welcome as well.

The best thing from this hotel is the Amazing view.