The Ropemaker - A Heartwood Inn

Hotels
8.9 (515 reviews)
Havant Road , Emsworth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 515 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
V
Vicky solo_traveller gb
10
Pros:

Fabulous place, staff were lovely and the room was spacious and extremely comfortable

Cons:

We took our dog and whilst there is a garden there are no poo bins. A bin would be very useful and would prevent people from leaving piles of full dog poo bags

2026-04-18 via Nuitee
N
NEAL solo_traveller gb
8
2026-04-12 via Nuitee
I
Ian couple gb
8
2026-04-12 via Nuitee
T
Tessa couple gb
7
2026-04-09 via Nuitee
B
Bethany solo_traveller gb
10
Absolutely marvellous!
Pros:

Clean, tidy, excellent service and the complimentary sweet treats were to die for!

I’ll definitely be coming back in the future!

2026-04-09 via Nuitee
K
Kevin couple gb
7
Beautiful but disappointed
Pros:

Love the food the staff and the location. The rooms are amazing perfect for our stay it's our 2nd time as The RopeMaker. We used to come before.

Cons:

We got a garden facing room this Easter weekend and we were very disappointed that from before lunch until almost 10pm at night music from the pub/restaurant could be heard in our room. We went out and come back for the evening to relax and the music was still audible. The website states a relaxing stay which was not the case. We love the place and live music fine as it's advertised but constant background pub music that can be heard even if Windows are closed not acceptable. It was warm so the doors were left open to the garden. I think people should be made aware if this is pub policy to have music playing all day.We will come back but will be requesting quieter room facing the other way.

2026-04-08 via Nuitee
H
HANNAH couple gb
10
10/10 would recommend
Pros:

The staff were incredibly helpful, the rooms were beautifully decorated and spacious and the facilities were 10/10. We travelled with two dogs and everything was completely faultless.

2026-04-07 via Nuitee
G
Guy couple gb
9
2026-04-05 via Nuitee
L
Lorri solo_traveller gb
10
Faultless. A true gem. I will be returning.
Pros:

Faultless. Incredible stay and went well beyond expectations which is very rare. A true gem. Highly highly recommended. Free upgrade on arrival too, huge thanks for that kindness too.

Cons:

Nothing, it was perfect!

2026-04-04 via Nuitee
T
Tony couple gb
10
2026-04-04 via Nuitee
H
Hales couple gb
5
Pros:

Close to Emsworth harbour

Cons:

It's a very busy pub

2026-03-28 via Nuitee
R
Rebecca solo_traveller gb
9
Great
Pros:

Room was lovely - although shower water slow to warm up!
Very comfortable bed - v important!
Didn't stop for breakfast but dinner was excellent.
Staff all very welcoming

2026-03-26 via Nuitee
R
Ryan solo_traveller gb
10
Very happy. Would definitely stay again.
Pros:

Very clean and tidy. Very cosy room. Staff were brilliant and food was amazing.

2026-03-26 via Nuitee
C
Catherine solo_traveller gb
9
2026-03-26 via Nuitee
L
Lee solo_traveller gb
9
I was very impressed by this Inn. Beautiful design choices and great welcome - bravo.
Pros:

I really loved the the music playing in the room as you arrive with dimmed lights and hand-written welcome note. That was really lovely and more than you'd get in some excellent hotels.

Cons:

Nothing I'd care to note.

2026-03-25 via Nuitee
M
Magdalena couple gb
8
Overall great place to stay , very dog friendly:) thank you
Pros:

Room nice and comfy. Bed extremely comfortable, wanted to take it home with me😉
Staff very friendly

Cons:

We been given the wrong room but that wasn’t a huge issue . We been offered a little discount instead and we were happy about it .

2026-03-25 via Nuitee
E
Elaine couple gb
9
5th visit great service and value
Pros:

Excellent value and comfortable

Cons:

Nothing

2026-03-25 via Nuitee
S
Sam couple gb
10
Pros:

The bed was really comfy and slept very well and accomodating staff.

2026-03-23 via Nuitee
M
MJS couple gb
7
Pros:

Breakfast good, dinner good. Room not so good.

Cons:

I didn’t like being given a room designed for a person in a wheelchair/ disabled.

2026-03-23 via Nuitee
S
Shirley couple gb
10
2026-03-21 via Nuitee