The Ropemaker - A Heartwood Inn

Hotels
8.9 (569 reviews)
Havant Road , Emsworth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 569 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
M
Maria Isabel solo_traveller gb
8
Pros:

The staff was really friendly and helpful.

Cons:

Our room was not clean properly the days we were there

2026-05-16 via Nuitee
A
Adekunle solo_traveller gb
8
2026-05-12 via Nuitee
M
Mike extended_group gb
8
Great place would come back
Pros:

Great staff and service we really enjoyed our stay

Cons:

The only thing was they got our room beds wrong we asked for a double and were given two singles.

2026-05-12 via Nuitee
L
Ledy couple gb
8
2026-05-12 via Nuitee
S
Suzanne solo_traveller gb
10
Wonderful stay
Pros:

Superb, cosy room design, spotlessly clean and very comfortable bed - loved it. Very helpful and welcoming staff.

Cons:

N/a

2026-05-11 via Nuitee
N
Nik solo_traveller gb
6
2026-05-06 via Nuitee
A
Andre couple sg
8
Comfortable hotel with a great restaurant within walking distance of Emsworth high street
Pros:

Comfortable room, outstanding restaurant and great location.

Cons:

Housekeeping could be a bit more methodical

2026-05-05 via Nuitee
A
Adrian couple gb
10
A lovely spontaneous night away!
Pros:

Really great place to stay
Good food and a great welcome

Cons:

Prices of drinks were very high

2026-05-04 via Nuitee
C
Christopher couple gb
9
2026-05-03 via Nuitee
D
Dominic solo_traveller gb
10
2026-05-02 via Nuitee
A
Angela couple gb
9
Good food and wine, great live music and very comfortable bed staff were fabulous
Pros:

The staff were fabulous, they couldn’t do enough to help make our stay as comfortable as possible. They had live music which was great.

Cons:

The room was very comfortable snd extremely good value however we were on the first floor which was too warm. We spoke to a member of staff regarding this, he said he was aware and trying to rectify the situation. He very kindly offered a free breakfast. We were not looking for anything free but we did have a lovely breakfast. We would be very happy to stay here again.

2026-05-02 via Nuitee
H
Hannah couple gb
9
Excellent stay with the advantage of an excellent bar & restaurant
Pros:

Our room was lovely & cosy & the bar & restaurant were very nice.

2026-05-02 via Nuitee
M
Michelle solo_traveller gb
10
2026-04-29 via Nuitee
T
Tina couple gb
7
Amazing,clean and excellent staff
Pros:

You are always made to feel welcome and all the staff will do anything for you. The choice of drink and food was amazing. At night it so peaceful, but well located to main link roads and bus routes (just out side).

Cons:

The bath panel in room 8 needs a bit of up grade and the bed was like sleeping on a plank of wood. Would recommend some mattress toppers on request.

2026-04-28 via Nuitee
J
Jamie solo_traveller gb
9
2026-04-26 via Nuitee
M
mark couple nl
10
A genuinely good night with good company
Pros:

really friendly staff, nothing was to much trouble. A really good menu, with some different items that were simple but well prepared - very enjoyable

2026-04-26 via Nuitee
C
Cullen solo_traveller gb
10
Pros:

I absolutely loved my dog treats, dog bed and bowls ready for my pooch! I have never travelled with a dog, so seeing these bits made me feel relaxed that if he barked no one would mind! The room decor is beautiful, I was surprised how nice it was for the £85 price tag per night. Bed was super comfy and nice shower. Thank you for my treats, too! I don’t usually write reviews but I genuinely loved my one night solo (ish!) stay!

2026-04-26 via Nuitee
S
sjp6491 couple gb
9
Our stay was very good and we would certainly recommend and stay again.
Pros:

We were pleased at how good the Ropemaker is, everything, room, staff, food was very good.

Cons:

A shaver point in the bathroom and a light over the bathroom mirror.

2026-04-26 via Nuitee
K
Katherine couple gb
8
Would recommend and return
Pros:

Friendly and welcoming staff who did their best to accomodate our wishes.
Very comfortable and well appointed room and bathroom, plus nice toiletries!

Cons:

Cooking smells in the bar was the only downside.

2026-04-25 via Nuitee
M
Martin couple gb
9
2026-04-24 via Nuitee