The Ropemaker - A Heartwood Inn

Hotels
8.9 (515 reviews)
Havant Road , Emsworth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 515 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
F
Furlong couple gb
10
2026-03-07 via Nuitee
K
Keith couple gb
10
Friendly welcoming staff and atmosphere
Pros:

Very clean and well looked after

Cons:

Nothing

2026-03-02 via Nuitee
D
Duncan solo_traveller gb
9
2026-02-27 via Nuitee
S
Saffron couple gb
8
2026-02-25 via Nuitee
M
Martin solo_traveller gb
9
2026-02-12 via Nuitee
A
andrew solo_traveller gb
9
Lovely hotel and stay. Recommended.
Pros:

Location, staff, cleanliness and style.

Cons:

My room was really hot overnight even though the radiators were switched off. I think it was above the kitchen? Fan in the room helped.

2026-02-11 via Nuitee
J
Jean couple gb
10
Short walk to my son’s house, celebrating his 50th birthday.
Pros:

Breakfast served at the table a pleasant extra.

Cons:

Parking was difficult on Friday. Car park full. Easier on Saturday.

2026-01-25 via Nuitee
A
Ashton🍒 couple gb
10
2026-01-21 via Nuitee
R
Richard solo_traveller gb
10
2026-01-20 via Nuitee
C
Christine couple gb
9
Short stay in high quality rooms. We hope to return.
Pros:

We booked extra comfy room which was lovely with special treats for us and our dog. Special area to dine and have breakfast with our dog which is good for us and good for those who don't have dogs! Breakfast great with lovely service.

Cons:

Nothing. Would love to return.

2026-01-19 via Nuitee
K
Katherine solo_traveller gb
9
Lovely location, quality food and rooms. Would stay here again without question.
Pros:

The welcome to the property was excellent with friendly & helpful staff.
I walked into my room with an amazing set up - a radio was on playing classic fm, lights were dimmed for mood lighting and a hand written welcome note from the staff waited for me with 3 homemade sweet treats which was a gorgeous touch.

Cons:

There wasn’t as much sound proofing as id have liked as I could hear the bathroom fan from the room next door & some louder music played from a near by room. This didn’t affect the quality of the stay but could be looked into as some feedback.

2026-01-19 via Nuitee
S
Sarah couple gb
9
2026-01-19 via Nuitee
S
Scarlett couple gb
10
Relaxing, friendly and a good vibe
Pros:

The staff were all so amazing friendly and accommodating, the room was beautiful and everything we needed they managed to get for us. The little macarons and cakes in our room when we arrived were such a lovely surprise and delicious! Cocktails were fantastic too.

Cons:

Only positive things to say

2026-01-19 via Nuitee
R
Robert couple gb
8
Enjoyed our meal and 1 night stay
Pros:

Lovely pub / restaurant, let in dog as well

Cons:

Maybe just a little over priced for the room but also it was good quality

2026-01-19 via Nuitee
T
Tim solo_traveller gb
9
2026-01-19 via Nuitee
S
Susan solo_traveller gb
10
A very comfortable hotel with helpful and professional staff.
Pros:

The hotel was extremely busy as it was a Saturday night and of course very noisy. However, the soundproofing upstairs was exceptional as I heard no noise once I was in my room on the first floor.

Cons:

It would have been more convenient to have reserved parking spaces for hotel guests.
My room was very warm but floor standing fans were provided.

2026-01-19 via Nuitee
G
Graham solo_traveller gb
10
Wonderful!
Pros:

Regular client under previous ownership, first visit since overhaul. Pleased the general homely atmosphere has stayed, while having a completely new style. Room furnishing and colour pallet were very welcoming and cozy, and restaurant and menus were fabulous! Staff were superb, knowledgeable and friendly.

Cons:

I could have had more time and stayed longer!

2026-01-19 via Nuitee
R
Richard solo_traveller gb
10
Will recommend and stay again when next in the area.
Pros:

The upgrade was most welcome. Beautiful room and ensuite. The whole hotel was beautifully decorated, maintained and very clean. The additional touches of treats and Roberts radio really made for a difference, certainly going the extra mile.

Cons:

Room was very hot, but due to external conditions, the fan was a life saver! An A/C unit may need to be considered.

2026-01-19 via Nuitee
C
Case solo_traveller gb
10
2026-01-18 via Nuitee
M
Mandi solo_traveller gb
8
2026-01-17 via Nuitee