The Ropemaker - A Heartwood Inn

Hotels
8.9 (515 reviews)
Havant Road , Emsworth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 515 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
H
Hales couple gb
5
Pros:

Close to Emsworth harbour

Cons:

It's a very busy pub

2026-03-28 via Nuitee
R
Rebecca solo_traveller gb
9
Great
Pros:

Room was lovely - although shower water slow to warm up!
Very comfortable bed - v important!
Didn't stop for breakfast but dinner was excellent.
Staff all very welcoming

2026-03-26 via Nuitee
R
Ryan solo_traveller gb
10
Very happy. Would definitely stay again.
Pros:

Very clean and tidy. Very cosy room. Staff were brilliant and food was amazing.

2026-03-26 via Nuitee
C
Catherine solo_traveller gb
9
2026-03-26 via Nuitee
E
Elaine couple gb
9
5th visit great service and value
Pros:

Excellent value and comfortable

Cons:

Nothing

2026-03-25 via Nuitee
L
Lee solo_traveller gb
9
I was very impressed by this Inn. Beautiful design choices and great welcome - bravo.
Pros:

I really loved the the music playing in the room as you arrive with dimmed lights and hand-written welcome note. That was really lovely and more than you'd get in some excellent hotels.

Cons:

Nothing I'd care to note.

2026-03-25 via Nuitee
M
Magdalena couple gb
8
Overall great place to stay , very dog friendly:) thank you
Pros:

Room nice and comfy. Bed extremely comfortable, wanted to take it home with me😉
Staff very friendly

Cons:

We been given the wrong room but that wasn’t a huge issue . We been offered a little discount instead and we were happy about it .

2026-03-25 via Nuitee
S
Sam couple gb
10
Pros:

The bed was really comfy and slept very well and accomodating staff.

2026-03-23 via Nuitee
M
MJS couple gb
7
Pros:

Breakfast good, dinner good. Room not so good.

Cons:

I didn’t like being given a room designed for a person in a wheelchair/ disabled.

2026-03-23 via Nuitee
S
Shirley couple gb
10
2026-03-21 via Nuitee
G
Gadd couple gb
9
Wish we had booked more than one night.
Pros:

Breakfast by order!., we had not paid in advance as were aware of this system. The room was superb. Could not be bettered. Also had evening meal. It got quite busy while we were there. The staff were lovely and friendly. We were delighted to be close to bus stops with very regular service to Chichester or Portsmouth. A train station in Emsworth which is a couple or so stops from the Ropemaker. A lovely garden to sit with a pot of tea.

Cons:

Room….no hot water for shower prior to evening meal or early morning hand wash. Very hot later. Mentioned before we left after just one night. Scrambled egg with chopped chives was very nice but just one slice of thin white toast?? Evening meal was amusing to us as we struggled with the menu and French (?) culinary terms. We do not watch foodie programmes.

2026-03-19 via Nuitee
S
Sharon couple gb
9
Pleasantly Surprised
Pros:

Room 5 was lovely.
No heating in the room but that was ok.
Room 6 was lovely and very warm with nice patio doors to sit outside.
Breakfast the second day was second to none - absolutely wonderful.
The Roast dinner on the second day was absolutely wonderful too.

Cons:

Room 5 could have done with another chair as the bench a bit uncomfortable to site on.
No heating in the room but that was ok. Could have done with more toilet roll in the room on day two.
Breakfast was not so nice on the first day, the sourdough bread was very hard and could not be eaten.
Dinner on day on was Chateau Brianne - very expensive for two pots of chips, half as tomato each with couple cloves of garlic in one and a pot of sauce which we were supposed to share and was tiny.

2026-03-19 via Nuitee
Y
Yelyzaveta solo_traveller ua
10
2026-03-14 via Nuitee
S
Saffron couple gb
9
2026-03-09 via Nuitee
F
Furlong couple gb
10
2026-03-07 via Nuitee
K
Keith couple gb
10
Friendly welcoming staff and atmosphere
Pros:

Very clean and well looked after

Cons:

Nothing

2026-03-02 via Nuitee
D
Duncan solo_traveller gb
9
2026-02-27 via Nuitee
S
Saffron couple gb
8
2026-02-25 via Nuitee
M
Martin solo_traveller gb
9
2026-02-12 via Nuitee
A
andrew solo_traveller gb
9
Lovely hotel and stay. Recommended.
Pros:

Location, staff, cleanliness and style.

Cons:

My room was really hot overnight even though the radiators were switched off. I think it was above the kitchen? Fan in the room helped.

2026-02-11 via Nuitee