Courtyard by Marriott Guatemala City

Hotels
•
Courtyard by Marriott
8.9 (281 reviews)
1 Avenida 12-47, Zona 10 , Guatemala , gt

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Overall Experience
Cons:
Service Issues
High Pricing
Missing Amenities

Categories

Cleanliness
8.99
The hotel was generally reported as clean by multiple reviews.
Service
8.46
Mixed feelings; while some praised service, complaints about unfriendliness were noted.
Location
9.5
Several reviews highlighted the great location and accessibility.
Room Quality
8.95
General satisfaction with room quality was observed, although minor issues were mentioned.
Amenities
8.48
Some complaints about missing items in the room affected the score.
Value for Money
8.94
Some felt the price was high compared to offerings, yet the overall sentiment was positive.
Food and Beverage
8.49
Mentioned breakfast and dining options received mixed feedback.
Overall Experience
9.36
Overall positive experience with noted minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:30

Property Description

Fitness Centre and Free WiFi

Courtyard by Marriott Guatemala City boasts a well-equipped fitness centre for guests to stay active during their stay. Stay connected with complimentary high-speed WiFi available throughout the property.

Delicious Dining Options

Indulge in a buffet or American breakfast to start your day off right. The in-house restaurant offers a diverse menu of international dishes for guests to enjoy throughout their stay.

Convenient Business Facilities

For those traveling for work, the hotel provides a convenient business centre to meet all your professional needs.

Book your stay at Courtyard by Marriott Guatemala City now to experience these fantastic amenities and more!

Important information:

Onsite parking free for guests only, one car per reservation per room night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 281 reviews
Cleanliness: 8.99
Service: 8.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.36
A
Adrian • solo_traveller • cr
9
Despues de un dia de agitado se descansa bien.
Pros:

Las habitaciones son muy confortables

Cons:

El gym muy basico el equipamiento.

2026-04-16 • via Nuitee
M
Marcelle • extended_group • fr
5
Staff communication with guests especially at front desk. Upkeep of rooms need to be improved.
Pros:

This visit unimpressed. Have stayed many times before.

2026-04-12 • via Nuitee
T
Tjeerd • solo_traveller • nl
8
Pros:

Fijn hotel op goede plek voor mijn werk maar ook voor bezienswaardigheden en restaurants op loop afstand. Logistiek goede plek. Fijne ruime kamer met uitzicht. Super fijn groot bed. Goed bureau om aan te werken en prima badkamer. Uitstekend ontbijt en goed attend personeel.

Cons:

Receptie is op eerste verdieping, een bordje bij de lift zou erg praktisch zijn als je voor de eerste keer arriveert en er is geen personeel beneden aan de straat/parkeergarage hal. Ik heb even moeten zoeken in ieder geval om het te begrijpen.

2026-04-08 • via Nuitee
A
Anna • family_with_children • es
9
2026-04-06 • via Nuitee
R
ROMAN • solo_traveller • us
2
2026-03-25 • via Nuitee
E
Eduardo • family_with_children • ch
10
Pros:

O hotel é super amigável com funcionários simpáticos. Localização perfeita.

2026-03-19 • via Nuitee
D
Daniel • couple • us
9
2026-03-16 • via Nuitee
D
Daniel • extended_group • us
8
2026-03-16 • via Nuitee
S
Sebastian • family_with_children • gt
10
Pros:

Muy limpio y camas cómodas. Personal atento.

Cons:

No habían opciones gluten free para desayuno.

2026-03-10 • via Nuitee
J
Junaid • solo_traveller • pk
9
Pros:

Nice staff and a very good location. A lot of restaurants and cafe around.

Cons:

The reception should be at the ground floor instead of the 2nd floor, but it's not a big deal.

2026-03-05 • via Nuitee
M
Mauricio • family_with_children • cr
10
2026-01-19 • via Nuitee
R
REBECA • extended_group • cr
10
Excelente
Pros:

Servicio

2026-01-19 • via Nuitee
I
Isis M • family_with_children • mx
10
Cómodo y confortable
Pros:

La ubicación del hotel

Cons:

El ingreso al parqueo y para llegar al lobby

2026-01-13 • via Nuitee
J
Jorge Eduardo • couple • co
10
Pros:

Un muy buen hotel localizado en una zona excelente de la Ciudad de Guatemala. Es un hotel con espacios amplios y hermosos, con un personal muy amable. La habitación es amplia, al igual que las camas y el balo, todo muy bien aseado.

Cons:

Todo me gustó.

2026-01-02 • via Nuitee
B
Bernardo ® • family_with_children • cr
8
2025-12-31 • via Nuitee
C
constantin • couple • de
1
Ok
Cons:

They charge me twice and since 3 weeks didn’t get my money back.

2025-12-29 • via Nuitee
A
alejandro • extended_group • co
9
.
Pros:

no incluimos desayuno

Cons:

.

2025-12-29 • via Nuitee
I
Irma • couple • us
10
The staff was very warm and accommodated our needs.
Pros:

I love the Historical building, the hacienda feel was warm and inviting.

2025-12-22 • via Nuitee
G
Gomez • extended_group • hn
10
2025-12-17 • via Nuitee
R
Remi • couple • ca
10
2025-12-15 • via Nuitee