Red Ruby Hotel

Hotels
6.9 (44 reviews)
Ojijo Road, , Nairobi , ke

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Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Clean and beautiful environment
Convenient central location
Cons:
Overpriced food and drinks
Multiple issues with room amenities

Categories

Cleanliness
8.04
Guests noted the property as very nice and clean, benefiting from a beautiful presentation.
Service
7.01
Service is perceived as lacking, especially considering issues raised regarding client handling.
Location
9.05
Central location received positive feedback for ease of access to other places.
Room Quality
6
Guests pointed out significant issues such as poor lighting and lack of hot water.
Amenities
5.53
Several amenities were noted as inadequate or missing.
Value for Money
6.49
Concerns regarding pricing, especially for food and charges, led to a lower rating.
Food and Beverage
5.54
Food and drink options were viewed as overpriced, detracting from the experience.
Overall Experience
7.51
Overall experience was largely positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:23

Property Description

Convenient Location
Situated near top attractions like Kenyatta International Conference Centre and Nairobi National Museum, Red Ruby Hotel offers easy access to the best of Nairobi.

Comfortable Rooms
Each room at Red Ruby Hotel is equipped with a TV and a private bathroom, ensuring a cozy and relaxing stay for all guests.

Nearby Points of Interest
Explore popular sights such as Nairobi Botanic Garden and Nairobi Snake Park, all within close proximity to Red Ruby Hotel.

Experience the best of Nairobi at Red Ruby Hotel - book your stay now for a memorable visit!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: NBO

Location

Guest Reviews

6.9
Based on 44 reviews
Cleanliness: 8.04
Service: 7.01
Location: 9.05
Room Quality: 6
Amenities: 5.53
Value for Money: 6.49
Food and Beverage: 5.54
Overall Experience: 7.51
R
Robin • solo_traveller • de
9
2025-09-09 • via Nuitee
G
Godlove • solo_traveller • tz
10
Pros:

Very nice place. Clean and Beautiful. Great location. I enjoy all my time there.

Cons:

I think food and drinks are overpriced. Curtains and mosquito net should be changed. Otherwise it was great to stay there. I will stay again when I go back to Nairobi.

2025-09-08 • via Nuitee
• solo_traveller • ke
8
Overall good experiences, thanks.
Pros:

Central location so you can get to other places easily.

Cons:

Price increase during the year!

2025-09-06 • via Nuitee
K
KONSTANTINOS • couple • gr
5
.
Pros:

Not bread
not honey,marmalade

Cons:

Hot water mixer at the shower very difficult to adjust.
Not shower telephone.
Washing basin without hot water.
In my 7 days stay was charged 6.500 kes daily.
Not air-conditioning.
Very poor lighting at the room.
Asked to pre pay daily,by visa card or cash.

2025-08-29 • via Nuitee
B
Balathandapani • solo_traveller • in
8
2025-07-23 • via Nuitee
M
martin
2
Pros:

This property is not willing to compromise with a client even in unique circumstances. All they care about is getting a clients money without giving a service

2025-06-25 • via Nuitee
D
Dianne • solo traveller • ke
10
Exceptional
2025-06-16 • via Nuitee
L
Leah • young couple • tz
5
Passable
2025-06-12 • via Nuitee
M
Mwabila • solo traveller • ke
7
Good
2025-05-18 • via Nuitee
J
Judy • review category business travellers • ke
8
Very good
2025-05-17 • via Nuitee
P
Peter • solo traveller • ke
6
Pleasant
2025-05-16 • via Nuitee
M
Michael • young couple • de
8
Very good
2025-05-05 • via Nuitee
E
Estelle • young couple • gb
8
Otherwise the place appeared clean and quiet
Pros:

Staff appeared cheerful and welcoming and explained the necessary information.

Cons:

The staff was interrupted while attending me a few times.
The water was too hot and not able to control it.
You should provide glasses for drinking into the room.

2025-04-20 • via Nuitee
B
Balathandapani • review category business travellers • in
8
Very good
Pros:

Good location

Cons:

No lift facility. That naked us tired to carry luggage to top floors.

2025-04-17 • via Nuitee
A
Alison • solo traveller • ke
8
Very good
2025-04-17 • via Nuitee
J
Judy • solo traveller • ke
8
Very good
2025-04-02 • via Nuitee
B
Balathandapani • review category business travellers • in
8
Very good
2025-03-05 • via Nuitee
B
Benson • young couple • ke
1
Security wise very poor
Pros:

I was robbed in the room and the walked away without no asking her anything security matters alot

Cons:

Security wise

2025-03-01 • via Nuitee
S
Sammy • young couple • ke
6
Pleasant
2025-02-27 • via Nuitee
I
Ibrahimo • young couple • mz
4
Disappointing
2025-02-11 • via Nuitee