Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Great location
Spacious rooms
Good value
Cons:
Wi-Fi issues
Breakfast variety
Noise from hallways

Categories

Cleanliness
8.14
Generally clean, but noise issues indicate possible cleanliness concerns.
Service
9.11
Excellent service noted by multiple guests, very helpful staff.
Location
9.15
Great location as mentioned by several guests.
Room Quality
8.6
Rooms are comfortable and spacious but some had issues like sloped ceilings.
Amenities
8.63
Amenities mentioned positively, although internet issues raised.
Value for Money
8.59
Good value as described by several reviews.
Food and Beverage
7.14
Breakfast variety criticized but overall good quality noted.
Overall Experience
8.61
Overall enjoyable experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:45

Property Description

Experience a cozy retreat at our intimate hotel in Benavente, Zamora, nestled near a historic medieval castle.

Charming Rooms: Immerse yourself in our thoughtfully decorated rooms, featuring unique furniture, artistic murals, and modern amenities like smart TVs.

Convenient Amenities: Enjoy seamless connectivity with complimentary WiFi throughout the property. Additionally, take advantage of ample parking options in the vicinity.

Book now to indulge in a delightful stay at our enchanting hotel, where comfort meets history.

Important information:

Please note that the property will charge 50% of the reservation at the moment of making the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 17 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1840 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.14
Overall Experience: 8.61
A
ANGEL ENRIQUE couple es
7
Pros:

El baño muy limpio y lo mas en accesorios. Perfecto.

Cons:

Una chica de recepción, que primero decía que no había y al insistir, si que hubo. El resto muy agradables y atentas

2026-03-28 via Nuitee
R
ROSA MARIA family_with_children es
9
2026-03-28 via Nuitee
P
Pilar family_with_children es
10
Pros:

El hotel está muy bien. La habitación perfecta, amplia, limpia, cómoda... La persona que nos atendió fue muy amable y con un trato muy familiar. Me gusta este hotel.

2026-03-27 via Nuitee
P
Pilar couple es
10
Pros:

La atención del personal y la limpieza.

Cons:

2026-03-25 via Nuitee
T
Teodoro family_with_children es
8
2026-03-24 via Nuitee
M
M. A. AYUSO couple es
9
COMODIDAD Y BUENA UBICACIÓN
Pros:

LIMPIEZA, COMODIDAD Y AMPLITUD DE HABITACIÓN. BUENA ATENCIÓN DEL PERSONAL.

2026-03-24 via Nuitee
J
JAVIER solo_traveller es
10
Super acogedor y sorprendente el nivel de detalles con los clientes.
Pros:

El nivel de detalles de la habitación está fuera de lo ordinario hoy en día. Ni en los mejores hoteles tienen tantos detalles con los clientes.

Cons:

Cambiaria la bañera con Hidromasage por un plato de ducha. Pero vamos..., por poner una pega. Porque todo fue perfecto, la verdad. El nivel de detalles era abrumador.

2026-03-23 via Nuitee
M
Michel extended_group fr
9
Parfait pour une étape portugaise
Pros:

Établissement parfaitement bien tenu à tout point de vue

Cons:

3 chambres petit lit

2026-03-23 via Nuitee
M
Miguel Ángel family_with_children es
8
2026-03-23 via Nuitee
M
Manuel family_with_children es
8
Pros:

En general todo

Cons:

El jacuzzi está estropeado y eliges una habitación por Booking ves las fotos y luego es otra

2026-03-23 via Nuitee
A
Aurelio family_with_children es
9
Excelente relación calidad -precio
Pros:

Relación calidad - precio. Para ser un 3 estrellas está muy bien.

Cons:

Nada

2026-03-22 via Nuitee
R
Ramón couple es
10
Pros:

Volveremos al hotel; personal muy amable y bien atendido; todo limpio.

2026-03-22 via Nuitee
D
David solo_traveller es
8
2026-03-21 via Nuitee
I
Ignacio solo_traveller es
9
2026-03-21 via Nuitee
A
Alvarez couple es
8
2026-03-21 via Nuitee
A
ANGEL extended_group es
10
Agradab
2026-03-20 via Nuitee
J
Juan Carlos solo_traveller es
10
Estancia inmejorable
Pros:

El hotel cómodo, limpio, tranquilo y con calidades más de hotel de 4 estrellas que de tres.
Relación calidad precio inmejorable.
Por parte del personal el trabajo impecable y eficiente 100%

Cons:

Quizá mejoraría las almohadas, y por hacer un crítica constructiva.

2026-03-17 via Nuitee
J
Jordi Brito solo_traveller si
8
Confortable and well kept hotel in the center
Pros:

NICE and COSY
central
Free parking near by if you are lucky
Shops near

Cons:

breakfast too basic

2026-03-17 via Nuitee
M
María José family_with_children es
8
Pros:

Muy limpio, buena ubicación y muchos detalles para ser un 3 estrellas.

Cons:

El desayuno un poquito justo, todo bueno pero poca variedad.

2026-03-15 via Nuitee
F
Federico family_with_children es
10
2026-03-15 via Nuitee