Embassy Suites Amarillo Downtown

Hotels
•
Embassy Suites Hotels
8.7 (924 reviews)
550 S Buchanan Street and SE 6th Av , Amarillo , us
+18068035500

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Breakfast quality
Cons:
Check-in issues
AC problems
Parking

Categories

Cleanliness
8.45
Several reviews mentioned cleanliness positively, but also indicated some issues (e.g., overflowing trash).
Service
8.95
Most reviews praised the staff, with a few criticisms about front desk service.
Location
8.65
Many reviews appreciated the convenient location.
Room Quality
8.55
Rooms were generally comfortable but some had issues like AC problems and poor pillows.
Amenities
8.85
Amenities were frequently praised for their quality and cleanliness.
Value for Money
8.55
Value was perceived as good, though some found the price steep.
Food and Beverage
8.75
Breakfast was generally enjoyed by many guests.
Overall Experience
8.85
The overall sentiment expressed in reviews was very positive, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:21

Property Description

Luxurious Accommodation
Experience comfort and style at Embassy Suites Amarillo Downtown, located just 4.7 km from Austin Park. Our air-conditioned rooms feature modern amenities including flat-screen TVs and private bathrooms, ensuring a relaxing stay for all guests.

Top-Notch Facilities
Indulge in our on-site restaurant, fitness centre, indoor pool, and hot tub during your stay. Need a quick snack? Visit our in-house snack bar or utilize the business area for your convenience. Our multilingual staff at the reception are available around the clock to assist you with any queries.

Convenient Location
Conveniently situated near Rick Husband Amarillo International Airport, our hotel offers easy access for travelers. Book your stay at Embassy Suites Amarillo Downtown for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

8.7
Based on 924 reviews
Cleanliness: 8.45
Service: 8.95
Location: 8.65
Room Quality: 8.55
Amenities: 8.85
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.85
M
Maria Luisa • extended_group • us
8
Pros:

Place was nice and clean; drinks at Happy Hour; lobby area was very nice. Really enjoyed. Had a problem with A/C but staff helped resolve and were very nice. Definitely nice stay and would recommend. Thank you!

2026-07-03 • via Nuitee
L
Lance • family_with_children • us
10
2026-07-03 • via Nuitee
J
Julia • family_with_children • us
7
Pros:

Very overcrowded and much of the food was gone. We arrived at 8:30 and there were no biscuits the coffee had run out and there was as 1 spoon of yogurt.

Cons:

The omelet was fine but the lack of other food was a problem. The choices of bread weren’t good. I would have expected some nice whole-grain bread. There was no bacon.

2026-06-30 • via Nuitee
L
Leah • family_with_children • us
1
Pros:

Good location

Cons:

Terrible staff, we had to change rooms in the middle of the night because of an co2 sensor then the new room had the heat on and wasn’t able to cool off all night.

2026-06-29 • via Nuitee
W
William C. • couple • us
3
Excuses and attitude dominating the the way the staff handled everything.
Pros:

Location .

Cons:

Room we reserved was not the room we got .

2026-06-26 • via Nuitee
E
Erin • couple • us
10
Pros:

Loved how clean the hotel and our room was! Everyone was very friendly and welcoming.

2026-06-21 • via Nuitee
L
Livia • couple • us
10
Pros:

Fabulos

2026-06-19 • via Nuitee
A
Adam • solo_traveller • us
10
Pros:

Everything was great!

Cons:

NA

2026-06-19 • via Nuitee
W
William • solo_traveller • us
8
We had a nice stay overall and would stay again.
Pros:

It was comfortable and I love the suite style. Our family can separate and not have to be all in one big room. And the location was good.

Cons:

Paying for parking and the barn style doors on bathroom makes it feel like you don’t have as much privacy.

2026-06-18 • via Nuitee
T
Tony • solo_traveller • us
6
$30 to pay to park in Valet. No free parking
Pros:

Nice hotel room semi comfortable beds

Cons:

Location is terrible and parking is even worse at $30 a night which was not mentioned when we booked the hotel

2026-06-17 • via Nuitee
P
Paul • couple • us
10
2026-06-15 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-06-15 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

Friendly, clean & great breakfast. Also, room service was great!

Cons:

Price

2026-06-15 • via Nuitee
D
Debbie • couple • us
10
2026-06-09 • via Nuitee
T
Toni • family_with_children • us
10
2026-06-08 • via Nuitee
J
Julie • family_with_children • au
9
Great hotel, with exceptional value would definitely stay again
Pros:

Great location for central Amarillo, fantastic size room, complimentary drinks, good breakfast included.

Cons:

Slightly dated rooms.

2026-06-08 • via Nuitee
T
Tracy • couple • us
4
I expected better for the amount of money paid.
Cons:

Bed skirt ripped and the towels were dingy and ripped. For the amount of money I spent I expected better.

2026-06-08 • via Nuitee
M
Monteria • extended_group • us
10
We enjoyed our stay and thankful we chose this location.
Pros:

Smelled and looked very clean!

Cons:

Nothing everything was great!

2026-06-07 • via Nuitee
A
Andre • family_with_children • us
10
It was our one year wedding anniversary and the staff made it special for us. We arrived to our room with a special surp
Pros:

The staff were awesome

Cons:

Location, the staff and the food

2026-06-06 • via Nuitee
F
Francisco • couple • ch
8
2026-06-05 • via Nuitee