Embassy Suites Amarillo Downtown

Hotels
Embassy Suites Hotels
8.7 (833 reviews)
550 S Buchanan Street and SE 6th Av , Amarillo , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Breakfast quality
Cons:
Check-in issues
AC problems
Parking

Categories

Cleanliness
8.45
Several reviews mentioned cleanliness positively, but also indicated some issues (e.g., overflowing trash).
Service
8.95
Most reviews praised the staff, with a few criticisms about front desk service.
Location
8.65
Many reviews appreciated the convenient location.
Room Quality
8.55
Rooms were generally comfortable but some had issues like AC problems and poor pillows.
Amenities
8.85
Amenities were frequently praised for their quality and cleanliness.
Value for Money
8.55
Value was perceived as good, though some found the price steep.
Food and Beverage
8.75
Breakfast was generally enjoyed by many guests.
Overall Experience
8.85
The overall sentiment expressed in reviews was very positive, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:21

Property Description

Luxurious Accommodation
Experience comfort and style at Embassy Suites Amarillo Downtown, located just 4.7 km from Austin Park. Our air-conditioned rooms feature modern amenities including flat-screen TVs and private bathrooms, ensuring a relaxing stay for all guests.

Top-Notch Facilities
Indulge in our on-site restaurant, fitness centre, indoor pool, and hot tub during your stay. Need a quick snack? Visit our in-house snack bar or utilize the business area for your convenience. Our multilingual staff at the reception are available around the clock to assist you with any queries.

Convenient Location
Conveniently situated near Rick Husband Amarillo International Airport, our hotel offers easy access for travelers. Book your stay at Embassy Suites Amarillo Downtown for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

8.7
Based on 833 reviews
Cleanliness: 8.45
Service: 8.95
Location: 8.65
Room Quality: 8.55
Amenities: 8.85
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.85
J
Jasmine family_with_children us
10
2026-03-27 via Nuitee
J
Jasmine family_with_children us
10
2026-03-27 via Nuitee
Y
Yvette family_with_children us
10
Pros:

Love the room very spacious.

2026-03-23 via Nuitee
R
Rebecca family_with_children us
7
2026-03-23 via Nuitee
J
Janet couple us
10
Beautiful property with delightful staff (Krynn and Mark are phenomenal) and an amazing breakfast.
Pros:

Breakfast was amazing. Friendliest hotel staff I’ve ever met. Hands down the best.

Cons:

Needs to be an adult only hour at the pool and hot tub. Those were the deciding factors when I chose my stay, but I could not enjoy the amenities due to the dozens of children monopolizing the pool and hot tub. It was so packed on Friday that not one more person would have fit.

2026-03-23 via Nuitee
T
tim couple us
8
2026-03-23 via Nuitee
B
Brian family_with_children us
7
2026-03-21 via Nuitee
Y
Yazzie family_with_children us
10
Pros:

The whole facility was great. Way better than what we were expecting

Cons:

Our microwave and mini fridge did not work. Also, the A/C, heater was loud.

2026-03-21 via Nuitee
H
Hilario family_with_children us
10
My family enjoyed our sty
Pros:

Excellent breakfast my family enjoyed it.

2026-03-21 via Nuitee
S
Samson family_with_children us
10
Excellent stay
Pros:

The property was clean, spacious, good location with great breakfast.

2026-03-21 via Nuitee
G
Gabriela couple ve
10
2026-03-19 via Nuitee
P
Pamella couple us
10
Pros:

Breakfast was fantastic. So many options. I am going to find any excuse to go back.

Cons:

Na

2026-03-19 via Nuitee
S
Susan family_with_children us
10
2026-03-19 via Nuitee
D
Duane family_with_children us
9
Would stay here again!
Pros:

The room was large & clean & the breakfast was good!

Cons:

I only have a tiny complaint & that is there was no soap by the sink in the bathroom so every time we had to wash our hands, we had to step into the shower and use shower gel. Also, the room didn’t stay cool all night. Both nights it got warm around 2am.

2026-03-16 via Nuitee
P
Perkins couple us
9
2026-03-16 via Nuitee
K
Krystal family_with_children us
8
Good for a one night stay
Pros:

Good price for the night and good location

Cons:

Sofa bed was not sleep worthy for my teenage son

2026-03-14 via Nuitee
S
Sheryl extended_group us
10
Pros:

It was a great central location and was very clean.

Cons:

No on site parking but parking garage was really close and the hotel verified our stay so it was just a one time fee.

2026-03-12 via Nuitee
B
Brian family_with_children us
9
2026-03-10 via Nuitee
F
Fernando couple us
10
2026-03-09 via Nuitee
G
Gerald couple us
10
2026-03-07 via Nuitee