Embassy Suites Amarillo Downtown

Hotels
•
Embassy Suites Hotels
8.7 (910 reviews)
550 S Buchanan Street and SE 6th Av , Amarillo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Breakfast quality
Cons:
Check-in issues
AC problems
Parking

Categories

Cleanliness
8.45
Several reviews mentioned cleanliness positively, but also indicated some issues (e.g., overflowing trash).
Service
8.95
Most reviews praised the staff, with a few criticisms about front desk service.
Location
8.65
Many reviews appreciated the convenient location.
Room Quality
8.55
Rooms were generally comfortable but some had issues like AC problems and poor pillows.
Amenities
8.85
Amenities were frequently praised for their quality and cleanliness.
Value for Money
8.55
Value was perceived as good, though some found the price steep.
Food and Beverage
8.75
Breakfast was generally enjoyed by many guests.
Overall Experience
8.85
The overall sentiment expressed in reviews was very positive, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:21

Property Description

Luxurious Accommodation
Experience comfort and style at Embassy Suites Amarillo Downtown, located just 4.7 km from Austin Park. Our air-conditioned rooms feature modern amenities including flat-screen TVs and private bathrooms, ensuring a relaxing stay for all guests.

Top-Notch Facilities
Indulge in our on-site restaurant, fitness centre, indoor pool, and hot tub during your stay. Need a quick snack? Visit our in-house snack bar or utilize the business area for your convenience. Our multilingual staff at the reception are available around the clock to assist you with any queries.

Convenient Location
Conveniently situated near Rick Husband Amarillo International Airport, our hotel offers easy access for travelers. Book your stay at Embassy Suites Amarillo Downtown for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

8.7
Based on 910 reviews
Cleanliness: 8.45
Service: 8.95
Location: 8.65
Room Quality: 8.55
Amenities: 8.85
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 8.85
A
Andre • family_with_children • us
10
It was our one year wedding anniversary and the staff made it special for us. We arrived to our room with a special surp
Pros:

The staff were awesome

Cons:

Location, the staff and the food

2026-06-06 • via Nuitee
F
Francisco • couple • ch
8
2026-06-05 • via Nuitee
W
Williams-Salazar • couple • us
9
Will stay here again!!!
Pros:

We loved the breakfast options in the mornings. We also loved the happy hour and choice of food offered. The staff was friendly and helpful.

Cons:

We could not check into our hotel room until after 7:00 pm due to "full house" the night before. I was waiting for a call to chevk into our room, but never received one. I had to go up to the desk.

2026-06-04 • via Nuitee
P
Paola • couple • us
10
2026-06-04 • via Nuitee
A
Andrew • solo_traveller • us
10
Good value, great price, nice amenities.
Pros:

Good access, dog friendly, great facilities, very friendly staff. Would stay again!

Cons:

My only complaint, the pull out bed was not great. Probably normal for the price range, but since I’m trying to find something…

2026-06-03 • via Nuitee
L
Logan • solo_traveller • us
7
2026-06-03 • via Nuitee
L
Lisa • family_with_children • us
7
Thought is would be nicer
Pros:

It had a bar on sight

Cons:

Sign says pool opens at 6am staff says it don’t open till 7 am .. no towels and hot tub was disgusting the foam in the hot tub was brown

2026-05-26 • via Nuitee
H
Hannah • family_with_children • us
3
2026-05-25 • via Nuitee
S
Sef • couple • nl
9
Fijn hotel..
Pros:

Mooi hotel, fijn personeel en goede faciliteiten

Cons:

Echt Amerikaans ontbijt.. geen gezond iets gevonden behalve een banaan

2026-05-25 • via Nuitee
D
DANUT PAUL • couple • gb
10
2026-05-25 • via Nuitee
K
Kim • couple • us
9
2026-05-25 • via Nuitee
D
Destiny • family_with_children • us
10
2026-05-23 • via Nuitee
M
Michele • couple • it
10
Ottima posizione
Pros:

La gentilezza dello staff e la pulizia della struttura

Cons:

Nulla

2026-05-21 • via Nuitee
A
Anne • couple • nl
5
Een zeer ongezellig hotel op een zeer ongezellige locatie
Pros:

De oprit

Cons:

De vriendelijkheid van het personeel, de uitstraling van de kamer, het ontbijt, de locatie

2026-05-20 • via Nuitee
D
Deborah • couple • us
9
2026-05-19 • via Nuitee
A
Al • solo_traveller • us
10
Pros:

Good breakfast and nice rooms.

Cons:

Like everything.

2026-05-19 • via Nuitee
C
Conrad • couple • za
7
Cons:

Pillows was too soft and towels were falling apart

2026-05-19 • via Nuitee
M
macee • couple • us
10
2026-05-18 • via Nuitee
M
Marty • couple • us
8
2026-05-18 • via Nuitee
M
macee • couple • us
5
Clean but not worth the cost.
Pros:

The room was clean, they let us check in early without a fee.

Cons:

The shower wouldn’t get hot, the mattresses were sunken in the middle and too soft. It’s also very noisy, you could hear it anytime someone on the floor shut their door.

2026-05-18 • via Nuitee