Embassy Suites San Antonio Brooks City Base Hotel & Spa

Hotels
•
Embassy Suites Hotels
9.1 (398 reviews)
7610 South New Braunfels , San Antonio , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food Quality
Staff Courtesy
Cons:
Inconsistent Service
Room Issues

Categories

Cleanliness
9.36
Multiple reviews highlighted cleanliness, generally viewed positively.
Service
8.83
Service was mostly praised, but some instances of rudeness were noted.
Location
9.37
Positioned close to attractions; multiple reviews highlighted its convenience.
Room Quality
8.32
Some complaints about room conditions, such as a cracked tub and small beds.
Amenities
9.35
Reviewed positively with special mention of breakfast and bar facilities.
Value for Money
8.81
Good value noted, with reasonable pricing for the quality offered.
Food and Beverage
9.36
Praise for the breakfast options and overall food quality.
Overall Experience
9.43
Overall positive sentiments, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:09

Property Description

Luxurious Accommodation: Embassy Suites San Antonio Brooks City Base Hotel & Spa offers 4-star accommodation with top-notch amenities including room service and a 24-hour front desk.

Relaxation and Convenience: Guests can unwind in the garden, terrace, or restaurant, and take advantage of free private parking, an ATM, and concierge service.

Central Location: Situated just 10 km from popular attractions like Alamodome and Tower of the Americas, this hotel is the perfect choice for both leisure and business travelers visiting San Antonio. Book your stay now at Embassy Suites San Antonio Brooks City Base Hotel & Spa for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 398 reviews
Cleanliness: 9.36
Service: 8.83
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.43
J
JACQUES • solo_traveller • fr
10
2026-03-24 • via Nuitee
A
Alejandro • family_with_children • us
10
2026-03-23 • via Nuitee
R
Ramsie • family_with_children • us
10
It was great. Thank you.
Pros:

It was very nice and clean. The staff was very friendly and helpful.

Cons:

There wasn’t anything I didn’t like.

2026-03-23 • via Nuitee
J
Johannys • couple • us
10
2026-03-22 • via Nuitee
J
John • couple • us
10
Overall very nice hotel.
Pros:

The breakfast.

Cons:

Had some aged furniture in the rooms and common areas.

2026-03-17 • via Nuitee
P
Patibandha • extended_group • us
9
Pros:

The room was fantastic, present stay with family.

Cons:

Everything, staff, room, neat and clean room

2026-03-16 • via Nuitee
J
JACQUES • solo_traveller • fr
10
2026-03-14 • via Nuitee
C
caribeth • solo_traveller • us
9
2026-03-11 • via Nuitee
W
Warford • family_with_children • us
8
2026-02-23 • via Nuitee
M
Michele • family_with_children • us
10
2026-02-23 • via Nuitee
D
daniel olushola • solo_traveller • us
10
Pros:

Beautiful and neat

Cons:

N/a

2026-02-12 • via Nuitee
V
Valerie • couple • us
9
2026-01-26 • via Nuitee
I
Isaiah • couple • us
1
2026-01-15 • via Nuitee
P
Pedro • couple • us
10
2026-01-08 • via Nuitee
F
FamilyH • couple • de
6
2026-01-03 • via Nuitee
I
Israel • couple • us
10
Pros:

I loved the breakfast, location, and free drinks.

Cons:

Nothing

2025-12-25 • via Nuitee
T
Tina • family_with_children • us
10
Pros:

I value the attentive and amiable service provided by your staff, and the music playing at night.

2025-12-22 • via Nuitee
A
Alondra • extended_group • us
10
2025-12-21 • via Nuitee
V
Vanessa • couple • us
10
Pros:

Very nice and clean!!! Great customer service super nice hotel and great breakfast buffet!!!

2025-12-21 • via Nuitee
P
Pena • couple • us
10
2025-12-20 • via Nuitee