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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Airport shuttle
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Safety deposit box
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Tour desk
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Airport shuttle (additional charge)
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Heated pool
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Indoor pool
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Gran Palace, located in the heart of Santiago, offers elegant air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and minibars.
Culinary Delights
Indulge in a daily buffet breakfast and savor traditional or international cuisine at the hotel's two restaurants. Unwind with a local cocktail at the bar for a truly authentic experience.
Convenience and Comfort
Benefit from meeting facilities, free parking, a 24-hour front desk, and luggage storage service. Explore nearby attractions like La Moneda Palace and Plaza de Armas, just a few minutes away.
Book your stay at Hotel Gran Palace now for a memorable experience in Santiago!
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
Parking is located 3 blocks from the hotel and is free of charge.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
El apartamento es cómodo y bien ubicado
La cama no es una king sino dos camas individuales juntas, el apartamento es más pequeño de lo que parece en las fotos y aunque está limpio, está viejo y la vista es a otro edificio viejo y desgarbado. Nunca nos dieron jabón para lavar platos o vasos entonces la cocina se volvía difícil de usar.
el personal del hotel super amable. El desayuno muy completo. todo esta cerca.
La piletab estaba fria
A estrutura do hotel é muito boa, café da manhã e área de piscina acima da média. O quarto é amplo e dispõe de 2 banheiros, o que facilita muito para famílias. Dá para ajustar muito bem as malas de todos.
A localização não é a ideal para turistas, por ser área central após o horário comercial não tem mais nada aberto. Mas não atrapalha se programar direitinho para jantar antes de voltar para o hotel.
Outro ponto que merece a atenção é o fato do quarto ser muito escuro - impossível ler um livro, por exemplo. E o armário ter muito mofo - achamos melhor deixar as roupas nas malas, e estas no chão.
Ambos os chuveiros não estavam escoando a água, que acumulava no box e na banheira - solicitei a manutenção logo no primeiro dia, mas não foi realizada.
Instalaciones adecuadas, personal amable, lugar céntrico, camas cómodas, desayuno muy bueno y bien variado. Sin duda volvería.
Solo a modo de mejora el aire acondicionado, si había, pero pero sin duda se debe mejorar la ubicación, ya que se cerraba la cortina y se perdía el aire. El resto todo excelente.
Desayuno. De lo mejor que he visto. En cualquir evaluación o medición se llevan las 5 estrellas. Variedad, sabor, comodidad, atención, horario. Pocas veces visto un desayuno tan bueno.
La atención , no solo en el desayuno pero igual destaco nuevamente ésta , muy buena. También sobresale.
Las piezas son normales, algo antiguas pero limpias y cama comoda. La piscina cumple, no es la gran cosa pero es una experiencia recomendada. No ocupamos el gym pero se agradece que tengan
Morgenmaden var formidabel og med lækker udsigt over Santiago by
Hotellet og værelserne var meget slidte.
Vandtrykket i brugseren var lig nul.
Vi betalte 20 usd for brug af sauna som aldrig blev over 45 grader varm selv efter en times ventetid.
Alt i alt et hotel som engang var stort og flot er i dag blot en nedslidt pengemaskine med god lokation i centrum.
La Ubicación, la comida.
La cama, tendrían que cambiar los colchones, el baño no tiene drenaje para el agua que sale de la ducha - jacuzzi, la única forma de secar es con una toalla.
Muy limpio, el precio en relación a la calidad es excelente.
En el cuarto que nos tocó, no había enchufe a la derecha de la cama, pónganlo, es necesario. Tenía que irmr a la izquierda para conectar mi cell.
Tambien a la hora de desayunar, los señores que atienden a veces parece como que quieren hacer conversa o ser demasiados amables. Personalmente no me gusta mucho eso, porque siento que pueden pasarse de la confianza.
La ubicación, su personal, muy atento, las instalaciones, la piscina, el desayuno, es la tercera que me quedo ahí, es un excelente hotel
Todo me gustó
El desayuno buffet
La descarga de la taza del baño y alcantarillado
Amabilidad
No tengo quejas
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