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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Airport shuttle
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Safety deposit box
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Tour desk
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Airport shuttle (additional charge)
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Heated pool
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Indoor pool
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Gran Palace, located in the heart of Santiago, offers elegant air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and minibars.
Culinary Delights
Indulge in a daily buffet breakfast and savor traditional or international cuisine at the hotel's two restaurants. Unwind with a local cocktail at the bar for a truly authentic experience.
Convenience and Comfort
Benefit from meeting facilities, free parking, a 24-hour front desk, and luggage storage service. Explore nearby attractions like La Moneda Palace and Plaza de Armas, just a few minutes away.
Book your stay at Hotel Gran Palace now for a memorable experience in Santiago!
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
Parking is located 3 blocks from the hotel and is free of charge.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Quartos bem limpos e boa localização .
Ficamos em um quarto bem em direção a rua, em alguns dias da nossa hospedagem houve bastante Barulho, o quarto que ficamos tinha um ar condicionado que não funcionava bem por conta que ele ficava atrás de uma cortina, eu não entendi como que colocam um ar condicionado atrás de uma cortina, e era impossível abrir a cortina por conta da luz e o quarto acabava ficando quente tinha que escolher, e atendimento dos funcionários precisa melhorar mais também .
Comodidad camas y servicio desayuno
La piscina bastante descuidada
El desayuno excelente!
Las duchas malas, poca agua y para que salga caliente había que esperar rato. Las piletas todas tapadas demoraba en evacuar el agua. La piscina climatizada la intentamos usar pero no estaba calentita y pasamos frío.
A cama é bastante confortável
O cheiro péssimo de esgoto no quarto que parecia vir da banheira .
Ubicación
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Bom bem no centro ótima localização
O meu quarto no banheiro cheiro orrivel ....
La atención del personal
La iluminación de la habitación
Personal amable y atento
La habitacion tenia almuhadas duras, colchon tambien duro hasta diria que falta su cambio, solo 1 enchufe en la habitacion para el uso
La pieza era cómoda
Descoordinacion con el aseo
Excelente atención
La limpieza del hotel
Los trabajadores muy amables
Creo que deberían mejor los baños poca presión
Posizione centrale comoda anche dall' aeroporto. Unica pecca il garage distante due quadre ma penso non ci sia alternativa.... Colazione varia e abbondante a buffet....
Il garage distante
room was super suitable and well-cleaned; view to art deco bldgs; bed comfy
stains on fabric items of art, kind of gross; drawers that looked like they would open and be useful but were just for decoration; door didn't open with key card too easily
The staff were excellent. Great location, decent sized room, very clean. Great breakfast!
Nothing.
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